Brother International 6650MC Users Manual - English - Page 214
NINETEEN, DIFFICULTY, SUGGESTIONS, Phone Line or, Connections, Sending Faxes
UPC - 012502563587
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200 C H A P T E R N I N E T E E N Phone Line or Connections Sending Faxes DIFFICULTY Dialing does not work MFC does not answer when called No dial tone on the handset Poor transmitting quality Transmission verification report prints "Results:NG" When the receiving party says the picture is not clear When the receiving party says vertical streaks appear on the faxes they receive SUGGESTIONS Check for a dial tone. Change TONE/PULSE setting (see "Tone/Pulse" p. 31). Check all line cord connections, and make sure the curled handset cord is not in the EXT jack. Check power cord connection. Send a manual fax by pressing Hook -OR-by lifting the handset, and dialing the number. Wait to hear fax receiving tones before pressing Start . Make sure the MFC is in the correct receiving mode for your setup (either FAX, FAX/TEL, TAD (for MFC 4350, MFC 4650 and MFC 7750) or MSG CTR (MFC 6650MC). Check for dial tone. If possible, call your MFC to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the MFC telephone jack. If there is no ringing when you call your MFC, call your Telephone Company to check the line. Press Hook -OR-Lift the handset. If you hear no dial tone, check telephone line cord connections at the MFC and wall jack. Check that the handset curled cord is connected to the MFC's handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company. Try changing your resolution to FINE or SUPERFINE (see "Resolution" p. 64). Make a copy to verify the MFC's scanner operation. There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line. Sometimes the resolution mode you chose when you sent your fax may not have been appropriate. Send the fax again, but try using the FINE or SUPERFINE mode. Also, your MFC's scanner may be dirty, so try cleaning it (see page 213). Your MFC's scanner may be dirty or the receiving party's print head may be dirty. Clean your scanner, (See page 213) and make a copy to check if the problem was caused by your machine.