Brother International HL-1870n Users Manual - English - Page 162

Improving the Print Quality, Image Defect Examples, Recommendation

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CHAPTER 6 TROUBLESHOOTING Improving the Print Quality This section provides information on the following topics: Image Defect Examples ABCDEFGH abcdefghijk ABCD abcde 01234 Faint Recommendation • Check the printer's environment. Conditions such as humidity and high temperatures may cause this print defect to occur. See "Place the Printer" in Chapter 1. • If the whole page is too light, toner save mode may be on. Turn the toner save mode off on the Printer Properties tab of the Driver. • Try using a new Toner Cartridge. See "Replacing the Toner Cartridge" in Chapter 5. • Increase the Print Density by using the QUALITY mode on the printer control panel. See "Control Panel Menus" in Chapter 3. ABCDEFGH abcdefghijk ABCD abcde 01234 Gray Background Ghost • Make sure you use paper that meets our recommended specifications. See "Recommended Paper" in Chapter 1. • Check the printer's environment; high temperature and high humidity can increase the amount of background shading. See "Positioning the Printer" in Chapter 1. • Use a new Toner Cartridge. See "Replacing the Toner Cartridge" in Chapter 5. • Make sure you use paper that meets our specifications. Rough paper, paper that has absorbed moisture, or thick paper can cause the problem. See "What Kind of Paper Can I Use?" in Chapter 1. • Make sure that you chose the appropriate media type in the printer driver. See "What Kind of Paper Can I Use?" in Chapter 1. • The drum unit may be damaged. Install a new drum unit. See "Replacing the drum unit" in Chapter 5. • The toner cartridge may be damaged. Put in a new toner cartridge. See "Replacing the Toner Cartridge" in Chapter 5. • The fixing unit may be smudged. Call Customer Support. 6-23

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CHAPTER 6 TROUBLESHOOTING
6-23
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This section provides information on the following topics:
Image Defect Examples
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
CDEF
defg
BC
bcd
23
Faint
•
Check the printer's environment. Conditions such as humidity
and high temperatures may cause this print defect to occur.
See
“Place the Printer” in Chapter 1.
•
If the whole page is too light, toner save mode may be on.
Turn
the toner save mode off on the Printer Properties tab of the
Driver.
•
Try using a new Toner Cartridge.
See “Replacing the Toner
Cartridge” in Chapter 5.
•
Increase the Print Density by using the QUALITY mode on the
printer control panel.
See “Control Panel Menus” in Chapter 3.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Gray Background
•
Make sure you use paper that meets our recommended
specifications.
See “Recommended Paper” in Chapter 1.
•
Check the printer's environment; high temperature and high
humidity can increase the amount of background shading.
See
“Positioning the Printer” in Chapter 1.
•
Use a new Toner Cartridge.
See "Replacing the Toner Cartridge"
in Chapter 5.
Ghost
•
Make sure you use paper that meets our specifications. Rough
paper, paper that has absorbed moisture, or thick paper can
cause the problem.
See “What Kind of Paper Can I Use?” in
Chapter 1.
•
Make sure that you chose the appropriate media type in the
printer driver.
See “What Kind of Paper Can I Use?” in Chapter 1.
•
The drum unit may be damaged.
Install a new drum unit.
See
"Replacing the drum unit" in Chapter 5
.
•
The toner cartridge may be damaged. Put in a new toner
cartridge.
See "Replacing the Toner Cartridge" in Chapter 5.
•
The fixing unit may be smudged.
Call Customer Support.