Canon 820D S820D User's Guide

Canon 820D - S Color Inkjet Printer Manual

Get Canon 820D - S Color Inkjet Printer PDF manuals and user guides View all Canon 820D manuals
Add to My Manuals
Save this manual to your list of manuals

Canon 820D manual content summary:

  • Canon 820D | S820D User's Guide - Page 1
    PHOTO PRINTER User's Guide V1
  • Canon 820D | S820D User's Guide - Page 2
    Use This Manual 6 Safety Precautions 8 Printer Driver Functions (Windows 15 Opening the Printer Properties Dialog Box 16 Printer Properties Dialog Box Description 18 BJ Status Monitor Functions 32 Cancelling a Print Job 35 Uninstalling Printer Drivers 36 Printer Driver Functions (Macintosh
  • Canon 820D | S820D User's Guide - Page 3
    the Nozzle Check Pattern 90 Printhead Cleaning 94 Printhead Deep Cleaning 97 Cleaning the Printer 99 Transporting the Printer 101 Printing Media 105 Compatible Media Types 106 Envelopes 108 High Resolution Paper 112 Glossy Photo Paper 114 High Gloss Photo Film 116 Glossy Photo Cards
  • Canon 820D | S820D User's Guide - Page 4
    Table of Contents Troubleshooting 132 Cannot Install the Printer Driver 133 Print Quality is Poor or Contains Errors 135 Printer Does Not Start or Stops During Print Jobs 152 Paper Does Not Feed Properly or Paper Jams 158 The POWER Lamp Flashes Orange 161 An Error Message is Displayed on the
  • Canon 820D | S820D User's Guide - Page 5
    you for purchasing the Canon S820D Photo Printer. This User's Guide provides complete explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning ® Instructions that, if ignored, could
  • Canon 820D | S820D User's Guide - Page 6
    How to Use This Manual How to Use This Manual To view this User's Guide, we recommend that you use Acrobat Reader 3.0 or later. The screens shown below are for Acrobat Reader 4.0. Please note that screens displayed by Acrobat Reader 3.0
  • Canon 820D | S820D User's Guide - Page 7
    How to Use This Manual Use this button to search for a word. Displays the table of contents. Click the heading to jump to the topic. Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings. 7
  • Canon 820D | S820D User's Guide - Page 8
    read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning ® You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions
  • Canon 820D | S820D User's Guide - Page 9
    cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call the Canon Customer Care Center. Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collects on the plug and
  • Canon 820D | S820D User's Guide - Page 10
    disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. s Working around the printer Do not use inflammable sprays near the printer. This could cause
  • Canon 820D | S820D User's Guide - Page 11
    a heating source. To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 41°F to 95°F (5°C to 35 and humidity of 10% to 90% (condensation free). Do not place the printer on a thick rug or carpet. Ensure that the area around the power outlet
  • Canon 820D | S820D User's Guide - Page 12
    s Power supply Never remove the plug by pulling on the cord. Safety Precautions Do not use a powerstrip. Never use a power supply voltage other than that supplied in the country of purchase. The correct power supply voltages and frequencies are as follows: USA/Canada: AC 120V, 60Hz Europe: AC 230V
  • Canon 820D | S820D User's Guide - Page 13
    in the printer while it is printing. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call the Canon Customer Care
  • Canon 820D | S820D User's Guide - Page 14
    Safety Precautions s About the Operation Panel If the operation panel becomes damaged and the liquid crystal solution in the panel leaks out, DO NOT taste or swallow the liquid. If the liquid is accidentally swallowed, call a physician immediately. If the liquid gets on your hands or clothes, wash
  • Canon 820D | S820D User's Guide - Page 15
    Printer Driver Functions (Windows) Printer Driver Functions (Windows) • Opening the Printer Properties Dialog Box • Printer Properties Dialog Box Description • BJ Status Monitor Functions • Cancelling a Print Job • Uninstalling Printer Drivers 15
  • Canon 820D | S820D User's Guide - Page 16
    describes only the general procedure for opening the Printer Properties dialog box. 1 In an application, select the command to print a document. The Print dialog box can usually be opened by selecting Print from the File menu. Note 2 Ensure that Canon S820D is selected in the Name field. Then
  • Canon 820D | S820D User's Guide - Page 17
    Panel - Printers and Other Hardware - Printers and Faxes. 2 Select the Canon S820D icon. 3 Open the File menu and select: • Windows Me/Windows 98 Properties • Windows XP/Windows 2000 Printing Preferences... The Printer Properties dialog box opens. Opening the Printer Properties Dialog Box 17
  • Canon 820D | S820D User's Guide - Page 18
    Printer Driver Functions (Windows) Printer Properties Dialog Box Description • Main Tab • Page Setup Tab • Stamp/Background Tab • Effects Tab • Profiles Tab • operation. The equivalent screens for Windows XP and Windows 2000 may look slightly different. Printer Properties Dialog Box Description 18
  • Canon 820D | S820D User's Guide - Page 19
    Main Tab (6) (5) Printer Driver Functions (Windows) (1) (2) (3) (4) (1) Media Type Ensure that this setting matches the type of media loaded in the printer. (2) Print Quality Select the print quality you require from among the different options. To select custom Print quality, select Custom and
  • Canon 820D | S820D User's Guide - Page 20
    Properties dialog box, click the ? mark then click the desired item. To see a description of operating procedures, click the Help button. If the button does not appear when using Windows XP or Windows 2000, click the Start button then select Programs - Canon S820D - Guide. Printer Properties Dialog
  • Canon 820D | S820D User's Guide - Page 21
    (9) Printer Driver Functions (Windows) (1) (2) (3) (4) (5) (6) (7) (8) (1) Page Size Ensure that the correct paper size is selected. (2) Orientation Select landscape or portrait printing and ensure that it is the same orientation used in the application. Printer Properties Dialog Box Description
  • Canon 820D | S820D User's Guide - Page 22
    Printer Driver Functions (Windows) (3) Printing Type Select the printing method from among the following. Normal-size Printing The document is printed according to the original dimensions. This setting is usually selected by default. Fit-to-Page Printing The document is automatically resized to
  • Canon 820D | S820D User's Guide - Page 23
    Order When selected, the document starts printing with the last page. (8) Collate Select to print multiple copies of the document one copy at a time. (9) Preview Area Verify the overall layout, stamps, background, etc., to be applied to the print job. Printer Properties Dialog Box Description 23
  • Canon 820D | S820D User's Guide - Page 24
    (8) Printer Driver Functions (Windows) (1) (4) (2) (3) (5) (7) (6) (1) Stamp Select the check box and choose the stamp. (2) Place stamp over text When selected, the stamp is printed over the print data. (3) Stamp first page only Prints the stamp only on the first page. Printer Properties Dialog Box
  • Canon 820D | S820D User's Guide - Page 25
    Printer Driver Functions (Windows) (4) Define Stamp... This allows you to create new stamps, or modify details of a selected stamp. (5) Background Select the check box and choose the background image you wish to use. (6) Background first page only Prints the background image only on the first page. (7)
  • Canon 820D | S820D User's Guide - Page 26
    Effects Tab (6) Printer Driver Functions (Windows) (1) (2) (3) (4) (5) (1) Simulate Illustration Select the check box to manipulate color image data to produce illustration effects. Adjust the brightness of the image with the Contrast slide bar. Printer Properties Dialog Box Description 26
  • Canon 820D | S820D User's Guide - Page 27
    Printer Driver Functions (Windows) (2) Monochrome Effects Prints a color image in a single color. Select the check box and choose a color or use a custom color using Select Color. (3) Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colors, especially
  • Canon 820D | S820D User's Guide - Page 28
    Profiles Tab Printer Driver Functions (Windows) (1) (2) (3) (4) (6) (5) (1) Printing Profiles This list displays the printing settings currently registered in the Profiles tab. The Current Settings profile contains the settings currently specified in the Main, Page Setup and
  • Canon 820D | S820D User's Guide - Page 29
    fied in the Main, Page Setup and Effects tabs. Select Current Settings in the Printing Profiles list then click this button. The Add to Profiles dialog box appears. (5) Retrieve from Profiles Click to activate registered printer settings. The contents of the Main, Page Setup and Effects tabs are changed
  • Canon 820D | S820D User's Guide - Page 30
    Tab Printer Driver Functions (Windows) (1) (2) (5) (3) (4) (6) (7) (8) (1) Cleaning Click to start printhead cleaning. (2) Deep Cleaning Click to start printhead deep cleaning. Use this function only if Cleaning has not improved the print quality. Printer Properties Dialog Box Description
  • Canon 820D | S820D User's Guide - Page 31
    Printer Driver Functions (Windows) (3) Printhead Alignment Aligns the printhead. For details on printhead alignment, refer to the Quick Start Guide. (4) Nozzle Check Prints the nozzle check pattern to ensure that the printhead nozzles are ejecting ink normally. For details, refer to "Examining the
  • Canon 820D | S820D User's Guide - Page 32
    BJ Status Monitor Functions Printer Driver Functions (Windows) The BJ Status Monitor allows you to check the status of the printer. If an error when data is sent to the printer. When launched, the BJ Status Monitor appears as an icon on the Task Bar. 1 Click the Canon BJ Status Monitor icon on the
  • Canon 820D | S820D User's Guide - Page 33
    Printer Driver Functions (Windows) Note ® To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button. BJ Status Monitor Functions 33
  • Canon 820D | S820D User's Guide - Page 34
    out of paper or ink is low). In such cases, take the appropriate action as described in the Printer Status tab. In Windows Me or Windows 98, click the Guide tab and follow the instructions on screen. When paper has run out: When the ink level is low: Note ® For details on the
  • Canon 820D | S820D User's Guide - Page 35
    Cancelling a Print Job Printer Driver Functions (Windows) To cancel the current print job, first open the BJ Status Monitor. 1 Click the Canon BJ Status Monitor icon on the Task Bar. 2 Click Cancel Printing. Note ® If Cancel Printing is grayed out, press the printer's RESUME/CANCEL button to
  • Canon 820D | S820D User's Guide - Page 36
    you to delete all the files associated with the printer driver at the same time. Note 1 Click the Start button and select Programs, Canon S820D, Uninstall. ® For Windows XP, click the Start button and select All Programs, Canon S820D, Uninstall. 2 Click Yes when the confirmation message appears
  • Canon 820D | S820D User's Guide - Page 37
    Printer Driver Functions (Macintosh) Printer Driver Functions (Macintosh) • Description of Print Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Network • Uninstalling Printer Drivers 37
  • Canon 820D | S820D User's Guide - Page 38
    Description of Print Settings • Page Setup Dialog Box • Print Dialog Box Printer Driver Functions (Macintosh) • Printer Utility Dialog Box • Detailed Setting Dialog Box • Options Dialog Box • Register Settings Dialog Box Description of Print Settings 38
  • Canon 820D | S820D User's Guide - Page 39
    Page Setup Dialog Box Printer Driver Functions (Macintosh) The Page Setup dialog box contains settings for the printed page, such as the size of the print media, and resizing the printed image. To open the Page Setup dialog box, select Page Setup from the File menu in an application. (1) (2) (7)
  • Canon 820D | S820D User's Guide - Page 40
    Custom dialog box allows you to specify the length and width of the paper. (8) Utilities Click to open the Printer Utility dialog box for maintenance operations, such as printhead cleaning and nozzle check pattern printing, as well as for changing the print mode. Description of Print Settings 40
  • Canon 820D | S820D User's Guide - Page 41
    Printer Driver Functions (Macintosh) (9) Save Settings Saves the settings specified in the Page Setup dialog box. (10) Preview Area This image allows you to confirm how the document will print with the selected paper settings. Description of Print Settings 41
  • Canon 820D | S820D User's Guide - Page 42
    Driver Functions (Macintosh) The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box. (1) (2) (1) Select the function you wish to perform. (2) Display area showing the various maintenance functions, including cleaning and test pattern printing
  • Canon 820D | S820D User's Guide - Page 43
    Note Printer Driver Functions (Macintosh) ¬ Printhead Cleaning ¬ Printhead Deep Cleaning ® For information about Printhead Alignment, refer to the Quick Start Guide. Description of Print Settings 43
  • Canon 820D | S820D User's Guide - Page 44
    Print Dialog Box Printer Driver Functions (Macintosh) The Print dialog box specifies the media type and print settings to be used for your print job. To open the Print dialog box, select Print from the File menu in an application. (3) (1) (4) (5) (6) (2) (1) Media Type Ensure that this
  • Canon 820D | S820D User's Guide - Page 45
    Printer Driver Functions (Macintosh) (4) Details... Allows you to manually set the print quality and color settings in the Detailed Setting Dialog Box. (5) Options... Specify the output destination, print order and page layout for the document you are printing. (6) Apply... Allows you to register
  • Canon 820D | S820D User's Guide - Page 46
    Setting Dialog Box Printer Driver Functions (Macintosh) To open the Detailed Setting dialog box, select Manual then click Details.... in the Print dialog box and (2) (1) (3) (1) Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box. Description of
  • Canon 820D | S820D User's Guide - Page 47
    Printer Driver Functions (Macintosh) (2) Print Quality Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving it to the left increases printing speed. (3) Halftoning Select either Dither or Diffusion ink dot confi
  • Canon 820D | S820D User's Guide - Page 48
    Printer Driver Functions (Macintosh) s Special Effects Panel To display the Special Effects panel, click the Special effects display icon. (1) (5) (2) (3) (4) (1) Simulate illustration Select the check box to manipulate color image data to produce illustration effects. Adjust the brightness of the
  • Canon 820D | S820D User's Guide - Page 49
    Printer Driver Functions (Macintosh) (2) Monochrome effects Prints a color image in a single color. Select the check box and choose the color you wish to use. (3) Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colors, especially blues and
  • Canon 820D | S820D User's Guide - Page 50
    Color display icon. Printer Driver Functions (Macintosh) (1) (2) (3) (4) (5) (6) (1) Color Correction Select a color correction method: BJ Standard, ColorSync or None. BJ Standard is usually the optimum color correction method for printing with a Bubble Jet printer. When ColorSync is selected
  • Canon 820D | S820D User's Guide - Page 51
    Printer Driver Functions (Macintosh) (2) Print Type For printing that emphasizes intermediate colors, select Photo. For printing that emphasizes the brightness of primary colors, select Graphics. For documents that contain large amounts of a basic color, select Spot Color. (3) Printer Profile Select
  • Canon 820D | S820D User's Guide - Page 52
    Options Dialog Box Printer Driver Functions (Macintosh) To open the Options dialog box, click the Options... button in the Print dialog box. (1) (7) (2) (3) (4) (5) (6) (1) Layout Allows you to print two or four pages of a document on a single page, or to enlarge printing so that a single
  • Canon 820D | S820D User's Guide - Page 53
    Printer Driver Functions (Macintosh) (2) Duplex Printing The document is printed on both sides of the paper. After printing one side, turn the ejected page over, and print on the other side. (3) Fit-to-page Printing The document is automatically resized to fit the paper size. When using this function
  • Canon 820D | S820D User's Guide - Page 54
    Register Settings Dialog Box Printer Driver Functions (Macintosh) To open the Register Settings dialog box, click the Apply... button in the Print dialog box. (2) (1) (3) (4) (5) (1) Settings Displays a list of the registered print settings. (2) Import Imports a set of print settings. To use
  • Canon 820D | S820D User's Guide - Page 55
    BJ Print Monitor Printer Driver Functions (Macintosh) The BJ Print Monitor allows you to check the progress of print jobs. You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility. s Opening the BJ Print Monitor 1 Select Chooser from the Apple menu. 2 Set
  • Canon 820D | S820D User's Guide - Page 56
    Print Monitor Functions Printer Driver Functions (Macintosh) ... Click to pause printing of the specified document. ... Click to resume printing. ... Click to cancel printing of the specified document. Displays the printer status. If an error occurs, instructions are displayed. Displays the printer
  • Canon 820D | S820D User's Guide - Page 57
    Cancelling a Print Job Printer Driver Functions (Macintosh) When the BJ Print Monitor is running, you can use it to cancel or suspend the currently printing job. 1 Select BJ Print Monitor in the Application menu. Note 2 Click the name of the print job you wish to cancel, then click . The
  • Canon 820D | S820D User's Guide - Page 58
    Before Setting up the Printer • Install the printer driver on each network computer that will use the printer. For information on installation, refer to the Quick Start Guide. • Use a USB cable to connect the printer to the computer that will function as the print server. s Printer Setup To use the
  • Canon 820D | S820D User's Guide - Page 59
    4 Click Share. Printer Driver Functions (Macintosh) 5 Confirm that S820D server is selected in Enter new print server name then click Send. 6 Confirm that the new print server name has been added to Current print servers then click Close. 7 Click the close box to close the Chooser. • Client setup
  • Canon 820D | S820D User's Guide - Page 60
    Printer Driver Functions (Macintosh) s Checking Print Status • Checking print status from the print server To check the status of a print job from the print server, start the BJ Print Monitor. Select BJ Print Monitor in the Application menu. To close the BJ Print Monitor, select Close Status Window
  • Canon 820D | S820D User's Guide - Page 61
    s BJ Status Monitor Functions Printer Driver Functions (Macintosh) .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document. Note ® • You can determine the owner of a computer by selecting the File Sharing
  • Canon 820D | S820D User's Guide - Page 62
    proceeding, ensure that you save any unsaved files in any currently running applications. Note 1 Load the Setup Software & User's Guide CD-ROM. 2 Double-click the Printer Driver folder. 3 Double-click the Installer icon. 4 When the Software License Agreement is displayed, click Accept, if you agree
  • Canon 820D | S820D User's Guide - Page 63
    Using the Memory Card Startup Utility (Windows) Using the Memory Card Startup Utility (Windows) • Starting the Memory Card Startup Utility • Setting the Application to Be Started • Deleting the Memory Card Startup Utility 63
  • Canon 820D | S820D User's Guide - Page 64
    automatically when you insert a memory card. To start it manually, follow the instructions below. Note ® • Always use the Memory Card Startup digital camera, otherwise you may not be able to take photographs. This printer supports only the format used by the digital camera. - If you change or
  • Canon 820D | S820D User's Guide - Page 65
    Using the Memory Card Startup Utility (Windows) 1 Double-click the " " icon found on the right side of the task bar. The Memory Card Startup Utility is displayed. Start an application. Starts an application. Depending on the application, the contents of the memory card may be displayed. View card
  • Canon 820D | S820D User's Guide - Page 66
    slot as a removable disk. Therefore, if you want to turn off the printer while you are using the computer, perform the hardware removal operation by using dialog box where you can change the mode (Read-only mode, or Read/write enabled mode) of the card slot by following the on-screen instructions. By
  • Canon 820D | S820D User's Guide - Page 67
    Using the Memory Card Startup Utility (Windows) Do not display this dialog when a card is inserted. When this check box is selected, this screen is not displayed even when a memory card is inserted. Close Closes the Memory Card Startup Utility. Starting the Memory Card Startup Utility 67
  • Canon 820D | S820D User's Guide - Page 68
    is clicked. 1 Open the Memory Card Startup Utility, and then click Auto-Start Properties. ¬ Starting the Memory Card Startup Utility The Auto-Start Properties dialog box is displayed. 2 Specify Start Settings, and then click the OK button. Setting the Application to Be Started 68
  • Canon 820D | S820D User's Guide - Page 69
    Using the Memory Card Startup Utility (Windows) Start the appropriate application [recommended]. When you select this option, the system automatically identifies the type of data stored in the memory card and starts the appropriate application. When this option is not selected, the specifi
  • Canon 820D | S820D User's Guide - Page 70
    (Windows) Always start the same application. When you select this option, the system always starts same application regardless of the type of data stored on the memory button in the Auto-Start Properties dialog box, and select the application to be started. Setting the Application to Be Started 70
  • Canon 820D | S820D User's Guide - Page 71
    Using the Memory Card Startup Utility (Windows) Deleting the Memory Card Startup Utility Delete the Memory Card Startup Utility following the procedure below: 1 Click the Start button, and select Settings and then Control Panel. If you are using Windows XP, the deletion procedure is as follows:
  • Canon 820D | S820D User's Guide - Page 72
    Using the Memory Card Startup Utility (Windows) Perform the subsequent operations as instructed on the screen. Deleting the Memory Card Startup Utility 72
  • Canon 820D | S820D User's Guide - Page 73
    Using the Memory Card Utility (Macintosh) Using the Memory Card Utility (Macintosh) • Starting the Memory Card Utility • Setting the Application to Be Started • Deleting the Memory Card Utility 73
  • Canon 820D | S820D User's Guide - Page 74
    . To start it manually, follow the instructions below. Note ® printer does not support the unique format of the computer, format it with the digital camera. - If you change or manipulate the contents of a memory card from a computer, be sure to print the contents from the computer. If you print
  • Canon 820D | S820D User's Guide - Page 75
    1 In the Apple menu, click BJ Utility. The Memory Card Utility is displayed. Using the Memory Card Utility (Macintosh) Start an application. Starts an application. Depending on the application, the contents of the memory card may be displayed. Starting the Memory Card Utility 75
  • Canon 820D | S820D User's Guide - Page 76
    Memory Card Utility (Macintosh) Change the drive's read/write attribute. Displays the Driver Settings dialog box where you can change the mode (Read-only mode, or Read/write enabled mode) of the card slot by following the on-screen instructions. By default, the mode is set to read only. Be sure to
  • Canon 820D | S820D User's Guide - Page 77
    application. is clicked. 1 Open the Memory Card Utility, and click Auto-start an application when. ¬ Starting the Memory Card Utility The Auto-Start Properties dialog box is displayed. 2 Specify Start Settings, and then click the OK button. Setting the Application to Be Started 77
  • Canon 820D | S820D User's Guide - Page 78
    Using the Memory Card Utility (Macintosh) Start the appropriate application. When you select this option, the system automatically identifies the type of data stored in the memory card and starts the appropriate application. When this option is not selected, the specifi
  • Canon 820D | S820D User's Guide - Page 79
    Note Using the Memory Card Utility (Macintosh) Always start the same application. When you select this option, the system always starts same application regardless of the type of data stored on the memory card. ® To change the application to be started, click Change the
  • Canon 820D | S820D User's Guide - Page 80
    are files that have not been saved, be sure to save those files before you delete the Memory Card Utility. 1 Insert the Setup Software & User's Guide CD-ROM into the CD drive, and open the Memory Card Utility folder. 2 Double-click the BJ Uninstaller icon. The Uninstaller dialog
  • Canon 820D | S820D User's Guide - Page 81
    Using the Memory Card Utility (Macintosh) 4 If a message like the one below is displayed, click the Restart now button. Deleting the Memory Card Utility 81
  • Canon 820D | S820D User's Guide - Page 82
    Using the Memory Card Utility (Macintosh) 5 Restart the computer to delete the Memory Card Utility. Deleting the Memory Card Utility 82
  • Canon 820D | S820D User's Guide - Page 83
    Routine Maintenance • When to Replace Ink Tank and Maintain Printhead • Replacing an Ink Tank • Printing the Nozzle Check Pattern • Printhead Cleaning • Printhead Deep Cleaning • Cleaning the Printer • Transporting the Printer Routine Maintenance 83
  • Canon 820D | S820D User's Guide - Page 84
    below to clean the nozzles. ¬ Printing the Nozzle Check Pattern If the print quality is poor ¬ Printhead Cleaning If the problem remains ¬ Printhead Deep Cleaning If printhead deep cleaning does not resolve the problem, the printhead may be worn out. Contact the Canon Customer Care Center. When to
  • Canon 820D | S820D User's Guide - Page 85
    . The printer will not print properly if an incorrect ink tank is used, or installed in an incorrect position. With this printer, ink refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality. 1 Ensure that the printer is
  • Canon 820D | S820D User's Guide - Page 86
    2 Remove the empty ink tank. Push the tab and remove the ink tank. Routine Maintenance Do not touch the lock lever; remove only the ink tank. Important ® • Handle ink tanks carefully to avoid staining clothing or the surrounding area. • Discard empty ink tanks according to the local laws and
  • Canon 820D | S820D User's Guide - Page 87
    Routine Maintenance 3 Unpack the new ink tank and pull off the orange tape. Discard the pastic wrapper. Replacing an Ink Tank 87
  • Canon 820D | S820D User's Guide - Page 88
    Routine Maintenance 4 Remove the orange protective cap from the bottom of the ink tank. Never press here! Ink may squirt out of the tank. Important ® • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port.
  • Canon 820D | S820D User's Guide - Page 89
    right. The ink tank installation process is now complete. ® • To maintain optimal print quality, use an ink tank within six months of first use. • Once an ink it from the printer and leave it out in the open. An ink tank left out in the open and then reinstalled in the printer may not function.
  • Canon 820D | S820D User's Guide - Page 90
    and Macintosh printer drivers, or from the printer itself. s Printing the Nozzle Check Pattern from the Printer Drivers Windows 1 With the printer on, load a sheet of Letter or A4 paper in the printer. 2 Open the Printer Properties dialog box. ¬ Opening the Printer Properties Dialog Box 3 Click the
  • Canon 820D | S820D User's Guide - Page 91
    can normally be opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utilities dialog box. 4 Select Test Print from the pull-down menu, and then click the Nozzle Check icon. 5 When the confirmation message is displayed, click OK. ¬ Examining the Nozzle
  • Canon 820D | S820D User's Guide - Page 92
    s Printing the Nozzle Check Pattern through the Printer Routine Maintenance 1 With the printer on, load a sheet of Letter or A4 paper in the printer. 2 Hold the RESUME/CANCEL button down until the POWER lamp flashes twice. ¬ Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 92
  • Canon 820D | S820D User's Guide - Page 93
    the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Lines missing here indicate the printhead requires cleaning. Unevenness in these patterns indicates the printhead requires alignment
  • Canon 820D | S820D User's Guide - Page 94
    , so perform printhead cleaning only when necessary. s Cleaning the Printhead from the Printer Drivers Windows 1 Ensure that the printer is on. 2 Open the Printer Properties dialog box. ¬ Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Cleaning icon. 4 When
  • Canon 820D | S820D User's Guide - Page 95
    in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box. 4 Select Cleaning from the pull-down menu, and then click the Cleaning icon. Note 5 When the confirmation message appears, click OK. ® If the problem remains even after you repeat printhead cleaning three times
  • Canon 820D | S820D User's Guide - Page 96
    the Printhead from the Printer Routine Maintenance 1 Ensure that the printer is on. 2 Hold down the RESUME/CANCEL button until the POWER lamp flashes once. Now the POWER lamp starts flashing and print head cleaning begins. Do not perform any other operations until the head cleaning finishes. After
  • Canon 820D | S820D User's Guide - Page 97
    from the printer driver. Note ® Printhead deep cleaning consumes more ink than standard printhead cleaning, so perform this procedure only when necessary. Windows 1 Ensure that the printer is on. 2 Open the Printer Properties dialog box. ¬ Opening the Printer Properties Dialog Box 3 Click the
  • Canon 820D | S820D User's Guide - Page 98
    in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box. 4 Select Cleaning from the pull-down menu, and then click the Deep Cleaning icon. 5 Click OK. Now the POWER lamp starts flashing and print head deep cleaning begins. The process takes one or two minutes to complete
  • Canon 820D | S820D User's Guide - Page 99
    Maintenance During normal printing, ink and small scraps of paper accumulate in the printer. When the accumulated debris becomes clearly visible, clean the printer by the following procedure. 1 Turn the printer off. 2 Ensure that the POWER lamp is off and unplug the printer. Caution ® Always ensure
  • Canon 820D | S820D User's Guide - Page 100
    ink, scraps of paper, and dust. Pay special attention to cleaning the black panel that can easily become dirty. Do not touch any of the printer's internal components, such as the Ink Absorber. Warning ® Do not use any flammable solvents, such as paint thinner, benzene or alcohol. Ink Absorber Black
  • Canon 820D | S820D User's Guide - Page 101
    do not have the original packing materials, pack the printer carefully and thoroughly in protective material and place inside a sturdy box. 1 Turn the printer off. 2 After making sure that the POWER lamp is off, unplug the printer. Important ® Do not unplug the printer while the POWER lamp is lit or
  • Canon 820D | S820D User's Guide - Page 102
    3 Remove the paper rest and the paper output tray. Routine Maintenance 4 Disconnect the printer cable from the computer, and then disconnect the power cord from the printer. Transporting the Printer 102
  • Canon 820D | S820D User's Guide - Page 103
    Routine Maintenance 5 Secure the printer with adhesive tape, as shown, and then pack it in a plastic bag. Transporting the Printer 103
  • Canon 820D | S820D User's Guide - Page 104
    Routine Maintenance 6 Attach protective material to both sides of the printer when packing the printer. Clearly label the box as "Fragile," if using a transport company. Transporting the Printer 104
  • Canon 820D | S820D User's Guide - Page 105
    Printing Media • Compatible Media Types • Envelopes • High Resolution Paper • Glossy Photo Paper • High Gloss Photo Film • Glossy Photo Cards • Photo Paper Pro • Photo Paper Pro (Borderless) • Transparencies • T-Shirt Transfers • Banner Paper Printing Media 105
  • Canon 820D | S820D User's Guide - Page 106
    Compatible Media Types Printing Media You can use the paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. • Folded, curled or wrinkled paper • Wet paper • Paper -leaf paper) * non-Canon branded paper Compatible Media Types 106
  • Canon 820D | S820D User's Guide - Page 107
    64 to 105 g/m2) Do not use paper heavier than this (except for supported Canon-brand media), as it could jam in the printer. s Types The following types of media can be used. For more information about the media and the printing methods, refer to the specific sections. Plain paper: Refer to the Quick
  • Canon 820D | S820D User's Guide - Page 108
    Media Use either US Com. #10 or European DL size envelopes. s Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below. 2 If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction. Ensure that the
  • Canon 820D | S820D User's Guide - Page 109
    Printing Media 3 If the leading edge of an envelope is puffed up or curled, . * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 0.2 in
  • Canon 820D | S820D User's Guide - Page 110
    Printing Media s Loading • Place envelopes lengthwise with the flap to the left and the feed properly, clean the paper feed roller. 1 Ensure that the printer is turned on. If any paper is loaded in the printer, remove the paper. 2 Hold down the RESUME/CANCEL button; when the POWER lamp flashes three
  • Canon 820D | S820D User's Guide - Page 111
    Printing Media The paper roller will rotate ten times as it cleans. Repeat this operation three times. 3 Load a sheet of Letter or A4 plain paper in the printer. 4 Hold roller, perform the procedure described in step 4 again. s Printer Driver Settings • Media Type: • Page Size: • Orientation:
  • Canon 820D | S820D User's Guide - Page 112
    Media This type of paper provides better color reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. s Loading • Load the paper with the whiter side facing up. • Set the Paper Thickness Lever to the
  • Canon 820D | S820D User's Guide - Page 113
    Printing Media s Printer Driver Settings • Media Type: High Resolution Paper • Page Size: Ensure that the setting matches the size set in the application. s Handling of Printed Output Do not stack more than 50 sheets in the paper output tray. If the output paper is curled, it may prevent the next
  • Canon 820D | S820D User's Guide - Page 114
    sheet at a time. • Load the paper with the whiter side facing up. • Set the Paper Thickness Lever to the left. • Do not use the loading support sheet provided with the package. Paper Thickness Lever Print Side (Whiter Side) Glossy Photo Paper 114
  • Canon 820D | S820D User's Guide - Page 115
    Printing Media s Printer Driver Settings • Media Type: Glossy Photo Paper • Page Size: Ensure that the setting matches the size set in the application. s Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fixed (approx. two
  • Canon 820D | S820D User's Guide - Page 116
    Media This film has an extremely glossy surface, ideal for printing photographs with outstanding results. s Loading • Load only one sheet at a time. • Load the film with the cut corner at the upper right. • If the film
  • Canon 820D | S820D User's Guide - Page 117
    Printing Media s Printer Driver Settings • Media Type: High Gloss Photo Film • Page Size: Ensure that the setting matches the size set in the application. s Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries. s Printable
  • Canon 820D | S820D User's Guide - Page 118
    PhotoRecord (for Windows) or ImageBrowser (for Macintosh). This media is available to print from the operation panel. s Loading • Load the paper with the glossy Do not use the loading support sheet provided with the package. Paper Thickness Lever Print Side (Glossy Side) Glossy Photo Cards 118
  • Canon 820D | S820D User's Guide - Page 119
    s Handling of Printed Output • Do not stack more than 20 sheets in the paper output tray. • Do not touch the printed surface until the ink dries (approx. two minutes). Printing Media Glossy Photo Cards 119
  • Canon 820D | S820D User's Guide - Page 120
    Media This is thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high quality photographs. This media is available in Letter or A4 and 4 × 6 sizes. s Loading • Load only one sheet of Letter or A4 at a time, or
  • Canon 820D | S820D User's Guide - Page 121
    Printing Media s Printer Driver Settings • Media Type: Photo Paper Pro • Page Size: Ensure that the setting matches the size set in the application. s Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fixed (approx. 30 minutes
  • Canon 820D | S820D User's Guide - Page 122
    trailing edge of the image may be blurred if printing extends out of the printable area. Canon recommends that you print within the printing area. ¬ Printing Area Note ® For photograph and illustration data that you want to print with Borderless Printing, create the data by using the same size as
  • Canon 820D | S820D User's Guide - Page 123
    , use the original application software, ZoomBrowser EX/PhotoRecord (for Windows) or ImageBrowser (for Macintosh). This media is available to print from the operation panel. s Loading • Load the paper with the glossy side facing up. • Set the Paper Thickness Lever to the left. • A maximum of 20
  • Canon 820D | S820D User's Guide - Page 124
    20 sheets in the paper output tray. • Do not touch the printed surface until the ink is fixed (approx. 30 minutes). Colors in ink with a hairdryer or by exposing printed sheets to direct sunlight. s Storing Printed Output Follow the instructions described in "Photo Paper Pro". Photo Paper Pro (Borderless
  • Canon 820D | S820D User's Guide - Page 125
    Media This film is ideal for printing presentation material for use with overhead projectors. s Loading • Place one sheet of plain Letter or A4 paper under the transparencies in the sheet feeder. • Set
  • Canon 820D | S820D User's Guide - Page 126
    . However, for best results print on the side that curls in when you hold the short side of the paper. Print Side s Printer Driver Settings • Media Type: Transparency • Page Size: Ensure that the setting matches the size set in the application. s Handling of Printed Output • Remove each transparency
  • Canon 820D | S820D User's Guide - Page 127
    This paper is used to produce iron-on transfers. The image is printed backwards when Media Type is set to T-Shirt Transfer in the printer driver. Note ® For the customers in the United States, refer to the instructions provided with the T-Shirt transfer paper. s Loading • Load only one sheet at
  • Canon 820D | S820D User's Guide - Page 128
    Printing Media s Printer Driver Settings • Media Type: T-Shirt Transfer • Page Size: Ensure that the setting matches the size set in the application. s Handling of Printed Output • Remove each T-Shirt transfer as soon as it is printed. • The T-Shirt transfer should be used as soon as it is printed.
  • Canon 820D | S820D User's Guide - Page 129
    • When tearing the banner paper, tear off one more sheet than you actually need to print. • The maximum length for one print job is six sheets, so if you will be printing on six sheets, tear off a seven-sheet length. s Loading 1 Set the Paper Thickness Lever to the right. 2 Load the banner paper
  • Canon 820D | S820D User's Guide - Page 130
    Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table. Ensure that the ink does not stain the table or floor. Banner Paper 130
  • Canon 820D | S820D User's Guide - Page 131
    Printing Media s Printer Driver Settings • Media Type: Plain Paper • Page Size: When using letter size banner paper: Letter When using A4 banner paper: A4 • Copies: Must be set to "1" to print correctly. • In Windows, select Banner Printing for Printing Type on the Page Setup tab. • On a
  • Canon 820D | S820D User's Guide - Page 132
    Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Problems Unique to Windows
  • Canon 820D | S820D User's Guide - Page 133
    the Printer Driver Troubleshooting s Follow the installation procedure correctly. Install the printer driver carefully following the procedures described in the Quick Start Guide. If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver
  • Canon 820D | S820D User's Guide - Page 134
    no problems with the Setup Software & User's Guide CD-ROM. In Windows, use Windows Explorer to ensure that the CD-ROM can be read. In a Macintosh, check that the CD-ROM icon is visible. If there is a problem with the CD-ROM, contact the Canon Customer Care Center. Cannot Install the Printer Driver
  • Canon 820D | S820D User's Guide - Page 135
    Meaningless Characters or Symbols are Printed • Printing is Blurred/Colors are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots • Back of Paper is Smudged • Printed Surface is Scratched • White Streaks • Colors are Uneven or Streaked Troubleshooting Print Quality is Poor or
  • Canon 820D | S820D User's Guide - Page 136
    Cannot Print to End of Job Troubleshooting s Confirm that the Page Size setting matches the size of the paper loaded in the printer. First, check the Page Size setting in the application. Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box
  • Canon 820D | S820D User's Guide - Page 137
    Colors are Unclear Troubleshooting s Confirm that the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab. If you are working in a
  • Canon 820D | S820D User's Guide - Page 138
    Troubleshooting Meaningless Characters or Symbols are Printed s If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application. Print Quality is Poor or Contains Errors 138
  • Canon 820D | S820D User's Guide - Page 139
    If the nozzle check pattern does not print correctly, clean the printhead. ¬ Printing the Nozzle Check Pattern ¬ Printhead Cleaning If the problem is not resolved after cleaning the print head several times, the printhead may be worn out. Contact the Canon Customer Care Center. Note ® Always ensure
  • Canon 820D | S820D User's Guide - Page 140
    Lines are Misaligned Troubleshooting s Align the printhead. Ensure that you align the printhead every time you install a new printhead. Windows 1 Open the Printer Properties dialog box. 2 Click the Maintenance tab. 3 Click Printhead Alignment. Follow the on-screen instructions. Print Quality is
  • Canon 820D | S820D User's Guide - Page 141
    Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click Utilities. 3 Select Test Print from the pull-down menu, and then click Printhead Alignment. Follow the instructions on the screen. Print Quality is Poor or Contains Errors 141
  • Canon 820D | S820D User's Guide - Page 142
    s In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3
  • Canon 820D | S820D User's Guide - Page 143
    ink (i.e., pictures with intense colors or photographs). s Reduce the Intensity setting in the printer driver and try printing again. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Manual for Color Adjustment, and then click Set. 3 Drag the Intensity slide bar to adjust
  • Canon 820D | S820D User's Guide - Page 144
    Troubleshooting Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click Details. 3 Click the Color icon and then drag the Intensity slide bar to set the intensity. Print Quality is Poor or Contains Errors 144
  • Canon 820D | S820D User's Guide - Page 145
    is Smudged Troubleshooting s If the next page prints before the ink is dry, enable the Pause Page printer driver setting. You can either remove each printed sheet from the output tray as soon as it is printed, or adjust the Ink Drying Wait Time to pause after each sheet has printed. Windows 1 Open
  • Canon 820D | S820D User's Guide - Page 146
    Troubleshooting Macintosh 1 Open the Page Setup dialog box. 2 Click the Utilities button. 3 Select Custom Settings from the pull-down menu. 4 Select Pause between pages, and then click Send. s You may need to clean some internal parts of the printer. Follow the procedure below. 1 Load sheets of
  • Canon 820D | S820D User's Guide - Page 147
    Surface is Scratched Troubleshooting s Ensure that you are using suitable paper. • The paper weight must be less than 28 lb (105 g/m2). If you use non-Canon brand paper heavier than 28 lb (105 g/m2), the printhead may scratch the printed surface. Clean the printhead first and print with the correct
  • Canon 820D | S820D User's Guide - Page 148
    Troubleshooting s Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity, the paper may absorb too much ink and become wavy. This may cause the printed surface to become scratched. Windows 1 Open the Printer Properties dialog box. 2 On
  • Canon 820D | S820D User's Guide - Page 149
    White Streaks Troubleshooting s Print the nozzle check pattern to check the ink output. If a specific color does not print in the nozzle check pattern, clean the printhead. ¬ Printing the Nozzle Check Pattern ¬ Printhead Cleaning The problem can also be resolved by aligning the printhead. For
  • Canon 820D | S820D User's Guide - Page 150
    or Streaked Troubleshooting s Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, click High for the Print Quality setting. Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and then click
  • Canon 820D | S820D User's Guide - Page 151
    in the printer driver settings. Troubleshooting Windows 1 Open the Printer Properties dialog box. 2 On the Main tab, select Custom for the Print Quality setting, and click Set. 3 Click Diffusion for the Halftoning setting. Macintosh 1 Open the Print dialog box. 2 For Print Mode, select Manual and
  • Canon 820D | S820D User's Guide - Page 152
    Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Printhead Holder Does Not Move to the Center Printer Does Not Start or Stops During Print Jobs 152
  • Canon 820D | S820D User's Guide - Page 153
    to the computer. Note ® If you are using a switch box or other device, remove and reconnect the printer directly to the computer. Try printing again. If printing is now successful, there may be a problem with the device. Also there could be a problem with the cable(s). Replace the cable(s) and try
  • Canon 820D | S820D User's Guide - Page 154
    Troubleshooting s Ensure that the correct printer driver is selected. In Windows, ensure that Canon S820D is selected in the Print dialog box. In Macintosh, ensure that S820D is selected in the Chooser. Note ® In Windows, you can set the Canon S820D Photo Printer as the default printer. s Ensure
  • Canon 820D | S820D User's Guide - Page 155
    until the processing is completed. s Stop the print job and turn the printer off for at least 15 minutes to cool the printhead down. The printhead can overheat when continuously printing for long time. To protect the print head, the printer will sometimes pause automatically at a line break before
  • Canon 820D | S820D User's Guide - Page 156
    the Nozzle Check Pattern If the problem is not resolved by cleaning the printhead several times, the printhead may be worn out. Contact the Canon Customer Care Center. s Check the protective cap has been removed from the print head. Ensure that you align the printhead after removing the cap and
  • Canon 820D | S820D User's Guide - Page 157
    Troubleshooting s Ensure that the printer is turned on. The printhead holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the power on. If the POWER lamp is flashing green, the printer the center. Printer Does Not Start or Stops During Print Jobs 157
  • Canon 820D | S820D User's Guide - Page 158
    Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Paper Jams Troubleshooting Paper Does Not Feed Properly or Paper Jams 158
  • Canon 820D | S820D User's Guide - Page 159
    Paper Does Not Feed Properly Troubleshooting s Confirm the paper conditions. • If non-Canon brand media, the paper is guide. s When printing envelopes, refer to "Envelopes" in "Printing Media," and prepare the envelopes before printing. Once you have prepared the envelopes, load them in the printer
  • Canon 820D | S820D User's Guide - Page 160
    Paper Jams Troubleshooting Remove the paper according to the following procedure. 1 Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier. If the paper tears and a piece remains inside the printer, open the front cover and remove it. If you
  • Canon 820D | S820D User's Guide - Page 161
    The POWER Lamp Flashes Orange Troubleshooting An error has occurred in the printer. The number of flashes indicates . s Three flashes: Paper jam If paper has jammed in the printer, clear the jam, replace the paper in the printer correctly and press the RESUME/CANCEL button. ¬ Paper Jams s Four
  • Canon 820D | S820D User's Guide - Page 162
    . Troubleshooting s Seven flashes: Defective printhead Remove and reinstall the printhead. Also, ensure that the protective cap has been removed. If reinstalling the printhead does not resolve the problem, replace it with a new one. s Eight flashes: Waste ink tank almost full The printer has
  • Canon 820D | S820D User's Guide - Page 163
    Troubleshooting s POWER lamp flashes alternate green and orange: An error that requires contacting the Canon Customer Care Center may have occurred. Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem remains,
  • Canon 820D | S820D User's Guide - Page 164
    An Error Message is Displayed on the Screen • Error Writing to USBxxx Windows • Application Error or General Protection Fault • Other Error Messages Windows • Other Error Messages Macintosh Windows Troubleshooting An Error Message is Displayed on the Screen 164
  • Canon 820D | S820D User's Guide - Page 165
    with the device. Also there could be a problem with the cable(s). Replace the cable(s) and try printing again. s If spooling is enabled, disable it to send the print data directly to the printer and try printing again. 1 Open the Printer Properties dialog box from the Start menu. ¬ Opening the
  • Canon 820D | S820D User's Guide - Page 166
    Troubleshooting 2 On the Details tab (or Advanced tab), click Spool Settings and then select Print directly to printer. s Verify the printer port status. Note ® Verify your printer port status on the Device Manager. For information on the verification operation or correcting errors, refer to the
  • Canon 820D | S820D User's Guide - Page 167
    Troubleshooting s Ensure that the printer port setting corresponds to the printer interface connection. Open the Printer Properties dialog box from the Start menu, and click the Details tab (or Ports tab). If USBPRNnn (Canon S820D) or USBnnn (Canon S820D) ("n" represents a number) is displayed, the
  • Canon 820D | S820D User's Guide - Page 168
    Application Error or General Protection Fault Troubleshooting Windows s Ensure that the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an
  • Canon 820D | S820D User's Guide - Page 169
    of your application. s There may be a problem in the printer driver. Uninstall the printer driver and reinstall it. Also refer to the procedure "Notes on Handling the USB Interface (for Windows Users)" in the Quick Start Guide. ¬ Uninstalling Printer Drivers An Error Message is Displayed on the
  • Canon 820D | S820D User's Guide - Page 170
    Messages Troubleshooting Windows s If the BJ Status Monitor is displayed, follow the on-screen instructions. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the on-screen instructions. In Windows Me or Windows 98, click the Guide tab
  • Canon 820D | S820D User's Guide - Page 171
    Troubleshooting s If one of the following messages is displayed outside of the BJ Printer driver could not be found Uninstall the printer driver and reinstall it. ¬ Uninstalling Printer Drivers Background printing failed (Windows Me/Windows 98) Restart Windows and try printing again. Could not print
  • Canon 820D | S820D User's Guide - Page 172
    No.: X202 Not enough memory for printing. Increase available memory by closing any other applications currently running. Error No.: X203 There is a problem with the printer driver. Uninstall the printer driver and reinstall it. ¬ Uninstalling Printer Drivers Error No.: X300 Ensure that the power
  • Canon 820D | S820D User's Guide - Page 173
    Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows Me/Windows 98 only) Troubleshooting Windows Problems Unique to Windows 173
  • Canon 820D | S820D User's Guide - Page 174
    The BJ Status Monitor is Not Displayed Troubleshooting s Ensure that "Enable bi-directional support for this printer" is selected. 1 Open the Printer Properties dialog box from the Start menu. ¬ Opening the Printer Properties dialog box directly from the Start menu 2 On the Details tab (or Ports
  • Canon 820D | S820D User's Guide - Page 175
    unnecessary files, or disable background printing. s Ensure that background printing is enabled. 1 Open the Printer Properties dialog box. ¬ Opening the Printer Properties Dialog Box 2 On the Page Setup tab, click Printer control... and select Background Printing. Problems Unique to Windows 175
  • Canon 820D | S820D User's Guide - Page 176
    Problems Unique to the Macintosh • Jagged Text/Graphics, or Banded Gradations • Cannot Print in Background Troubleshooting Macintosh Problems Unique to the Macintosh 176
  • Canon 820D | S820D User's Guide - Page 177
    Banded Gradations Troubleshooting s Ensure that your application supports Quick Draw. If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S820D Photo Printer is not a PostScript printer but a Quick Draw printer, use an
  • Canon 820D | S820D User's Guide - Page 178
    Cannot Print in Background Troubleshooting s Ensure that background printing is enabled. 1 In the Apple menu, select Chooser. 2 Click Backgrounding on. s Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary
  • Canon 820D | S820D User's Guide - Page 179
    : 2400 (horizontal) × 1200 (vertical) dpi. max. Print speed (printing with Canon standard pattern): Black printing Color printing Photo printing (PR-101 A4) Fast (Draft): Standard: Fast (Draft): Standard: High (Fine): Print direction: Bi-directional Print width: 8.0 in/203.2 mm max. (for
  • Canon 820D | S820D User's Guide - Page 180
    Specifications Receive buffer: 80 KB Interface: USB 1.1-compatible Interface connector: USB standard Series B receptacle (USB interface) Recommended printer cable: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 6.5 ft (2.0
  • Canon 820D | S820D User's Guide - Page 181
    supply: USA/Canada AC 120 V, 60 Hz Europe AC 230 V±10%, 50 Hz Australia AC 240 V, 50 Hz Power consumption: Standby: Printing: 8 W 29 W Dimensions (without a paper rest and paper output tray): 16.9 (W) × 11.6 (D) × 7.0 in (H) 430 (W) × 301 (D) × 188 mm (H) Weight: Approx. 11 lb. (5.8 kg
  • Canon 820D | S820D User's Guide - Page 182
    s Feed method: Continuous feed through auto sheet feeder For Plain Paper, Envelopes, High Resolution Paper, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo Cards, Photo Paper Pro, Transparencies, T-shirt Transfers, Banner Paper s Sheet feeder capacity: Plain Paper (75 gsm) High Resolution
  • Canon 820D | S820D User's Guide - Page 183
    Specifications s Ordinary print media: Regular size: 4" × 6", A4, A5, B5, Letter, Legal, US Com.#10, European DL Custom size: width: 3.54 to 8.5 in (90.0 to 215.9 mm) height: 4.72 to 23.0 in (120.0 to 584.2 mm) Weight: 17 to 28 lb (64 to 105 g/m2) for non-Canon brand media Canon Special media:
  • Canon 820D | S820D User's Guide - Page 184
    s Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 600, 1200, 2400 dpi 98 *2 Based on printing the ISO JIS-SCID No.5 pattern selecting Print a top-quality photo and plain paper in the Print Advisor dialog box with Windows Me/ Windows
  • Canon 820D | S820D User's Guide - Page 185
    s Printer driver operating environment: Specifications Windows Macintosh IBM PC/ and Windows 2000 (including temporary files) Note ® When connecting printer and computer through USB interface, use the system under the following operating environment. Windows Macintosh Computer in which Windows
  • Canon 820D | S820D User's Guide - Page 186
    Area To ensure that the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. () Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect
  • Canon 820D | S820D User's Guide - Page 187
    mm 6.9 × 9.8 in / 175.2 × 249.0 mm 5.6 × 7.9 in / 141.2 × 202.0 mm Note ® When printing on Photo Paper Pro and Glossy Photo Paper, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in
  • Canon 820D | S820D User's Guide - Page 188
    x height) 8.0 × 10.7 in / 203.2 × 271.4 mm 8.0 × 13.7 in / 203.2 × 347.6 mm Note ® When printing on PR-101 and GP-301/GP-301N, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in
  • Canon 820D | S820D User's Guide - Page 189
    Envelopes Size US Com. #10 European DL Printable Area (width x height) 8.3 × 3.9 in / 211.8 × 98.0 mm 7.5 × 4.1 in / 190.5 × 103.2 mm 0.13 in / 3.4 mm 0.13 in / 3.4 mm 0.12 in / 3.0 mm 1.04 in / 26.5 mm Printable area Specifications 189
  • Canon 820D | S820D User's Guide - Page 190
    .8 in / 203.2 × 1774.0 mm Specifications 1.3 in / 33.0 mm 0.12 in / 3.0 mm 0.13 in / 3.4 mm 0.2 in / 5.0 mm 0.13 in / 3.4 mm Min. 2 sheets Max. 6 sheets Recommended printing area Printable area 190
  • Canon 820D | S820D User's Guide - Page 191
    A Application Error B Background printing (Macintosh) Background printing (Windows) Banner Paper BCI-6BK BCI-6C BCI-6M BCI-6PC Photo BCI-6PM Photo BCI-6Y BJ Print Monitor (Macintosh) BJ Status Monitor (Macintosh) BJ Status Monitor (Windows) Booklet Printing Borderless Printing Index 168 55 175 129
  • Canon 820D | S820D User's Guide - Page 192
    Job (Windows) Chooser (Macintosh) Cleaning Cleaning the Printer Client (Macintosh) Compatible Media Types D Deep Cleaning Duplex Printing E Envelopes Error Message F Fit-to-page Printing Front cover G Gamma Correction (Macintosh) General Protection Fault Glossy Photo Cards Glossy Photo Paper Index
  • Canon 820D | S820D User's Guide - Page 193
    Type (Macintosh) Media Type (Windows) Memory Card Setup Utility N Network (Macintosh) Nozzle Check Pattern O Opening the Printer Properties Dialog Box (Windows) P Page Setup Dialog Box (Macintosh) Page Size (Windows) Paper feed roller Paper Jams Paper Size (Macintosh) Photo Optimizer PRO (Macintosh
  • Canon 820D | S820D User's Guide - Page 194
    (Macintosh) Poster Printing POWER Lamp Print Advisor (Windows) Print Dialog Box (Macintosh) Print Mode (Macintosh) Print server (Macintosh) Printable area Printer Driver (Macintosh) Printer Driver (Windows) Printer port Printer Properties Dialog Box (Windows) Printing Area Printing the Nozzle Check
  • Canon 820D | S820D User's Guide - Page 195
    T Transparencies Transporting the Printer T-Shirt Transfers U Uninstalling Printer Drivers (Macintosh) Uninstalling Printer Drivers (Windows) V Vivid Photo W When to Replace Ink Tank and Maintain Printhead Index 125 101 127 62 36 27, 49 84 195
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
User’s Guide
PHOTO PRINTER
V1