Brother International PT 1300 Users Manual - English - Page 68

TROUBLESHOOTING, Problem, Remedy

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TROUBLESHOOTING Problem 1. The display stays blank after you have turned on the machine. 2. The machine does not print or the printed characters are blurred. 3. The text files that you stored in the memory are no longer there. 4. The printed characters are not formed properly. 5. A blank horizontal white line appears through the printed label. 6. Striped tape appears. 7. The machine has "locked up" (i.e., nothing happens when a key is pressed). Remedy • Check that the correct AC adapter (AD-60) is being used and that it is connected correctly. • If you are using alkaline batteries, check that they are correctly inserted. • If the batteries are low, replace them with new ones. • Check that the correct AC adapter (AD-60) is being used and that it is connected correctly. • Check that the tape cassette has been inserted properly. • If the tape cassette is empty, replace it with a new one. • Make sure that the back cover has been attached. • If the batteries are low, replace them with new ones. • If you are using alkaline batteries, they may be low. Try using the AC adapter or replace the batteries with new ones. • Check that the correct AC adapter (AD-60) is being used and that it is connected correctly. • Clean the print head as explained on page 10 and 10. • You have reached the end of the tape. Replace the tape cassette with a new one. • Turn off the machine, and then while holding Clear down Code and BS , turn the machine back on. The text in the display, all format settings, and all text files stored in the memory are erased. 64

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64
TROUBLESHOOTING
Problem
Remedy
1.
The display stays blank
after you have turned on
the machine.
•
Check that the correct AC adapter (AD-60) is
being used and that it is connected correctly.
•
If you are using alkaline batteries, check that
they are correctly inserted.
•
If the batteries are low, replace them with new
ones.
2.
The machine does not
print or the printed char-
acters are blurred.
•
Check that the correct AC adapter (AD-60) is
being used and that it is connected correctly.
•
Check that the tape cassette has been inserted
properly.
•
If the tape cassette is empty, replace it with a
new one.
•
Make sure that the back cover has been
attached.
3.
The text files that you
stored in the memory are
no longer there.
•
If the batteries are low, replace them with new
ones.
4.
The printed characters
are not formed properly.
•
If you are using alkaline batteries, they may be
low. Try using the AC adapter or replace the
batteries with new ones.
•
Check that the correct AC adapter (AD-60) is
being used and that it is connected correctly.
5.
A blank horizontal
white line appears
through the printed
label.
•
Clean the print head as explained on page 10
and 10.
6.
Striped tape appears.
•
You have reached the end of the tape.
Replace the tape cassette with a new one.
7.
The machine has
“locked up” (i.e., nothing
happens when a key is
pressed).
•
Turn off the machine, and then while holding
down
and
, turn the machine back
on. The text in the display, all format settings,
and all text files stored in the memory are
erased.
Code
Clear
BS