Canon EOS-1D C EOS-1D X Wired LAN Instruction Manual - Page 94

Cannot login to FTP server. Error code received

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Handling Error Messages 44: Cannot disconnect FTP server. Error code received from server. This error occurs if the camera fails to disconnect from the FTP server for some reason. X Turn the FTP server and camera off and on. 45: Cannot login to FTP server. Error code received from server. What to check on the camera On the camera, is the [Login name] entered correctly? X Check the login name for accessing the FTP server. The setting is case-sensitive, so check upper- and lower-case characters. Make sure the correct login name is entered on the camera (p.23). On the camera, is the [Login password] entered correctly? X If a login password is configured on the FTP server, check the upperand lower-case characters to make sure the password on the camera matches it (p.23). What to check on the FTP server Do the user rights for the FTP server allow reading, writing, and log access? X Configure the FTP server's user rights to allow reading, writing, and log access. Is the folder specified as the transfer destination on the FTP server named with ASCII characters (p.20)? X Use ASCII characters for the folder name. 94

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94
Handling Error Messages
This error occurs if the camera fails to disconnect from the FTP
server for some reason.
Turn the FTP server and camera off and on.
What to check on the camera
On the camera, is the [Login name] entered correctly?
Check the login name for accessing the FTP server. The setting is
case-sensitive, so check upper- and lower-case characters. Make sure
the correct login name is entered on the camera (p.23).
On the camera, is the [Login password] entered correctly?
If a login password is configured on the FTP server, check the upper-
and lower-case characters to make sure the password on the camera
matches it (p.23).
What to check on the FTP server
Do the user rights for the FTP server allow reading, writing, and
log access?
Configure the FTP server’s user rights to allow reading, writing, and
log access.
Is the folder specified as the transfer destination on the FTP
server named with ASCII characters (p.20)?
Use ASCII characters for the folder name.
44:
Cannot disconnect FTP server. Error code received
from server.
45:
Cannot login to FTP server. Error code received from
server.