Canon Color imageCLASS MF632Cdw imageCLASS MF735Cdw/MF733Cdw/MF731Cdw/MF634Cdw - Page 655

Cannot receive the fax. Make sure the fax was sent correctly by the sender.

Page 655 highlights

Troubleshooting Cannot change the destination type of destinations registered to a group. A selected destination could not be edited because it was registered to Group Dial. ● To change the type of destination that is registered to Group Dial, first delete the registered destination from Group Dial. Next, change the destination type, and then register the destination to Group Dial again. Cannot find the access point. When automatic setting with WPS was attempted, a wireless router could not be detected within a specific period of time. ● Connect again paying attention to the time limit. Setting Up Connection Using WPS Push Button Mode(P. 19) Setting Up Connection Using WPS PIN Code Mode(P. 21) An SSID or network key of a wireless router was entered manually, but the entry was incorrect. ● Check the SSID and network key, and enter the correct ones again. Checking the SSID and Network Key(P. 29) Setting Up Connection by Specifying Detailed Settings(P. 26) A wireless router could not be detected due to setting problems of the network to be connected. ● Check whether the machine is properly installed and ready to connect to the network. Installation/Settings Problems(P. 618) ● If the problem persists, check the security settings of the wireless router. Cannot print RX data. Received documents cannot be printed due to some specific situation. ● Check if there has occurred one of the following situations. If messages including causes and solutions appear on the display, check the contents. A cover is open. There is no paper loaded. The paper is jammed. The toner cartridge is consumed. An error has occurred. Cannot receive the fax. Make sure the fax was sent correctly by the sender. The recipient's machine did not respond within 35 seconds. ● Ask the sender to send the fax again. If you hear a beep, select to receive the fax. Receiving Faxes(P. 225) 647

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Cannot change the destination type of destinations registered to a group.
A selected destination could not be edited because it was registered to Group Dial.
To change the type of destination that is registered to Group Dial, first delete the registered destination
from Group Dial. Next, change the destination type, and then register the destination to Group Dial again.
Cannot find the access point.
When automatic setting with WPS was attempted, a wireless router could not be detected within a
specific period of time.
Connect again paying attention to the time limit.
Setting Up Connection Using WPS Push Button Mode(P. 19)
Setting Up Connection Using WPS PIN Code Mode(P. 21)
An SSID or network key of a wireless router was entered manually, but the entry was incorrect.
Check the SSID and network key, and enter the correct ones again.
Checking the SSID and Network Key(P. 29)
Setting Up Connection by Specifying Detailed Settings(P. 26)
A wireless router could not be detected due to setting problems of the network to be connected.
Check whether the machine is properly installed and ready to connect to the network.
Installation/Settings Problems(P. 618)
If the problem persists, check the security settings of the wireless router.
Cannot print RX data.
Received documents cannot be printed due to some specific situation.
Check if there has occurred one of the following situations. If messages including causes and solutions
appear on the display, check the contents.
A cover is open.
There is no paper loaded.
The paper is jammed.
The toner cartridge is consumed.
An error has occurred.
Cannot receive the fax. Make sure the fax was sent correctly by the sender.
The recipient's machine did not respond within 35 seconds.
Ask the sender to send the fax again. If you hear a beep, select <Start Receiving> to receive the fax.
Receiving Faxes(P. 225)
Troubleshooting
647