Brother International HL-L6300DW Reference Guide - Page 13

Error and Maintenance Messages

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Find the Error Using the LCD Find the Solution 1. Follow the messages on the LCD. 2. See the instructions in the following table. 3. If you cannot resolve the error, see the Online User's Guide: Error and Maintenance Messages or see: FAQs & Troubleshooting on the Brother Solutions Center at support.brother.com. Error and Maintenance Messages (HL-L6300DW) If the LCD displays errors and your Android™ device supports the NFC feature, touch your device to the NFC logo on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) Make sure the NFC settings of both your Brother machine and your Android™ device are set to On. The most common error and maintenance messages are shown in the table. Error Message Cartridge Error Cause The toner cartridge is not installed correctly. Action Remove the toner cartridge and drum unit assembly. Take out the toner cartridge, and put it back in the drum unit again. Reinstall the toner cartridge and drum unit assembly in the machine. If the problem continues, contact Brother Customer Service or your local Brother dealer. 12

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Find the Error
Find the Solution
Using the LCD
1.
Follow the messages on the LCD.
2.
See the instructions in the following table.
3.
If you cannot resolve the error, see the
Online User's Guide
:
Error and
Maintenance Messages
or see: FAQs &
Troubleshooting on the Brother Solutions
Center at
support.brother.com.
Error and Maintenance Messages
(HL-L6300DW)
If the LCD displays errors and your Android
™
device supports the NFC feature, touch your
device to the NFC logo on your Brother machine to access the Brother Solutions Center and
browse the latest FAQs from your device. (Your mobile telephone provider's message and
data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
™
device are set
to On.
The most common error and maintenance messages are shown in the table.
Error Message
Cause
Action
Cartridge Error
The toner cartridge is not
installed correctly.
Remove the toner cartridge and drum
unit assembly. Take out the toner
cartridge, and put it back in the drum
unit again. Reinstall the toner
cartridge and drum unit assembly in
the machine.
If the problem continues, contact
Brother Customer Service or your
local Brother dealer.
12