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Brother International DCP-9040CN Network Users Manual - English - Page 79

Network print software installation problems, Windows Vista™ users - troubleshooting

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Troubleshooting Windows Vista™ users: 10 a Click the Start button, Control Panel, Network and Internet, Windows Firewall and click Change settings. b When the User Account Control screen appears, do the following. „ Users who have administrator rights: Click Continue. „ For users who do not have administrator rights: Enter the administrator password and click OK. c Click the General tab. Make sure that Off (not recommended) is selected. d Click OK. Note After the Brother software package is installed, enable again your Firewall. „ For Macintosh® Re-select your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of ControlCenter3. Network print software installation problems 10 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows®. 10 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X. 10 Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of this User's Guide before installing the network print software or printer driver. Check the following: a Make sure that the machine is powered on, is on-line and ready to print. b Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED shows Speed status. „ No light: If the upper LED is off, then the print server is not connected to the network. „ The upper LED is green: The Link/Activity LED will be green if the print server is connected to a Ethernet network. „ The lower LED is orange: The Speed LED will be orange if the print server is connected to a 100BASE-TX Fast Ethernet network. „ The lower LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T Ethernet network. 71

Section	Page
NETWORK USER’S GUIDE MFC-9440CN DCP-9040CN DCP-9045CDN	1
Definitions of warnings, cautions, and notes	2
Trademarks	2
Compilation and publication notice	2
IMPORTANT NOTE	3
Brother numbers	4
For Customer Service	4
Internet address	4
Brother fax-back system (USA)	5
Table of Contents	6
1 Introduction	9
Overview	9
Network function features	10
Network printing	10
Network scanning	10
Network PC Fax (Not available for DCP models)	10
Management utilities	10
Types of Network Connections	12
Network Connection Example	12
Peer-to-Peer printing using TCP/IP	12
Network Shared Printing	13
Protocols	14
TCP/IP protocols and functions	14
DHCP/BOOTP/RARP	14
APIPA	14
DNS client	14
LPR/LPD	14
SMTP client	14
Port9100	14
IPP	15
mDNS	15
Telnet	15
SNMP	15
Web server (HTTP)	15
FTP	15
IPv6	15
2 Configuring your network printer	16
Overview	16
IP addresses, subnet masks and gateways	16
IP address	16
How the IP address is assigned to your print server:	16
Subnet mask	17
Gateway (and router)	17
Setting the IP address and subnet mask	18
Using the BRAdmin Light utility to configure your machine for the network printer	18
BRAdmin Light	18
How to configure your machine using the BRAdmin Light utility	18
Using the control panel to configure your machine for a network	20
Using other methods to configure your machine for a network	20
Changing the print server settings	21
Using the BRAdmin Light utility to change the print server settings	21
Using the control panel to change the print server settings	21
Using Web Based Management (web browser) to change the print/scan settings	22
Using the Remote Setup to change the print server settings (for Windows® and Mac OS® X 10.2.4 or greater) (for MFC-9440CN)	23
Remote Setup for Windows®	23
Remote Setup for Macintosh®	23
3 Control panel setup	24
LAN menu	24
TCP/IP	24
BOOT Method	24
IP Address	27
Subnet Mask	27
Gateway	28
Node Name	28
WINS Config	29
WINS Server	29
DNS Server	30
APIPA	31
IPv6	31
Ethernet	32
Scan to FTP	32
Printing the Network Configuration List	33
Restoring the network settings to factory default	34
4 Driver Deployment Wizard (Windows® only)	35
Overview	35
Connection methods	35
Peer-to-Peer	35
Network Shared	36
How to install the Driver Deployment Wizard software	37
Using the Driver Deployment Wizard software	38
5 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing	40
Overview	40
For Windows® users (Windows® 2000/XP, Windows Vista™ and Windows Server® 2003)	40
Configuring the standard TCP/IP port	40
Printer driver not yet installed	40
Printer driver already installed	41
Other sources of information	41
6 Internet printing for Windows®	42
Overview	42
IPP printing for Windows® 2000/XP, Windows Vista™ and Windows Server® 2003	42
For Windows Vista™	42
For Windows® 2000/XP and Windows Server® 2003	44
Specifying a different URL	46
Other sources of information	46
7 Network printing from Macintosh®	47
Overview	47
How to select the BR-Script 3 printer driver (TCP/IP)	47
Other sources of information	49
8 Web Based Management	50
Overview	50
How to connect to your machine using a Browser	51
Password information	51
Changing the Scan to FTP configuration using a Browser (for MFC-9440CN)	51
9 Security features	52
Overview	52
Security terms	52
Security protocols	53
SSL (Secure Socket Layer) / TLS (Transport Layer Security)	53
Web server (HTTPS)	53
IPPS	53
Security methods for E-mail notification	53
POP before SMTP (PbS)	53
SMTP-AUTH (SMTP Authentication)	53
APOP (Authenticated Post Office Protocol)	53
Configuring the protocol settings	54
Managing your network printer securely	55
Secure Management using Web Based Management (web browser)	55
Secure Management using BRAdmin Professional (for Windows®)	56
Printing documents securely using IPPS	57
Specifying a different URL	57
Using E-mail notification with user authentication	58
Creating and installing a certificate	60
Creating and installing a self-signed certificate	62
How to create and install a self-signed certificate	62
How to install the certificate to your printer	63
Creating CSR and installing a certificate	74
How to create the CSR	74
How to install the certificate to your printer	75
Import and export the certificate and private key	76
How to import the certificate and private key	76
How to export the certificate and private key	77
10 Troubleshooting	78
Overview	78
General problems	78
Network print software installation problems	79
Printing problems	80
Scanning and PC Fax problems	82
Protocol-specific troubleshooting	84
Windows® 2000/XP, Windows Vista™, Windows Server® 2003 IPP troubleshooting	84
Web browser troubleshooting (TCP/IP)	84
Appendix A	85
Using services	85
Other ways to set the IP address (for advanced users and administrators)	85
Using DHCP to configure the IP address	85
Using BOOTP to configure the IP address	86
Using RARP to configure the IP address	87
Using APIPA to configure the IP address	87
Using ARP to configure the IP address	87
Using the Telnet console to configure the IP address	89
Installation when using a Network Print Queue or Share (printer driver only)	90
Appendix B	91
Print server specifications	91
Ethernet wired network	91
Function table and default factory settings	94
Entering Text	96

Match case Limit results 1 per page

Troubleshooting

Windows Vista™ users:

Click the

Start

button,

Control Panel

Network and Internet

Windows Firewall

and click

Change

settings

When the

User Account Control

screen appears, do the following.

Users who have administrator rights: Click

Continue

For users who do not have administrator rights: Enter the administrator password and click

Click the

General

tab. Make sure that

Off (not recommended)

is selected.

Click

Note

After the Brother software package is installed, enable again your Firewall.

For Macintosh

Re-select your machine in the DeviceSelector application located in Macintosh

Library

Printers

Brother

Utilities

or from the model pull-down list of ControlCenter3.

Network print software installation problems

The Brother print server is not found during setup of the network print software installation or from

the printer driver of the Brother machine in Windows

The Brother print server is not found using the Simple Network Configuration capabilities of

Mac OS

Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of

this User’s Guide before installing the network print software or printer driver.

Check the following:

Make sure that the machine is powered on, is on-line and ready to print.

Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the

machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED

shows Speed status.

No light: If the upper LED is off, then the print server is not connected to the network.

The upper LED is green: The Link/Activity LED will be green if the print server is connected to a

Ethernet network.

The lower LED is orange: The Speed LED will be orange if the print server is connected to a

100BASE-TX Fast Ethernet network.

The lower LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T

Ethernet network.