Brother International MFC-J4510DW Network Users Manual - English - Page 77

Ethernet Link Status, Wireless Link Status, Link OK, Link DOWN, Failed To Associate, Question

Page 77 highlights

Troubleshooting I want to check my network devices are working properly. (continued) Question Interface Solution How can I check the link status of my Brother machine? wired/ wireless Print the Network Configuration Report and check that Ethernet Link Status or Wireless Link Status is showing Link OK. If the Link Status shows Link DOWN or Failed To Associate, start again from Make sure that the following items are configured before reading this chapter. on page 66. Can you "ping" the Brother machine from your computer? wired/ wireless Ping the Brother machine from your computer by entering the IP address or the node name at the Windows command prompt: ping or .  Successful i Your Brother machine is working correctly and connected to the same network as your computer.  Unsuccessful i Your Brother machine is not connected to the same network as your computer. (Windows®) Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet mask automatically. For the detail of the Network Connection Repair Tool, see (Windows®) Confirming the IP address and the Subnet Mask using the Network Connection Repair Tool. on page 68. (Macintosh) 9 Confirm the IP address and the Subnet Mask are set correctly. See Confirming the IP address and the Subnet Mask. on page 68. Is the Brother machine connected to the wireless network? wireless Print the WLAN Report to confirm the state of a wireless connection. (For how to print, see Printing the WLAN Report on page 33.) If the printed WLAN report shows the connection failed, check the error code on the printed report. See Quick Setup Guide: Troubleshooting I have checked and tried all of the above, however, I'm still having problems. Is there anything else I can do? wireless See the instructions supplied with your WLAN access point/router to find the SSID and the Network Key information and set them correctly. For details of the SSID and the Network Key, see Are your security settings (SSID/Network Key) correct? on page 67. 71

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Troubleshooting
71
9
How can I check the link
status of my Brother
machine?
wired/
wireless
Print the Network Configuration Report and check that
Ethernet Link Status
or
Wireless Link Status
is showing
Link OK
.
If the Link Status shows
Link DOWN
or
Failed To Associate
, start again
from
Make sure that the following items are configured before reading this
chapter.
on page 66.
Can you “ping” the Brother
machine from your
computer?
wired/
wireless
Ping the Brother machine from your computer by entering the IP address or
the node name at the Windows command prompt:
ping
<
ipaddress
> or <
nodename
>.
Successful
i
Your Brother machine is working correctly and connected
to the same network as your computer.
Unsuccessful
i
Your Brother machine is not connected to the same
network as your computer.
(Windows
®
)
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see
(Windows
®
)
Confirming the IP address and the Subnet Mask using the Network
Connection Repair Tool.
on page 68.
(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirming the IP address and the Subnet Mask.
on page 68.
Is the Brother machine
connected to the wireless
network?
wireless
Print the WLAN Report to confirm the state of a wireless connection. (For
how to print, see
Printing the WLAN Report
on page 33.)
If the printed WLAN report shows the connection failed, check the error code
on the printed report.
See Quick Setup Guide:
Troubleshooting
I have checked and tried all
of the above, however, I'm
still having problems. Is
there anything else I can
do?
wireless
See the instructions supplied with your WLAN access point/router to find the
SSID and the Network Key information and set them correctly. For details of
the SSID and the Network Key, see
Are your security settings
(SSID/Network Key) correct?
on page 67.
I want to check my network devices are working properly. (continued)
Question
Interface
Solution