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Brother International DCP-9040CN Network Users Manual - English - Page 80

Printing problems, For Windows, For Mac OS, X 10.2.4 or greater, Applications, Utilities, Terminal

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Troubleshooting c Print the Network Configuration List and check if the settings such as IP address settings are correct for your network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on the network have this IP address. For information on how to print the Network Configuration List, see Printing the Network Configuration List on page 25. d Verify that the print server is on your network as follows: „ For Windows® Try pinging the print server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address). „ For Mac OS® X 10.2.4 or greater 1 From the Go menu, select Applications. 2 Open the Utilities folder. 3 Double click the Terminal icon. 4 Try pinging the print server from the Terminal window: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address). 10 e If you have tried a to d above and it does not work, then reset the print server back to the default factory settings and try from the initial setup again. For information how to reset to the default factory settings, see Restoring the network settings to factory default on page 26. f Check the following: If the installation failed, the Firewall on your computer may be blocking the necessary network connection to the machine. In this case, you will need to disable the Firewall on your computer and reinstall the drivers. For more information, see General problems on page 70. If you are using a personal Firewall software, see the User's Guide for your software or contact the software manufacturer. Printing problems 10 Print job is not printed 10 Make sure the status and configuration of the print server. Check following: a Make sure that the machine is powered on, is on-line and ready to print. b Print the Network Configuration List of the machine and check if the settings such as IP address settings are correct for your network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on the network have this IP address. For information on how to print the Network Configuration List, see Printing the Network Configuration List on page 25. 72

Section	Page
NETWORK USER’S GUIDE MFC-9440CN DCP-9040CN DCP-9045CDN	1
Definitions of warnings, cautions, and notes	2
Trademarks	2
Compilation and publication notice	2
IMPORTANT NOTE	3
Brother numbers	4
For Customer Service	4
Internet address	4
Brother fax-back system (USA)	5
Table of Contents	6
1 Introduction	9
Overview	9
Network function features	10
Network printing	10
Network scanning	10
Network PC Fax (Not available for DCP models)	10
Management utilities	10
Types of Network Connections	12
Network Connection Example	12
Peer-to-Peer printing using TCP/IP	12
Network Shared Printing	13
Protocols	14
TCP/IP protocols and functions	14
DHCP/BOOTP/RARP	14
APIPA	14
DNS client	14
LPR/LPD	14
SMTP client	14
Port9100	14
IPP	15
mDNS	15
Telnet	15
SNMP	15
Web server (HTTP)	15
FTP	15
IPv6	15
2 Configuring your network printer	16
Overview	16
IP addresses, subnet masks and gateways	16
IP address	16
How the IP address is assigned to your print server:	16
Subnet mask	17
Gateway (and router)	17
Setting the IP address and subnet mask	18
Using the BRAdmin Light utility to configure your machine for the network printer	18
BRAdmin Light	18
How to configure your machine using the BRAdmin Light utility	18
Using the control panel to configure your machine for a network	20
Using other methods to configure your machine for a network	20
Changing the print server settings	21
Using the BRAdmin Light utility to change the print server settings	21
Using the control panel to change the print server settings	21
Using Web Based Management (web browser) to change the print/scan settings	22
Using the Remote Setup to change the print server settings (for Windows® and Mac OS® X 10.2.4 or greater) (for MFC-9440CN)	23
Remote Setup for Windows®	23
Remote Setup for Macintosh®	23
3 Control panel setup	24
LAN menu	24
TCP/IP	24
BOOT Method	24
IP Address	27
Subnet Mask	27
Gateway	28
Node Name	28
WINS Config	29
WINS Server	29
DNS Server	30
APIPA	31
IPv6	31
Ethernet	32
Scan to FTP	32
Printing the Network Configuration List	33
Restoring the network settings to factory default	34
4 Driver Deployment Wizard (Windows® only)	35
Overview	35
Connection methods	35
Peer-to-Peer	35
Network Shared	36
How to install the Driver Deployment Wizard software	37
Using the Driver Deployment Wizard software	38
5 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing	40
Overview	40
For Windows® users (Windows® 2000/XP, Windows Vista™ and Windows Server® 2003)	40
Configuring the standard TCP/IP port	40
Printer driver not yet installed	40
Printer driver already installed	41
Other sources of information	41
6 Internet printing for Windows®	42
Overview	42
IPP printing for Windows® 2000/XP, Windows Vista™ and Windows Server® 2003	42
For Windows Vista™	42
For Windows® 2000/XP and Windows Server® 2003	44
Specifying a different URL	46
Other sources of information	46
7 Network printing from Macintosh®	47
Overview	47
How to select the BR-Script 3 printer driver (TCP/IP)	47
Other sources of information	49
8 Web Based Management	50
Overview	50
How to connect to your machine using a Browser	51
Password information	51
Changing the Scan to FTP configuration using a Browser (for MFC-9440CN)	51
9 Security features	52
Overview	52
Security terms	52
Security protocols	53
SSL (Secure Socket Layer) / TLS (Transport Layer Security)	53
Web server (HTTPS)	53
IPPS	53
Security methods for E-mail notification	53
POP before SMTP (PbS)	53
SMTP-AUTH (SMTP Authentication)	53
APOP (Authenticated Post Office Protocol)	53
Configuring the protocol settings	54
Managing your network printer securely	55
Secure Management using Web Based Management (web browser)	55
Secure Management using BRAdmin Professional (for Windows®)	56
Printing documents securely using IPPS	57
Specifying a different URL	57
Using E-mail notification with user authentication	58
Creating and installing a certificate	60
Creating and installing a self-signed certificate	62
How to create and install a self-signed certificate	62
How to install the certificate to your printer	63
Creating CSR and installing a certificate	74
How to create the CSR	74
How to install the certificate to your printer	75
Import and export the certificate and private key	76
How to import the certificate and private key	76
How to export the certificate and private key	77
10 Troubleshooting	78
Overview	78
General problems	78
Network print software installation problems	79
Printing problems	80
Scanning and PC Fax problems	82
Protocol-specific troubleshooting	84
Windows® 2000/XP, Windows Vista™, Windows Server® 2003 IPP troubleshooting	84
Web browser troubleshooting (TCP/IP)	84
Appendix A	85
Using services	85
Other ways to set the IP address (for advanced users and administrators)	85
Using DHCP to configure the IP address	85
Using BOOTP to configure the IP address	86
Using RARP to configure the IP address	87
Using APIPA to configure the IP address	87
Using ARP to configure the IP address	87
Using the Telnet console to configure the IP address	89
Installation when using a Network Print Queue or Share (printer driver only)	90
Appendix B	91
Print server specifications	91
Ethernet wired network	91
Function table and default factory settings	94
Entering Text	96

Match case Limit results 1 per page

Troubleshooting

Print the Network Configuration List and check if the settings such as IP address settings are correct for

your network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP

address is correctly loaded into the print server. And make sure that no other nodes on the network have

this IP address. For information on how to print the Network Configuration List, see

Printing the Network

Configuration List

on page 25.

Verify that the print server is on your network as follows:

For Windows

Try pinging the print server from the host operating system command prompt with the command:

ping ipaddress

Where

ipaddress

is the print server IP address (note that in some instances it can take up to two

minutes for the print server to load its IP address after setting the IP address).

For Mac OS

X 10.2.4 or greater

From the

menu, select

Applications

Open the

Utilities

folder.

Double click the

Terminal

icon.

Try pinging the print server from the Terminal window:

ping ipaddress

Where

ipaddress

is the print server IP address (note that in some instances it can take up to

two minutes for the print server to load its IP address after setting the IP address).

If you have tried

above and it does not work, then reset the print server back to the default factory

settings and try from the initial setup again. For information how to reset to the default factory settings,

see

Restoring the network settings to factory default

on page 26.

Check the following:

If the installation failed, the Firewall on your computer may be blocking the necessary network

connection to the machine. In this case, you will need to disable the Firewall on your computer and re-

install the drivers. For more information, see

General problems

on page 70. If you are using a personal

Firewall software, see the User’s Guide for your software or contact the software manufacturer.

Printing problems

Print job is not printed

Make sure the status and configuration of the print server. Check following:

Make sure that the machine is powered on, is on-line and ready to print.

Print the Network Configuration List of the machine and check if the settings such as IP address settings

are correct for your network. The problem may be the result of mismatched or duplicate IP address.

Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on

the network have this IP address. For information on how to print the Network Configuration List, see

Printing the Network Configuration List

on page 25.