Home » Brother International Manuals » Multifunction Devices » Brother International DCP8020 » Manual Viewer

Brother International DCP8020 Users Manual - English - Page 227

TROUBLESHOOTING AND ROUTINE MAINTENANCE, Stop/Exit, In USA, In Canada, 877-BROTHER, In Montreal

UPC - 012502606581

View all Brother International DCP8020 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 227 highlights

ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Check Scan Lock The scanner lock is locked. Release the scanner lock lever, and then press Stop/Exit. Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot. The DCP will pause its current print job and go in to cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the DCP shows Cooling Down, and Wait for a while. You must wait 20 minutes for it to cool. Cover Open Pls Close Cover The front cover was not completely closed. Close the front cover for the drum unit. DX Lever Error The paper adjustment lever for duplex printing is not correctly set for the paper size. Set the duplex lever to the correct position. (See To use Automatic Duplexing for copy and print operations (For DCP-8025D) on page 2-11.) Face Up Open The face-up output tray is open. Please close the face-up out tray. Fuser Open The fuser cover is open. Please close the jam clear cover. (See Paper jams on page 14-5.) Machine Error DCP has a mechanical problem. XX Call Brother Customer Service and tell them the Machine Error number. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 No DX Tray You tried to make duplex printing with duplex Install the duplex tray correctly. (See cover open. Paper is jammed in the duplex tray (For DCP-8025D) on page 14-9.) Out of Memory You can't store data in the memory. (Copy operation in process) Press Stop/Exit and wait until the other operations in process finish and then try again. -OR- Add an optional memory. (See Memory board on page 15-1.) (Printing operation in process) Reduce print resolution. (See Print Quality on page 7-5.) -OR- Add an optional memory. (See Memory board on page 15-1.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 2

Section	Page
USER'S GUIDE DCP-8020/DCP-8025D	1
Brother numbers	3
Register your product	3
Frequently asked questions (FAQs)	3
For Customer Service	3
Brother fax back system (USA only)	4
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties (USA and Canada)	5
Compilation and Publication Notice	5
Brother® Three-Year Limited Warranty and Exchange Service For DCP-8020 and DCP-8025D (USA only)	6
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)	9
Safety precautions	10
To use the DCP safely	10
Choosing a location	12
Table of Contents	13
1 Introduction	21
Using this Guide	21
Finding information	21
Symbols used in this Guide	21
On-line Registration (USA and Canada)	22
DCP part names and operations	23
Control panel overview	26
Status LED indications	28
Inserting originals for copying (and scanning)	30
Using the ADF (automatic document feeder)	30
Using the scanner glass	32
2 Paper	33
About paper	33
Type and size of paper	33
Recommended paper	33
Choosing acceptable paper	34
Paper capacity of the paper trays	35
Paper specifications for each paper tray	36
How to load paper	37
To load paper or other media in the paper tray	37
To load paper or other media in the manual feed tray (For DCP-8020)	39
To load paper or other media in the multi-purpose tray (MP tray) (For DCP-8025D)	41
To use Automatic Duplexing for copy and print operations (For DCP-8025D)	43
3 On-screen programming	44
User-friendly programming	44
Menu table	44
Navigation keys	45
Key Operations table	53
4 Getting started	54
General Setup	54
Setting the Paper Type	54
Setting the Paper Size	56
Setting the Beeper Volume	57
Toner Save	57
Sleep Time	58
Turning off the Scanner Lamp	58
Setting the Tray Use for Copy mode	59
Setting the LCD Contrast	60
Printing the User Settings List	60
5 Making copies	61
Using the DCP as a copier	61
Printable area	61
Temporary copy settings	62
Making a single copy from the ADF	63
Making multiple copies from the ADF	63
Single or multiple copies using the scanner glass	64
Out of Memory message	64
Using the copy keys (temporary settings)	65
Enlarge/Reduce	66
Quality (type of original)	68
Sorting copies using the ADF	68
Contrast	69
Tray Select	70
Duplex/N in 1	71
Duplex/N in 1 copy	72
N in 1 copy	72
Poster	73
Duplex (1 in 1) (For DCP-8025D)	74
Duplex (2 in 1) and Duplex (4 in 1) (For DCP-8025D)	76
Changing the default copy settings	77
Quality	77
Contrast	77
6 Using the DCP as a printer	78
Using the Brother DCP-8020, DCP-8025D printer driver	78
How to print your document	79
Simultaneous printing and scanning	80
Two-sided printing (Duplex Printing)	80
Automatic Duplex Printing (For DCP-8025D)	80
Manual Duplex Printing	81
Face-down output tray	81
Printing on plain paper	82
The manual feed tray (For DCP-8020)	82
The MP tray (For DCP-8025D)	83
Printing on thicker paper and card stock	84
The manual feed tray (For DCP-8020)	84
The multi-purpose tray (MP tray) (For DCP-8025D)	86
Printing on envelopes	88
Printer operation keys	93
Job Cancel	93
Secure key	93
Setting the Emulation Selection	94
Printing the Internal Font List	95
Printing the print configuration list	95
Restoring default settings	95
7 Printer driver settings	96
Printer driver settings	96
How to access the printer driver settings	96
Features in the Brother Native Driver	97
Basic tab	97
Paper Size	98
Multiple Page	98
Orientation	98
Copies	99
Media Type	99
Advanced tab	100
Print Quality	100
Duplex Printing	102
Watermark	103
Page Setting	105
Device Options	106
Secure Print	106
Accessories tab	109
Support tab	111
Features in the PS printer driver (For Windows®)	112
Ports tab	113
Device Settings tab	114
Layout tab	115
Paper/Quality tab	116
Advanced Options	117
8 How to scan using Windows®	118
Scanning a document	118
TWAIN compliant	118
How to access the Scanner	119
Scanning a document into the PC	120
Scanning a whole page	120
Pre-Scanning to crop a portion you want to scan	121
Settings in the Scanner window	123
Image Type	123
Resolution	123
Scan Type	124
Brightness	124
Contrast	124
Document Size	125
Scanning a document (For Windows® XP only)	127
WIA compliant	127
How to access the scanner	127
Scanning a document into the PC	128
Scanning a document using the ADF	128
Pre-Scanning to crop a portion you want to scan using the scanner glass	130
Brother Scanner Utility	132
Using the scan key (For USB or Parallel interface cable users)	133
Scan to E-mail	134
Scan to Image	134
Scan to OCR	135
Scan to File	135
Using ScanSoft® PaperPort® and TextBridge® OCR	136
Viewing items	137
Organizing your items in folders	138
Quick links to other applications	138
ScanSoft® TextBridge® OCR lets you convert image text into text you can edit	139
You can Import items from other applications	139
You can Export items in other formats	140
Exporting an image file	140
How to Uninstall PaperPort® and ScanSoft® TextBridge®	140
9 Using the Brother Control Center (For Windows® 95/98/98SE/Me/2000 Professional and Windows NT® WS...	141
Brother MFL-Pro Control Center	141
AutoLoad the Brother Control Center	142
How to turn off AutoLoad	142
Brother Control Center features	143
Auto Configuration	143
Scan key operations	144
Copy operations	144
Scanner settings for Scan and Copy buttons	145
Global settings	145
Setting up the scanner configurations	146
Perform an operation from the Control Center screen	147
Scan to File	148
To access Scan to File Configurations screen	148
Scanner settings	148
Destination folder	149
Scan to E-mail	150
To access Scan to E-mail Configurations screen	150
Scanner settings	150
E-mail application	151
Send to Options	151
Scan to OCR (Word Processor)	152
To access Scan to OCR Configurations screen	152
Scanner settings	152
Word Processor	153
Scan to Image	154
To access Scan to Image Configurations screen	154
Scanner Settings	154
Target Application	154
Copy	155
To access the Copy Configurations screen	155
Scanner settings	155
Number of copies	155
10 Using the Windows®-Based Brother SmartUI Control Center (For Windows® XP)	156
Brother SmartUI Control Center	156
AutoLoad the Brother Control Center	157
How to turn off Auto Load	157
Brother Control Center features	158
Auto Configuration	159
Hardware Section: Changing the Scan to button configuration	160
Scan to E-mail	161
Scan to File	162
Scan to Image	163
Scan to OCR	165
Software Section	167
Scan	168
Copy	168
Custom	169
Scan to File	170
Scan to E-mail	172
File attachments	174
Scanner settings	175
Scan to OCR (Word Processing program)	176
Scan to Graphics application (example: Microsoft Paint)	178
Copy	180
Custom: User-defined buttons	182
Customizing a user-defined button	182
1. Select the Scan Action	182
2. Select Configuration for the Scan Type.	183
3. Select Scan Settings.	187
11 Using your DCP with a Macintosh®	188
Setting up your USB-equipped Apple® Macintosh®	188
Using the Brother printer driver with your Apple® Macintosh® (OS 8.6 - 9.2)	189
Using the Brother Printer Driver with Your Apple® Macintosh® (Mac OS X)	191
Choosing page setup options	191
Specific settings	192
Using the PS driver with your Apple® Macintosh®	194
For Mac OS 8.6 to 9.2 users	194
For Mac OS X users	198
Using the Brother TWAIN scanner driver with your Macintosh®	201
Accessing the scanner	201
Scanning an image into your Macintosh®	202
Scanning a whole page	202
Pre-Scanning an image	203
Settings in the Scanner window	204
Image	204
Scanning Area	206
Business Card Size	206
Adjusting the Image	207
Using Presto! PageManager®	208
Highlights	208
System requirements	209
Technical Support	209
12 Network Scanning (Windows® 98/98SE/Me/2000 Professional and XP only)	210
Registering your PC with the DCP	210
Using the Scan key	214
Scan to E-mail (PC)	214
Scan to Image	215
Scan to OCR	216
Scan to File	217
13 Important information	218
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	218
Important	219
Important – about the interface cable	219
Industry Canada Compliance Statement (Canada only)	220
For your safety	220
International ENERGY STAR® Compliance Statement	220
Laser safety	221
FDA regulations	221
Important safety instructions	223
Trademarks	225
14 Troubleshooting and routine maintenance	226
Troubleshooting	226
Error messages	226
Original jams	229
Original is jammed in the top of the ADF unit.	229
Original is jammed inside the ADF unit.	229
Paper jams	230
Paper is jammed in the duplex tray (For DCP-8025D)	234
If you are having difficulty with your DCP	236
Improving the print quality	239
Packing and shipping the DCP	243
Routine maintenance	246
Cleaning the scanner	246
Cleaning the printer	247
Cleaning the drum unit	248
Replacing the toner cartridge	249
How to replace the toner cartridge	250
Replacing the drum unit	255
Checking the drum life	259
Page Counter	259
15 Optional accessories	260
Memory board	260
Installing the optional memory board	261
Network (LAN) board	264
Before starting installation	265
Step 1: Hardware installation	265
Step 2: Connecting the NC-9100h to an Unshielded Twisted Pair 10BASE-T or 100BASE-TX Ethernet Net...	268
LED	268
TEST SWITCH	269
Paper Tray #2	270
Glossary	271
Specifications	272
Product description	272
General	272
General (continued)	273
Print media	273
Copy	274
Scanner	274
Printer	275
Interfaces	275
Computer requirements	276
Consumable items	277
Network (LAN) board (NC-9100h)	278
Index	279

Match case Limit results 1 per page

TROUBLESHOOTING AND ROUTINE MAINTENANCE

14 - 2

Check Scan

Lock

The scanner lock is locked.

Release the scanner lock lever, and

then press

Stop/Exit

Cooling Down

Wait for a

while

The temperature of the drum unit or toner

cartridge is too hot. The DCP will pause its

current print job and go in

to cooling down mode. During the cooling

down mode, you will hear the cooling fan

running while the display on the DCP shows

Cooling Down

, and

Wait for a while

You must wait 20 minutes for it to

cool.

Cover Open

Pls Close

Cover

The front cover was not completely closed.

Close the front cover for the drum

unit.

DX Lever

Error

The paper adjustment lever for duplex

printing is not correctly set for the paper size.

Set the duplex lever to the correct

position. (See

To use Automatic

Duplexing for copy and print

operations (For DCP-8025D)

page 2-11.)

Face Up Open

The face-up output tray is open.

Please close the face-up out tray.

Fuser Open

The fuser cover is open.

Please close the jam clear cover.

(See

Paper jams

on page 14-5.)

Machine Error

DCP has a mechanical problem.

Call Brother Customer Service and

tell them the Machine Error number.

In USA:

1-800-284-4329

In Canada:

1-877-BROTHER

In Montreal:

(514) 685-6464

No DX Tray

You tried to make duplex printing with duplex

cover open.

Install the duplex tray correctly. (See

Paper is jammed in the duplex tray

(For DCP-8025D)

on page 14-9.)

Out of Memory

You can’t store data in the memory.

(Copy operation in process)

Press

Stop/Exit

and wait until the

other operations in process finish

and then try again.

—

Add an optional memory. (See

Memory board

on page 15-1.)

(Printing operation in process)

Reduce print resolution. (See

Quality

on page 7-5.)

—

Add an optional memory. (See

Memory board

on page 15-1.)

ERROR MESSAGES

ERROR

MESSAGE

CAUSE

ACTION