Brother International PocketJet 3 Plus Users Manual - English - Page 61

s Don't, Print, s Are Partially, Printed

Page 61 highlights

Pages Don't Print The green DATA indicator remains lit but does not blink The print buffer contains unprinted data from the software application. If you have already inserted paper in the printer, take the paper out and re-insert it to make sure the printer knows paper is ready. If that doesn't work, you may need to turn the printer off, turn it back on, and restart the print job. If paper has not already been inserted into the printer, insert a new sheet of paper and the print job should proceed. An ASCII text application has not finished a text line with a CR/LF or form feed, and the printer does not know the line is complete. Printing another page or manually form feeding using the main switch may finish the page correctly The application should be sending data to the printer, but the green DATA indicator is not lit Make sure the interface cable is properly connected to both the printer and the host computer, or that the infrared unit is properly connected and oriented toward the infrared unit on the computer. See page 12, "Connecting to your Computer". Pages Are Partially Printed The green DATA indicator light goes out while a page remains in the printer The software application may not have sent a full page of data. Restart the print job. The application may have sent the wrong information about page size or you may have put in the wrong paper size. Check the application and the print driver for the proper page size. Check to be sure the application and the page you are inserting in the printer are the same. Adjust one or the other if necessary. Make sure the printer driver is not inadvertently set to "No Feed Mode." You may advance the paper position by pressing and holding the main switch while paper is loaded. The printer ejects a partially printed page, and the green DATA indicator light remains lit or blinking Make sure the Paper Size selection is correct using the application's dialog box. Page 57

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Page 57
Pages Don’t
Print
The
green DATA
indicator remains lit but does not blink
The print buffer contains unprinted data from the software application.
If you have already inserted paper in the printer, take the paper out and re-insert it to
make sure the printer knows paper is ready.
If that doesn’t work, you may need to turn
the printer off, turn it back on, and restart the print job.
If paper has not already been inserted into the printer, insert a new sheet of paper and
the print job should proceed.
An ASCII text application has not
nished a text line with a CR/LF or form feed, and
the printer does not know the line is complete.
Printing another page or manually form
feeding using the main switch may
nish the page correctly
The application should be sending data to the printer, but the
green
DATA
indicator is not lit
Make sure the interface
cable is properly connected to both the printer and the host
computer, or that the infrared unit is properly connected and oriented toward the
infrared unit on the computer.
See page 12, “Connecting to your Computer”.
Pages Are Partially
Printed
The
green DATA
indicator light goes out while a page remains in
the printer
The software application may not have sent a full page of data.
Restart the print job.
The application may have sent the wrong information about page size or you may have
put in the wrong paper size.
Check the application and the print driver for the proper
page size.
Check to be sure the application and the page you are inserting in the printer
are the same.
Adjust one or the other if necessary.
Make sure the printer driver is not inadvertently set to “No Feed Mode.”
You may advance the paper position by pressing and holding the main switch while
paper is loaded.
The printer ejects a partially printed page, and the
green DATA
indicator light remains lit or blinking
Make sure the Paper Size selection is correct using the application’s dialog box.