Brother International MFC-1870MC Users Manual - English - Page 102

Error Messages, CHECK PAPER

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94 CHAPTER TWELVE Error Messages As with any sophisticated office product, errors may sometimes occur. If this happens, your FAX/MFC often identifies the problem and displays an error message. The table below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother Fax-Back System. USA: 1-800-521-2846 From within Canada: 1-800-681-9838 CHECK PAPER The paper is jammed in the printer. 1 Unplug the power cord. 2 Open the paper cover and remove any unjammed paper. 3 Push the OPEN button to open the top cover. 4 Pull the jammed paper gently from the paper feeder toward the back of the FAX/MFC. If the paper remains jammed, then pull it toward the front of the FAX/MFC. 5 Close the cover. 6 Load the paper.

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94
CHAPTER TWELVE
Error Messages
As with any sophisticated office product, errors may sometimes occur. If this
happens, your FAX/MFC often identifies the problem and displays an error
message. The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help, call the
Brother Fax-Back
System.
USA:
1-800-521-2846
From within Canada:
1-800-681-9838
CHECK PAPER
The paper is jammed in the printer.
1
Unplug the power cord.
2
Open the paper cover and remove any unjammed paper.
3
Push the OPEN button to open the top cover.
4
Pull the jammed paper gently from the paper feeder toward the back of the
FAX/MFC. If the paper remains jammed, then pull it toward the front of the
FAX/MFC.
5
Close the cover.
6
Load the paper.