Brother International MFC 4650 Users Manual - English - Page 214

NINETEEN, DIFFICULTY, SUGGESTIONS, Phone Line or, Connections, Sending Faxes

Page 214 highlights

200 C H A P T E R N I N E T E E N Phone Line or Connections Sending Faxes DIFFICULTY Dialing does not work MFC does not answer when called No dial tone on the handset Poor transmitting quality Transmission verification report prints "Results:NG" When the receiving party says the picture is not clear When the receiving party says vertical streaks appear on the faxes they receive SUGGESTIONS Check for a dial tone. Change TONE/PULSE setting (see "Tone/Pulse" p. 31). Check all line cord connections, and make sure the curled handset cord is not in the EXT jack. Check power cord connection. Send a manual fax by pressing Hook -OR-by lifting the handset, and dialing the number. Wait to hear fax receiving tones before pressing Start . Make sure the MFC is in the correct receiving mode for your setup (either FAX, FAX/TEL, TAD (for MFC 4350, MFC 4650 and MFC 7750) or MSG CTR (MFC 6650MC). Check for dial tone. If possible, call your MFC to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the MFC telephone jack. If there is no ringing when you call your MFC, call your Telephone Company to check the line. Press Hook -OR-Lift the handset. If you hear no dial tone, check telephone line cord connections at the MFC and wall jack. Check that the handset curled cord is connected to the MFC's handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company. Try changing your resolution to FINE or SUPERFINE (see "Resolution" p. 64). Make a copy to verify the MFC's scanner operation. There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line. Sometimes the resolution mode you chose when you sent your fax may not have been appropriate. Send the fax again, but try using the FINE or SUPERFINE mode. Also, your MFC's scanner may be dirty, so try cleaning it (see page 213). Your MFC's scanner may be dirty or the receiving party's print head may be dirty. Clean your scanner, (See page 213) and make a copy to check if the problem was caused by your machine.

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200
CHAPTER
NINETEEN
DIFFICULTY
SUGGESTIONS
Dialing does not work
Check for a dial tone.
Change TONE/PULSE setting
(see “Tone/Pulse” p. 31).
Check all line cord
connections, and make sure the curled handset cord
is not in the
EXT
jack.
Check power cord
connection.
Send a manual fax by pressing
Hook
—OR—
by lifting the handset, and dialing the number.
Wait to hear fax receiving tones before pressing
Start
.
MFC does not answer
Make sure the MFC is in the correct receiving mode
when called
for your setup (either FAX, FAX/TEL, TAD (for
MFC 4350, MFC 4650 and MFC 7750) or MSG CTR
(MFC 6650MC). Check for dial tone.
If possible, call
your MFC to hear it answer.
If there is still no answer,
check the telephone line cord connection.
Connect a
standard telephone handset to the MFC telephone jack.
If there is no ringing when you call your MFC, call
your Telephone Company to check the line.
No dial tone on the
Press
Hook
—OR—
Lift the handset.
If you hear no
handset
dial tone, check telephone line cord connections at
the MFC and wall jack.
Check that the handset curled
cord is connected to the MFC's handset jack.
Test the
wall jack with another single line telephone.
If no dial
tone on the wall outlet, call your Telephone
Company.
Poor transmitting quality
Try changing your resolution to FINE or
SUPERFINE (see “Resolution” p. 64).
Make a copy
to verify the MFC’s scanner operation.
Transmission verification
There is probably temporary noise or static on the
report prints “Results:NG”
phone line.
Try sending the fax again.
If the
problem continues, call the Telephone Company to
check your phone line.
When the receiving party
Sometimes the resolution mode you chose when you
says the picture is
sent your fax may not have been appropriate.
Send
not clear
the fax again, but try using the FINE or
SUPERFINE mode.
Also, your MFC’s scanner may
be dirty, so try cleaning it (see page 213).
When the receiving party
Your MFC’s scanner may be dirty or the receiving
says vertical streaks
party’s
print head may be dirty.
Clean your scanner,
appear on the faxes
(See page 213) and make a copy to check if the
they receive
problem was caused by your machine.
Phone Line or
Connections
Sending Faxes