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Canon 820D S820D User's Guide - Page 156

Printer Moves But Does Not Print

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Printer Moves But Does Not Print Troubleshooting s Check the ink tanks. If empty, replace them. s Ensure that the ink tanks snap into place when you install them. s If there is plenty of ink but the printer does not print, clean the printhead. After cleaning the printhead, print the nozzle check pattern to check that ink is being output normally. ¬ Printhead Cleaning ¬ Printing the Nozzle Check Pattern If the problem is not resolved by cleaning the printhead several times, the printhead may be worn out. Contact the Canon Customer Care Center. s Check the protective cap has been removed from the print head. Ensure that you align the printhead after removing the cap and reinstalling the printhead. For details on printhead alignment, refer to "Straight Lines are Misaligned." Printer Does Not Start or Stops During Print Jobs 156

Section	Page
Table of Contents	2
Introduction	5
How to Use This Manual	6
Safety Precautions	8
Printer Driver Functions (Windows)	15
Opening the Printer Properties Dialog Box	16
Printer Properties Dialog Box Description	18
Main Tab	19
Page Setup Tab	21
Stamp/Background Tab	24
Effects Tab	26
Profiles Tab	28
Maintenance Tab	30
BJ Status Monitor Functions	32
Cancelling a Print Job	35
Uninstalling Printer Drivers	36
Printer Driver Functions (Macintosh)	37
Description of Print Settings	38
Page Setup Dialog Box	39
Printer Utility Dialog Box	42
Print Dialog Box	44
Detailed Setting Dialog Box	46
Options Dialog Box	52
Register Settings Dialog Box	54
BJ Print Monitor	55
Cancelling a Print Job	57
Using the Printer with a Network	58
Uninstalling Printer Drivers	62
Using the Memory Card Startup Utility (Windows)	63
Starting the Memory Card Startup Utility	64
Setting the Application to Be Started	68
Deleting the Memory Card Startup Utility	71
Using the Memory Card Utility (Macintosh)	73
Starting the Memory Card Utility	74
Setting the Application to Be Started	77
Deleting the Memory Card Utility	80
Routine Maintenance	83
When to Replace Ink Tank and Maintain Printhead	84
Replacing an Ink Tank	85
Printing the Nozzle Check Pattern	90
Printhead Cleaning	94
Printhead Deep Cleaning	97
Cleaning the Printer	99
Transporting the Printer	101
Printing Media	105
Compatible Media Types	106
Envelopes	108
High Resolution Paper	112
Glossy Photo Paper	114
High Gloss Photo Film	116
Glossy Photo Cards	118
Photo Paper Pro	120
Photo Paper Pro (Borderless)	123
Transparencies	125
T-Shirt Transfers	127
Banner Paper	129
Troubleshooting	132
Cannot Install the Printer Driver	133
Print Quality is Poor or Contains Errors	135
Cannot Print to End of Job	136
Colors are Unclear	137
Meaningless Characters or Symbols are Printed	138
Printing is Blurred/Colors are Wrong	139
Straight Lines are Misaligned	140
Printed Paper Curls or Ink Blots	143
Back of Paper is Smudged	145
Printed Surface is Scratched	147
White Streaks	149
Colors are Uneven or Streaked	150
Printer Does Not Start or Stops During Print Jobs	152
Printing Does Not Start	153
Printing Stops Before It is Completed	155
Printer Moves But Does Not Print	156
Printhead Holder Does Not Move to the Center	157
Paper Does Not Feed Properly or Paper Jams	158
Paper Does Not Feed Properly	159
Paper Jams	160
The POWER Lamp Flashes Orange	161
An Error Message is Displayed on the Screen	164
Error Writing to USBxxx	165
Application Error or General Protection Fault	168
Other Error Messages	170
Other Error Messages	172
Problems Unique to Windows	173
The BJ Status Monitor is Not Displayed	174
Cannot Print in Background (Windows Me/Windows 98 only)	175
Problems Unique to the Macintosh	176
Jagged Text/Graphics, or Banded Gradations	177
Cannot Print in Background	178
Specifications	179