Brother International IntelliFax-2840 Advanced Users Guide - English
Brother International IntelliFax-2840 Manual
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- Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 1
Advanced User's Guide FAX-2840 FAX-2940 MFC-7240 Not all models are available in all countries. Version 0 USA/CAN - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 2
. Follow the instructions for setting up your machine and installing the drivers and software for the operating system (MFC7240 only) and connection type you are using. Learn the basic Fax, Copy and Scan (MFC-7240 only) operations and how to replace consumables. See troubleshooting tips. Learn - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 3
Center (FAX-2840 and FAX-2940 users) You can download free printer driver, scanner driver (FAX-2940 only 1) and PC-Fax Send software (FAX-2940 only) from the Brother Solutions Center, enabling you to use your Brother Fax machine as a printer or a scanner (FAX-2940 only 1), or send faxes from your - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 4
Volume Amplify 3 Automatic Daylight Saving Time 4 Ecology features ...4 Toner Save ...4 Sleep mode ...4 Deep Sleep mode 5 Toner Settings ...5 Toner Setting (Continue mode 5 Receiving faxes in Continue mode 6 Toner End in Continue mode 6 LCD Contrast ...6 Dial Prefix ...7 Setting up the prefix - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 5
29 Polling receive 29 Stop polling...30 5 Dialing and storing numbers 31 Telephone line services 31 Tone or Pulse (Canada only 31 For Fax/Tel mode only 31 Caller ID...31 Special line considerations 32 Additional dialing operations 34 Dialing access codes and credit card numbers 34 - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 6
43 Making N in 1 copies (page layout 44 Manual Duplex (two-sided) Copying 45 A Routine maintenance 46 Cleaning the machine 46 Cleaning the outside of the machine 46 Cleaning the document feed 47 Cleaning the corona wire 48 Cleaning the drum unit 49 Cleaning the paper pick-up rollers 54 - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 7
in this User's Guide show the FAX-2940. Memory Storage 1 1 Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example, Contrast and Overseas Mode) will be lost. (For FAX-2940) During a power failure the machine will retain - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 8
High to Off. While in FAX mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine , from High to Off. a Press Menu, 1, 3, 3. Volume 3.Speaker b Press a or b to choose Off, Low, Med or High. Press OK - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 9
the machine, you must decide if you need to set the handset volume to Volume Amplify:On for a user replaced, the handset volume returns to the default setting of Low. Volume Amplify:On-Permanent Choose Volume Amplify:On- Permanent if all of the users are hearingimpaired. During a conversation, users - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 10
wakes up the machine from Sleep mode to Ready mode. You can choose how long the machine must be idle before it goes into Sleep mode. When the machine receives a fax, computer data or makes a copy, the timer will be reset. The default setting is 3 minutes. While the machine is in Sleep mode the LCD - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 11
Deep Sleep. Deep Sleep mode uses less power than Sleep mode. The machine will wake up and start warming up when the machine receives computer data or when you press a key on the control panel. Lifting or replacing the handset will also wake up the machine from Deep Sleep mode. General Setup Toner - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 12
you replace the toner cartridge with a new one. Note • The FAX-2840 and MFC-7240 can store up to 400 faxes in memory and the FAX2940 can store up to 500 faxes in memory. • (FAX-2840 and MFC-7240) If you turn off the power switch faxes in memory will be lost. • The machine will keep faxes stored - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 13
requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send. Setting up the prefix number 1 a (USA) Press Menu, 0, 5. press Hook/Hold to enter the break. • (Canada only) If the pulse dialing mode is on, # and l are not available to use. c Press Stop/Exit. - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 14
takes after the last Copy or Scan operation to return to FAX mode. If you choose Off, the machine will stay in the mode you used last. MFC-7240 1 FAX-2840 and FAX-2940 1 a Press Menu, 1, 1. General Setup 1.Mode Timer b Press a or b to choose 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 15
Lock, so they will not be lost. TX Lock (FAX-2840 and MFC-7240) 2 Note (For FAX-2840) You can download the printer driver from the Brother Solutions Center at http://solutions.brother.com/. TX Lock lets you prevent unauthorized access to the machine. While TX Lock is on, the following operations are - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 16
goes offline and the LCD shows TX Lock Mode. Turning TX Lock off 2 a Press Menu. Enter the registered four-digit password. b Press OK. TX Lock is automatically turned off. Memory Security (FAX-2940 only) 2 Memory Security lets you prevent unauthorized access to the machine. You will not be able to - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 17
Service. While Setting Lock is On, you cannot change the settings without a password. You can only change the following Fax transmission settings that are in the FAX menu. Contrast Fax Resolution Delayed Fax Real Time TX Polled TX Overseas Mode (For MFC-7240) Also, machine - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 18
the LCD shows Verify:. Press OK. f Press Stop/Exit. Turning Setting Lock on/off 2 If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Turning Setting Lock on a Press Menu, 1, 6, 2. Security 2.Setting Lock b Press - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 19
users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict dialing by using the dial pad, One Touch and Speed Dial. If you choose Off, the machine LCD will show an error message. If you choose On, the machine will restrict all fax sending and outbound calls - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 20
document darker. a Make sure you are in FAX mode . b Load your document. c Press Menu, 2, 2, 1. Setup Send 1.Contrast d Press a or b to choose Auto, Light or Dark. Press OK. Note Even if you choose Light or Dark, the machine will send the fax using the Auto setting if you choose Photo as the - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 21
sure you are in FAX mode . b Load your document. c Press Hook/Hold or pick up the handset of the machine and listen for a dial tone. d Dial the fax number you want to call. e When you hear the fax tone, press Start. f Press Hook/Hold, or replace the machine's handset. Sending a fax at the end of - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 22
on how many delayed or stored faxes in memory. Before you begin the broadcast 3 One Touch and Speed Dial numbers must be stored in the machine's memory before they can be used in a broadcast. (See Basic User's Guide: Storing One Touch Dial numbers and Storing Speed Dial numbers.) Group numbers must - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 23
or 2 to exit. d Press Stop/Exit. Real Time Transmission 3 When you are sending a fax, the machine will scan the documents into the memory before sending it. Then, as soon as the telephone line is free, the machine will start dialing and sending. Sometimes, you may want to send an 3 important - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 24
, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time. a Make sure you are in FAX mode . b Press - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 25
, and the name stored in the One Touch or Speed Dial memory. By choosing Next Fax:On you can also display the number of pages on See Basic User's Guide: Entering text. Press OK. Send a cover page for the next fax 3 If you want to send a cover page only for the next fax, your machine will ask - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 26
for this to work. Not all fax machines support polling. Polled transmit 3 Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for polled transmit 3 a Make sure you are in FAX mode . b Load your document. c Press Menu - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 27
you the following message: Other Settings 1.Yes 2.No g Press Start. Note The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory. To delete the fax from memory, press Menu, 2, 7. (See Checking and canceling waiting jobs uu page 18.) Sending - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 28
Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine. (FAX-2840 and MFC-7240) The faxes stored in the machine's memory will be - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 29
PC to view and store these faxes. To transfer the received faxes to your PC you must have the PC-FAX Receiving software running on your PC. (For details about using PC-FAX Receive, see Software User's Guide.) You can turn on the PC-Fax Receive with your machine by pressing Menu 2, 5, 1 and choose PC - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 30
. Important If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine. (FAX-2840 and MFC-7240) If there is a power failure - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 31
enter an invalid command the machine will beep three times. e Press 9 0 to reset the machine when you have finished. f Hang up. Note If your machine is set to Manual mode, you can still access the remote retrieval features. Dial the fax number as normal and let the machine ring. After 100 seconds - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 32
pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by ## (up to 20 digits). e Press 9 0 to reset the machine when you have finished. f Hang up after you hear your machine beep. Note You can insert a pause in a fax number by using the # key. 26 - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 33
have been erased from the memory. 97 Check the receiving status 1 Fax You can check whether your machine has received any faxes. If yes, you will hear one long beep. If no, you will hear three short beeps. 98 Change the Receive Mode 1 External TAD If you hear one long beep, your change has - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 34
CNG tones (slowly repeating beeps), press Start. c Replace the machine's handset. Setting the Print Density 4 You can adjust the Print Density setting to make your printed pages darker or lighter. a Make sure you are in FAX mode . b Press Menu, 2, 1, 6. Setup Receive 6.Print Density c Press - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 35
polling feature needs to be set up on both machines for this to work. Not all fax machines support polling. Polling receive 4 4 Polling receive lets you call another fax machine to receive a fax. a Make sure you are in FAX mode . b Press Menu, 2, 1, 7. Setup Receive 7.Polling RX c Enter the - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 36
Chapter 4 Stop polling 4 To cancel the polling process, press Stop/Exit while the machine is dialing. To cancel all sequential polling receive jobs, press Menu, 2, 7. (See Checking and canceling waiting jobs uu page 18.) 30 - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 37
. Any digits dialed after this will send tone signals. When you are finished with the call, the machine will return to the Pulse dialing service. For Fax/Tel mode only 5 When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 38
-first call comes in to the machine, it replaces information about the first call. a lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your machine will work best on a dedicated line. Two-line telephone system 5 A two-line - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 39
an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter. RJ14 Dialing and storing - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 40
5 If you often want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a One Touch key or a Speed Dial number. Each Group uses up a One Touch key or a Speed Dial location. You can then send the fax message to all the numbers stored in a Group - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 41
your chosen One Touch numbers with a l and Speed Dial numbers with a # (for example l006, #009). e Press OK when you have finished adding numbers. f Do one of the following: Enter the name using the dial pad (up to 15 characters). See Basic User's Guide: Entering text. Press OK. Press OK to - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 42
5 d Add or delete One Touch and Speed Dial numbers by following the instructions below: To add One Touch numbers, press d or c to position the cursor just after the last number. Then press the One Touch key of the number you want to add. To add Speed Dial numbers, press d or c to position - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 43
details about how to set up the type of report you want, see Basic User's Guide: Transmission Verification Report.) Fax Journal 6 You can set the machine to print a fax journal (activity report) at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). The default setting is Every 50 - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 44
a list of names and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order. 3 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes. (TX: transmit.) (RX: receive.) 4 User Settings Print a list of your current settings. How to print - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 45
next copy, use the Options key. You can use different combinations of settings. The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30 seconds or less. (See Mode Timer uu page 8.) To change a setting, press the temporary Options key. When you - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 46
Chapter 7 Using the Options key 7 Make sure you are in COPY mode. Use the Options key to quickly set the following copy settings only for the next copy. Press Menu selections Press a or b, then press OK Options - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 47
Enlarge/Reduce 100%* 97% LTRiA4 94% A4iLTR 91% Full Page 85% LTRiEXE 83% LGLiA4 78% LGLiLTR 70% A4iA5 50% Custom(25-400%) Auto 200% 141% A5iA4 Page Layout 104% EXEiLTR Off(1 in 1)* 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) The factory settings are shown in Bold with an asterisk - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 48
to help an image look sharper and more vivid. To temporarily change the contrast setting, follow the steps below: a Make sure you are in COPY mode . b Load your document. c Use the dial pad to enter the number of copies (up to 99). d Press Options. Press a or b to choose Contrast. Press OK - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 49
7 You can choose the enlargement or reduction ratios. Auto sets the machine to calculate the reduction ratio that best fits the size of paper. to 400%. To enlarge or reduce the next copy follow the instructions below: a Make sure you are in COPY mode . b Load your document. c Use the dial pad - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 50
or Folio. • (P) means Portrait and (L) means Landscape. • You cannot use the Enlarge/Reduce setting with the N in 1 feature. a Make sure you are in COPY mode . b Load your document. c Use the dial pad to enter the number of copies (up to 99). d Press Options. Press a or b to choose Page Layout - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 51
in COPY mode . b Place the first page of the document in the ADF. (See Basic User's Guide: How to load documents.) c Load a sheet of paper into the manual feed slot. (See Basic User's Guide: Loading paper in the manual feed slot.) d Press Start to copy the first page. e After the machine scans the - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 52
AC power outlet. Note (For FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Basic User's Guide: Transferring your faxes or Fax Journal report. b Pull the paper tray completely out of the machine. Be careful not to inhale toner. Important Use neutral detergents. Cleaning - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 53
off the machine's power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. Note (For FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Basic User's Guide: Transferring your faxes or Fax Journal - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 54
to cool down before you touch the internal parts of the machine. b Slowly take out the drum unit and toner cartridge assembly. Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 55
unit and toner cartridge assembly back into the machine. Close the front cover. c Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Cleaning the drum unit A If you have print quality problems, the drum may have foreign - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 56
appear on the LCD. f Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. Note • The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates the OPC drum in reverse. This noise is not due to a malfunction of - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 57
the machine to cool down before you touch the internal parts of the machine. A b After the machine has cooled down, turn off the machine's power switch. Note (For FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Basic User's Guide: Transferring your faxes or Fax Journal - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 58
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. Important To avoid print quality problems, DO - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 59
looking at the surface of the OPC drum (1). e Put the print sample in front of the drum unit, and find the exact position of the 1 poor print. A g When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 60
drum unit and toner cartridge assembly back in the machine. j Close the front cover. Cleaning the paper pick-up rollers A If you have paper feed problems, clean the pick-up rollers as follows: a Turn off the machine's power switch. Unplug the power cord from the AC power outlet. Note (For FAX-2840 - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 61
b Pull the paper tray completely out of the machine. Routine maintenance d Wipe the two pick-up rollers (1) inside of the machine to remove dust. c Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 62
. • If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, the toner cartridge, and printed materials to use with your 'Exchange' machine. a Turn off the machine's power switch. Disconnect all the cables - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 63
left, as shown in the illustration. Routine maintenance h Put the machine into the bag it originally came in. e Put the drum unit and toner cartridge assembly back into the machine. f Put the elastic band over the handle of the drum unit, as shown in the illustration. g Close the front cover - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 64
i Pack the AC power cord and printed materials in the original carton as shown below: LEFT RIGHT FRONT j Close the carton and tape it shut. 58 - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 65
comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you FAX-2940), if the receiving machine has the same capability. Communication error (or Comm. Error) An error during fax sending or receiving, usually caused by line noise - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 66
had an error. Extension telephone A telephone on the fax number that is plugged into a separate telephone wall jack. External telephone A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine pseudo/double-rings (when the Receive Mode - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 67
are storing One Touch and Speed Dial numbers. Press Redial/Pause as many times as needed for longer pauses. Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages. Pulse (Canada only) A form of rotary dialing on a telephone line. Real Time Transmission When - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 68
Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine. Transmission Verification Report A report for each transmission, that shows its date, time and number. User Settings List A printed report that shows the current - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 69
reducing 43 key 39 Manual Duplex (two-sided 45 N in 1 (page layout 44 Options key 40 quality 42 sort 42 temporary settings 39 Cover page 19 custom comments 19 for all faxes 20 for next fax only 19 printed form 20 D Daylight Saving Time 4 Deep Sleep mode 5 Delayed batch transmission - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 70
15 Fax/Tel mode receiving faxes 31 G Groups for broadcasting 34 H Hook/Hold key 31 J Jacks convert to RJ11 jack triplex adapter 32, 33 L LCD (liquid crystal display) contrast 6 M Machine information checking remaining life of parts 56 page counts 56 Macintosh See Software User's Guide - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 71
15 setting for next fax 15 Resolution key 15 S Safety Instructions i Scanning See Software User's Guide. Security restricting dialing 13 Setting Lock 11 TX Lock 9 Sleep mode 4 Sort 42 T TAD (telephone answering device), external with two-line jack 33 Telephone line converting wall outlets - Brother International IntelliFax-2840 | Advanced Users Guide - English - Page 72
Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
Advanced User’s Guide
FAX-2840
FAX-2940
MFC-7240
Not all models are available in all countries.
Version 0
USA/CAN