Boss Audio PH1500M User Manual in English - Page 15

Troubleshooting If you experience operation or performance problems with this product, compare your installation with the electrical wiring diagram on the previous pages. If problems persist, read the following troubleshooting tips which may help eliminate the problems. SYMPTOM POSSIBLE REMEDY Amplifier will not power up. Check to make sure you have a good ground connection. Check that the Remote Input (Turn-On) has at least 3VDC. Check that there is battery power on the (+) terminal. Check that there is at least 12v. Check all fuses, replace if necessary. Make sure that the Protection LED is not illuminated. If it is lit, shut off the amplifier briefly, and then repower it. Protection LED comes on when amplifier is powered up. Check for short circuits on speaker leads. Turn down the volume control on the head unit to prevent overdriving. Remove speaker leads, and reset the amplifier. If the Protection LED still comes on, then the amplifier is faulty and needs servicing. No output. Check that all fuses are OK. Check that amplifier is properly grounded. Check that the Remote Input (Turn-On) has at least 3VDC. Check that the RCA audio cables are plugged into the proper inputs. Check all speaker wiring. Low output. Reset the Level Control. Check the Crossover Control settings. Audio present in Check the RCA interconnect cables. only one channel. Check all speaker wiring. High hiss in the speakers. Disconnect all RCA inputs to the amplifiers. If the hiss disappears, then plug in the component driving the amplifier and unplug its inputs. If the hiss disappears at this point, go on until the faulty/noisy component is found. It is best to set the amplifier's input level control as low as possible. The best subjective signal-to-noise ratio is achieved in this manner. Try to set the head unit as high as possible (without distortion) and the amp input level as low as possible. Squealing noise from speakers. Check for improperly grounded RCA interconnects. Distorted sound. Check that the Input Level Control is set to match the signal level of the head unit. Always try to set the Input Level as low as possible. Check that all crossover frequencies are properly set. Check for short circuits on the speaker leads. Amplifier gets very hot. Check that the minimum speaker impedance for the amp model is correct. Check that there is good air circulation around the amp. In some applications, it may be necessary to add external cooling fan(s). Engine noise (static type) Engine noise (alternator whine) This is usually caused by poor quality RCA cables,which can pick up radiated noise. Use only the best quality cables, and route them away from power cables. Check that speaker leads are not shorted to the vehicle chassis. Check that the RCA grounds are not shorted to the vehicle chassis. Check that the head unit is properly grounded. PHANTOM MOSFET Amplifier User's Manual - page 15