Brother International MFC-J480DW Online Users Guide HTML - Page 456
Cannot Detect, Cannot Print, Replace Ink, Comm.Error, Connection Error, Connection Failed - usb port
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Error Message Cannot Detect Cannot Detect Ink Cannot Print Replace Ink Comm.Error Connection Error (Wi-Fi Direct) Connection Failed (Wi-Fi Direct) Cover is Open Cause If a sending machine has a color fax, the machine's "handshake" will ask that the fax be sent as black & white. Action You installed a new ink cartridge too quickly and the machine did not detect it. An ink cartridge is not installed correctly. Take out the new ink cartridge and reinstall it slowly and firmly until it latches. See Related Information: Replace the Ink Cartridges. A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are not using Genuine Brother Use a new Genuine Brother Innobella Ink Innobella ink, the machine may not detect Cartridge. If the error is not cleared, call the ink cartridge. Brother Customer Service. The ink cartridge must be replaced. Replace the ink cartridge with a new Genuine Brother Innobella Ink Cartridge. The new ink cartridge has an air bubble. Slowly turn the ink cartridge so that the ink supply port is pointing downward, and then reinstall the cartridge. If you are not using Genuine Brother Use a new Genuine Brother Innobella Ink Innobella ink, the machine may not detect Cartridge. If the error is not cleared, call the ink volume. Brother Customer Service. One or more of the ink cartridges have Replace the ink cartridges. reached the end of their lives. The machine will stop all print operations. While memory is available, black & white faxes will be stored in the memory. If a sending machine has a color fax, the See Related Information: Replace the Ink Cartridges. • You can still scan even if the ink is low or needs to be replaced. machine's "handshake" will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black & white fax. Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. Other devices are trying to connect to the Wi-Fi Direct network at the same time. Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the WiFi Direct settings again. The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration. • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN. The scanner cover is not locked in the closed position. Lift the scanner cover and then close it again. Make sure the USB or network cable (if used) have been guided correctly through the cable channel and out the back of the machine. The ink cartridge cover is not locked in the Firmly close the ink cartridge cover until it closed position. locks into place. 450