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Canon Color imageCLASS LBP654Cdw imageCLASS LBP654Cdw/LBP612Cdw User Guide - Page 488

Could not connect using the wireless LAN. Turn the main power OFF and

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Troubleshooting Could not connect using the wireless LAN. Turn the main power OFF and ON, then configure the settings again. A connection failed due to an error while setting wireless LAN connection. ● Restart the machine and set again. ● If the problem persists even after restarting the machine, check whether the machine is properly installed and ready to connect to the network. Installation/Settings Problems(P. 454) ● If the problem persists even after checking the wireless LAN connection, check the security settings of the wireless router. Could not connect using WPS. Wait a moment, then configure the settings again. When automatic setting with WPS was attempted, the connection failed due to an error. ● Wait for a while, and set again. If the problem persists, check whether the wireless router supports WPS. If WPS is supported: Check whether the machine is properly installed and ready to connect to the network. Installation/Settings Problems(P. 454) If WPS is not supported: Set using another connecting method. Connecting to a Wireless LAN(P. 27) Could not detect any connections from wireless devices. Mobile device detection was not possible within the predetermined length of time. ● Connect again paying attention to the time limit. Connecting Directly (Access Point Mode)(P. 201) Could not perform cleaning. Paper jammed during cleaning. ● Remove the jammed paper, set paper correctly, and perform cleaning again. Clearing Paper Jams(P. 498) Cleaning the Fixing Assembly(P. 426) The amount remaining in toner cartridges required for cleaning the fixing unit is insufficient. ● Cleaning requires sufficient toner cartridge remaining. Replace the toner cartridge, and perform the cleaning again. Procedure for Replacing the Toner Cartridge(P. 430) 482

Section	Page
Contents	2
Important Safety Instructions	8
Installation	9
Power Supply	11
Handling	12
Maintenance and Inspections	15
Consumables	16
Setting Up	20
Main Functions	21
Preparations Required Before Use	22
Preventing Unauthorized Access	23
Setting Up Using the Setup Guide	25
Setting the Date/Time	27
Setting Up the Network Environment	29
Selecting Wired LAN or Wireless LAN	31
Connecting to a Wired LAN	32
Connecting to a Wireless LAN	33
Setting Up Connection Using WPS Push Button Mode	35
Setting Up Connection Using WPS PIN Code Mode	37
Setting Up Connection by Selecting a Wireless Router	39
Setting Up Connection by Specifying Detailed Settings	42
Checking the SSID and Network Key	45
Setting IP Addresses	46
Setting IPv4 Address	47
Setting IPv6 Addresses	50
Viewing Network Settings	53
Configuring Settings for Communication with a Computer	56
Configuring Printing Protocols and WSD Functions	57
Configuring Printer Ports	60
Setting Up Print Server	63
Configuring the Machine for Your Network Environment	66
Configuring Ethernet Settings	67
Changing the Maximum Transmission Unit	69
Setting a Wait Time for Connecting to a Network	70
Configuring DNS	71
Configuring SMB	75
Configuring WINS	77
Monitoring and Controlling the Machine with SNMP	79
Other Network Settings	83
Installing Drivers	87
Basic Operations	90
Parts and Their Functions	93
Front Side	94
Insert a USB Memory Device	96
Back Side	98
Interior	99
Multi-Purpose Tray	100
Paper Drawer	101
Operation Panel	103
Turning ON the Machine	107
Turning OFF the Machine	108
Powering OFF at a Fixed Time	109
Using the Operation Panel	111
Basic Screens	112
Home Screen	113
<Status Monitor> Screen	116
Message Display	119
Basic Operation	120
Entering Text	125
Logging in to the Machine	129
Loading Paper	130
Loading Paper in the Paper Drawer	132
Loading Paper in the Multi-Purpose Tray	140
Loading Envelopes	145
Loading Preprinted Paper	148
Specifying Paper Size and Type	150
Specifying Paper Size and Type in the Paper Drawer	151
Specifying Paper Size and Type in the Multi-Purpose Tray	153
Registering Default Paper Settings for the Multi-Purpose Tray	156
Registering a Custom Paper Size	159
Limiting the Paper Sizes Displayed	161
Automatically Selecting an Appropriate Paper Source for Each Function	162
Customizing the Display	164
Customizing the Home Screen	165
Changing the Default Settings for Functions	167
Setting Sounds	168
Entering Sleep Mode	169
Printing	172
Printing from a Computer	173
Canceling Prints	175
Checking the Printing Status and Log	178
Various Printing Methods	180
Printing a Document Secured by a PIN (Secure Print)	181
Printing via Secure Print	182
Printing from a USB Memory Device (Memory Media Print)	185
Receiving I-Faxes for Printing	199
Linking with Mobile Devices	203
Connecting with Mobile Devices	204
Connecting via a Wireless LAN Router (LAN Connection)	205
Connecting Directly (Access Point Mode)	207
Utilizing the Machine through Applications	212
Using AirPrint	213
Printing with AirPrint	218
If AirPrint Cannot Be Used	221
Using Google Cloud Print	222
Managing the Machine by the Remote Control	224
Managing the Machine	226
Setting Access Privileges	228
Setting the System Manager ID and PIN	229
Setting the Department ID Management	231
Setting a Remote UI PIN	237
Configuring the Network Security Settings	239
Restricting Communication by Using Firewalls	241
Specifying IP Addresses for Firewall Settings	242
Specifying MAC Addresses for Firewall Settings	245
Changing Port Numbers	248
Setting a Proxy	249
Configuring the Key and Certificate for TLS	251
Generating the Key and Certificate for Network Communication	254
Generating a Key and Certificate Signing Request (CSR)	257
Registering the Key and Certificate for Network Communication	260
Configuring IPSec Settings	262
Configuring IEEE 802.1X Authentication Settings	269
Restricting the Machine's Functions	273
Restricting Printing from a Computer	274
Restricting USB Functions	275
Disabling HTTP Communication	277
Disabling Remote UI	278
Managing the Machine from a Computer (Remote UI)	279
Starting Remote UI	280
Checking the Status and Logs	283
Setting Up Menu Options from Remote UI	288
Importing/Exporting the Setting Data	291
Updating the Firmware	294
Initializing Settings	297
Setting Menu List	300
<Preferences>	301
<Display Settings>	302
<English Keyboard Layout>	305
<Timer/Energy Settings>	306
<Network>	311
<External Interface>	330
<Accessibility>	331
<Volume Settings>	334
<Adjustment/Maintenance>	336
<Adjust Image Quality>	337
<Maintenance>	351
<Function Settings>	353
<Common>	354
<Printer>	357
<Receive>	403
<Access Files>	405
<Secure Print>	415
<Management Settings>	416
<User Management>	417
<Device Management>	418
<License/Other>/<Remote UI Settings/Update Firmware>	421
<Data Management>	423
<Security Settings>	425
Maintenance	428
Regular Cleaning	430
Cleaning the Exterior	431
Cleaning the Fixing Assembly	432
Cleaning the Transfer Belt (ITB)	434
Replacing the Toner Cartridge	435
Checking the Remaining Amount of Consumables	440
Relocating the Machine	441
Adjusting Image Quality	443
Adjusting Gradation	444
Correcting \	445
Adjusting Print Position	446
Viewing the Counter Value	448
Printing Reports and Lists	450
Consumables	454
Troubleshooting	457
Common Problems	459
Installation/Settings Problems	460
Printing Problems	464
When You Cannot Print Properly	467
Printing Results Are Not Satisfactory	469
Paper Creases or Curls	480
Paper Is Fed Incorrectly	483
A Message or a Number Starting with \	484
Countermeasures for Each Message	485
Countermeasures for Each Error Code	499
Clearing Paper Jams	504
Paper Jams in the Main Unit	506
Paper Jams in a Paper Source	509
When a Problem Cannot Be Solved	514
Appendix	517
Third Party Software	519
Feature Highlights	520
Going Green and Saving Money	521
Improving Efficiency	522
So Much More	523
Specifications	525
Main Unit	526
Available Paper	529
Cassette Feeding Module-AF	533
Printer Functions	534
Management Functions	536
System Environment	538
Network Environment	539
Options	540
Optional Equipment	541
System Options	542
Manuals and Their Contents	544
Using User's Guide	545
Screen Layout of User's Guide	546
Viewing User's Guide	549
Basic Windows Operations	551
Menu Route Map	558
Notice	559