Brother International MP-21C Users Manual - English - Page 51

Printing

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USER'S GUIDE Printing Question The printer prints unexpectedly or it prints incorrect images. The computer hangs up when the printer starts printing, or an application error occurs. My headers or footers appear when I view my document on screen but do not show up when I print them. Printing takes too long. The printer doesn't print in color. The printer will not turn on again or is unable to print after the PC goes into sleep mode (Suspend or Hibernation) when using Windows 3.1x. Recommendation • Cancel the print job from your computer. Then, turn the printer off and on. • Make sure your application software is correctly set up to use this printer and check the printer driver settings or printer settings in your application software. • If the printer port is set as an ECP port, change it to be a bi-directional port. See your PC's manual for how to change the printer port. Check to see if the system resources are enough (PC memory, etc). When you have many applications open, the system resources of your PC will not be enough and your PC will hang up. Close applications you are not using and try again. Most Inkjet printers have a restricted area that cannot be printed on. Adjust the top and bottom margins in your document to allow for this. Check by using the preview screen in the application. • When you print color graphic images, there is a large amount of data and the printer will take a relatively long time to complete printing. • When all the LEDs are blinking alternately, the printer is making itself ready to print. Wait till the (On/Off) LED comes on. Printing speed depends on the memory size and performance of your PC. • Super Fine mode takes a long time to complete printing, set the mode to Normal mode or Draft mode. • The printer may be set in monochrome mode. Check the setting of the printer driver. • Check that the ink has not run out. • Make sure that the PC is on. Remove the Printer Interface Card and re-insert it into the PC. • Contact the vendor of the PC you are using and get the latest PC card service software from them. • Restart your computer. 5-8

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USER’S GUIDE
5-8
Printing
Question
Recommendation
The printer prints unexpectedly
or it prints incorrect images.
•
Cancel the print job from your computer. Then,
turn the printer off and on.
•
Make sure your application software is correctly
set up to use this printer and check the printer
driver settings or printer settings in your
application software.
•
If the printer port is set as an ECP port, change it
to be a bi-directional port. See your PC’s manual
for how to change the printer port.
The computer hangs up when
the printer starts printing, or an
application error occurs.
Check to see if the system resources are enough (PC
memory, etc). When you have many applications
open, the system resources of your PC will not be
enough and your PC will hang up. Close applications
you are not using and try again.
My headers or footers appear
when I view my document on
screen but do not show up
when I print them.
Most Inkjet printers have a restricted area that cannot
be printed on. Adjust the top and bottom margins in
your document to allow for this. Check by using the
preview screen in the application.
Printing takes too long.
•
When you print color graphic images, there is a
large amount of data and the printer will take a
relatively long time to complete printing.
•
When all the LEDs are blinking alternately, the
printer is making itself ready to print. Wait till the
(On/Off)
LED comes on. Printing speed
depends on the memory size and performance of
your PC.
•
Super Fine mode takes a long time to complete
printing, set the mode to Normal mode or Draft
mode.
The printer doesn’t print in
color.
•
The printer may be set in monochrome mode.
Check the setting of the printer driver.
•
Check that the ink has not run out.
The printer will not turn on
again or is unable to print after
the PC goes into sleep mode
(Suspend or Hibernation) when
using Windows 3.1x.
•
Make sure that the PC is on. Remove the Printer
Interface Card and re-insert it into the PC.
•
Contact the vendor of the PC you are using and
get the latest PC card service software from them.
•
Restart your computer.