Brother International MFC-J4620DW Basic Users Guide - Page 57
Ink Low, Cannot Print, Low Temperature, Media Error, Media is Full., No Caller ID, No Ink Cartridge
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Troubleshooting Error Message Ink Low Low Temperature Media Error Media is Full. No Caller ID No Ink Cartridge Cause Action One or more of the ink cartridges are near the end of their life. If one of the color ink cartridges is near the end of its life and someone is sending you a color fax, your machine's "handshake" will ask that the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black and white fax. Order a new ink cartridge. You can continue printing until the Touchscreen displays Cannot Print. (See Ordering accessories and supplies on page ii.) To replace the ink cartridges, see Online User's Guide: Replace the Ink Cartridges. The room temperature is too low. After warming the room, allow the machine to warm up to room temperature. Try again when the machine has warmed up. The memory card is either corrupted, Remove the memory card from the incorrectly formatted, or there is a media drive (slot) of the machine and problem with the memory card. format it correctly. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working. The memory card or USB flash drive you are using already contains 999 files. Your machine can save to your memory card or USB flash drive only if it contains less than 999 files. Delete unused files and try again. The memory card or USB flash drive you are using does not have enough free space to scan the document. Press . Delete unused files from your memory card or USB flash drive to make some free space, and then try again. There is no incoming call history. You If you want to use the Caller ID did not receive calls or you have not subscribed to the Caller ID service from your telephone company. feature, call your telephone company. (See Online User's Guide: Caller ID.) B An ink cartridge is not installed correctly. Take out the new ink cartridge and re-install it slowly and firmly until it latches. (See Online User's Guide: Replace the Ink Cartridges.) 45