Brother International DCP 7030 Users Manual - English - Page 59
Printing difficulties, Scan or Get Photo - driver windows 7
UPC - 012502620709
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Troubleshooting and routine maintenance Printing difficulties Difficulties Suggestions No printout. Check that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 74.) Check the interface cable connection on both the machine and your computer. (See the Quick Setup Guide.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message. (See Error and maintenance messages on page 55.) Check that machine is online: (For Windows Vista®) Click the Start button, Control Panel, Hardware and Sound, and then Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked. (For Windows® XP and Windows Server® 2003) Click the Start button and choose Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked. (For Windows® 2000) B Click the Start button and choose Settings and then Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked. The machine prints unexpectedly or it prints garbage. Pull out the paper tray and wait until the machine stops printing. Then turn off the machine's power switch and disconnect from the power for several minutes. Check the settings in your application to make sure it is set up to work with your machine. The machine prints the first couple of pages correctly, then some pages have text missing. Check the settings in your application to make sure that it is set up to work with your machine. Your computer is not recognizing the machine's input buffer's full signal. Make sure that you connected the interface cable correctly. (See the Quick Setup Guide.) The headers or footers appear when the document displays on the screen but they do not show up when it is printed. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this. Scanning difficulties Difficulties TWAIN errors appear while scanning. OCR does not work Suggestions Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. Try increasing the scanning resolution. 47