Brother International MFC-J5930DW Online Users Guide HTML
Brother International MFC-J5930DW Manual
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- Brother International MFC-J5930DW | Online Users Guide HTML - Page 1
-J5830DW MFC-J5930DW IMPORTANT NOTICE The following features described in this guide may not be available at the time of purchase: • Auto to your model's Downloads page on the Brother Solutions Center at support.brother.com, and download the Full Driver & Software Package. © 2017 Brother Industries, Ltd - Brother International MFC-J5930DW | Online Users Guide HTML - Page 2
Load Paper...31 Load Paper in Paper Tray #1 / Paper Tray #2 32 Load Paper in the Multi-purpose Tray (MP Tray 49 Load Paper in the Manual Feed Slot 54 Unprintable Area ...58 Paper Settings...59 Acceptable Paper and Other Print Media 65 Load Documents ...75 Load Documents in the Automatic Document - Brother International MFC-J5930DW | Online Users Guide HTML - Page 3
Scan to Email Attachment ...151 Send Scanned Data to an Email Server 154 Scan to FTP ...157 Scan to Network (Windows) ...163 Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) ...171 Change Scan Button Settings from ControlCenter4 (Windows - Brother International MFC-J5930DW | Online Users Guide HTML - Page 4
283 Send a 2-sided Fax from the ADF...287 Send a Fax Manually...288 Send a Fax at the End of a Conversation 289 Send and Credit Card Numbers 357 Telephone Services and External Devices 359 Voice Mail FAX for Mac ...406 Network ...409 Supported Basic Network Features ...410 Network Management - Brother International MFC-J5930DW | Online Users Guide HTML - Page 5
Browser)...518 IEEE 802.1x Authentication Methods 520 Mobile/Web Connect ...521 Brother Web Connect...522 Brother Web Connect Overview ...523 Online Services Used with Brother Web Connect 524 Conditions for Using Brother Web Connect 526 Set Up Brother Web Connect ...530 Scan and Upload Documents - Brother International MFC-J5930DW | Online Users Guide HTML - Page 6
Mobile 563 Print from Gmail™ Webmail Service for Mobile 564 AirPrint ...565 AirPrint Feature (Mac 598 Troubleshooting ...599 Error and Maintenance Problems 640 Telephone and Fax problems ...646 Other Problems ...652 Network Problems ...654 Google Cloud Print™ Problems ...664 AirPrint Problems - Brother International MFC-J5930DW | Online Users Guide HTML - Page 7
Machine Status from Your Computer (Mac 705 Correct the Paper Feed to Clear Vertical Lines 707 Change the Print Setting Options When Having Printing Problems 708 Pack and Ship Your Brother Machine ...710 Machine Settings...713 Change Machine Settings from the Control Panel 714 In the Event of - Brother International MFC-J5930DW | Online Users Guide HTML - Page 8
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note 1 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 9
Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates - Brother International MFC-J5930DW | Online Users Guide HTML - Page 10
Home > Before You Use Your Brother Machine > Notice - Disclaimer of Warranties (USA and Canada) Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 11
Inc., registered in the United States and other countries. App Store is a service mark of Apple Inc. Nuance and PaperPort are trademarks or registered trademarks of Ltd. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs - Brother International MFC-J5930DW | Online Users Guide HTML - Page 12
Guide are for illustration purposes only and may differ from the actual screens. • Unless otherwise specified, the screens in this manual Downloads page on the Brother Solutions Center at support.brother.com, and download the Full Driver • Other Problems • Features Tables (2.7" Touchpanel models) • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 13
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Control Panel Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Ready Screen • Access Brother Utilities (Windows) 6 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 14
drivers from the CD-ROM, the necessary firewall settings have already been set. If you are using any other personal firewall software, see the User's Guide for your software or contact the software manufacturer. Related Information • Introduction to Your Brother Machine 7 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 15
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview MFC-J5330DW 1 2 3 4 5 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. Adjust the angle of the control panel by lifting it. 2. Menu buttons (Back - Brother International MFC-J5930DW | Online Users Guide HTML - Page 16
symbol (MFC-J5930DW) You can use card authentication by touching the IC card to the NFC symbol on the control panel. If your Android™ device supports the NFC feature, you can print from your device or scan documents to your device in the same way. 2. Touchscreen Liquid Crystal Display (LCD) Access - Brother International MFC-J5930DW | Online Users Guide HTML - Page 17
3. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. 4. Dial Pad Press the numbers to dial telephone or fax numbers and to enter the number of copies. 5. LED Power Indicator The LED lights up depending on - Brother International MFC-J5930DW | Online Users Guide HTML - Page 18
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview MFC-J5330DW There are three Home screens that you can access by pressing d or c. From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens. Home Screen 1 1 2 3 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 19
a fax, copying, scanning, Web Connect and Apps services. • There are three Shortcuts screens. You can program more detailed information, see the Quick Setup Guide. Wireless network is connected. A three-level its life or having a problem, an error icon is displayed on the ink color. 7. Modes: • [Fax - Brother International MFC-J5930DW | Online Users Guide HTML - Page 20
Copy mode. • [Scan] Press to access Scan mode. • [Web] Press to connect the Brother machine to an Internet service. • [Apps] Press to connect the Brother machine to the Brother Apps service. • [USB] Press to access the [USB] menu. • [LGR Copy Shortcuts] Press to copy to Ledger or A3 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 21
10. Warning icon 10 The warning icon appears when there is an error or maintenance message; press details, and then press to return to Ready mode. to view the • This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. MFC-J5830DW/MFC-J5930DW There are three Home screens that you can access by - Brother International MFC-J5930DW | Online Users Guide HTML - Page 22
Mode) is not displayed. 3. [Shortcuts] Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and Apps services. • Three Shortcuts tabs are available with six Shortcuts on each tab. • Press , displayed at the bottom of the screen to access the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 23
, see the Quick Setup Guide. Wireless network is connected an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink color. 7. Modes: machine to an Internet service. • [Apps] Press to connect the Brother machine to the Brother Apps service. • [USB] - Brother International MFC-J5930DW | Online Users Guide HTML - Page 24
8. [Stored Faxes:] 8 [Stored Faxes] displays how many received faxes are in the machine's memory. Press to print the faxes. 9. [New Faxes:] 9 When [Fax Preview] is set to [On], [New Faxes] displays how many new faxes you have received and stored in the memory. Press to view the faxes on the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 25
• Use the Ledger Copy Shortcuts • Error and Maintenance Messages 18 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 26
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview > New Information from Brother New Information from Brother >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW New information from Brother appears in the information bar when the notification settings such as [Message from - Brother International MFC-J5930DW | Online Users Guide HTML - Page 27
Related Information • Touchscreen LCD Overview 20 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 28
Home > Introduction to Your Brother Machine > Settings Screen Overview Settings Screen Overview MFC-J5330DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 45 1 6 2 7 3 8 1. [Maintenance] Press - Brother International MFC-J5930DW | Online Users Guide HTML - Page 29
MFC-J5830DW/MFC-J5930DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1 2 34 5 8 7 6 1. Receive Mode Displays the current Receive Mode. 2. [Maintenance] Press to access the following menus: • [ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 30
Related Information • Introduction to Your Brother Machine • Touchscreen LCD Overview • Check the Ink Volume • Distinctive Ring 23 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 31
Home > Introduction to Your Brother Machine > Navigate the Touchscreen Navigate the Touchscreen >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW • Press your finger on the touchscreen to display and access all the settings and features and their available options. Press d c or a b to scroll - Brother International MFC-J5930DW | Online Users Guide HTML - Page 32
Related Information • Introduction to Your Brother Machine 25 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 33
Home > Introduction to Your Brother Machine > Set the Ready Screen Set the Ready Screen Related Models: MFC-J5830DW/MFC-J5930DW You can change the Ready screen to either the [Screen 1] , [Screen 2], [Screen 3], [Shortcuts 1], [Shortcuts 2] or [Shortcuts 3] screen. When the machine is idle or you - Brother International MFC-J5930DW | Online Users Guide HTML - Page 34
Home > Introduction to Your Brother Machine > Set the Ready Screen > Set the Default Screen of the Copy and Scan Mode Set the Default Screen of the Copy and Scan Mode >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW You can change the default screen of the Scan mode. 1. Press [Settings] > - Brother International MFC-J5930DW | Online Users Guide HTML - Page 35
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: • Windows Vista and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 36
-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to uninstall the software and drivers. Related Information • Access Brother Utilities (Windows) 29 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 37
Home > Paper Handling Paper Handling • Load Paper • Load Documents 30 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 38
> Load Paper Load Paper • Load Paper in Paper Tray #1 / Paper Tray #2 • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media • Error and Maintenance Messages • Paper Handling and Printing - Brother International MFC-J5930DW | Online Users Guide HTML - Page 39
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 Load Paper in Paper Tray #1 / Paper Tray #2 • Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 • Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2 • Load Photo Paper in Paper - Brother International MFC-J5930DW | Online Users Guide HTML - Page 40
use only plain paper in Tray #2. (MFC-J5930DW) These instructions describe how to load paper in Tray #1. The steps for Tray #2 are very similar. (MFC-J5930DW) 1. If the paper support flap (1) is open, close it, and then close the paper support (2). 1 2 2. Pull the paper tray completely out of the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 41
1 3 3 2 If you load Executive size paper, lift up the stopper (4). 4 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 34 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 42
it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the paper length guide (1) touches the edges of the paper. 1 8. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of - Brother International MFC-J5930DW | Online Users Guide HTML - Page 43
. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 12. Pull out the paper support until it locks into place. 13. Change the paper size setting in the machine's menu, if needed. Related Information • Load Paper in - Brother International MFC-J5930DW | Online Users Guide HTML - Page 44
• Choose the Right Print Media • Change the Paper Size and Paper Type 37 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 45
use only plain paper in Tray #2. (MFC-J5930DW) These instructions describe how to load paper in Tray #1. The steps for Tray #2 are very similar. (MFC-J5930DW) 1. If the paper support flap (1) is open, close it, and then close the paper support (2). 1 2 2. Pull the paper tray completely out of the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 46
fit the paper size. Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using. 1 3 3 2 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make - Brother International MFC-J5930DW | Online Users Guide HTML - Page 47
it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from sure the paper length guide (1) touches the edges of the paper. 1 9. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of - Brother International MFC-J5930DW | Online Users Guide HTML - Page 48
NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 13. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 14. Change the paper size setting in the machine's menu, if needed. 41 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 49
CAUTION Position the machine so the tray will not protrude past the edge of the table or desk where someone may bump into it. The machine could fall and cause injury. Before you collapse the paper tray, take the paper out of the tray. Rest the tray on a flat surface. Push the green slider to the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 50
Paper Size and Paper Type settings if needed, following the LCD instructions. • Load only one size and type of paper in the J5830DW/MFC-J5930DW) 1. If the paper support flap (1) is open, close it, and then close the paper support (2). 1 2 2. Pull the paper tray guides (4) to fit the paper size. 43 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 51
sheets of photo paper may cause paper jams. 6. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper and the paper is flat in the tray. may cause paper jams or paper feed problems. 9. Pull out the paper support until it locks into place. 44 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 52
10. Change the paper size setting in the machine's menu, if needed. Related Information • Load Paper in Paper Tray #1 / Paper Tray #2 • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type 45 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 53
Size and Paper Type settings if needed, following the LCD instructions. • Load only one size and type of paper in Envelopes. 1. If the paper support flap (1) is open, close it, and then close the paper support (2). 1 2 2. Pull paper width guides (1) and paper length guide (2) to fit the size of the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 54
2 1 IMPORTANT If envelopes are "double-feeding," load one envelope in the paper tray at a time. If you are using envelopes that are longer than the tray length, such as Com-10 envelopes, extend the tray as follows, and then load the envelopes. Rest the tray on a flat surface. Push the green slider - Brother International MFC-J5930DW | Online Users Guide HTML - Page 55
into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 7. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 8. Change the paper size setting in the machine's menu, if needed. Related Information • Load - Brother International MFC-J5930DW | Online Users Guide HTML - Page 56
asking if you want to change the paper type and paper size. Change the Paper Size and Paper Type settings if needed, following the LCD instructions. • Load only one size and type of paper in the paper tray at a time. • When you load a different paper size in the tray, you must - Brother International MFC-J5930DW | Online Users Guide HTML - Page 57
2. Gently press and slide the MP tray paper guides to match the width of the paper you are using. 3. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure - Brother International MFC-J5930DW | Online Users Guide HTML - Page 58
When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. See Related Information: About Envelopes. If you are having difficulty loading paper in the MP tray, push the release lever (1) toward the back of the machine, and then - Brother International MFC-J5930DW | Online Users Guide HTML - Page 59
. • Place the paper in the center of the MP tray between the paper guides. If the paper is not centered, pull it out and insert it again at or A4 size, or envelopes Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 7. Change the paper size - Brother International MFC-J5930DW | Online Users Guide HTML - Page 60
Related Information • Load Paper • About Envelopes • Choose the Right Print Media • Error and Maintenance Messages 53 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 61
special print media in this slot, one sheet at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot. 1. Open the manual feed slot cover. 2. Slide the manual feed slot paper guides to fit the width of the paper you are using. 3. Load only one sheet of - Brother International MFC-J5930DW | Online Users Guide HTML - Page 62
left as shown in the illustration. See Related Information: About Envelopes. • When loading an envelope, or a sheet of thick paper, push the envelope into the manual feed slot until you feel the paper feed rollers grab it. 55 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 63
paper until the touchscreen displays a message instructing you to feed the next sheet. • DO NOT load paper in the manual feed slot when you are printing from size, or envelopes Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 • If the document - Brother International MFC-J5930DW | Online Users Guide HTML - Page 64
Related Information • Load Paper • About Envelopes • Choose the Right Print Media • Error and Maintenance Messages 57 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 65
feature is not available for envelopes, 2-sided printing and some paper sizes, such as Legal and Executive. Related Information • Load Paper • Paper Handling and Printing Problems 58 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 66
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Set a Default Tray Based on Your Task • Change Paper Tray Priority • Change the Paper Low Notice Setting • Shrink Page Size of an Oversized Incoming Fax - Brother International MFC-J5930DW | Online Users Guide HTML - Page 67
#2 • Load Photo Paper in Paper Tray #1 • Load Envelopes in Paper Tray #1 • Acceptable Paper and Other Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems 60 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 68
Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting If the Check Paper setting is set to [On] and you pull the paper tray out of the machine or load paper in the MP Tray, the LCD displays a message asking if you want to change - Brother International MFC-J5930DW | Online Users Guide HTML - Page 69
Home > Paper Handling > Load Paper > Paper Settings > Set a Default Tray Based on Your Task Set a Default Tray Based on Your Task Related Models: MFC-J5830DW/MFC-J5930DW Change the default tray the machine uses for each mode. [Auto Tray Select] sets your machine to feed paper from the most - Brother International MFC-J5930DW | Online Users Guide HTML - Page 70
Home > Paper Handling > Load Paper > Paper Settings > Change Paper Tray Priority Change Paper Tray Priority Related Models: MFC-J5830DW/MFC-J5930DW Change the default tray priority the machine uses for each mode. When [Auto Tray Select] is selected in the tray select settings, the machine will - Brother International MFC-J5930DW | Online Users Guide HTML - Page 71
Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Low Notice Setting Change the Paper Low Notice Setting Related Models: MFC-J5930DW If the Paper Low Notice setting is set to [On], the machine displays a message telling you that the paper tray is nearly empty. The default - Brother International MFC-J5930DW | Online Users Guide HTML - Page 72
Print Media • Handle and Use Print Media • About Envelopes • Choose the Right Print Media • Change the Paper Size and Paper Type • Paper Handling and Printing Problems 65 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 73
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper Paper Type Premium Plus Glossy Photo Ledger Letter 4" x 6" Plain Inkjet - Brother International MFC-J5930DW | Online Users Guide HTML - Page 74
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. • Avoid touching the shiny (coated) - Brother International MFC-J5930DW | Online Users Guide HTML - Page 75
Have clasps or staples • Are pre-printed on the inside • Are self-adhesive • Have double flaps Self-adhesive Double flaps You may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using. • Before loading envelopes in the tray, press the flaps, edges - Brother International MFC-J5930DW | Online Users Guide HTML - Page 76
• Load Envelopes in Paper Tray #1 • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot 69 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 77
Tray #2 • Load Photo Paper in Paper Tray #1 • Load Envelopes in Paper Tray #1 • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot 70 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 78
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Size for Each Operation Paper Type and Size for Each Operation Paper Type Paper Size Usage Fax Copy Direct Print JPEG Print PDF Print 1 Printer Cut-Sheet Ledger Letter - Brother International MFC-J5930DW | Online Users Guide HTML - Page 79
7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm) Plain Paper, Recycled Paper Inkjet Paper Glossy Paper, Photo Index Card Envelopes Manual Feed Slot (MFC-J5330DW) Plain Paper, Inkjet Paper, Letter, Executive, A4 Glossy Paper, Recycled Paper, Photo and Envelopes Ledger - Brother International MFC-J5930DW | Online Users Guide HTML - Page 80
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Use the User Defined Paper Size Option in the Printer Driver Use the User Defined Paper Size Option in the Printer Driver User Defined Size Paper Orientation • Width: 3.5 in. - 11.69 in. ( - Brother International MFC-J5930DW | Online Users Guide HTML - Page 81
) 3 Up to 58 lb (Up to 220 g/m²) for MP Tray (MFC-J5830DW/MFC-J5930DW) Related Information • Choose the Right Print Media • Paper Handling and Printing Problems 74 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 82
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area 75 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 83
copied up to Letter size, and can be faxed or scanned up to Legal size using the ADF. 1. Fan the pages well. 2. Adjust the paper guides (1) to fit the document size. 1 3. Place your document face up in the ADF, as shown in the illustration, until you feel the document touch the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 84
If you loaded a small size document and cannot remove it, lift the ADF document support (1), and then remove the document. 1 IMPORTANT DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam. Related Information • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 85
on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Width: Weight: Up to 11.7 in. (297 mm) Up to 8.5 in. (215.9 mm) Up Related Information • Load Documents • Copy a Document • Telephone and Fax problems • Other Problems 78 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 86
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Fax Document Size Letter Legal A4 Top (1) Bottom (3) 0.12 in. (3 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 87
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Data Directly from a USB Flash Drive 80 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 88
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) • Print as a Poster (Windows) • Print on Both Sides of - Brother International MFC-J5930DW | Online Users Guide HTML - Page 89
Home > Print > Print from Your Computer (Windows) > Print a Photo (Windows) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer - Brother International MFC-J5930DW | Online Users Guide HTML - Page 90
Home > Print > Print from Your Computer (Windows) > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The - Brother International MFC-J5930DW | Online Users Guide HTML - Page 91
Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print. 1. Double-click the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 92
Home > Print > Print from Your Computer (Windows) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 93
Home > Print > Print from Your Computer (Windows) > Print as a Poster (Windows) Print as a Poster (Windows) Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 94
Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) • Make sure the jam clear cover is closed. • If paper is curled, straighten - Brother International MFC-J5930DW | Online Users Guide HTML - Page 95
Option for Portrait Short Edge (Top) Description Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters. 9. Click OK - Brother International MFC-J5930DW | Online Users Guide HTML - Page 96
Related Information • Print from Your Computer (Windows) • Print Settings (Windows) • Print as a Booklet Automatically (Windows) 89 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 97
Home > Print > Print from Your Computer (Windows) > Print as a Booklet Automatically (Windows) Print as a Booklet Automatically (Windows) Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will - Brother International MFC-J5930DW | Online Users Guide HTML - Page 98
Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side). Fold your printout in the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 99
Home > Print > Print from Your Computer (Windows) > Print a Color Document in Grayscale (Windows) Print a Color Document in Grayscale (Windows) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in - Brother International MFC-J5930DW | Online Users Guide HTML - Page 100
Smudged Printouts and Paper Jams (Windows) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of - Brother International MFC-J5930DW | Online Users Guide HTML - Page 101
Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) Use a Preset Print Profile (Windows) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 102
Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) • Print Settings (Windows) 95 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 103
Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) > Create or Delete Your Print Profile (Windows) Create or Delete Your Print Profile (Windows) Add up to 20 new print profiles with customized settings. 1. Select the print command in your application. 2. Select - Brother International MFC-J5930DW | Online Users Guide HTML - Page 104
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) Change the Default Print Settings (Windows) When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows - Brother International MFC-J5930DW | Online Users Guide HTML - Page 105
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) Basic Tab 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. Slow - Brother International MFC-J5930DW | Online Users Guide HTML - Page 106
Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 107
type of documents printed. Ink Save Mode may make your printouts look different than they appear on your screen. The Ink Save Mode feature is supported by technology from Reallusion, Inc. 4. Scaling Select these options to enlarge or reduce the size of the pages in your document. 100 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 108
-down list. Free Select this option to enlarge or reduce the document pages manually. When you select this option, type a value into the field. 5. may need more drying time. Change this option if you have problems with smudged printouts or paper jams. Retrieve Printer's Color Data Select - Brother International MFC-J5930DW | Online Users Guide HTML - Page 109
• Use a Preset Print Profile (Windows) • Change the Default Print Settings (Windows) • Change the Print Setting Options When Having Printing Problems 102 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 110
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) • Print a Color - Brother International MFC-J5930DW | Online Users Guide HTML - Page 111
the type of paper you load. 8. Change other printer settings, if needed. 9. Click Print. Related Information • Print from Your Computer (Mac) • Paper Handling and Printing Problems • Print Options (Mac) 104 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 112
Home > Print > Print from Your Computer (Mac) > Print a Document (Mac) Print a Document (Mac) 1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is - Brother International MFC-J5930DW | Online Users Guide HTML - Page 113
Home > Print > Print from Your Computer (Mac) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select - Brother International MFC-J5930DW | Online Users Guide HTML - Page 114
Home > Print > Print from Your Computer (Mac) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX - Brother International MFC-J5930DW | Online Users Guide HTML - Page 115
Home > Print > Print from Your Computer (Mac) > Print a Color Document in Grayscale (Mac) Print a Color Document in Grayscale (Mac) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of - Brother International MFC-J5930DW | Online Users Guide HTML - Page 116
Smudged Printouts and Paper Jams (Mac) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC - Brother International MFC-J5930DW | Online Users Guide HTML - Page 117
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) - Brother International MFC-J5930DW | Online Users Guide HTML - Page 118
Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4. Two- - Brother International MFC-J5930DW | Online Users Guide HTML - Page 119
Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each - Brother International MFC-J5930DW | Online Users Guide HTML - Page 120
text becomes blurred or images become faded. Reduce Smudge Some types of print media may need more drying time. Change this option if you have problems with smudged printouts or paper jams. 113 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 121
may vary due to environmental conditions. This may be seen when you print vertical lines and they do not align. If you encounter this problem, turn off the BiDirectional Printing feature. Color Settings 1. Color Mode Select the color mode to suit your preference. 2. Advanced Color Settings Click the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 122
• Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) • Change the Print Setting Options When Having Printing Problems 115 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 123
Home > Print > Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive • Compatible USB Flash Drives • Print Photos Directly from a USB Flash Drive • Print a PDF File Directly from a USB Flash Drive 116 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 124
USB slot Compatible USB Flash Drives USB Class USB Mass Storage Sub Class Transfer protocol Format 1 Sector size Encryption 1 NTFS format is not supported. Related Information • Print Data Directly from a USB Flash Drive • Save Scanned Data to a USB Flash Drive USB Mass Storage Class SCSI or SFF - Brother International MFC-J5930DW | Online Users Guide HTML - Page 125
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive Print Photos Directly from a USB Flash Drive Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive, scan documents and save them - Brother International MFC-J5930DW | Online Users Guide HTML - Page 126
will print all the valid images, even if one or more images have been corrupted. Corrupted images will not be printed. • Your machine supports USB flash drives that have been formatted by Windows. Related Information • Print Photos Directly from a USB Flash Drive 1 The folder inside USB flash - Brother International MFC-J5930DW | Online Users Guide HTML - Page 127
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive • Print a Photo Index - Brother International MFC-J5930DW | Online Users Guide HTML - Page 128
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Preview and Print Photos from a USB Flash Drive Preview and Print Photos from a USB Flash Drive Preview your photos on the LCD - Brother International MFC-J5930DW | Online Users Guide HTML - Page 129
3. Swipe left or right or press d or c to display the photo you want to print, and then press it. To print all photos, press [Print All], and then press [Yes] to confirm. 4. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 130
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 131
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos by Image Number Print Photos by Image Number Before you can print an individual image, you must print the photo Index - Brother International MFC-J5930DW | Online Users Guide HTML - Page 132
Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive • Print Settings for Photos 125 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 133
] > [Cropping]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Other Problems 126 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 134
] > [Borderless]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Other Problems 127 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 135
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print the Date from Your Photo's Data Print the Date from Your Photo's Data Print the date if it is already in your photo's - Brother International MFC-J5930DW | Online Users Guide HTML - Page 136
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Settings for Photos Print Settings for Photos MFC-J5330DW Press the [Print Settings] option to display the settings shown in - Brother International MFC-J5930DW | Online Users Guide HTML - Page 137
Option Set New Default Factory Reset Description Save the print settings you use most often by setting them as the defaults. Restore any changed print settings back to the factory settings. Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos - Brother International MFC-J5930DW | Online Users Guide HTML - Page 138
Home > Print > Print Data Directly from a USB Flash Drive > Print a PDF File Directly from a USB Flash Drive Print a PDF File Directly from a USB Flash Drive Related Models: MFC-J5930DW You can print a PDF file directly from a USB flash drive. PDF files that are 2 GB or more cannot be printed. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 139
Option PDF Option Description Select this option to print a PDF file with the markups or stamps. 7. Press [Black Start] or [Color Start]. IMPORTANT DO NOT remove the USB flash drive from the USB direct interface until the machine has finished printing. Related Information • Print Data Directly - Brother International MFC-J5930DW | Online Users Guide HTML - Page 140
Home > Scan Scan • Scan Using the Scan Button on Your Brother Machine • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) • Configure Scan Settings Using Web Based Management 133 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 141
Text File Using OCR • Scan to Email Attachment • Send Scanned Data to an Email Server • Scan to FTP • Scan to Network (Windows) • Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) • Change Scan Button Settings from ControlCenter4 (Windows - Brother International MFC-J5930DW | Online Users Guide HTML - Page 142
• Press [Start] to start scanning without changing additional settings. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 5. Press the [Scan Settings] option, and then press [Set at Device]. To use the [Scan Settings] option - Brother International MFC-J5930DW | Online Users Guide HTML - Page 143
. • Press [Start] to start scanning without changing additional settings. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 8. To scan both sides of the document (for MFC-J5930DW only), press [2-sided Scan], and then select - Brother International MFC-J5930DW | Online Users Guide HTML - Page 144
will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 11. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 145
• Press [Start] to start scanning without changing additional settings. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 5. Select the scan settings you want to change, and then press [OK]. Option Scan Type Resolution File - Brother International MFC-J5930DW | Online Users Guide HTML - Page 146
. • Press [Start] to start scanning without changing additional settings. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 8. To scan both sides of the document (for MFC-J5930DW only), press [2-sided Scan], and then select - Brother International MFC-J5930DW | Online Users Guide HTML - Page 147
will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 10. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 148
• Press [Start] to start scanning without changing additional settings. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 5. Select the scan settings you want to change, and then press [OK]. Option Scan Type Resolution File - Brother International MFC-J5930DW | Online Users Guide HTML - Page 149
save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. 7. If you are using the scanner glass, set the next page and then press [Continue]. If there are no more pages to scan - Brother International MFC-J5930DW | Online Users Guide HTML - Page 150
save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. 143 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 151
8. If you are using the scanner glass, set the next page and then press [Continue]. If there are no more pages to scan, press [Finish]. After you finish scanning, make sure you choose [Finish] before removing the USB flash drive from the machine. IMPORTANT The LCD displays a message while reading - Brother International MFC-J5930DW | Online Users Guide HTML - Page 152
USB slot Compatible USB Flash Drives USB Class USB Mass Storage Sub Class Transfer protocol Format 1 Sector size Encryption 1 NTFS format is not supported. Related Information • Print Data Directly from a USB Flash Drive • Save Scanned Data to a USB Flash Drive USB Mass Storage Class SCSI or SFF - Brother International MFC-J5930DW | Online Users Guide HTML - Page 153
, you must put the documents on the scanner glass. • The Auto Crop feature is supported by technology from Reallusion, Inc. 2. Insert a USB flash drive into your machine. The 5. Press [OK]. 6. Press [Start]. The machine starts scanning. Follow the LCD instructions to complete the scanning job. 146 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 154
put the documents on the scanner glass. • The Auto Crop feature is supported by technology from Reallusion, Inc. 2. Insert a USB Flash memory drive OK]. 6. Press [Start]. The machine starts scanning. Follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan - Brother International MFC-J5930DW | Online Users Guide HTML - Page 155
• Press [Start] to start scanning without changing additional settings. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 5. Press the [Scan Settings] option, and then press [Set at Device]. To use the [Scan Settings] option - Brother International MFC-J5930DW | Online Users Guide HTML - Page 156
. • Press [Start] to start scanning without changing additional settings. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 8. To scan both sides of the document (for MFC-J5930DW only), press [2-sided Scan], and then select - Brother International MFC-J5930DW | Online Users Guide HTML - Page 157
will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 11. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 158
to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software. • The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an - Brother International MFC-J5930DW | Online Users Guide HTML - Page 159
the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email - Brother International MFC-J5930DW | Online Users Guide HTML - Page 160
save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 11. Press [Start]. The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank - Brother International MFC-J5930DW | Online Users Guide HTML - Page 161
feature, go to the Brother Solutions Center at support.brother.com, click Downloads on your model page email address: • To enter the email address manually, press [Manual], and then enter the email address using the character scanner glass, follow the LCD instructions to complete the scanning job. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 162
following to enter the destination email address: • To enter the email address manually, press [Manual], and then enter the email address using the character buttons on the . If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 8. Select the scan settings - Brother International MFC-J5930DW | Online Users Guide HTML - Page 163
will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 9. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 164
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to FTP destinations. • Set up a Scan to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 165
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location. We recommend Microsoft Internet Explorer 8/11 and Microsoft Edge - Brother International MFC-J5930DW | Online Users Guide HTML - Page 166
9. Change the Port Number setting used to access the FTP server. The default for this setting is port 21. In most cases this setting does not need to be changed. 10. In the Username field, type a user name (up to 32 characters) that has permission to write data to the FTP server. 11. In the Password - Brother International MFC-J5930DW | Online Users Guide HTML - Page 167
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Scan] > [to FTP]. 3. Press a or b to select one of the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 168
save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start] to start scanning. The LCD shows the message [Connecting]. When the connection to the FTP server is successful, the machine starts - Brother International MFC-J5930DW | Online Users Guide HTML - Page 169
save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 8. Press [Start] to start scanning. The LCD shows the message [Connecting]. When the connection to the FTP server is successful, the machine starts - Brother International MFC-J5930DW | Online Users Guide HTML - Page 170
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) Scan to Network (Windows) Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favorite Scan to Network destinations. • Set - Brother International MFC-J5930DW | Online Users Guide HTML - Page 171
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Set up a Scan to Network Profile Set up a Scan to Network Profile Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server. • We recommend Microsoft Internet - Brother International MFC-J5930DW | Online Users Guide HTML - Page 172
user name you entered in the Username field. Type the password again in the Retype password field. 22. To set the Kerberos Server Address manually, in the Kerberos Server Address field, type the Kerberos Server Address (for example: kerberos.example.com; up to 64 characters). 23. Click Submit. Using - Brother International MFC-J5930DW | Online Users Guide HTML - Page 173
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Set up a Scan to Network Profile > Set the Date and Time Using Web Based Management Set the Date and Time Using Web Based Management Make sure the date and time and the time zone settings are set correctly - Brother International MFC-J5930DW | Online Users Guide HTML - Page 174
Related Information • Set up a Scan to Network Profile 167 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 175
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Scan] > [to Network]. 3. Press a or b to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 176
save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start] to start scanning. The LCD shows the message [Connecting]. When the connection to the CIFS server is successful, the machine starts - Brother International MFC-J5930DW | Online Users Guide HTML - Page 177
save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 8. Press [Start] to start scanning. The LCD shows the message [Connecting]. When the connection to the CIFS server is successful, the machine starts - Brother International MFC-J5930DW | Online Users Guide HTML - Page 178
Vista (SP2 or greater), Windows 7, Windows 8 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services. • Use Web Services to Install Drivers Used for Scanning (Windows Vista, Windows 7, Windows 8 and Windows 10) • Scan Using Web - Brother International MFC-J5930DW | Online Users Guide HTML - Page 179
to the lower right corner of your desktop. When the menu bar appears, click Settings > Change PC settings > Devices > Add a device. The machine's Web Services Name appears. • Windows 8.1 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Change PC - Brother International MFC-J5930DW | Online Users Guide HTML - Page 180
Related Information • Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) 173 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 181
(Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu on your Brother machine's LCD. • Certain characters in the messages displayed on the LCD may be replaced with spaces if - Brother International MFC-J5930DW | Online Users Guide HTML - Page 182
box appears. 3. Select the scan profile you want to use. 4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button. 5. Click Edit.... The Edit Default Profile dialog box appears. 6. Select the Source - Brother International MFC-J5930DW | Online Users Guide HTML - Page 183
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ControlCenter4 (Windows) Change Scan Button Settings from ControlCenter4 (Windows) 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Device Settings tab. 3. Click - Brother International MFC-J5930DW | Online Users Guide HTML - Page 184
Each tab corresponds to a scan feature, as described below. These settings can be changed. Click the tabs, and then change the settings. Tab Name Image OCR E-mail File Corresponding Feature Scan to Image Scan to OCR Scan to Email Scan to File Settings File Type Target Application OCR Language ( - Brother International MFC-J5930DW | Online Users Guide HTML - Page 185
File Size Priority Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left. Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce - Brother International MFC-J5930DW | Online Users Guide HTML - Page 186
• Display Scanning Results Show the numbers of total pages saved and blank pages skipped on your computer screen. (Available only for certain models) • ADF Auto Deskew When scanning the document from the ADF, the machine corrects skewing of the document automatically. (Available only for certain - Brother International MFC-J5930DW | Online Users Guide HTML - Page 187
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ControlCenter2 (Mac) Change Scan Button Settings from ControlCenter2 (Mac) 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The - Brother International MFC-J5930DW | Online Users Guide HTML - Page 188
OCR Language (only available for certain models) Destination File Path File Name Insert Date in File Name Destination Folder Resolution Scan Type Document Size ID Card Scan Advanced Settings Restore Defaults - Yes - - Yes Yes Yes - Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes - Brother International MFC-J5930DW | Online Users Guide HTML - Page 189
Scan Type Select from a range of scan color depths. • Black & White Use for text or line art images. • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific - Brother International MFC-J5930DW | Online Users Guide HTML - Page 190
Related Information • Scan Using the Scan Button on Your Brother Machine 183 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 191
Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application. • Scan Using - Brother International MFC-J5930DW | Online Users Guide HTML - Page 192
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF - Brother International MFC-J5930DW | Online Users Guide HTML - Page 193
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4. 1. Load your document. 2. Click the (ControlCenter4) - Brother International MFC-J5930DW | Online Users Guide HTML - Page 194
Related Information • Scan Using ControlCenter4 Home Mode (Windows) • Select Document Type Using ControlCenter4 Home Mode (Windows) • Change Scan Size Using ControlCenter4 Home Mode (Windows) • Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) • Print Scanned Data Using ControlCenter4 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 195
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) Select Document Type Using ControlCenter4 Home Mode (Windows) • Select the Document Type - Brother International MFC-J5930DW | Online Users Guide HTML - Page 196
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) > Custom Scan Settings (Windows) Custom Scan Settings (Windows) Select Custom in the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 197
Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can - Brother International MFC-J5930DW | Online Users Guide HTML - Page 198
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Change Scan Size Using ControlCenter4 Home Mode (Windows) Change Scan Size Using ControlCenter4 Home Mode (Windows) For faster scan speeds, select the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 199
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) The crop tool on the Image - Brother International MFC-J5930DW | Online Users Guide HTML - Page 200
a. Expands the scanned image so that the entire image fits in the window. b. Zooms in on the image. c. Zooms out of the image. d. Rotates the image counter-clockwise 90 degrees. e. Rotates the image clockwise 90 degrees. f. Click and drag the frame to adjust the area to be cropped. 3. Click OK. The - Brother International MFC-J5930DW | Online Users Guide HTML - Page 201
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Print Scanned Data Using ControlCenter4 Home Mode (Windows) Print Scanned Data Using ControlCenter4 Home Mode (Windows) Scan a document on your Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 202
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Open with an Application Using ControlCenter4 Home Mode (Windows) Open with an Application Using ControlCenter4 Home Mode (Windows) The Open with an - Brother International MFC-J5930DW | Online Users Guide HTML - Page 203
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode - Brother International MFC-J5930DW | Online Users Guide HTML - Page 204
To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 10. To change the file name, click the Change button, if needed. 11. Click the folder icon to browse and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 205
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode (Windows) Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode (Windows) Related Models: MFC-J5930DW - Brother International MFC-J5930DW | Online Users Guide HTML - Page 206
2-sided Scan setting Short-edge binding Original layout Scan Result 7. Configure other Custom Scan Settings, if needed. 8. Click OK. 9. Click (Scan). The machine starts scanning, and the scanned image appears in the image viewer. 10. Click the left or right arrow buttons to preview each - Brother International MFC-J5930DW | Online Users Guide HTML - Page 207
(*.xps) (the XML Paper Specification is available for Windows Vista, Windows 7, Windows 8 and Windows 10, or when using applications that support XML Paper Specification files) • Microsoft Office Word (*.docx) (Available only for certain models) • Microsoft Office PowerPoint (*.pptx) (Available only - Brother International MFC-J5930DW | Online Users Guide HTML - Page 208
• RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.xls) Target Application Select the destination application from the drop-down list. OCR Language Set the optical character recognition (OCR) language to match the language of the scanned document's text (Available only - Brother International MFC-J5930DW | Online Users Guide HTML - Page 209
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 210
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Send scanned photos or graphics directly to your computer. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 211
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 212
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Scan documents and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 213
4. Click the File button. The scan settings dialog box appears. 5. Click the File Type drop-down list, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 214
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode (Windows) Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode (Windows) Related Models: MFC- - Brother International MFC-J5930DW | Online Users Guide HTML - Page 215
2-sided Scan setting Short-edge binding Original layout Scan Result 7. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. 8. Click Scan. The - Brother International MFC-J5930DW | Online Users Guide HTML - Page 216
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Select Advanced Mode as the mode setting for - Brother International MFC-J5930DW | Online Users Guide HTML - Page 217
4. Click the File button. The scan settings dialog box appears. 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then press OK. 7. Change the scan settings, such as file format, file name, scan location, resolution and color, if - Brother International MFC-J5930DW | Online Users Guide HTML - Page 218
) Send a scanned document as an email attachment. • Select Advanced Mode as the mode setting for ControlCenter4. • The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an email - Brother International MFC-J5930DW | Online Users Guide HTML - Page 219
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 220
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Your machine can convert characters - Brother International MFC-J5930DW | Online Users Guide HTML - Page 221
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 222
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Your machine can convert scanned data to a Microsoft Word, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 223
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Settings for ControlCenter4 Advanced Mode (Windows) Scan Settings for ControlCenter4 Advanced Mode (Windows) Settings File Type Target Application OCR Language (Available only for certain - Brother International MFC-J5930DW | Online Users Guide HTML - Page 224
(*.xps) (the XML Paper Specification is available for Windows Vista, Windows 7, Windows 8 and Windows 10, or when using applications that support XML Paper Specification files) For OCR: • Text (*.txt) • HTML 3.2 (*.htm) • HTML 4.0 (*.htm) • Searchable PDF Single-Page (*.pdf) • Searchable PDF Multi - Brother International MFC-J5930DW | Online Users Guide HTML - Page 225
• Auto Use for any type of document. This mode automatically picks an appropriate color depth for the document. • Black & White Use for text or line art images. • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without - Brother International MFC-J5930DW | Online Users Guide HTML - Page 226
• Display Scanning Results Show the numbers of total pages saved and blank pages skipped on your computer screen. (Available only for certain models) ADF Auto Deskew When scanning the document from the ADF, the machine corrects skewing of the document automatically. (Available only for certain - Brother International MFC-J5930DW | Online Users Guide HTML - Page 227
click the application's Help menu, and then click Getting Started Guide in the Help ribbon. The instructions for scanning in these steps are for PaperPort™ 14. For other Windows applications, the steps will be similar. PaperPort™ 14 supports both TWAIN and WIA drivers; the TWAIN driver (recommended - Brother International MFC-J5930DW | Online Users Guide HTML - Page 228
8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. To scan both sides of the document (MFC-J5930DW): Automatic 2-sided scan is available only when using the ADF. You cannot use PreScan to preview an image. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 229
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) • Note that the item names and assignable values will vary depending on the machine. • The Brightness option is - Brother International MFC-J5930DW | Online Users Guide HTML - Page 230
3. Scan Type Select from a range of scan color depths. • Black & White Use for text or line art images. • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific - Brother International MFC-J5930DW | Online Users Guide HTML - Page 231
• Paper Detection - Auto Deskew Set the machine to correct document skewing automatically as the pages are scanned from the ADF. - Rotate Image Rotate the scanned image. • Image Quality - Background Processing • Remove Bleed-through / Pattern Prevent bleed-through. • Remove Background Color Remove - Brother International MFC-J5930DW | Online Users Guide HTML - Page 232
set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software of Brother Utilities. If your machine supports 2-sided Scan and you want to scan both sides of your document, select Feeder (Scan both sides) as Source. 6. Click Scan. 225 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 233
The machine starts scanning the document. Related Information • Scan from Your Computer (Windows) • WIA Driver Settings (Windows) 226 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 234
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Paper source Select the Document Feeder or Flatbed option from the drop-down list. Picture Type (Image Type) Select Color picture, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 235
Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. Contrast - Brother International MFC-J5930DW | Online Users Guide HTML - Page 236
). 2. Select your machine from the drop-down list. 3. Select Do More in the left navigation bar. 4. Click BookScan&WhiteBoard Suite and follow the on-screen instructions to install. Related Information • Scan from Your Computer (Windows) 229 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 237
Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) There are several ways you can use your Mac to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favorite scanning application. • Scan Using ControlCenter2 (Mac) • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 238
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) Scan Using ControlCenter2 (Mac) Use Brother's ControlCenter software to scan photos and save them as JPEGs, PDFs, or other file formats. • Scan Using ControlCenter2 (Mac) • Save Scanned Data to a Folder as a PDF File Using - Brother International MFC-J5930DW | Online Users Guide HTML - Page 239
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan Using ControlCenter2 (Mac) Scan Using ControlCenter2 (Mac) Send scanned photos or graphics directly to your computer. 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then - Brother International MFC-J5930DW | Online Users Guide HTML - Page 240
5. Change the scan settings, such as file format, file name, destination file path, resolution and color, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine starts scanning. The scanned image opens in the application you have - Brother International MFC-J5930DW | Online Users Guide HTML - Page 241
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac) Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac) 1. Load your document. 2. In the Finder menu bar, click Go > Applications > - Brother International MFC-J5930DW | Online Users Guide HTML - Page 242
5. Click the File Type pop-up menu, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type pop-up menu, type your password in the Password and Re-type Password fields, and then click OK. 6. Change the scan settings, such as file - Brother International MFC-J5930DW | Online Users Guide HTML - Page 243
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan Both Sides of a Document Automatically Using ControlCenter2 (Mac) Scan Both Sides of a Document Automatically Using ControlCenter2 (Mac) Related Models: MFC-J5930DW 1. Load documents in the ADF. To scan both sides - Brother International MFC-J5930DW | Online Users Guide HTML - Page 244
7. Configure other settings, if needed. 8. Click the Start Scanning button. The machine starts scanning. You have now changed the default settings for your selected Scan to action. These settings will be used the next time this scan type (Image, OCR, E-mail, or File) is clicked for this action. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 245
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan Both Sides of an ID Card Using ControlCenter2 (Mac) Scan Both Sides of an ID Card Using ControlCenter2 (Mac) 1. Place an ID card on the scanner glass. 2. In the Finder menu bar, click Go > Applications > Brother, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 246
5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then click OK. 7. Configure other settings, if needed. 8. Click the Start Scanning button. The machine starts scanning one side of the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 247
ControlCenter2 (Mac) Scan to Email Attachment Using ControlCenter2 (Mac) Send a scanned document as an email attachment. The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an - Brother International MFC-J5930DW | Online Users Guide HTML - Page 248
5. Change the scan settings, such as file format, file name, destination file path, resolution and color, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine starts scanning. Your default email application opens and the scanned - Brother International MFC-J5930DW | Online Users Guide HTML - Page 249
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac) Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac) Your machine can convert characters in a scanned document to text using optical character - Brother International MFC-J5930DW | Online Users Guide HTML - Page 250
5. Change the scan settings, such as file format, file name, destination file path, resolution and color, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine scans the document, converts it to editable text, and then sends it to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 251
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan to an Office File Using ControlCenter2 (Mac) Scan to an Office File Using ControlCenter2 (Mac) Your machine can convert scanned data to a Microsoft Word file or a Microsoft PowerPoint file. In order to use this - Brother International MFC-J5930DW | Online Users Guide HTML - Page 252
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan Settings for ControlCenter2 (Mac) Scan Settings for ControlCenter2 (Mac) Settings Target Application/E-mail Application File Type File size OCR Language (only available for certain models) Destination File Path - Brother International MFC-J5930DW | Online Users Guide HTML - Page 253
Destination File Path Click the Change button to change the prefix of the file name and the path of the destination folder. File Name Type a prefix for your file name, if needed. To change the prefix for the Image, OCR, and E-mail features, click Change. Insert Date in File Name Automatically - Brother International MFC-J5930DW | Online Users Guide HTML - Page 254
Advanced Settings Configure advanced settings by clicking the Advanced Settings button in the scan settings dialog box. • Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level - Brother International MFC-J5930DW | Online Users Guide HTML - Page 255
TWAIN-Compliant Applications (Mac) You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. 1. Start your graphics application, and then select the scan operation. The scanner setup dialog box appears. 2. Change the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 256
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) 1 2 3 4 5 6 • Item names and assignable values will vary depending on the machine. • The Contrast setting is available only when selecting Gray (Error - Brother International MFC-J5930DW | Online Users Guide HTML - Page 257
4. Adjust Image Click the Adjust Image button to adjust other image qualities. Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is - Brother International MFC-J5930DW | Online Users Guide HTML - Page 258
Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management • Set the Scan Job Email Report Using Web Based Management 251 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 259
Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management When you scan a document, the machine will send a scan job email report automatically to the registered email address. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 260
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies ( N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card • Use the Ledger Copy Shortcuts • Copy in Ink Save Mode • Copy Options • Use Preset Copy Settings 253 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 261
Home > Copy > Copy a Document Copy a Document >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press [Copy]. The touchscreen displays: 4. Change the copy settings, if needed. When you load paper - Brother International MFC-J5930DW | Online Users Guide HTML - Page 262
After you have finished choosing new options, you can save them by pressing the [Save as Shortcut] button. 5. Press [Black Start] or [Color Start]. To stop copying, press . MFC-J5830DW/MFC-J5930DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press - Brother International MFC-J5930DW | Online Users Guide HTML - Page 263
Option Description • Tray Select • Quality After you have finished selecting new options, you can save them by pressing the [Save as Shortcut] button. 5. Press [Black Start] or [Color Start]. To stop copying, press . Related Information • Copy • Load Documents in the Automatic Document Feeder - Brother International MFC-J5930DW | Online Users Guide HTML - Page 264
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following - Brother International MFC-J5930DW | Online Users Guide HTML - Page 265
MFC-J5830DW/MFC-J5930DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 266
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 267
Home > Copy > Make Page Layout Copies ( N in 1 or Poster) Make Page Layout Copies ( N in 1 or Poster) The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy. The poster feature divides your document into sections, then enlarges the sections so you - Brother International MFC-J5930DW | Online Users Guide HTML - Page 268
Option 2in1(Portrait) Description 2in1(Landscape) 2in1(ID) (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have - Brother International MFC-J5930DW | Online Users Guide HTML - Page 269
MFC-J5830DW/MFC-J5930DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 270
Option Description Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7. When you have finished changing settings, press [Black Start] or [Color Start]. If you placed the document in the ADF or are making a poster, the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 271
2-sided copying. • (MFC-J5930DW) You can copy 2-sided documents automatically up to Letter size using the ADF. • (MFC-J5330DW/MFC-J5830DW) When you manually make 2 sided copies from a 2-sided document, use the scanner glass. • You can use only Letter, A4, A5, or Executive size plain paper. Portrait - Brother International MFC-J5930DW | Online Users Guide HTML - Page 272
[Short Edge Flip]. b. Press [1-sided⇒2-sided]. • To make 2-sided copies of a 2-sided document manually, press [2-sided⇒2-sided]. Use the scanner glass to make 2-sided copies of a 2-sided document manually. 7. Review your settings on the touchscreen, and then press [OK]. 8. Press [Black Start] or - Brother International MFC-J5930DW | Online Users Guide HTML - Page 273
To make 2-sided copies of a 2-sided document manually, press [2-sided⇒2-sided]. Use the scanner glass to make 2-sided copies of a 2-sided document manually. • (MFC-J5930DW) To make 1-sided copies . Related Information • Copy • Change the Print Setting Options When Having Printing Problems 266 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 274
or A4. • You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Place your identification card face down near the upper-left corner of the scanner glass - Brother International MFC-J5930DW | Online Users Guide HTML - Page 275
7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side. MFC-J5830DW/MFC-J5930DW 1. Place your identification card face down near the upper-left corner of the scanner glass. a a d c b a. 0.12 in. (3 mm) or greater (top, left - Brother International MFC-J5930DW | Online Users Guide HTML - Page 276
Home > Copy > Use the Ledger Copy Shortcuts Use the Ledger Copy Shortcuts You can copy your document in Ledger or A3 size paper with a format, such as Note style. Also you can make 2 in 1 and enlarged copies. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press d or - Brother International MFC-J5930DW | Online Users Guide HTML - Page 277
7. Press [Options]. 8. Press the setting you want to change. 9. Press your new option. 10. Repeat the last two steps to change other settings if needed. 11. When you have finished changing settings, press [OK]. 12. Press [Black Start] or [Color Start]. 13. If you are using the scanner glass when - Brother International MFC-J5930DW | Online Users Guide HTML - Page 278
• Enter the number of copies using the dial pad. 7. Do one of the following: • To change more settings, go to the next step. • When you have finished changing settings, press the [Black Start] or [Color Start] button to start copying. 8. Press [Options]. 9. Press the setting you want to change. 10. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 279
documents printed. • Ink Save Mode may make your printouts look different from your original document. • The Ink Save Mode feature is supported by technology from Reallusion, Inc. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number - Brother International MFC-J5930DW | Online Users Guide HTML - Page 280
• Important Note 273 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 281
Home > Copy > Copy Options Copy Options MFC-J5330DW To change copy settings, press the [Options] button. Option Quality Paper Type Paper Size Enlarge/Reduce Density Stack/Sort Description Select the Copy resolution for your type of document. Select a paper type. If copying on special paper, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 282
Option Advanced Settings Description Ink Save Mode Prints colors lighter and emphasizes the outlines of images. Thin Paper Copy Avoids bleeding through thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text in your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 283
save the current settings by pressing [Save as Shortcut]. • The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc. MFC-J5830DW/MFC-J5930DW To change copy settings, press the [Options] button. Option Quality Paper Type Paper Size - Brother International MFC-J5930DW | Online Users Guide HTML - Page 284
Option Description 2-sided -> 2-sided 1 1 2 2 2-sided→1-sided (MFC-J5930DW) Advanced Settings Ink Save Mode Prints the colors lighter and emphasize the outlines of the images. Thin Paper Copy Avoids bleeding through on the thin paper when copying. Book Copy Corrects dark borders and skew - Brother International MFC-J5930DW | Online Users Guide HTML - Page 285
. • You can save the current settings by pressing [Save as Shortcut]. • The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc. Related Information • Copy • Copy a Document • Important Note 278 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 286
Home > Copy > Use Preset Copy Settings Use Preset Copy Settings Related Models: MFC-J5830DW/MFC-J5930DW You can copy with a variety of settings by pressing the buttons that are already set up in the machine. Press c to access the preset copy settings. Option LTR ⇒ LGR Description Enlarge a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 287
Option 2in1 Description Copy two pages onto one page. Poster Divide your document into sections for assembling them into a poster. Ink Save Reduce the amount of ink consumed for copies. Book Correct dark borders and skew when copying a book from the scanner glass. Related Information • Copy - Brother International MFC-J5930DW | Online Users Guide HTML - Page 288
Home > Fax Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX 281 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 289
Home > Fax > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a 2-sided Fax from the ADF • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) • Send a Fax in Real Time • Send a Fax at a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 290
], press [Fax] > [Sending Faxes]. The touchscreen displays: 3. Enter the fax number in one of the following ways: • Dial Pad (Enter the fax number manually.) Press all digits of the number using the dial pad. • [Redial] (Redial the last number you dialed.) Press [Redial]. • [Outgoing Call] (Select - Brother International MFC-J5930DW | Online Users Guide HTML - Page 291
to [On], press [Fax] > [Sending Faxes]. The touchscreen displays: 3. Enter the fax number in one of the following ways: • Dial Pad (Enter the fax number manually.) Press all digits of the number using the dial pad. 284 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 292
• [Redial] (Redial the last number you dialed.) Press [Call History] > [Redial]. • [Outgoing Call] (Select a number from the Outgoing Call history.) Press [Call History] > [Outgoing Call]. Select the number you want, and then press [Apply]. • [Caller ID History] (Select a number from the Caller ID - Brother International MFC-J5930DW | Online Users Guide HTML - Page 293
Related Information • Send a Fax • Fax Options 286 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 294
Home > Fax > Send a Fax > Send a 2-sided Fax from the ADF Send a 2-sided Fax from the ADF Related Models: MFC-J5930DW You must select a 2-sided scanning format before sending a 2-sided fax. Select either Long Edge or Short Edge, depending on the layout of your document. 1. Load your document in the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 295
Home > Fax > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Load your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 296
Home > Fax > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Ask the other party to wait for fax tones ( - Brother International MFC-J5930DW | Online Users Guide HTML - Page 297
Address Book numbers for easier dialing. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW You can include Groups, Address Book numbers and up to 50 manually-dialed numbers in the same broadcast. If you did not use any of the Address Book numbers for Groups, you can broadcast faxes to as - Brother International MFC-J5930DW | Online Users Guide HTML - Page 298
. MFC-J5830DW/MFC-J5930DW or [Quit] to cancel or [Send Now] to send the You can include Groups, Address Book numbers and up to 50 manually-dialed numbers in the same broadcast. If you did not use any of the Address Book numbers for Groups, you can broadcast faxes to as - Brother International MFC-J5930DW | Online Users Guide HTML - Page 299
• Set up Groups for Broadcasting • Enter Text on Your Brother Machine 292 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 300
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 301
Home > Fax > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialing and sending. If you want to send an important document immediately without - Brother International MFC-J5930DW | Online Users Guide HTML - Page 302
Home > Fax > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for black and white faxes. >> MFC-J5330DW >> MFC - Brother International MFC-J5930DW | Online Users Guide HTML - Page 303
9. Enter the fax number. 10. Press [Fax Start]. • If you are using the scanner glass, go to the next step. 11. When the touchscreen displays [Next Page?], do one of the following: • Press [No] when finished scanning pages. • Press [Yes] to scan another page. Place the next page on the scanner glass, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 304
Home > Fax > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting If you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to [On], the machine redials once after five minutes. The default setting is [On]. >> MFC-J5330DW >> MFC - Brother International MFC-J5930DW | Online Users Guide HTML - Page 305
process. 3. When you press Press [Yes] while the machine is dialing or sending, the touchscreen displays [Cancel Job?]. Related Information • Send a Fax • Telephone and Fax problems 298 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 306
to cancel. b. Press [Cancel]. c. Press [Yes] to confirm or press [No] to exit without canceling. 3. When finished, press . Related Information • Send a Fax • Telephone and Fax problems 299 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 307
current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. MFC-J5830DW/MFC-J5930DW To change fax-sending settings, press the [Options] button. Option Fax Resolution 2-sided Fax Description Set the resolution for - Brother International MFC-J5930DW | Online Users Guide HTML - Page 308
save the current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Send a Fax • Send a Fax from Your Brother Machine 301 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 309
Home > Fax > Receive a Fax Receive a Fax • Receive Mode Settings • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation • Memory Receive Options • Remote Fax Retrieval 302 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 310
Home > Fax > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring) • Set Easy Receive 303 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 311
The F/T ring is a pseudo/double-ring made by your machine. Manual [Manual] mode turns off all automatic answering functions (unless you are using the Distinctive Ring feature ). To receive a fax in [Manual] mode, lift the handset of the external telephone or press the Hook - Brother International MFC-J5930DW | Online Users Guide HTML - Page 312
Mode as your Receive Mode. If you do not want to answer every call manually to determine whether it's a voice call or a fax, contact your telephone provider and ask about Distinctive Ring services. Will you be using a Telephone Answering Device on the same telephone line as your Brother machine - Brother International MFC-J5930DW | Online Users Guide HTML - Page 313
3. Press . Related Information • Receive Mode Settings • Distinctive Ring • Voice Mail • Remote Retrieval Commands • Register the Distinctive Ring Pattern • Turn off Distinctive Ring • Connect an External TAD • Telephone and Fax problems 306 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 314
only for some countries). 3. Press . Related Information • Receive Mode Settings • Receive Modes Overview • Operation from External and Extension Telephones • Set Easy Receive • Telephone and Fax problems 307 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 315
Home > Fax > Receive a Fax > Receive Mode Settings > Set the F/T Ring Time (Pseudo/Double-ring) Set the F/T Ring Time (Pseudo/Double-ring) When you set the Receive Mode to [Fax/Tel], if the call is a fax, your machine will receive it automatically. However, if it is a voice call, the machine will - Brother International MFC-J5930DW | Online Users Guide HTML - Page 316
Overview • Set the Number of Rings Before the Machine Answers (Ring Delay) • Operation from External and Extension Telephones • Use the Remote Codes • Telephone and Fax problems 309 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 317
Home > Fax > Receive a Fax > Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes 310 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 318
Home > Fax > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On • This feature is available only for black and white faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding, PC-Fax Receiving and Forward to Cloud - Brother International MFC-J5930DW | Online Users Guide HTML - Page 319
Home > Fax > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes When a fax is received, a message appears on the LCD. • This feature is available only for black and white faxes. • To see a fax you already previewed, press [Fax] and [Received Faxes]. >> MFC-J5330DW >> MFC-J5830DW/ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 320
Button Result Enlarge the fax. Reduce the fax. or Scroll vertically. or Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Start Print the fax. If the fax is a single page, it - Brother International MFC-J5930DW | Online Users Guide HTML - Page 321
2. The fax list includes old and new faxes. A blue mark appears next to new faxes. Press the fax you want. If you want to print or delete all the faxes in the list, press [Print/Delete]. Do one of the following: • Press [Print All(New Faxes)] to print all faxes you have not yet viewed. • Press [ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 322
Button Result Go back to the previous page. Go to the next page. Go back to the fax list. Start Print the fax. If the fax is a single page, it starts printing. The touchscreen asks you to delete the fax in the memory. To delete the fax, press Yes. To keep the fax in the memory, press No. If the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 323
-J5930DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Auto Reduction]. 2. Press [On] (or [Off]). 3. Press . Related Information • Receive a Fax • Paper Settings • Paper Handling and Printing Problems 316 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 324
Home > Fax > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine. This feature is available only for black and white faxes. >> - Brother International MFC-J5930DW | Online Users Guide HTML - Page 325
Home > Fax > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end - Brother International MFC-J5930DW | Online Users Guide HTML - Page 326
Forwarding • Paging (USA and Canada only) • Fax Storage • PC-Fax Receive • Forward to Cloud The machine forwards your received faxes to the online services. • Off This feature is available only for black and white faxes. • Forward Incoming Faxes to Another Machine • Set the Machine to Dial a Cell - Brother International MFC-J5930DW | Online Users Guide HTML - Page 327
Home > Fax > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for black and white faxes. >> MFC- - Brother International MFC-J5930DW | Online Users Guide HTML - Page 328
Related Information • Memory Receive Options 321 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 329
Home > Fax > Receive a Fax > Memory Receive Options > Set the Machine to Dial a Cell Phone or Pager Number When Receiving Faxes Set the Machine to Dial a Cell Phone or Pager Number When Receiving Faxes Use the Paging option if you want your machine to dial a pre-programmed cell phone or pager number - Brother International MFC-J5930DW | Online Users Guide HTML - Page 330
• If you do not need a PIN, press [Pause], and then enter your fax number followed by # # (for example: press [Pause] 18005556789 ##). Press [OK]. 5. Press . Related Information • Memory Receive Options • Remote Retrieval Commands 323 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 331
Home > Fax > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another - Brother International MFC-J5930DW | Online Users Guide HTML - Page 332
Home > Fax > Receive a Fax > Memory Receive Options > Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) Turn on the PC-Fax Receive feature, automatically store incoming faxes to your machine's - Brother International MFC-J5930DW | Online Users Guide HTML - Page 333
To change the destination computer, repeat these steps. Related Information • Memory Receive Options • Transfer Your Faxes or Fax Journal Report • Transfer Faxes to Your Computer • Receive Faxes Using PC-FAX Receive (Windows) 326 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 334
Home > Fax > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC- - Brother International MFC-J5930DW | Online Users Guide HTML - Page 335
?] if received faxes are in your machine's memory. 3. Press . Related Information • Memory Receive Options • Change Memory Receive Options • Error and Maintenance Messages • Telephone and Fax problems 328 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 336
Faxes] on the touchscreen. 2. Press [Yes]. Related Information • Memory Receive Options • Store Incoming Faxes in the Machine's Memory • Error and Maintenance Messages • Telephone and Fax problems 329 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 337
Home > Fax > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages. • Set a Remote Access Code • Use Your Remote Access Code • Remote - Brother International MFC-J5930DW | Online Users Guide HTML - Page 338
Home > Fax > Receive a Fax > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Set a Remote Access Code to access and control your Brother machine even when you are away from it. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 339
0 to deactivate your machine. 6. Hang up. • If your machine is set to [Manual] mode and you are using Remote Retrieval, wait for about 100 seconds after your fax number may not be available in some countries or supported by your local telephone company. Related Information • Remote Fax Retrieval • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 340
Home > Fax > Receive a Fax > Remote Fax Retrieval > Remote Retrieval Commands Remote Retrieval Commands Use the Remote Commands in this table to access fax commands and options when you are away from your Brother machine. When you call the machine and enter your remote access code (three digits - Brother International MFC-J5930DW | Online Users Guide HTML - Page 341
Home > Fax > Receive a Fax > Remote Fax Retrieval > Forward Faxes Remotely Forward Faxes Remotely Call your Brother machine from any touch-tone telephone or fax machine to forward incoming faxes to another machine. • You must turn on Fax Storage, Paging (USA and Canada only), or Fax Preview before - Brother International MFC-J5930DW | Online Users Guide HTML - Page 342
Home > Fax > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages. 3. When you hear two - Brother International MFC-J5930DW | Online Users Guide HTML - Page 343
Home > Fax > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Groups for Broadcasting • Dial Access Codes and Credit Card Numbers 336 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 344
Home > Fax > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations 337 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 345
telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. This signals. When you are finished with the call, the machine will return to the Pulse dialing service. MFC-J5830DW/MFC-J5930DW 1. Press [Fax]. If [Fax Preview] is set to [ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 346
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call. If you are at the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 347
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone 340 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 348
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. This feature is - Brother International MFC-J5930DW | Online Users Guide HTML - Page 349
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. This feature is available only in the USA and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 350
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require - Brother International MFC-J5930DW | Online Users Guide HTML - Page 351
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone When you are installing an external two-line - Brother International MFC-J5930DW | Online Users Guide HTML - Page 352
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Store Address Book Numbers from Outgoing Calls • Store Address Book Numbers from Caller ID History • Change or Delete Address Book Names or Numbers 345 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 353
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] > [Address Book]. 2. Do the following steps: a. Press [Edit] > [Add New Address] > [Name]. b. Enter the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 354
Related Information • Store Fax Numbers • Dial Access Codes and Credit Card Numbers • Set up Groups for Broadcasting 347 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 355
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers from Outgoing Calls Store Address Book Numbers from Outgoing Calls You can store Address Book numbers from the Outgoing Call history. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] - Brother International MFC-J5930DW | Online Users Guide HTML - Page 356
Fax Numbers > Store Address Book Numbers from Caller ID History Store Address Book Numbers from Caller ID History If you have a Caller ID subscriber service from your telephone company, you can store Address Book numbers from incoming calls in the Caller ID history. >> MFC-J5330DW >> MFC-J5830DW/MFC - Brother International MFC-J5930DW | Online Users Guide HTML - Page 357
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit]. 2. Do one of the following: • Press [ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 358
Related Information • Store Fax Numbers 351 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 359
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting Set up Groups for Broadcasting A Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW First, you must store - Brother International MFC-J5930DW | Online Users Guide HTML - Page 360
• Store Address Book Numbers 353 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 361
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Change a Broadcasting Group Name Change a Broadcasting Group Name >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you - Brother International MFC-J5930DW | Online Users Guide HTML - Page 362
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Delete a Broadcasting Group Delete a Broadcasting Group >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit] > [Delete]. 2. Press a or b to display the Group you want to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 363
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 364
store these long dialing sequences by dividing them and setting them up as separate Address Book numbers in any combination. You can even include manual dialing. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW For example: you might have stored '555' on Address Book: Brother 1 and '7000' on - Brother International MFC-J5930DW | Online Users Guide HTML - Page 365
You will dial '555-7000'. To change a number temporarily, you can substitute part of the number by pressing it using the touchscreen. For example, to change the number to '555-7001', you could enter the number (Brother 1: 555) using Address Book, press [Apply] and then press 7001 using the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 366
Home > Fax > Telephone Services and External Devices Telephone Services and External Devices • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones 359 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 367
Services service, do one of the following: • Get the Distinctive Ring service telephone companies market the service under a variety Number Ringing. This service establishes a second Brother machine's Receive Mode to "Manual". Manual Mode requires you answer every • Telephone Services and External - Brother International MFC-J5930DW | Online Users Guide HTML - Page 368
Ring' do? Your telephone company's Distinctive Ring service allows you to have more than one number on the machine can work together without any problems. If each one has a separate telephone number, be registered. The ring patterns below are supported by your Brother machine. Register the one - Brother International MFC-J5930DW | Online Users Guide HTML - Page 369
and then answer with a fax tone. When the 'voice number' is called, the machine will not answer. Related Information • Telephone Services and External Devices • Register the Distinctive Ring Pattern • Turn off Distinctive Ring • Settings Screen Overview • Choose the Correct Receive Mode • Voice - Brother International MFC-J5930DW | Online Users Guide HTML - Page 370
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Register the Distinctive [On], your Distinctive Ring number will receive faxes automatically. The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while Distinctive Ring is set to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 371
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Turn off Distinctive 2. Press [Off]. 3. Press . When you turn off Distinctive Ring, the machine will stay in [Manual] mode. You must set the Receive Mode again. Related Information • Distinctive Ring • Choose the Correct - Brother International MFC-J5930DW | Online Users Guide HTML - Page 372
name if it is available, of your caller as the line rings. • The [# Unavailable] message means the call originated outside your Caller ID service area. • The [Private Call] message means the caller has intentionally blocked transmission of Caller ID information. Call your telephone company for more - Brother International MFC-J5930DW | Online Users Guide HTML - Page 373
Home > Fax > Telephone Services and External Devices > Caller ID > Set up Your Area + area code + seven-digit number dialing system for calling outside your area code, you may experience problems returning calls from the Caller ID history and will not be able to return calls to those numbers using - Brother International MFC-J5930DW | Online Users Guide HTML - Page 374
line. Telephone providers frequently bundle VoIP together with Internet and cable services. Your machine may not work with some VoIP systems. To not have a dial tone, call your VoIP provider. If you are having problems sending or receiving faxes over a VoIP system, we recommend changing the machine's - Brother International MFC-J5930DW | Online Users Guide HTML - Page 375
Cap IMPORTANT DO NOT connect a TAD elsewhere on the same telephone line. If you have problems receiving faxes, reduce the Ring Delay setting on your external TAD. Related Information • Telephone Services and External Devices • Connect an External TAD • Record an Outgoing Message (OGM) on the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 376
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD The Information • External TAD (Telephone Answering Device) • Receive Modes Overview • Choose the Correct Receive Mode • Telephone and Fax problems 369 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 377
> Telephone Services and External may try leaving out this pause, but if your machine has trouble receiving faxes, then you should re-record the OGM to include it 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: "After the beep, leave a message or press - Brother International MFC-J5930DW | Online Users Guide HTML - Page 378
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi- will be answered by a switchboard operator we recommend setting the Receive Mode to [Manual]. We cannot guarantee that your machine will operate correctly under all circumstances when connected - Brother International MFC-J5930DW | Online Users Guide HTML - Page 379
Home > Fax > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes 372 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 380
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 381
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Operation from External you answer a call and no one is on the line: You should assume that you're receiving a manual fax. Press *51 and wait for the chirp or until the LCD shows [Receiving], and then hang up - Brother International MFC-J5930DW | Online Users Guide HTML - Page 382
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use a Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset If your non-Brother cordless telephone - Brother International MFC-J5930DW | Online Users Guide HTML - Page 383
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Fax Receive Code If you answer a fax call on an - Brother International MFC-J5930DW | Online Users Guide HTML - Page 384
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes The preset Fax Receive Code is * - Brother International MFC-J5930DW | Online Users Guide HTML - Page 385
Home > Fax > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports 378 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 386
Home > Fax > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 387
Home > Fax > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > - Brother International MFC-J5930DW | Online Users Guide HTML - Page 388
• Set the Machine to Power Off Automatically 381 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 389
Home > Fax > PC-FAX PC-FAX • PC-FAX for Windows • PC-FAX for Mac 382 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 390
Home > Fax > PC-FAX > PC-FAX for Windows PC-FAX for Windows • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows) 383 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 391
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows) 384 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 392
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure PC-FAX (Windows) Configure PC-FAX (Windows) Before sending faxes using PC-FAX, personalize the send options in each tab of the PC-FAX Setup dialog box. 1. Do one of the following: • Windows Vista and Windows 7 Click - Brother International MFC-J5930DW | Online Users Guide HTML - Page 393
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalize your Brother Address Book. • Add a Member to your PC-FAX Address Book (Windows) • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 394
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Add a Member to your PC-FAX Address Book (Windows) Add a Member to your PC-FAX Address Book (Windows) Add new people and their fax information to the PC-Fax Address Book if you want - Brother International MFC-J5930DW | Online Users Guide HTML - Page 395
3. Type the member's information in the corresponding fields. Only the Name field is required. 4. Click OK. Related Information • Configure your PC-Fax Address Book (Windows) 388 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 396
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Create a Group in your PC-FAX Address Book (Windows) Create a Group in your PC-FAX Address Book (Windows) Create a group to broadcast the same PC-FAX to several recipients at one - Brother International MFC-J5930DW | Online Users Guide HTML - Page 397
3. Type the name of the new group in the Group Name field. 4. In the Available Names field, select each name you want to include in the group, and then click Add >>. Members added to the group appear in the Group Members box. 5. When finished, click OK. Each group can contain up to 50 members. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 398
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Edit Member or Group Information in your PC-FAX Address Book (Windows) Edit Member or Group Information in your PC-FAX Address Book (Windows) 1. Do one of the following: • Windows - Brother International MFC-J5930DW | Online Users Guide HTML - Page 399
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Delete a Member or Group in your PC-FAX Address Book (Windows) Delete a Member or Group in your PC-FAX Address Book (Windows) 1. Do one of the following: • Windows Vista and Windows - Brother International MFC-J5930DW | Online Users Guide HTML - Page 400
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Export your PC-FAX Address Book (Windows) Export your PC-FAX Address Book (Windows) You can export the Address Book as an ASCII text file (*.csv), a vCard (an electronic business - Brother International MFC-J5930DW | Online Users Guide HTML - Page 401
Select and add the items in the order you want them listed. 5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7. Browse to the folder on your computer where you want to save the data, type the file - Brother International MFC-J5930DW | Online Users Guide HTML - Page 402
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Import Information to your PC-FAX Address Book (Windows) Import Information to your PC-FAX Address Book (Windows) You can import ASCII text files (*.csv), vCards (electronic - Brother International MFC-J5930DW | Online Users Guide HTML - Page 403
You must select and add fields from the Available Items list in the same order they are listed in the import text file. 5. If you are importing an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7. Browse to the folder where - Brother International MFC-J5930DW | Online Users Guide HTML - Page 404
only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes. 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer - Brother International MFC-J5930DW | Online Users Guide HTML - Page 405
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows) 398 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 406
computer. It is automatically installed when you install the Brother software and drivers and works on locally or network-connected machines. • PC-FAX Receive supports only black and white faxes. When you receive a color fax, your machine prints the color fax at your machine but does not send the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 407
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run Brother's PC-FAX Receive on Your Computer (Windows) Run Brother's PC-FAX Receive on Your Computer (Windows) We recommend selecting the Start PC-FAX Receive on - Brother International MFC-J5930DW | Online Users Guide HTML - Page 408
and select the received document format. Upload to Configure the path to the SharePoint server and select the option to upload automatically or manually (available only for Administrators). Device Select the Brother machine that you want to receive PC-FAX. Lock (available only for Administrators - Brother International MFC-J5930DW | Online Users Guide HTML - Page 409
Your Brother Machine to PC-FAX Receiving (Windows) Add Your Brother Machine to PC-FAX Receiving (Windows) • If you installed the machine following the instructions for a network user, then the machine should already be configured for your network. 1. Double-click the (PC-FAX Receive) icon in your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 410
5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK. Related Information • Run Brother's PC-FAX Receive on Your Computer (Windows) 403 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 411
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Receiving Status Icon Indicated Status Standby mode No unread messages Receiving - Brother International MFC-J5930DW | Online Users Guide HTML - Page 412
Even after closing the window, PC-FAX Receive is active and the (PC-FAX Receive ) icon will remain in your computer task tray. To close PC-FAX Receive, click the icon in the computer task tray and click Close. Related Information • Receive Faxes Using PC-FAX Receive (Windows) 405 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 413
Home > Fax > PC-FAX > PC-FAX for Mac PC-FAX for Mac Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps reduce your paper consumption and save time. • Send Faxes from Your Application (Mac) 406 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 414
only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes. 1. Create a document in a Mac application. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Click the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 415
To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field. 6. Click Print to send the fax. Related Information • PC-FAX for Mac 408 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 416
Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users 409 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 417
various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Vista Windows 7 Windows 8 Windows 10 Printing Yes Scanning Yes PC Fax Send (Available only Yes for certain - Brother International MFC-J5930DW | Online Users Guide HTML - Page 418
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer 411 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 419
to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest version of Brother's BRAdmin Professional utility are sure you can print, configure the software settings following the instructions. Remote Setup (Windows and Mac) Remote Setup is a program - Brother International MFC-J5930DW | Online Users Guide HTML - Page 420
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Installation CD-ROM. • Before Configuring Your Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 421
large files, such as multi-page documents with mixed text and large graphics, you may want to consider selecting wired Ethernet for faster data transfer (supported models only), or USB for the fastest throughput speed. • Although the Brother machine can be used in both a wired and wireless network - Brother International MFC-J5930DW | Online Users Guide HTML - Page 422
Protected Setup™ (WPS) If your wireless access point/router supports WPS (Push Button Configuration), you can use WPS from your ]. The wireless setup wizard starts. To cancel, press [No]. 3. When the touchscreen instructs you to start WPS, press the WPS button on your wireless access point/ router. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 423
Wi-Fi Protected Setup™ (WPS) If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to . For more information on how to access WPS mode, see the instructions provided with your wireless access point/router. Type A Connection when the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 424
using as the Registrar. (For example: http://192.168.1.2) 5. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions. • The Registrar is usually the wireless LAN access point/router. • The settings page will differ depending on the brand of wireless LAN access point - Brother International MFC-J5930DW | Online Users Guide HTML - Page 425
Windows 7, Windows 8, or Windows 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the full driver and software package, use the Brother installation disc. 7. Select your machine and click Next. 8. Type the PIN - Brother International MFC-J5930DW | Online Users Guide HTML - Page 426
Network Key - Network Key 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard]. 3. When [Enable WLAN?] appears, press [Yes - Brother International MFC-J5930DW | Online Users Guide HTML - Page 427
For more information about how to enter text, see the Appendix. • Your Brother machine supports the use of the first WEP key only. 10. The machine attempts to connect to the the Appendix. 6. Press [Infrastructure] when instructed. 7. Select the Authentication Method. 8. Do one of the following: 420 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 428
more information about how to enter text, see the Appendix. • Your Brother machine supports the use of the first WEP key only. 9. The machine attempts to connect to model's Downloads page on the Brother Solutions Center at support.brother.com. Related Information • Additional Methods of Configuring - Brother International MFC-J5930DW | Online Users Guide HTML - Page 429
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW Before configuring your machine, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 430
for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com. 423 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 431
MFC-J5830DW/MFC-J5930DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1. Check and record the current wireless network settings. Network Name (SSID) Communication Mode - Brother International MFC-J5930DW | Online Users Guide HTML - Page 432
then press [OK]. For more information about how to enter text, see the Appendix. 6. Press [Infrastructure] when instructed. 7. Select the Authentication Method. 8. Do one of the following: • If you selected the [LEAP] option Downloads page on the Brother Solutions Center at support.brother.com. 425 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 433
Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network 426 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 434
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® Use Wi-Fi Direct® • Print or Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network • I Cannot Complete the Wireless Network Setup Configuration 427 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 435
PIN Method of Wi-Fi Protected Setup™ (WPS). You can also configure a wireless network by manually setting a SSID and password. Your Brother machine's Wi-Fi Direct feature supports WPA2™ security with AES encryption. 1 2 1. Mobile device 2. Your Brother machine • Although the Brother machine can - Brother International MFC-J5930DW | Online Users Guide HTML - Page 436
the PIN Method • Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) • Configure Your Wi-Fi Direct Network Manually 429 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 437
Overview Wi-Fi Direct Network Configuration Overview The following instructions offer five methods for configuring your Brother machine in Related Information: Configure Your Wi-Fi Direct Network Manually 4. Does your mobile device support one-push configuration for Wi-Fi Protected Setup™ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 438
>> MFC-J5830DW/MFC-J5930DW MFC-J5330DW If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device. Then Press [OK].] appears - Brother International MFC-J5930DW | Online Users Guide HTML - Page 439
Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview 432 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 440
J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW If your mobile device supports WPS (PBC; Push Button Configuration), follow these steps to configure 's WPS one-push configuration method (see your mobile device's user's guide for instructions). When [Activate Wi-Fi Direct on other device. Then Press [ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 441
>> MFC-J5830DW/MFC-J5930DW MFC-J5330DW If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device. Then Press [OK].] appears. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 442
on your mobile device (see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device. Then the PIN displayed on your mobile device in the machine. Press [OK]. Follow the instructions. If the PIN is displayed on your Brother machine, enter the PIN in your mobile - Brother International MFC-J5930DW | Online Users Guide HTML - Page 443
>> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW If your mobile device supports the PIN Method of Wi-Fi Protected Setup™ (WPS), follow these steps to 's WPS PIN configuration method (see your mobile device's user's guide for instructions), and then press [OK] on your Brother machine. This will - Brother International MFC-J5930DW | Online Users Guide HTML - Page 444
• Wi-Fi Direct Network Configuration Overview 437 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 445
-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network - Brother International MFC-J5930DW | Online Users Guide HTML - Page 446
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Fax Using the Internet (I-Fax) • Configure and Operate LDAP Search • Synchronize Time with the SNTP Server Using Web Based Management 439 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 447
Home > Network > Advanced Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network - Brother International MFC-J5930DW | Online Users Guide HTML - Page 448
2. Telephone line 3. Your Brother Machine (Receiver/Sender) 4. The Internet 5. A computer receives a forwarded email 6. A fax machine receives a forwarded fax • I-Fax supports sending and receiving documents in Letter or A4 format and in black and white only. Related Information • Advanced Network - Brother International MFC-J5930DW | Online Users Guide HTML - Page 449
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Important Information about Internet Fax (I-Fax) Important Information about Internet Fax (I-Fax) I-Fax communication on a LAN is very similar to communication via email; however, it is different from fax communication - Brother International MFC-J5930DW | Online Users Guide HTML - Page 450
these items, contact your system administrator. 7. When finished, click Submit. The Test Send/Receive E-mail Configuration dialog box appears. 8. Follow the instructions in the dialog box to test the current settings. Related Information • Fax Using the Internet (I-Fax) • Initial Setup for Email or - Brother International MFC-J5930DW | Online Users Guide HTML - Page 451
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Initial Setup for Email or I-Fax Initial Setup for Email or I-Fax Before sending your I-Fax, use Web Based Management to configure sending and receiving options, if - Brother International MFC-J5930DW | Online Users Guide HTML - Page 452
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Send an I-Fax Send an I-Fax Sending an I-Fax is like sending a normal fax. Make sure that your recipient's information is saved in your email address book, and load the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 453
Related Information • Configure Your Brother Machine for Email or I-Fax 446 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 454
• Send Delivery Notification (Receive) There are two ways to receive email messages: • POP3/IMAP4 receiving at regular intervals • POP3/IMAP4 receiving, manually initiated When using POP3/IMAP4 receiving, the machine polls your email server to receive data. Polling can occur at set intervals (for - Brother International MFC-J5930DW | Online Users Guide HTML - Page 455
received mail is not in a plain text format, or an attached file is not in the TIFF format, the error message "ATTACHED FILE FORMAT NOT SUPPORTED" will be printed. • If the received mail is too large, the error message "E-MAIL FILE TOO LARGE" will be printed. • If Delete/Read Receive Error - Brother International MFC-J5930DW | Online Users Guide HTML - Page 456
] and your machine will print the data from the email server. MFC-J5830DW/MFC-J5930DW 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Manual Receive] > [Yes]. 2. The LCD will display [Receiving] and your machine will print the data from the email server. Related Information - Brother International MFC-J5930DW | Online Users Guide HTML - Page 457
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Poll the Server Manually > How Received I-Faxes Appear on a Computer How Received I-Faxes Appear on a Computer When a computer receives an I-Fax document, the document is - Brother International MFC-J5930DW | Online Users Guide HTML - Page 458
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options I-Fax Options • Forward Received Email and Fax Messages • Set Up Relay Broadcast on Your Brother Machine • Internet Fax (I-Fax) Verification Mail • I-Fax Error Mail • Configure Your Brother Machine for Email - Brother International MFC-J5930DW | Online Users Guide HTML - Page 459
E-mail Address check box in Fax Forward #, and then type the recipient's E-mail address. 8. When finished, click Submit. Related Information • I-Fax Options • Poll the Server Manually • Fax Using the Internet (I-Fax) • Initial Setup for Email or I-Fax • Receive an I-Fax Automatically 452 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 460
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Set Up Relay Broadcast on Your Brother Machine Set Up Relay Broadcast on Your Brother Machine A Relay Broadcast is when your Brother machine receives a message over the Internet and then relays it to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 461
Configure your machine's domain name on the machine that will broadcast the document to the conventional fax machine. To use your machine as a relay broadcast device, you must specify the trusted domain name (the portion of the name after the "@" sign) on the machine. Use care in selecting a trusted - Brother International MFC-J5930DW | Online Users Guide HTML - Page 462
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Set Up Relay Broadcast on Your Brother Machine > Relay Broadcast from Your Brother Machine Relay Broadcast from Your Brother Machine Use the Relay Broadcast Function to send email from your machine to a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 463
2. Do one of the following: • If Fax Preview is set to [Off], press [Fax]. • If Fax Preview is set to [On], press [Fax] and [Sending Faxes]. 3. Press [Options] > [Broadcasting] > [Add Number]. 4. You can add email addresses to the broadcast in the following ways: • Press [Add Number] and press , - Brother International MFC-J5930DW | Online Users Guide HTML - Page 464
Broadcast Function to send email from your computer to a conventional fax machine. Some email applications do not support sending an email to multiple fax numbers. If your email application cannot support multiple fax numbers, you can relay to only one fax machine at a time. [email protected] - Brother International MFC-J5930DW | Online Users Guide HTML - Page 465
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Internet Fax (I-Fax) Verification Mail Internet Fax (I-Fax) Verification Mail • Verification Mail for sending allows you to request notification from the receiving station where your I-Fax or email was - Brother International MFC-J5930DW | Online Users Guide HTML - Page 466
]. 2. When switched to [On], an additional field of information is sent with the image data. This field is named "MDN". The receiver must support the MDN field to be able to send a notification report, otherwise the request will be ignored. 3. Press . MFC-J5830DW/MFC-J5930DW 1. Press [Settings - Brother International MFC-J5930DW | Online Users Guide HTML - Page 467
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Internet Fax (I-Fax) Verification Mail > Enable Receive Notifications for TX Verification Mail Enable Receive Notifications for TX Verification Mail >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW - Brother International MFC-J5930DW | Online Users Guide HTML - Page 468
Option Receive Notification Off Description When Receive Notification is Off, all forms of receive notification are disabled and no message is sent back to the sender regardless of the request. • To send TX verification mail, the Sender must configure these settings: - Switch [Notification] in [ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 469
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > I-Fax Error Mail I-Fax Error Mail If there is a delivery error while sending an I-Fax, the mail server will send an error message back to the Brother machine and the error message will be printed. If there - Brother International MFC-J5930DW | Online Users Guide HTML - Page 470
search to find fax numbers or email addresses. • The LDAP feature does not support simplified Chinese, traditional Chinese, or Korean. • The LDAP feature supports LDAPv3. • The LDAP feature does not support SSL/TLS. • You must use Simple Authentication to communicate with your LDAP server. Related - Brother International MFC-J5930DW | Online Users Guide HTML - Page 471
authentication method used. • Password This selection will be available depending on the authentication method used. - If the LDAP server supports Kerberos authentication, we recommend selecting Kerberos for the Authentication settings. It provides strong authentication between the LDAP server and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 472
email addresses to use for: • Sending a Fax • Sending an Internet Fax (I-Fax) • Scanning to Email Server • The LDAP feature supports LDAPv3. • The LDAP feature does not support SSL/TLS. • You may need to use Kerberos Authentication or Simple Authentication to connect to your LDAP server, depending - Brother International MFC-J5930DW | Online Users Guide HTML - Page 473
The LDAP search result will be shown on the LCD; the icon appears before the local address book search results. • If there is no match on the server or the local address book, the LCD will show [Results cannot be found.] for about 60 seconds. 4. Swipe up or down or press a or b to display the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 474
by the machine for authentication with the SNTP time server. (This is not the time displayed on the machine's LCD.) You can automatically or manually synchronize the machine's time with the Coordinated Universal Time (UTC) provided by the SNTP time server. • Configure Date and Time Using Web Based - Brother International MFC-J5930DW | Online Users Guide HTML - Page 475
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Configure date and time to synchronize the time used by the machine with the SNTP time - Brother International MFC-J5930DW | Online Users Guide HTML - Page 476
7. Restart your Brother machine to activate the configuration. 8. Next to the SNTP check box, click Advanced Settings and follow the instructions below: Option Status Synchronization Status SNTP Server Method Description Displays whether the SNTP protocol is enabled or disabled. Confirm the latest - Brother International MFC-J5930DW | Online Users Guide HTML - Page 477
Option Primary SNTP Server Address Secondary SNTP Server Address Description Type the server address (up to 64 characters). The secondary SNTP server address is used as a backup to the primary SNTP server address. If the primary server is unavailable, the machine will contact the secondary SNTP - Brother International MFC-J5930DW | Online Users Guide HTML - Page 478
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report 471 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 479
server to its default factory settings. This resets all information, such as the password and IP address. • This feature restores all wired (supported models only) and wireless network settings to the factory settings. • You can also reset the print server to its factory settings using BRAdmin - Brother International MFC-J5930DW | Online Users Guide HTML - Page 480
Home > Network > Technical Information for Advanced Users > Print the WLAN Report Print the WLAN Report The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code on the printed report. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 481
instructions in the table: Error Code TS-01 TS-02 TS-03 TS-04 TS-05 TS-06 TS-07 Problem allowed in the filter. 2. If you manually entered the SSID and security information ( re-enter the correct information as necessary. This device does not support a 5GHz SSID/ESSID and you must select a 2.4 GHz - Brother International MFC-J5930DW | Online Users Guide HTML - Page 482
Error Code TS-08 Problem and Recommended Solutions Two or more WLAN access points that have router is set to not broadcast the SSID, the SSID will not automatically be detected. You will have to manually enter the SSID name. • The Network key may also be described as the Password, Security Key or - Brother International MFC-J5930DW | Online Users Guide HTML - Page 483
Home > Security Security • Before Using Network Security Features • Secure Function Lock 3.0 • Manage Your Network Machine Securely Using SSL/TLS • Send or Receive an Email Securely • Use IEEE 802.1x Authentication for a Wired or a Wireless Network 476 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 484
Home > Security > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect - Brother International MFC-J5930DW | Online Users Guide HTML - Page 485
Home > Security > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management • Scan - Brother International MFC-J5930DW | Online Users Guide HTML - Page 486
the print function. • Copy • Scan Scan includes scan jobs sent via Brother iPrint&Scan. • Fax (supported models only) - Send - Receive • Media - Print from - Scan to • Web Connect (supported models only) • Apps (supported models only) • Page Limits (*) • Color Print • Page Counters • Card ID (NFC ID - Brother International MFC-J5930DW | Online Users Guide HTML - Page 487
Home > Security > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 488
computers. If the PIN is not entered on the machine's control panel, an error message will appear on the user's computer. If the machine supports ID card authentication, restricted users can also access Scan mode by touching the NFC symbol on the machine's control panel with their registered ID - Brother International MFC-J5930DW | Online Users Guide HTML - Page 489
Home > Security > Secure Function Lock 3.0 > Configure Public Mode for Secure Function Lock 3.0 Configure Public Mode for Secure Function Lock 3.0 Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users. Public users will not need to enter a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 490
file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file. Card ID (NFC ID) (supported models only) Click the User List menu, and then type a users' Card ID in the Card ID (NFC ID) field. You can use your ID - Brother International MFC-J5930DW | Online Users Guide HTML - Page 491
Card]. 4. Touch a new ID Card to the NFC symbol. The new ID Card's number is registered to the machine. For the supported ID Card types, go to the Brother Solutions Center at support.brother.com to see FAQs & Troubleshooting. 5. Press [OK]. Related Information • Secure Function Lock 3.0 484 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 492
Home > Security > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Certificates and Web Based Management 485 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 493
Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features • Create and Install a Certificate • Manage Multiple Certificates 486 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 494
SSL/TLS communication • SSL communication for SMTP/POP3/IMAP4 (only available for certain models) • IEEE 802.1x authentication The Brother machine supports the following: • Pre-installed certificate Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS - Brother International MFC-J5930DW | Online Users Guide HTML - Page 495
Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate • Create and Install a Certificate from a Certificate Authority (CA - Brother International MFC-J5930DW | Online Users Guide HTML - Page 496
Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate There are two options when choosing a security certificate: use a self-signed - Brother International MFC-J5930DW | Online Users Guide HTML - Page 497
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed - Brother International MFC-J5930DW | Online Users Guide HTML - Page 498
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Create a Selfsigned Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "http - Brother International MFC-J5930DW | Online Users Guide HTML - Page 499
17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate 492 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 500
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Install the Selfsigned Certificate for Windows users with Administrator Rights Install the Self-signed - Brother International MFC-J5930DW | Online Users Guide HTML - Page 501
4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate.... 494 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 502
7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse.... 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 495 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 503
11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information • Create - Brother International MFC-J5930DW | Online Users Guide HTML - Page 504
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed - Brother International MFC-J5930DW | Online Users Guide HTML - Page 505
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self-signed Certificate - Brother International MFC-J5930DW | Online Users Guide HTML - Page 506
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self-signed Certificate - Brother International MFC-J5930DW | Online Users Guide HTML - Page 507
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) Create and Install a Certificate from a Certificate Authority (CA) If you already have - Brother International MFC-J5930DW | Online Users Guide HTML - Page 508
. • If you are configuring an X.509v3 certificate extension, select the Configure extended partition check box, and then select Auto (Register IPv4) or Manual. 9. Select your setting from the Public Key Algorithm drop-down list. The default setting is RSA(2048bit). 10. Select your setting from the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 509
EAP-TLS authentication, we recommend using User for the certificate template. For more information, go to your model's page on the Brother Solutions Center at support.brother.com. Related Information • Create and Install a Certificate from a Certificate Authority (CA) 502 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 510
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 511
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate - Brother International MFC-J5930DW | Online Users Guide HTML - Page 512
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Import a Certificate and Private - Brother International MFC-J5930DW | Online Users Guide HTML - Page 513
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Export the Certificate and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 514
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 515
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in - Brother International MFC-J5930DW | Online Users Guide HTML - Page 516
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in - Brother International MFC-J5930DW | Online Users Guide HTML - Page 517
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Manage Multiple Certificates Manage Multiple Certificates The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In - Brother International MFC-J5930DW | Online Users Guide HTML - Page 518
Home > Security > Send or Receive an Email Securely Send or Receive an Email Securely • Configure Email Sending or Receiving Using Web Based Management • Send an Email with User Authentication • Send or Receive an Email Securely Using SSL TLS 511 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 519
the POP3/IMAP4/SMTP server settings, contact your network administrator or Internet Service Provider (ISP). 8. When finished, click Submit. The Test Send/Receive E-mail Configuration dialog box appears. 9. Follow the instructions in the dialog box to test the current settings. Related Information - Brother International MFC-J5930DW | Online Users Guide HTML - Page 520
User Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server about your email server settings, contact your network administrator or Internet Service Provider (ISP). To enable SMTP server authentication: in the Web - Brother International MFC-J5930DW | Online Users Guide HTML - Page 521
Email Securely Using SSL TLS Your Brother machine supports SSL/TLS methods to send or receive an Contact your network administrator or your Internet Service Provider (ISP) to confirm if importing match the protocol. To change the port number manually, type the port number after you choose SSL or - Brother International MFC-J5930DW | Online Users Guide HTML - Page 522
In most cases, the secured webmail services require the following settings: SMTP POP3 IMAP4 Port Server Authentication Method SSL/TLS Port SSL/TLS Port SSL/TLS 25 SMTP-AUTH TLS 995 SSL - Brother International MFC-J5930DW | Online Users Guide HTML - Page 523
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) - Brother International MFC-J5930DW | Online Users Guide HTML - Page 524
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > What Is IEEE 802.1x Authentication? What Is IEEE 802.1x Authentication? IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine ( - Brother International MFC-J5930DW | Online Users Guide HTML - Page 525
the CA certificate that has been issued by the CA that signed the server certificate. Contact your network administrator or your Internet Service Provider (ISP) to confirm whether a CA certificate import is necessary. You can also configure IEEE 802.1x authentication using: • BRAdmin Professional - Brother International MFC-J5930DW | Online Users Guide HTML - Page 526
server certificate. 7. When finished with configuration, click Submit. For wired networks: After configuring, connect your machine to the IEEE 802.1x supported network. After a few minutes, print the Network Configuration Report to check the Status. Option Description Success - Brother International MFC-J5930DW | Online Users Guide HTML - Page 527
and an authentication server, for sending a user ID and password. EAP-TTLS provides mutual authentication between the server and the client. The Brother machine supports the following inner authentications: • EAP-TTLS/CHAP • EAP-TTLS/MS-CHAP • EAP-TTLS/MS-CHAPv2 • EAP-TTLS/PAP EAP-TLS Extensible - Brother International MFC-J5930DW | Online Users Guide HTML - Page 528
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print™ • AirPrint • Mobile Printing for Windows • Mopria® Print Service • Brother iPrint&Scan • Near-Field Communication (NFC) 521 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 529
Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect • Upload a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 530
> Brother Web Connect Overview Brother Web Connect Overview Press (Web) or (Apps) on the touchscreen to use Brother Web Connect. Certain websites provide services that allow users to upload and view images and files on the website. Your Brother machine can scan images and upload them to these - Brother International MFC-J5930DW | Online Users Guide HTML - Page 531
Brother machine. (available only for certain countries and models) www.brother.com/creativecenter For more information about any of these services, refer to the respective service's website. The following table describes which file types can be used with each Brother Web Connect feature: Accessible - Brother International MFC-J5930DW | Online Users Guide HTML - Page 532
PDF TIFF OneNote Brother Creative Center JPEG PDF DOCX - XLSX PPTX - - JPEG PDF - TIFF • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be - Brother International MFC-J5930DW | Online Users Guide HTML - Page 533
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel • Configure the Proxy Server - Brother International MFC-J5930DW | Online Users Guide HTML - Page 534
Windows: To install the Brother Software and configure the machine to be able to print over your wired or wireless network, see the Quick Setup Guide included with your Brother machine. For Mac: To install the Brother Software, go to your model's Downloads page on the Brother Solutions Center at - Brother International MFC-J5930DW | Online Users Guide HTML - Page 535
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server - Brother International MFC-J5930DW | Online Users Guide HTML - Page 536
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must - Brother International MFC-J5930DW | Online Users Guide HTML - Page 537
Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect • Set - Brother International MFC-J5930DW | Online Users Guide HTML - Page 538
settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary): Step 1: Create an account with the service you want to use. Access the service's website using a computer and create an account. (If you already have an account, there is no need to create an - Brother International MFC-J5930DW | Online Users Guide HTML - Page 539
Related Information • Set Up Brother Web Connect 532 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 540
, log on and use the account once with a computer before using the Brother Web Connect feature. Otherwise, you may not be able to access the service using Brother Web Connect. If you already have an account, there is no need to create an additional account. After you finish creating an account - Brother International MFC-J5930DW | Online Users Guide HTML - Page 541
Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect - Brother International MFC-J5930DW | Online Users Guide HTML - Page 542
2. Select the service you want to use. The actual screen may differ from the screen shown above. 3. Follow the on-screen instructions and apply for access. When finished, your temporary ID will appear. 4. Make a note of your temporary ID, as you will need it to register accounts - Brother International MFC-J5930DW | Online Users Guide HTML - Page 543
Related Information • Set Up Brother Web Connect 536 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 544
Connect You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want. • You must apply for Brother Web Connect access to register an account on your machine. • Before you register an account, confirm that - Brother International MFC-J5930DW | Online Users Guide HTML - Page 545
LCD. Read the information, and then press [OK]. 2. Swipe left or right or press d or c to display the service with which you want to register. Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete Account] > [Register Account]. 5. The - Brother International MFC-J5930DW | Online Users Guide HTML - Page 546
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Set Up Brother Web Connect for Brother CreativeCenter Set Up Brother Web Connect for Brother CreativeCenter Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 547
Scanner]. • If you pressed [Scan] > [to Web], this option does not appear. • This option may not appear depending on the service. 7. Follow the on-screen instructions to complete this operation. MFC-J5830DW/MFC-J5930DW 1. Load your document. 2. Swipe left or right or press d or c to display [Web - Brother International MFC-J5930DW | Online Users Guide HTML - Page 548
the PIN entry screen appears, enter the four-digit PIN and press [OK]. 6. Press [Upload from Scanner]. This option may not appear depending on the service. 7. Follow the on-screen instructions to complete this operation. Related Information • Brother Web Connect 541 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 549
media (such as a USB flash drive) connected to the machine can be uploaded directly to a web service. • Uploaded documents are saved in an album named From_BrotherDevice. • USB flash drive support is available only for some models. For information regarding restrictions, such as the size or number - Brother International MFC-J5930DW | Online Users Guide HTML - Page 550
to upload. Press the service name. 4. Swipe up or down or press a or b to display your account name, and then press it. 5. If the PIN entry screen appears, enter the four-digit PIN and press [OK]. 6. Press [Upload from Media]. 7. Follow the on-screen instructions to complete this operation. Related - Brother International MFC-J5930DW | Online Users Guide HTML - Page 551
viewing privileges for those documents. Certain services allow guest users to view documents that are public. When accessing a service or an account as a guest user Web Connect. For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local - Brother International MFC-J5930DW | Online Users Guide HTML - Page 552
[Download to Print]. Press [Download to Print]. • If you accessed the service as a guest user, enter or select the account name of the user whose documents). 7. When finished, press [OK]. 8. Follow the on-screen instructions to complete this operation. MFC-J5830DW/MFC-J5930DW 1. Swipe left or right - Brother International MFC-J5930DW | Online Users Guide HTML - Page 553
user appears, press [OK]. 4. Press [Download to Print]. • If you accessed the service as a guest user, enter or select the account name of the user whose documents you When finished, press [OK]. 8. Follow the on-screen instructions to complete this operation. Related Information • Download and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 554
LCD, read the information and press [OK]. 6. Follow the on-screen instructions to complete this operation. MFC-J5830DW/MFC-J5930DW 1. Swipe left or right the information and press [OK]. 6. Follow the on-screen instructions to complete this operation. Related Information • Download and Print - Brother International MFC-J5930DW | Online Users Guide HTML - Page 555
service services allow guest users to view documents that are public. When accessing a service support service that hosts the document you want to download. Press the service name. 4. Do one of the following: • To log on to the service service as a guest user, press a or b to display [Use Service service - Brother International MFC-J5930DW | Online Users Guide HTML - Page 556
name of the user whose documents you want to download. 6. Follow the on-screen instructions to complete this operation. • An album is a collection of documents. However, the actual term may differ depending on the service you use. When using Evernote®, you must select the notebook, and then select - Brother International MFC-J5930DW | Online Users Guide HTML - Page 557
or E-mail • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services. 1 1. Web Service • Use the FaxForward to E-mail feature to automatically forward incoming faxes to an inbox as email attachments. Related Information • Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 558
FaxForward feature to automatically forward incoming faxes to either an online service or an inbox as email attachments. • This feature is available to receive the faxes as email attachments. 5. Follow the on-screen instructions to complete this operation. MFC-J5830DW/MFC-J5930DW 1. Swipe left or - Brother International MFC-J5930DW | Online Users Guide HTML - Page 559
Forward to Cloud], choose the online service you want to receive the faxes, and then specify your account name. • If you selected [Forward to E-mail], select the email address you want to receive the faxes as email attachments. 5. Follow the on-screen instructions to complete this operation. Related - Brother International MFC-J5930DW | Online Users Guide HTML - Page 560
Turn Off FaxForward to Cloud or E-mail Turn off FaxForward when you want to stop incoming faxes from automatically going to either an online service or an inbox as email attachments. If there are received faxes still in your machine's memory, you cannot turn off FaxForward. >> MFC-J5330DW >> MFC - Brother International MFC-J5930DW | Online Users Guide HTML - Page 561
Home > Mobile/Web Connect > Google Cloud Print™ Google Cloud Print™ • Google Cloud Print™ Overview • Before Using Google Cloud Print™ • Print from Google Chrome™ or Chrome OS™ • Print from Google Drive™ for Mobile • Print from Gmail™ Webmail Service for Mobile 554 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 562
Home > Mobile/Web Connect > Google Cloud Print™ > Google Cloud Print™ Overview Google Cloud Print™ Overview Google Cloud Print™ is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without - Brother International MFC-J5930DW | Online Users Guide HTML - Page 563
Home > Mobile/Web Connect > Google Cloud Print™ > Before Using Google Cloud Print™ Before Using Google Cloud Print™ • Network Settings for Using Google Cloud Print™ • Register Your Machine with Google Cloud Print™ Using Google Chrome™ • Register Your Machine with Google Cloud Print™ Using Web Based - Brother International MFC-J5930DW | Online Users Guide HTML - Page 564
to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide. Related Information • Before Using Google Cloud Print™ 557 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 565
the Google Cloud Print section, click Manage. You must sign in to your Google Account to see available devices. 4. Follow the on-screen instructions to register your machine. 5. When a confirmation message appears on your machine, press the OK button. If the confirmation message does not appear on - Brother International MFC-J5930DW | Online Users Guide HTML - Page 566
Home > Mobile/Web Connect > Google Cloud Print™ > Before Using Google Cloud Print™ > Register Your Machine with Google Cloud Print™ Using Web Based Management Register Your Machine with Google Cloud Print™ Using Web Based Management Make sure you have already created a Google Account. If you do not - Brother International MFC-J5930DW | Online Users Guide HTML - Page 567
. Sign in with your Google Account and follow the on- screen instructions to register your machine. 11. When you have finished registering your machine sure that Registration Status is set to Registered. If your machine supports the Secure Function Lock feature, printing via Google Cloud Print™ - Brother International MFC-J5930DW | Online Users Guide HTML - Page 568
Related Information • Before Using Google Cloud Print™ • Set the Date & Time • Configure Secure Function Lock 3.0 Using Web Based Management 561 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 569
Home > Mobile/Web Connect > Google Cloud Print™ > Print from Google Chrome™ or Chrome OS™ Print from Google Chrome™ or Chrome OS™ 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. 3. Click the Google Chrome™ menu icon. 4. Click Print. 5. Select your machine - Brother International MFC-J5930DW | Online Users Guide HTML - Page 570
Home > Mobile/Web Connect > Google Cloud Print™ > Print from Google Drive™ for Mobile Print from Google Drive™ for Mobile 1. Make sure your Brother machine is turned on. 2. Access Google Drive™ from your Android™ or Apple device's web browser. 3. Open the document that you want to print. 4. Tap the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 571
on. 2. Access the Gmail™ webmail service from your Android™ or Apple device's web browser. 3. Open the email that you want to print. 4. Tap the menu icon. If Print appears beside the attachment name, you can also print the attachment. Tap Print, and then follow the instructions on your mobile device - Brother International MFC-J5930DW | Online Users Guide HTML - Page 572
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint • Scan Using AirPrint • Send a Fax Using AirPrint (For MFC Models) 565 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 573
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 574
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser) 567 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 575
can be found by tapping in Safari. To configure your Brother machine for a wireless network, see the Quick Setup Guide or related topics in this guide. If your Brother machine supports a wired network, you can use a network cable to connect to the wireless access point/router. If your Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 576
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint > Disable and Enable AirPrint Using Web Based Management (Web Browser) Disable and Enable AirPrint Using Web Based Management (Web Browser) Confirm that your Brother machine is connected to the same network as your computer. 1. Start your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 577
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Printing Using AirPrint (OS X) • Print Using AirPrint (OS X) 570 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 578
machines appears. 7. Tap your machine's name in the list. 8. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your machine). 9. Tap Print. Related Information • Print Using AirPrint 571 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 579
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Before Printing Using AirPrint (OS X) Before Printing Using AirPrint (OS X) Before printing using OS X, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Print & - Brother International MFC-J5930DW | Online Users Guide HTML - Page 580
pop-up menu, and then select your Brother machine. 5. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your machine). 6. Click Print. Related Information • Print Using AirPrint 573 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 581
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint Scan Using AirPrint • Before Scanning Using AirPrint (OS X) • Scan Using AirPrint (OS X) 574 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 582
X) • Before scanning using OS X, add your Brother machine to the scanner list on your Mac computer. • Black and white scan is not currently supported by OS X v10.9. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Scanners pane on the left - Brother International MFC-J5930DW | Online Users Guide HTML - Page 583
application from the destination setting pop-up menu. 8. Click Show Details to change the scanning settings if needed. You can crop the image manually by dragging the mouse pointer over the portion you want to scan when scanning from the scanner glass. 9. Click Scan. Related Information • Scan - Brother International MFC-J5930DW | Online Users Guide HTML - Page 584
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (For MFC Models) Send a Fax Using AirPrint (For MFC Models) • Before Sending a Fax Using AirPrint (OS X) • Send a Fax Using AirPrint (OS X) 577 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 585
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (For MFC Models) > Before Sending a Fax Using AirPrint (OS X) Before Sending a Fax Using AirPrint (OS X) Before sending a fax, add your Brother machine to the printer list on your Mac computer. Make sure your Brother machine is - Brother International MFC-J5930DW | Online Users Guide HTML - Page 586
machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. • AirPrint supports only black and white fax documents. • Your machine supports the Secure Function Lock feature. Sending faxes via AirPrint is not available if Fax Tx for each user is restricted - Brother International MFC-J5930DW | Online Users Guide HTML - Page 587
same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows apps support this function. 2 1 3 1. Windows mobile device (Windows 10 Mobile or later) 2. Wi-Fi® connection 3. Your Brother machine Related Information • Mobile/Web - Brother International MFC-J5930DW | Online Users Guide HTML - Page 588
additional setup. Many native Android™ apps, including Google Chrome™, Gmail™, and Gallery, support printing. 2 1 3 1. Android™ 4.4 or later 2. Wi-Fi® Connection 3. Your Brother machine You must download the Mopria® Print Service from the Google Play™ Store and install it on your Android™ device - Brother International MFC-J5930DW | Online Users Guide HTML - Page 589
a computer. Download and install Brother iPrint&Scan from the Microsoft Store. For more detailed information, see the Mobile Print/Scan Guide for Brother iPrint&Scan. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com. Related Information • Mobile/Web Connect 582 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 590
&Scan to your Android™ device to use this feature. For more detailed information, see the Mobile Print/Scan Guide for Brother iPrint&Scan. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com. Related Information • Mobile/Web Connect • Control Panel Overview 583 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 591
Home > ControlCenter ControlCenter Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using ControlCenter gives you direct access to specific applications. • ControlCenter4 (Windows) • ControlCenter2 (Mac) 584 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 592
Home > ControlCenter > ControlCenter4 (Windows) ControlCenter4 (Windows) • Change the Operation Mode in ControlCenter4 (Windows) • Scan Using ControlCenter4 Home Mode (Windows) • Scan Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Create a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 593
Home > ControlCenter > ControlCenter4 (Windows) > Change the Operation Mode in ControlCenter4 (Windows) Change the Operation Mode in ControlCenter4 (Windows) ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any time. Home Mode Advanced Mode • Home Mode - Brother International MFC-J5930DW | Online Users Guide HTML - Page 594
ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. To change operation mode: 1. Click the (ControlCenter4) icon in the task tray, and then select Open. 2. Click the Configuration button, and then select - Brother International MFC-J5930DW | Online Users Guide HTML - Page 595
Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF - Brother International MFC-J5930DW | Online Users Guide HTML - Page 596
Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 597
Home > ControlCenter > ControlCenter4 (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click - Brother International MFC-J5930DW | Online Users Guide HTML - Page 598
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 599
Home > ControlCenter > ControlCenter4 (Windows) > Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) You can create up to three customized tabs, each including up to five customized buttons, with your preferred settings. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 600
Related Information • ControlCenter4 (Windows) 593 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 601
Home > ControlCenter > ControlCenter2 (Mac) ControlCenter2 (Mac) • Scan Using ControlCenter2 (Mac) • Set Up the Brother Machine Using ControlCenter2 (Mac) • Turn On the AutoLoad Feature (Mac) • Set Up Your Machine's Address Book Using ControlCenter2 (Mac) 594 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 602
Home > ControlCenter > ControlCenter2 (Mac) > Scan Using ControlCenter2 (Mac) Scan Using ControlCenter2 (Mac) Use Brother's ControlCenter software to scan photos and save them as JPEGs, PDFs, or other file formats. • Scan Using ControlCenter2 (Mac) • Save Scanned Data to a Folder as a PDF File Using - Brother International MFC-J5930DW | Online Users Guide HTML - Page 603
Home > ControlCenter > ControlCenter2 (Mac) > Set Up the Brother Machine Using ControlCenter2 (Mac) Set Up the Brother Machine Using ControlCenter2 (Mac) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. In the Finder menu bar, click Go > Applications > Brother, and then double- - Brother International MFC-J5930DW | Online Users Guide HTML - Page 604
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 605
Home > ControlCenter > ControlCenter2 (Mac) > Turn On the AutoLoad Feature (Mac) Turn On the AutoLoad Feature (Mac) Turn on AutoLoad to launch ControlCenter2 automatically each time you start your Mac. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the ( - Brother International MFC-J5930DW | Online Users Guide HTML - Page 606
then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at support.brother.com. Click FAQs & Troubleshooting and search for your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 607
Troubleshooting page on the Brother Solutions Center at support.brother.com. • (MFC-J5930DW) If the touchscreen displays errors and your Android™ device supports error is not cleared, call Brother Customer Service. The ink cartridge must be replaced. Replace the ink cartridge with a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 608
error is not cleared, call Brother Customer Service. Poor telephone line quality caused a communication machine to another telephone line. If the problem continues, call the telephone company and and interface cable (if used) have been guided correctly through the cable channel and out the back - Brother International MFC-J5930DW | Online Users Guide HTML - Page 609
You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to flash drive with a built-in hub, are not supported. Unplug the device from the USB direct interface. The Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. The ink - Brother International MFC-J5930DW | Online Users Guide HTML - Page 610
guides are set to the correct paper size. The machine's paper support is not set correctly. Make sure the paper support feed the next sheet of paper in the manual feed slot. Remove the jammed paper. See you have not subscribed to the Caller ID service from your telephone company. To use the Caller - Brother International MFC-J5930DW | Online Users Guide HTML - Page 611
The paper was not inserted in the center position of the manual feed slot. Remove the paper and reinsert it in the center of the manual feed slot, and then follow the LCD instructions. See Related Information: Load Paper in the Manual Feed Slot. The Jam Clear Cover is not closed correctly. Make - Brother International MFC-J5930DW | Online Users Guide HTML - Page 612
guides at the indicators for your paper size. See Related Information: Load Paper. 3. After you have checked the paper size and the paper orientation, follow the LCD instructions type and size is enabled. The machine has a mechanical problem. -OR- After the current connection between your Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 613
Journal Report. The machine has a mechanical problem. Disconnect the machine from the power for that is Unplug the device from the USB direct not supported has been connected to the interface. Turn the machine for the tray according to the LCD instructions. MFC-J5830DW/MFC-J5930DW Error Message - Brother International MFC-J5930DW | Online Users Guide HTML - Page 614
. If the error is not cleared, call Brother Customer Service. The ink cartridge must be replaced. Replace the ink cartridge the machine to another telephone line. If the problem continues, call the telephone company and ask them guided correctly through the cable channel and out the back of the machine. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 615
You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring flash drive with a built-in hub, are not supported. Unplug the device from the USB direct interface. The Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. The ink - Brother International MFC-J5930DW | Online Users Guide HTML - Page 616
sure the paper guides are set to the correct paper size. The machine's paper support is not set correctly. Make sure the paper support is fully inserted did not receive calls or you have not subscribed to the Caller ID service from your telephone company. To use the Caller ID feature, call your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 617
and the mobile device to an obstruction-free area. • If you are manually configuring the WiFi Direct network, make sure you have entered the correct password. it in the center of the MP tray, and then follow the LCD instructions. See Related Information: Load Paper in the Multi-purpose Tray (MP Tray - Brother International MFC-J5930DW | Online Users Guide HTML - Page 618
sure you loaded the paper in the proper orientation and set the paper guides at the indicators for your paper size. See Related Information: Load Paper. have checked the paper size and the paper orientation, follow the LCD instructions. If printing from your computer, make sure the paper size you - Brother International MFC-J5930DW | Online Users Guide HTML - Page 619
Paper Size Setting. The machine has a mechanical problem. -OR- A foreign object, such as The machine has a mechanical problem. Disconnect the machine from the the device from the USB direct not supported has been connected to the interface. Turn the instructions on the touchscreen and try to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 620
(ADF) • Document Jams • Turn off Distinctive Ring • Caller ID • Load Paper • Load Paper in the Manual Feed Slot • Printer Jam or Paper Jam • Paper is Jammed in the Front of the Machine • Remove Paper Scraps ) • Load Paper in the Multi-purpose Tray (MP Tray) • Paper Handling and Printing Problems 613 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 621
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report If the LCD shows: • [Unable to Clean - Brother International MFC-J5930DW | Online Users Guide HTML - Page 622
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or MFC-J5830DW/MFC-J5930DW 1. Press to interrupt the error temporarily. 2. Press [Settings] > [All Settings] > [Service] > [Data Transfer] > [Fax Transfer]. 3. Do one of the following: • If the touchscreen displays [No - Brother International MFC-J5930DW | Online Users Guide HTML - Page 623
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax ). Click PC-FAX in the left navigation bar, and then click Receive. 3. Read and confirm the instructions on your computer. Faxes in the machine's memory will be sent to your computer automatically. When faxes - Brother International MFC-J5930DW | Online Users Guide HTML - Page 624
When faxes in the machine's memory are not sent to your computer: Make sure you have set [PC Fax Receive] on the machine. If faxes are in the machine's memory when you set up PC-Fax Receive, the touchscreen will ask if you want to transfer the faxes to your computer. If Fax Preview is set to Off, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 625
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax J5930DW MFC-J5330DW 1. Press to interrupt the error temporarily. 2. Press [Settings] > [All Settings] > [Service] > [Data Transfer] > [Report Transfer]. 3. Enter the fax number where the Fax Journal report will - Brother International MFC-J5930DW | Online Users Guide HTML - Page 626
the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at support.brother.com. Connection Error Error Messages Cause (MFC- network settings. Network or server settings are incorrect. There is a problem with the network or server. (MFC-J5330DW) Date and time - Brother International MFC-J5930DW | Online Users Guide HTML - Page 627
trying to upload may have one of the following problems: • The file exceeds the service's limit on number of pixels, file size, etc. • The file type is not supported. • The file is corrupted. The file cannot be used: • Check the service's size or format restrictions. • Save the file as a different - Brother International MFC-J5930DW | Online Users Guide HTML - Page 628
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed in the Bottom of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages 621 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 629
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper - Brother International MFC-J5930DW | Online Users Guide HTML - Page 630
Home > Troubleshooting > Document Jams > Document is Jammed in the Bottom of the ADF Unit Document is Jammed in the Bottom of the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Lift the ADF document support, and remove the jammed paper. 3. Press . Related Information • Document - Brother International MFC-J5930DW | Online Users Guide HTML - Page 631
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper that is not jammed from the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 632
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 633
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed in the Front of the Machine • Paper is Jammed in the Back of the Machine • Remove Paper Scraps • Error and Maintenance Messages • Paper Handling and Printing Problems 626 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 634
Troubleshooting /MP Tray], [Repeat Jam Front/MP Tray] • [Jam Front/Manual Feed Slot], [Repeat Jam Front/Manual Feed] 1. Unplug the machine from the AC power outlet. 2. jam messages, for example [Repeat Jam Front/Rear], lift the paper support (1), and then pull it at an angle completely out of the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 635
If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], do the following: a. Lift the Jam Clear Flap, and remove the jammed paper. b. Make sure you look carefully inside (1) for any scraps of paper. 1 When finished, continue with the next step. 5. Using both - Brother International MFC-J5930DW | Online Users Guide HTML - Page 636
1 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2). 1 2 When finished, continue with the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 637
• If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 7. Gently close the scanner cover using the finger holds on each side. 8. If your LCD error message was [Jam Front/Rear] or [Repeat Jam Front/Rear], do the following: a. Open the Jam Clear Cover (1) at the back - Brother International MFC-J5930DW | Online Users Guide HTML - Page 638
], make sure you look carefully inside the manual feed slot for jammed paper and slowly pull it out of the machine. 11. If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], and you removed the paper support, put it firmly back in the machine. Make - Brother International MFC-J5930DW | Online Users Guide HTML - Page 639
13. Reconnect the power cord. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps. Related Information • Printer Jam or Paper Jam • Transfer Your Faxes or Fax Journal Report • Error and Maintenance Messages • Remove Paper - Brother International MFC-J5930DW | Online Users Guide HTML - Page 640
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the LCD displays the following paper jam messages, follow these steps: • [Jam Rear], [Repeat Jam Rear] • [Jam MP Tray], [Repeat Jam MP Tray] • [Jam Manual Feed - Brother International MFC-J5930DW | Online Users Guide HTML - Page 641
slowly pull the jammed paper out of the MP tray. 1 6. If your LCD error message was [Jam Manual Feed Slot] or [Repeat Jam Manual Feed Slot], slowly pull the jammed paper out of the manual feed slot. 7. Using both hands, use the finger holds on each side of the machine to lift the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 642
1 8. Slowly pull the jammed paper (1) out of the machine. 1 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine - Brother International MFC-J5930DW | Online Users Guide HTML - Page 643
• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 9. Gently close the scanner cover using the finger holds on each side. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 644
If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps. Related Information • Printer Jam or Paper Jam • Transfer Your Faxes or Fax Journal Report • Remove Paper Scraps 637 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 645
Troubleshooting ] > [Remove Paper Scraps]. 3. Follow the instructions on the LCD to locate and remove the jammed with your machine) in Landscape orientation in the manual feed slot. (If you do not have ] > [Remove Paper Scraps]. 3. Follow the instructions on the LCD to locate and remove the jammed - Brother International MFC-J5930DW | Online Users Guide HTML - Page 646
with your machine, check the following topics. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit support.brother.com. Using non-Brother supplies may affect the print quality, hardware performance - Brother International MFC-J5930DW | Online Users Guide HTML - Page 647
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Paper Handling and Printing Problems Paper Handling and Printing Problems Printing Difficulties Difficulties No printout Suggestions Check that the correct printer driver has been installed and selected. Check to see if the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 648
Difficulties Suggestions The headers or footers appear when the document is displayed on the screen but do not appear when the document is printed. Cannot perform 'Page Layout' printing. Print speed is too slow. Click /Start > Devices and Printers > Printers and Faxes. • Windows 8 Move your mouse - Brother International MFC-J5930DW | Online Users Guide HTML - Page 649
. See Related Information: Change the Print Setting Options When Having Printing Problems. Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper guides are adjusted correctly. See Related Information: Load Paper. Make sure - Brother International MFC-J5930DW | Online Users Guide HTML - Page 650
using Genuine Brother Ink. Make sure you are using the paper support flap. See Related Information: Load Paper. Make sure the paper If the machine's LCD displays a Paper Jam message and you still have a problem, see Related Information: Error and Maintenance Messages. If the paper tray is empty - Brother International MFC-J5930DW | Online Users Guide HTML - Page 651
Jam or Paper Jam. Make sure the paper guides are set to the correct paper size. Use Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax Are Having Difficulty with Your Machine • Troubleshooting • Error and Maintenance Messages • Replace - Brother International MFC-J5930DW | Online Users Guide HTML - Page 652
Smudged Printouts and Paper Jams (Windows) • Prevent Smudged Printouts and Paper Jams (Mac) • Clean the Base Pad • Change the Print Setting Options When Having Printing Problems • Reduce Printing Noise • Remove Paper Scraps 645 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 653
Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax problems Telephone and Fax problems DSL, VoIP or MagicJack services, call your service provider for connection instructions. If you are using or Pulse Dialing Mode. Send a manual fax by pressing the Hook button, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 654
to DSL, VoIP, or MagicJack services, call your service provider for connection instructions. If you are using a two. • If the Receive Mode is set to Manual, DO NOT adjust the Ring Delay setting. Have someone problems recur after resetting the Ring Delay, then a person, device, or subscriber service - Brother International MFC-J5930DW | Online Users Guide HTML - Page 655
four rings. If you are having problems receiving faxes or voice messages, set outgoing message with your Fax Receive Code for people sending manual faxes. For example: "After the beep, leave DSL, VoIP, or magicJack services, call your service provider for connection instructions. If you are using a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 656
: Clean the Scanner. Related Information • If You Are Having Difficulty with Your Machine • Set Dial Tone Detection • Telephone Line Interference/VoIP • Troubleshooting • Set Tone or Pulse Dialing Mode • Choose the Correct Receive Mode • Set Easy Receive • Voice Mail • Distinctive Ring • Set the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 657
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Initial Setup] > [Dial Tone]. 2. Press [Detection] or [No Detection]. 3. Press . Related Information • Telephone and Fax problems 650 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 658
receiving and ECM, except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)]. • [Normal] sets - Brother International MFC-J5930DW | Online Users Guide HTML - Page 659
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Other Problems Other Problems Copying Difficulties A Difficulties Cannot make a copy. Black lines or streaks appear in copies. A Suggestions Contact your administrator to check your Secure Function Lock Settings. Black - Brother International MFC-J5930DW | Online Users Guide HTML - Page 660
the machine is not showing an error message on the machine's display. Related Information • If You Are Having Difficulty with Your Machine • Troubleshooting • Clean the Scanner • Correct the Paper Feed to Clear Vertical Lines • Load Documents in the Automatic Document Feeder (ADF) • Load Documents - Brother International MFC-J5930DW | Online Users Guide HTML - Page 661
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine - Brother International MFC-J5930DW | Online Users Guide HTML - Page 662
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Use the Network Connection Repair - Windows 7/Windows 8/Windows 10: Click Yes. 2. Follow the on-screen instructions. 3. Check the diagnosis by printing the Network Configuration Report. The Network Connection - Brother International MFC-J5930DW | Online Users Guide HTML - Page 663
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report 656 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 664
Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems unable to resolve the problem, follow the instructions below: Investigate the problem using the WLAN manually, the SSID and password are displayed on your Brother machine. If your mobile device supports the manual - Brother International MFC-J5930DW | Online Users Guide HTML - Page 665
connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool. Related Information • Network Problems • Configure Your Machine for a Wireless Network When the SSID is Not Broadcast • Use Wi-Fi Direct® 658 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 666
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > My Brother Machine Cannot Port number: Type 54925. - In Protocol: UDP is selected. See the instruction manual that came with your third-party Security/Firewall Software or contact the software manufacturer. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 667
but your Brother machine still cannot print and scan, uninstall the Brother software and drivers and reinstall them. Related Information • Network Problems • Print the WLAN Report • Use the Network Connection Repair Tool (Windows) • Wireless LAN Report Error Codes • Check Network Devices Using the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 668
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Want to Check that My Network have checked and tried all of the above but you are still having problems, see the instructions supplied with your wireless LAN access point/router to find the SSID and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 669
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Want to Check that final number, which corresponds to "0" in the subnet mask, to 1-254. Usually, there are no problems when the subnet mask is "255.255.255.0". Use the same value for all of your computers. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 670
• My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network 663 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 671
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Google Cloud Print™ Problems Google Cloud Print™ Problems Difficulty My Brother machine is not displayed in the printer list. I cannot print. I cannot register my Brother machine with Google Cloud Print™. I do not see a - Brother International MFC-J5930DW | Online Users Guide HTML - Page 672
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty My support article for more information about AirPrint: support.apple.com/kb/HT4356. Related Information • If You Are Having Difficulty with Your Machine • Troubleshooting - Brother International MFC-J5930DW | Online Users Guide HTML - Page 673
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version, and firmware update. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Machine - Brother International MFC-J5930DW | Online Users Guide HTML - Page 674
Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW to use. 3. Press [OK] for two seconds to reboot the machine. Related Information • Troubleshooting • Reset Functions Overview • Transfer Your Faxes or Fax Journal Report 667 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 675
Home > Troubleshooting > Reset Your Brother Machine > Reset Functions Overview Reset Functions Overview The following reset functions are available: 1. [Machine Reset] You can reset all the machine's settings - Brother International MFC-J5930DW | Online Users Guide HTML - Page 676
Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options When Having Printing Problems • Pack and Ship Your Brother Machine 669 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 677
the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third-party ink and/or cartridges. To protect your investment and obtain premium performance from the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 678
3. Open the new ink cartridge bag for the color indicated on the LCD, and take out the ink cartridge. IMPORTANT • DO NOT touch the cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge. 1 • Quickly shake just the black ink cartridge horizontally 15 times as - Brother International MFC-J5930DW | Online Users Guide HTML - Page 679
ink cartridge; this can cause the ink to leak out of the cartridge. Related Information • Routine Maintenance • Error and Maintenance Messages • Paper Handling and Printing Problems • Pack and Ship Your Brother Machine 672 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 680
Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) • Clean the Machine's LCD • Clean the Outside of - Brother International MFC-J5930DW | Online Users Guide HTML - Page 681
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water. 1 3 2 3. In the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 682
printed sample shows a vertical line. After the glass strip is cleaned, the vertical line is gone. Related Information • Clean Your Brother Machine • Telephone and Fax problems • Other Problems 675 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 683
print head when needed. If there is a print quality problem, start the cleaning process manually. • Clean the print head if there is a horizontal line ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service. • You can - Brother International MFC-J5930DW | Online Users Guide HTML - Page 684
Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) 677 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 685
(Windows) To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. 1. Do one of the following: • For Windows Vista and Windows Server 2008 Click (Start) > Control Panel > Hardware and Sound - Brother International MFC-J5930DW | Online Users Guide HTML - Page 686
) To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. 1. Select System Preferences from the Apple menu. 2. Select Printers & Scanners, and then select the machine. 3. Click the Options - Brother International MFC-J5930DW | Online Users Guide HTML - Page 687
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off. 2. Clean - Brother International MFC-J5930DW | Online Users Guide HTML - Page 688
. • DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. 1. If the paper support flap is open, close it, and then close the paper support. 2. Pull the paper trays (1) completely out of the machine as shown by the arrow. 1 1 3. Wipe the outside of the machine - Brother International MFC-J5930DW | Online Users Guide HTML - Page 689
6. Replace the tray top cover and slowly push the paper tray completely into the machine. Related Information • Clean Your Brother Machine 682 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 690
could be damaged. 3. Gently close the scanner cover using both hands. 4. Reconnect the power cord. Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems 683 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 691
are stained with ink or have a buildup of paper dust, it may cause paper feed problems. 1. Unplug the machine from the AC power outlet. 2. If the paper support flap is open, close it, and then close the paper support. 3. Pull the paper tray (1) completely out of the machine as shown by the arrow - Brother International MFC-J5930DW | Online Users Guide HTML - Page 692
you fit the paper support into the channels. 8. Slowly push the paper tray completely into the machine. 9. Reconnect the power cord. Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems. Related Information • Clean Your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 693
are only a few sheets of paper left in the tray. 1. If the paper support flap is open, close it, and then close the paper support. 2. Pull the paper trays (1) completely out of the machine as shown by the arrow Information • Clean Your Brother Machine • Paper Handling and Printing Problems 686 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 694
machine from the AC power outlet. 2. If the paper support flap is open, close it, and then close the paper support. 3. Pull the paper tray (1) completely out of the machine as shown by the arrow. 1 4. Lift the paper support (1), and then pull it at an angle completely out of the machine as - Brother International MFC-J5930DW | Online Users Guide HTML - Page 695
7. Slowly push the paper tray completely into the machine. 8. Reconnect the power cord. Related Information • Clean Your Brother Machine • Error and Maintenance Messages • Paper Handling and Printing Problems 688 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 696
up Rollers for Paper Tray #2 Related Models: MFC-J5930DW 1. Unplug the machine from the AC power outlet. 2. If the paper support flap is open, close it, and then close the paper support. 3. Pull tray #2 (1) completely out of the machine as shown by the arrow. 1 4. Clean the paper pick-up rollers for - Brother International MFC-J5930DW | Online Users Guide HTML - Page 697
Home > Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Print Alignment from Your Computer (Windows) • Check the Print Alignment from Your Computer (Mac) • Check the Ink Volume • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 698
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check - Brother International MFC-J5930DW | Online Users Guide HTML - Page 699
has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage - Brother International MFC-J5930DW | Online Users Guide HTML - Page 700
has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage - Brother International MFC-J5930DW | Online Users Guide HTML - Page 701
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> MFC-J5330DW >> - Brother International MFC-J5930DW | Online Users Guide HTML - Page 702
blurry like this. After the print alignment is adjusted correctly, text looks like this. 7. Press . Related Information • Check Your Brother Machine • Paper Handling and Printing Problems 695 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 703
for other paper sizes. 8. Click OK to return to the printer driver window. 9. Click OK. Related Information • Check Your Brother Machine • Paper Handling and Printing Problems • Change the Print Setting Options When Having Printing - Brother International MFC-J5930DW | Online Users Guide HTML - Page 704
the print alignment for other paper sizes. 7. Change other printer settings, if needed. 8. Click Print. Related Information • Check Your Brother Machine • Paper Handling and Printing Problems • Change the Print Setting Options When Having Printing - Brother International MFC-J5930DW | Online Users Guide HTML - Page 705
• When the ink cartridge is near the end of its life or having a problem, one of the following icons is displayed. The ink level is low. The ink to the [Ink] menu screen. Press [Ink Cartridge Model], and follow the instruction on the touchscreen. 2. Press . You can also check the ink volume from - Brother International MFC-J5930DW | Online Users Guide HTML - Page 706
Related Information • Check Your Brother Machine • Touchscreen LCD Overview • Settings Screen Overview • Print a Document (Windows) • Print a Document (Mac) • Monitor Machine Status from Your Computer (Windows) 699 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 707
access the troubleshooting website. Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies. Error icons Icon Description The ink level is low. The ink cartridge is at the end of its life. There is a problem with the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 708
• Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) • Turn Off the Status Monitor (Windows) • Cancel a Print Job (Windows) • Check the Ink Volume 701 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 709
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on - Brother International MFC-J5930DW | Online Users Guide HTML - Page 710
the Show Status Monitor Feature (Windows) Turn Off the Show Status Monitor Feature (Windows) The Show Status Monitor feature lets you know if there is a problem with a device that your computer is monitoring. The default setting is Only when printing from this PC. To turn it off, follow these steps - Brother International MFC-J5930DW | Online Users Guide HTML - Page 711
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the 2. Click OK. (Brother Status Monitor) icon or window, and then select Exit. Related - Brother International MFC-J5930DW | Online Users Guide HTML - Page 712
and then click the Open Printer Utility button. The Status Monitor screen appears. Troubleshooting Click the Troubleshooting button to access the Brother Solutions Center, offering FAQs and troubleshooting tips. Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button - Brother International MFC-J5930DW | Online Users Guide HTML - Page 713
Icon Related Information • Check Your Brother Machine • Access Web Based Management Description The ink cartridge is at the end of its life. There is a problem with the ink cartridge. 706 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 714
Quality] > [Correct 2. Press the [Next] button, and then follow the instructions on the touchscreen. MFC-J5830DW/MFC-J5930DW 1. Press [Ink] > [Improve Press the [Next] button, and then follow the instructions on the touchscreen. Related Information • Routine Maintenance • Other Problems 707 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 715
options: Option Description Reduce Smudging Select this option according to your paper type and whether you are using 1-sided or 2-sided printing if you have problems with smudged printouts or paper jams. Reduce Uneven Lines Select this option according to your paper size if you have - Brother International MFC-J5930DW | Online Users Guide HTML - Page 716
• Prevent Smudged Printouts and Paper Jams (Mac) • Check the Print Alignment from Your Computer (Windows) • Check the Print Alignment from Your Computer (Mac) • Print Settings (Windows) • Print Options (Mac) 709 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 717
before unplugging it to make sure that all mechanical noises have stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head. 1. Unplug the machine from the AC power outlet. 2. Using both hands, use the finger holds on each side - Brother International MFC-J5930DW | Online Users Guide HTML - Page 718
IMPORTANT • Make sure the plastic tab on the left side of the orange protective part (1) clicks securely into place (2). 1 2 • If you are not able to find the orange protective part, ship the machine without it. DO NOT leave the ink cartridges in the machine during shipping. 9. Wrap the machine in - Brother International MFC-J5930DW | Online Users Guide HTML - Page 719
If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange" machine. 11. Close the carton and tape it shut. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 720
Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings from Your Computer 713 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 721
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports • Settings and Features Tables 714 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 722
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. • Temporary settings (for example: Contrast and Overseas Mode) - Brother International MFC-J5930DW | Online Users Guide HTML - Page 723
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date & Time • Set the Time Zone • - Brother International MFC-J5930DW | Online Users Guide HTML - Page 724
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [General Setup] > [Volume]. 2. Press one of the following - Brother International MFC-J5930DW | Online Users Guide HTML - Page 725
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one - Brother International MFC-J5930DW | Online Users Guide HTML - Page 726
, it acts as though it is turned off. The machine will wake up and start printing when it receives a print job or a fax. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode. • The timer will restart if any operation is carried out on the machine, such - Brother International MFC-J5930DW | Online Users Guide HTML - Page 727
the machine will be in Sleep Mode before it automatically powers off. When this feature is set to [Off], you must power off the machine manually. To turn on the machine after the Auto Power Off feature has turned it Off, press . The machine will not power off automatically when: • The - Brother International MFC-J5930DW | Online Users Guide HTML - Page 728
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date & Time Set the Date & Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. >> MFC- - Brother International MFC-J5930DW | Online Users Guide HTML - Page 729
(For example, enter 19:45 for 7:45 PM.) 11. Press . Related Information • General Settings • Register Your Machine with Google Cloud Print™ Using Web Based Management • Set Your Station ID 722 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 730
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00. Pacific Time in the USA and Canada - Brother International MFC-J5930DW | Online Users Guide HTML - Page 731
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC- - Brother International MFC-J5930DW | Online Users Guide HTML - Page 732
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On You can set how long the LCD backlight stays on after the last finger press. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW - Brother International MFC-J5930DW | Online Users Guide HTML - Page 733
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Your Station ID Set Your Station ID Set the machine's Station ID if you want the date and time to appear on each fax you send. NOTE (USA only) The Telephone Consumer Protection Act of 1991 makes it - Brother International MFC-J5930DW | Online Users Guide HTML - Page 734
Related Information • General Settings • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date & Time 727 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 735
Pulse Dialing Mode Your Brother machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode. This feature is not available 2. Press [Tone] or [Pulse]. 3. Press . Related Information • General Settings • Telephone and Fax problems 728 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 736
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set a Prefix Dial Before Every Fax Number Set a Prefix Dial Before Every Fax Number The Dial Prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 737
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Prevent Dialing a Wrong Number (Dial Restriction) Prevent Dialing a Wrong Number (Dial Restriction) This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 738
Option Enter # Twice On Off Description The machine will prompt you to re-enter the number. If you re-enter the same number correctly, the machine will start dialing. If you re-enter the wrong number, the touchscreen will show an error message. The machine will restrict all fax sending and outbound - Brother International MFC-J5930DW | Online Users Guide HTML - Page 739
]. 3. Press . MFC-J5830DW/MFC-J5930DW 1. Press [Settings] > [Quiet Mode]. 2. Press [On] or [Off]. 3. Press . Related Information • General Settings • Touchscreen LCD Overview • Paper Handling and Printing Problems 732 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 740
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> MFC-J5330DW >> MFC-J5830DW/MFC- - Brother International MFC-J5930DW | Online Users Guide HTML - Page 741
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models: MFC-J5330DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard - Brother International MFC-J5930DW | Online Users Guide HTML - Page 742
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts 735 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 743
saving them as your Shortcuts. Later you can press the Shortcut to apply these settings instead of manually re-entering them. Some Shortcut menus are not available depending on your model. These instructions describe how to add a Copy Shortcut. The steps for adding a Fax, Scan, Web Connect or Apps - Brother International MFC-J5930DW | Online Users Guide HTML - Page 744
When adding Fax or Scan to Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favorite Settings as a Shortcut 737 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 745
to confirm. When changing Fax or Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. MFC-J5830DW/MFC-J5930DW 1. If the Home screen 1, screen 2, or screen 3 appears, press [Shortcuts]. 2. Press a tab from [1] to [3] to display the Shortcut you - Brother International MFC-J5930DW | Online Users Guide HTML - Page 746
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax problems 739 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 747
report from your computer using the Fax Journal management software. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the software. User Settings The User Settings report prints a list of your current settings. Network Configuration The Network - Brother International MFC-J5930DW | Online Users Guide HTML - Page 748
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press a or b to display the report options, and then press the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 749
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7" Touchpanel models) • Features Tables (2.7" Touchpanel models) • Settings Tables (3.7" Touch Panel models) • Features Tables (3.7" Touch Panel - Brother International MFC-J5930DW | Online Users Guide HTML - Page 750
according to the LCD instructions. Print Head - Cleaning Clean the print head according to the LCD instructions. Remove Paper - TCP/IP protocol. Setup Wizard - Configure your internal print server manually. WLAN Assistant - Configure your wireless network settings using the Brother - Brother International MFC-J5930DW | Online Users Guide HTML - Page 751
Improve Print - Quality Check and correct the print quality, alignment and paper feeding according to the LCD instructions. Print Head - Cleaning Clean the print head according to the LCD instructions. Remove Paper - Scraps Remove a piece of paper in the machine according to the LCD - Brother International MFC-J5930DW | Online Users Guide HTML - Page 752
or cell phone, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or the cloud service. If you select Fax Forward, or Forward to Cloud, you can turn on the Backup Print safety feature. Print the received time and date on - Brother International MFC-J5930DW | Online Users Guide HTML - Page 753
Distinctive Turn on the telephone company's Distinctive Ring Ring Pattern subscriber service to register your new ring pattern on the machine. - Set To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information. Select the Ethernet link mode. View - Brother International MFC-J5930DW | Online Users Guide HTML - Page 754
or off for a wireless LAN. To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information. Configure your internal print server manually. Configure your wireless network settings using the Brother CDROM. Configure your wireless network settings using the one - Brother International MFC-J5930DW | Online Users Guide HTML - Page 755
Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Direct I/F Enable - - Turn the Wi-Fi Direct connection on or off. E-mail/IFAX Mail Address (Available after Internet Fax (I-Fax) is downloaded.) Setup Server SMTP Server Enter the email address. (Up to 60 characters) Enter the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 756
Network I/F - - - Network Reset - - - Descriptions Relay a document to another fax machine. Register the Domain name. Print the relay Broadcast Report. Manually check the POP3 or IMAP4 server for new messages. Display messages and notifications from Brother. Change the Web connection settings - Brother International MFC-J5930DW | Online Users Guide HTML - Page 757
to always be added before the fax number every time you dial. - Adjust the equalization for transmission difficulties. VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, select Basic (for VoIP). Machine Reset Restore all the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 758
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7" Touchpanel models) Features Tables (2.7" Touchpanel models) Related Models: MFC-J5330DW [Fax] (When [Fax Preview] is [Off]) Level 1 Redial(Pause) Address Book Call - Brother International MFC-J5930DW | Online Users Guide HTML - Page 759
Level 1 Options Save as Shortcut Level 2 Call History Address Book Level 3 Outgoing Call Caller ID History (Search:) Edit Set New Default - Factory Reset - - - Descriptions Select a number from the Outgoing Call history and then send a fax to it, add it to the Address Book, or delete it. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 760
Level 1 Sending Faxes Level 2 Options Received Faxes Save as Shortcut Print/Delete Address Book (Search:) Level 3 Contrast Glass Scan Size Broadcasting Preview Color Setting Delayed Fax Batch TX Real Time TX Overseas Mode Call History Address Book Set New Default Factory Reset - Level 4 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 761
Level 1 Address Book Level 2 (Search:) Edit Level 3 Level 4 Detail - (This will appear only when LDAP is on.) - - - Apply - Call Redial - - History Outgoing Call Apply - Edit - Caller ID Apply - History Edit - Descriptions When LDAP is on, the search will be within the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 762
Internet Fax (I-Fax) is downloaded.) Other Scan to Actions Address Book Manual to FTP to Network to Web Other Scan to Actions (Select Profile name Other Scan - - (Appears when you install to Actions a Web Services Scanner, Descriptions Scan documents and save them directly to a USB flash - Brother International MFC-J5930DW | Online Users Guide HTML - Page 763
page. Print photos by choosing the index numbers. Scan documents into a USB flash drive. Connect the Brother machine to an Internet service. [LGR Copy Shortcuts] Level 1 Level 2 Level 3 Descriptions Ledger 2in1 Options Quality Select the Copy resolution for your document type. Letter ⇒ Ledger - Brother International MFC-J5930DW | Online Users Guide HTML - Page 764
. Connect the Brother machine to an Internet service. Connect the Brother machine to the Brother Apps service. Change the shortcut name. Change the shortcut instructions. Clean the print head according to the LCD instructions. Remove a piece of paper in the machine according to the LCD instructions. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 765
) Level 1 Descriptions Setup Wizard Configure your internal print server manually. WLAN Assistant Configure your wireless network settings using the Brother drive. Web Connect the Brother machine to an Internet service. Related Information • Settings and Features Tables • Important Note 758 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 766
instructions. - Clean the print head according to the LCD instructions. - Remove a piece of paper in the machine according to the LCD instructions - Set TCP/IP protocol. - Configure your internal print server manually. - Configure your wireless network settings using the Brother CD-ROM. - Brother International MFC-J5930DW | Online Users Guide HTML - Page 767
Improve Print - Quality Check and correct the print quality, alignment and paper feeding according to the LCD instructions. Print Head Cleaning - Clean the print head according to the LCD instructions. Remove Paper Scraps - Remove a piece of paper in the machine according to the LCD - Brother International MFC-J5930DW | Online Users Guide HTML - Page 768
or cell phone, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or the cloud service. 761 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 769
Check which scheduled jobs are in the machine's memory and cancel selected jobs. Distinctive Turn on the telephone company's Distinctive Ring Ring Pattern subscriber service to register your new ring pattern on the machine. - Set your 3-digit area code only if you do not dial it within your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 770
range automatically. Turn the IPv6 protocol on or off for a wireless LAN. To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information. Configure your internal print server manually. Configure your wireless network settings using the Brother CD-ROM. 763 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 771
one-button push method. - Configure your Wi-Fi Direct network settings using WPS with a PIN code. - Configure your Wi-Fi Direct network settings manually. - Set your machine as the Group Owner. - View your machine's device name. - View the Group Owner's SSID. When the machine is not - Brother International MFC-J5930DW | Online Users Guide HTML - Page 772
Level 1 E-mail/IFAX (Available after Internet Fax (I-Fax) is downloaded.) Level 2 Level 3 Level 4 Descriptions Setup Server SMTP SSL/TLS Send or receive an email via an email server that requires secure SSL/TLS communication. Verify Verify the SMTP Server Certification Certificate - Brother International MFC-J5930DW | Online Users Guide HTML - Page 773
Level 1 E-mail/IFAX (Available after Internet Fax (I-Fax) is downloaded.) Message from Brother Web Connect Settings Network I/F Level 2 Manual Receive Message from Brother Status Proxy Settings - Level 3 - - Proxy Connection Address Port User Name Password - Network Reset - - Level 4 - - - - - - Brother International MFC-J5930DW | Online Users Guide HTML - Page 774
to always be added before the fax number every time you dial. - Adjust the equalization for transmission difficulties. VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, select Basic (for VoIP). Machine Reset Restore all the - Brother International MFC-J5930DW | Online Users Guide HTML - Page 775
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (3.7" Touch Panel models) Features Tables (3.7" Touch Panel models) Related Models: MFC-J5830DW/MFC-J5930DW [Fax] (When [Fax Preview] is [Off]) Level 1 Level 2 Level 3 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 776
[Fax] (When [Fax Preview] is [On]) Level 1 Sending Faxes Received Faxes Level 2 Address Book Call History Options Save as Shortcut Print/ Delete Level 3 (Search:) Edit Redial Outgoing Call Caller ID History Fax Resolution 2-sided Fax (MFC-J5930DW) Contrast Glass Scan Size Broadcasting Preview - Brother International MFC-J5930DW | Online Users Guide HTML - Page 777
Level 1 Received Faxes Address Book Call History Level 2 Print/ Delete (Search:) Level 3 Print All(Old Faxes) Delete All(New Faxes) Delete All(Old Faxes) - Level 4 - Edit Detail - (This will appear only when LDAP is on.) - - - Apply - Redial - - Outgoing Apply - Call Edit - - Brother International MFC-J5930DW | Online Users Guide HTML - Page 778
OCR to Image to E-mail to E-mail Server (Available after Internet Fax (I-Fax) is downloaded.) Other Scan to Actions Address Book Manual Next Destinations Level 3 - - Level 4 - - Descriptions Scan documents and save them directly to a USB flash drive without using a computer. Other Scan to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 779
Scan to Actions (Select Profile name) - Level 3 - Options Save as Shortcut - Options Save as Shortcut - WS Scan (Appears when you install a Web Services Scanner, which is displayed in your computer's Network explorer.) Other Scan to Actions Scan - Scan for E-mail - Scan for Fax - Scan for - Brother International MFC-J5930DW | Online Users Guide HTML - Page 780
or on the Internet. to FTP Send scanned data via FTP. - Connect the Brother machine to an Internet service. - Connect the Brother machine to the Brother Apps service. - Change the shortcut name. - Change the shortcut settings. - Delete the shortcut. Rename Change the shortcut name - Brother International MFC-J5930DW | Online Users Guide HTML - Page 781
instructions. Clean the print head according to the LCD instructions. Remove a piece of paper in the machine according to the LCD instructions Configure your internal print server manually. WLAN Assistant Configure your service. Related Information • Settings and Features Tables • Important Note - Brother International MFC-J5930DW | Online Users Guide HTML - Page 782
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup • Where Can I Find My Brother Machine's Network Settings? • Network Management - Brother International MFC-J5930DW | Online Users Guide HTML - Page 783
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer - Brother International MFC-J5930DW | Online Users Guide HTML - Page 784
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text - Brother International MFC-J5930DW | Online Users Guide HTML - Page 785
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use - Brother International MFC-J5930DW | Online Users Guide HTML - Page 786
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management We recommend setting a login password to prevent unauthorized access to Web Based - Brother International MFC-J5930DW | Online Users Guide HTML - Page 787
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup Change the Machine Settings Using Remote Setup The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 788
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) Remote Setup (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Set Up Your - Brother International MFC-J5930DW | Online Users Guide HTML - Page 789
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine from Your Computer (Windows) Set Up the Brother Machine from Your Computer (Windows) If Secure Function Lock is set to On, you - Brother International MFC-J5930DW | Online Users Guide HTML - Page 790
Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 791
Apply Click to upload data to the machine without exiting the Remote Setup Program. 3. Click OK. • If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 137 and 161. • If you are - Brother International MFC-J5930DW | Online Users Guide HTML - Page 792
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) If Secure Function Lock is set to On, - Brother International MFC-J5930DW | Online Users Guide HTML - Page 793
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 794
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Use Remote Setup - Brother International MFC-J5930DW | Online Users Guide HTML - Page 795
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) • Set Up the Brother Machine Using ControlCenter2 (Mac) • Set Up Your Machine's Address Book Using ControlCenter2 (Mac) 788 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 796
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) > Set Up the Brother Machine Using ControlCenter2 (Mac) Set Up the Brother Machine Using ControlCenter2 (Mac) If Secure Function Lock is set to On, you cannot - Brother International MFC-J5930DW | Online Users Guide HTML - Page 797
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and - Brother International MFC-J5930DW | Online Users Guide HTML - Page 798
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) > Set Up Your Machine's Address Book Using ControlCenter2 (Mac) Set Up Your Machine's Address Book Using ControlCenter2 (Mac) Use Remote Setup through - Brother International MFC-J5930DW | Online Users Guide HTML - Page 799
Home > Appendix Appendix • Specifications • Supply Specifications • Enter Text on Your Brother Machine • Brother Numbers 792 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 800
Home > Appendix > Specifications Specifications General Specifications Printer Type Print Head Black Color Memory Capacity LCD (liquid crystal display) 1 Power Source Power Consumption 2 Dimensions Inkjet Piezo with 420 nozzles x 1 Piezo with 420 nozzles x 3 • MFC-J5330DW/MFC-J5830DW 128 MB • MFC- - Brother International MFC-J5930DW | Online Users Guide HTML - Page 801
• MFC-J5830DW 15.7 in. (398 mm) 12 in. (304 mm) 20.9 in. (530 mm) 15.7 in. (398 mm) 31.8 in. (807 mm) • MFC-J5930DW 18.4 in. (467 mm) 14.7 in. (374 mm) 20.9 in. (530 mm) 15.7 in. (398 mm) 31.8 in. (807 mm) Weights • MFC-J5330DW 36.8 lb (16.7 kg) • MFC-J5830DW 37.7 lb (17.1 kg) • MFC-J5930DW - Brother International MFC-J5930DW | Online Users Guide HTML - Page 802
Temperature Best Print Quality Humidity Operating Best Print Quality ADF (automatic document feeder) 68 to 91 °F (20 to 33 °C) 20 to 80% (without condensation) 20 to 80% (without condensation) Up to 50 pages 8 Paper: 20 lb (80 g/m²) 1 Measured diagonally 2 Measured when the machine is connected to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 803
Paper Input Multi-purpose tray (MP tray) 3 (MFC-J5830DW/ MFC-J5930DW) Manual Feed Slot (MFC-J5330DW) Paper Output 1 6")/(10 x 15 cm), Photo L (3.5" x 5")/(9 x 13 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm) Maximum Up to - Brother International MFC-J5930DW | Online Users Guide HTML - Page 804
Automatic Redial Memory Transmission Up to 6 250 (200 Address Book/50 Manual Dial) 1 time after 5 minutes Up to 200 pages 2 Out of (5" x 7")/(13 x 18 cm) File Format JPEG (Progressive JPEG format is not supported) PDF Print Resolution Up to 1200 x 1800 dpi (MFC-J5930DW) Paper Type Plain - Brother International MFC-J5930DW | Online Users Guide HTML - Page 805
TWAIN Compliant Yes (Windows Vista / Windows 7 / Windows 8 / Windows 10) (OS X v10.9.5 / 10.10.x /10.11.x) WIA Compliant Yes (Windows Vista / Windows 7 / Windows 8 / Windows 10) ICA Compliant Yes (OS X v10.9.5 / 10.10.x /10.11.x) Color Depth • MFC-J5330DW/MFC-J5830DW 48 bit color processing ( - Brother International MFC-J5930DW | Online Users Guide HTML - Page 806
a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. Network Specifications You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows only - Brother International MFC-J5930DW | Online Users Guide HTML - Page 807
Windows 8, Windows 8.1, Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise. 4 PC-Fax supports black and white only. For the latest driver updates, visit support.brother.com and go to your model's Downloads page. All trademarks, brand and product names are the property of - Brother International MFC-J5930DW | Online Users Guide HTML - Page 808
Specifications MFC-J5330DW Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink The first time you install the ink cartridges, the machine will use extra ink to fill the ink delivery Cartridge tubes - Brother International MFC-J5930DW | Online Users Guide HTML - Page 809
Home > Appendix > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. >> MFC-J5330DW >> MFC-J5830DW/MFC-J5930DW MFC-J5330DW When you - Brother International MFC-J5930DW | Online Users Guide HTML - Page 810
• Press to cycle between letters, numbers and special characters. • Press to cycle between lowercase and uppercase letters. • To move the cursor to the left or right, press d or c. Inserting spaces • To enter a space, press [Space]. Or, you can press c to move the cursor. Making corrections • If - Brother International MFC-J5930DW | Online Users Guide HTML - Page 811
latest software and utilities and read FAQs & Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too. support.brother.com For Customer Service In USA: www.brother-usa.com/support (Self-Service/Email/Chat) 1-877-BROTHER (1-877-276-8437 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 812
Related Information • Appendix 805 - Brother International MFC-J5930DW | Online Users Guide HTML - Page 813
USA/CAN Version B
Online User's Guide
MFC-J5330DW
MFC-J5830DW
MFC-J5930DW
IMPORTANT NOTICE
The following features described in this guide may not be available at the time of purchase:
•
Auto Crop
in
Scan
options
•
Fit to Page
in
Copy
options
•
Ink Save Copy
•
Thin Paper Copy
•
Book Copy
•
Watermark Copy
These features will be available in January 2017.
To activate these features, download the latest firmware and software:
•
To check for the latest firmware, visit
solutions.brother.com/up2
.
•
To check for the latest software, go to your model's
Downloads
page on the Brother Solutions
Center at
support.brother.com
, and download the
Full Driver & Software Package
.
© 2017 Brother Industries, Ltd. All rights reserved.