Brother International HL-2230 Users Manual - English - Page 104

Error messages in the Status Monitor, FRONT COVER OPEN - troubleshoot

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Troubleshooting Error messages in the Status Monitor 5 The Status Monitor will report problems with the machine. Take the proper action by referring to the following table. If you want to turn the status monitor on, see Status Monitor on page 38 (For Windows® user) or Status Monitor on page 50 (For Macintosh users). Error message CARTRIDGE ERROR DRUM END SOON DRUM ERROR DRUM STOP DUPLEX DISABLED 1 FRONT COVER OPEN FUSER COVER OPEN FUSER ERROR JAM TRAY 1 JAM INSIDE JAM REAR JAM DUPLEX 1 MANUAL FEED MEMORY FULL Action  Make sure the drum unit and toner cartridge assembly is installed properly.  The drum unit will need to be replaced soon. Buy a new drum unit to replace the current one. See Replacing the drum unit on page 78. 5  See Cleaning the corona wire on page 84.  If your LEDs still show the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. See Replacing the drum unit on page 78.  Replace the drum unit with a new one. See Replacing the drum unit on page 78  Close the back cover of the printer and put the duplex tray back in.  Close the front cover of the machine.  Close the fuser cover located behind the back cover of the machine.  If the FUSER ERROR pop-up message appears on your computer, turn the machine's power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.  Clear the jammed paper from the indicated area. See Paper jams and how to clear them on page 104.  If the manual feed slot is empty, put a piece of paper in it.  Make sure you use paper that meets Brother's recommended paper specifications. See Acceptable paper and other print media on page 3.  Load the same size paper that you selected in the current driver setting.  Press Go to print the remaining data in the machine memory. Cancel the print job if you want to delete the remaining data in the machine memory. See Go button on page 60.  Reduce the complexity of your document or lower the print resolution. 100

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Troubleshooting
100
5
Error messages in the Status Monitor
5
The Status Monitor will report problems with the machine. Take the proper action by referring to the following
table.
If you want to turn the status monitor on, see
Status Monitor
on page 38 (For Windows
®
user) or
Status
Monitor
on page 50 (For Macintosh users).
Error message
Action
CARTRIDGE ERROR
Make sure the drum unit and toner cartridge assembly is installed properly.
DRUM END SOON
The drum unit will need to be replaced soon. Buy a new drum unit to replace the
current one. See
Replacing the drum unit
on page 78.
DRUM ERROR
See
Cleaning the corona wire
on page 84.
If your LEDs still show the same error indication after you have cleaned the corona
wire, replace the drum unit
with a new one. See
Replacing the drum unit
on page 78.
DRUM STOP
Replace the drum unit with a new one. See
Replacing the drum unit
on page 78
DUPLEX DISABLED
1
Close the back cover of the printer and put the duplex tray back in.
FRONT COVER OPEN
Close the front cover of the machine.
FUSER COVER OPEN
Close the fuser cover located behind the back cover of the machine.
FUSER ERROR
If the
FUSER ERROR
pop-up message appears on your computer, turn the
machine's power switch off, wait a few seconds, and then turn it on again.
Leave
the machine for 15 minutes with the power on.
JAM TRAY 1
JAM INSIDE
JAM REAR
JAM DUPLEX
1
Clear the jammed paper from the indicated area. See
Paper jams and how to clear
them
on page 104.
MANUAL FEED
If the manual feed slot is empty, put a piece of paper in it.
Make sure you use paper that meets Brother’s recommended paper
specifications. See
Acceptable paper and other print media
on page 3.
Load the same size paper that you selected in the current driver setting.
MEMORY FULL
Press
Go
to print the remaining data in the machine memory. Cancel the print job
if you want to delete the remaining data in the machine memory. See
Go button
on page 60.
Reduce the complexity of your document or lower the print resolution.