Brother International MFC-L2720DW Basic Users Guide - Page 64
Fax and Telephone Problems
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Fax and Telephone Problems Related Models: MFC-L2720DW/MFC-L2740DW If you cannot send or receive a fax, check the following: 1 Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall jack. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine. Please contact your telephone service provider for connection issues. 2 Check the receive mode. See Related Information: • Receive Modes • Choose the Correct Receive Mode 3 Try changing the compatibility settings. You may be able to send and receive faxes by lowering the connection speed. For more information, see Related Information: Set Telephone Line Compatibility for Interference and VoIP Systems If the problem still is not resolved, turn the machine off, and then turn it on. Related Information • Set Telephone Line Compatibility for Interference and VoIP Systems on page 31 • Receive Modes on page 31 • Choose the Correct Receive Mode on page 33 49 A Troubleshooting