Brother International HL-L6300DW Reference Guide - Page 14

Error Message, Cause, Action, Jam 2-sided, Jam Mailbox, Jam MP Tray, Retry, Jam Rear, Jam Tray1 - replace toner error

Page 14 highlights

Error Message Drum ! Cause Action The corona wire on the Clean the corona wire on the drum drum unit must be cleaned. unit. A Troubleshooting Jam 2-sided Jam Inside Jam Mailbox Jam MP Tray Jam Rear Jam Tray1 Jam Tray2 Jam Tray3 Jam Tray4 No Drum Unit See the Online User's Guide: Clean the Corona Wire. If the problem continues, replace the drum unit with a new one. The drum unit or the toner cartridge and drum unit assembly is not installed correctly. Remove the drum unit, remove the toner cartridge from the drum unit, and put the toner cartridge back into the drum unit. Reinstall the drum unit in the machine. The paper is jammed in the Remove the 2-sided tray and open 2-sided tray or inside the the back cover to pull out all jammed back cover. paper. The paper is jammed inside Open the front cover, remove the the machine. toner cartridge and drum unit assembly, and pull out all jammed paper. Close the front cover. The paper is jammed in the Remove all jammed paper from the Mailbox unit. Mailbox unit as shown on the LCD. The paper is jammed in the Remove all jammed paper from in MP tray. and around the MP tray. Press Retry. The paper is jammed in the Open the fuser cover and remove all back of the machine. jammed paper. Close the fuser cover. The paper is jammed in the Pull out the paper tray and remove all indicated paper tray. jammed paper as shown in the animation on the LCD. The drum unit is not installed correctly. Reinstall the toner cartridge and drum unit assembly. 13

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Error Message
Cause
Action
Drum !
The corona wire on the
drum unit must be cleaned.
Clean the corona wire on the drum
unit.
See the
Online User's Guide
:
Clean
the Corona Wire
.
If the problem continues, replace the
drum unit with a new one.
The drum unit or the toner
cartridge and drum unit
assembly is not installed
correctly.
Remove the drum unit, remove the
toner cartridge from the drum unit,
and put the toner cartridge back into
the drum unit. Reinstall the drum unit
in the machine.
Jam 2-sided
The paper is jammed in the
2-sided tray or inside the
back cover.
Remove the 2-sided tray and open
the back cover to pull out all jammed
paper.
Jam Inside
The paper is jammed inside
the machine.
Open the front cover, remove the
toner cartridge and drum unit
assembly, and pull out all jammed
paper. Close the front cover.
Jam Mailbox
The paper is jammed in the
Mailbox unit.
Remove all jammed paper from the
Mailbox unit as shown on the LCD.
Jam MP Tray
The paper is jammed in the
MP tray.
Remove all jammed paper from in
and around the MP tray. Press
Retry
.
Jam Rear
The paper is jammed in the
back of the machine.
Open the fuser cover and remove all
jammed paper. Close the fuser cover.
Jam Tray1
Jam Tray2
Jam Tray3
Jam Tray4
The paper is jammed in the
indicated paper tray.
Pull out the paper tray and remove all
jammed paper as shown in the
animation on the LCD.
No Drum Unit
The drum unit is not
installed correctly.
Reinstall the toner cartridge and drum
unit assembly.
A
Troubleshooting
13