Canon EOS C500 Mark II EOS C300 Mark III EOS C500 Mark II Instruction Manual
Canon EOS C500 Mark II Manual
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- Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 1
PUB. DIE-0549-000A Digital Cinema Camera Firmware ver. 1.0.0.1 ( ) ver. 1.0.2.1 ( ) Instruction Manual - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 2
specified in this instruction manual for use with the product. • Observe the following instructions when using a the product in hot places and for people with circulation problems or less sensitive skin. • Keep the product out of supporting the total weight of the camera and connected devices, - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 3
CAUTIONS Follow the cautions below. Otherwise physical injury or property damage may result. • Strap is intended for use on the body only. Hanging the strap with any product attached on a hook or other object may damage the product. Also, do not shake the product or expose the product to strong - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 4
4 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 5
of Contents Safety Instructions 2 1. Introduction 9 About this Manual 9 Conventions Used in this Manual 9 Supplied Accessories 10 Before Using the Camera 11 Names of Parts 12 Camera 12 LM-V2 LCD Monitor 18 LA-V2 LCD Attachment Unit 19 GR-V1 Camera Grip 20 Handle Unit 21 4K and Higher Resolutions - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 6
79 Focus 80 Manual Focus 81 One-Shot Marks to Clips in CAMERA Mode 111 Adding a Shot Mark while Recording 111 Adding an $ Mark or % Mark to the Last Clip Recorded 111 Using Metadata 112 Setting a User Memo Created with Canon XF Utility 112 Entering Slate Information About the Recording 113 Reviewing - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 7
Information 139 Adding $ Marks or % Marks 140 Deleting $ Marks or % Marks 140 Adding Shot Marks 140 Deleting All the Shot Marks from a Clip 141 Deleting and Changing Connection Settings 165 Configuring the Camera's IP Address Manually 167 Checking and Changing Communication Settings/ Function - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 8
8 IP Streaming 173 Browser Remote: Controlling the Camera from a Network Device 175 Starting Browser Remote 175 Using Browser Remote 177 8. Additional Information 183 Menu Options 183 Displaying the Status Screens 196 Troubleshooting 206 List of Messages 212 Handling Precautions 217 Maintenance/ - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 9
Introduction 9 About this Manual Thank you for purchasing the Canon EOS C300 Mark III / EOS C500 Mark II. Please read this manual carefully before you use the camera and retain it for future reference. Should the camera fail to operate correctly, refer to Troubleshooting (A 206). Conventions Used - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 10
. 10 LM-V2 LCD Monitor LA-V2 LCD Attachment Unit Handle Unit GR-V1 Camera Grip* (incl. grip attachment ring) Microphone Holder (incl. M4 fixation bolts, x2) 0.64 cm, 1/4" / M4 / M3 bolts) SS-1200 Shoulder Strap * Comes pre-attached to the camera. Thumb Rest Tape Measure Hook* Quick Guide - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 11
time, make test recordings using the video configuration(s) you plan to use to check that the camera operates correctly. Should it fail to operate correctly, refer to Troubleshooting (A 206). 11 • Copyright notice: Unauthorized recording of copyrighted materials may infringe on the rights of - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 12
15 1 Tape measure hook and focal plane mark 2 MAGN. (magnification) button (A 83)/ Assignable button Camera 1* 3 PEAKING button (A 83)/ Assignable button Camera 2* 4 ND FILTER +/- buttons (A 72) 5 ZEBRA button (A 93)/ Assignable button Camera 3* 6 WFM (video scope) button (A 109)/ Assignable button - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 13
for night time or black-out operation. 2 LUT button (A 149)/ Assignable button Camera 5* 3 S&F (slow & fast motion recording) button (A 115)/Assignable button Camera 8* 4 ISO/GAIN button (A 70)/ Assignable button Camera 6* 5 S&F FPS (slow & fast shooting frame rate) button (A 115)/Assignable button - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 14
for CH1 (top) and CH2 (bottom) (A 105) 4 System expansion terminal 5 Focal plane mark 6 Air intake vent (A 61) 7 Speaker (A 137) 8 Camera grip attachment thread/Rosette (A 41) Compliant with ARRI rosettes. 9 GRIP (camera grip connection) terminal (A 41) 10 Audio level dials for CH1 (top) and CH2 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 15
mount 1 Front tally lamp (A 51) 2 VIDEO terminal (A 29) 3 Lens mount fixation bolts 4 PUSH AUTO IRIS (momentary automatic aperture) button (A 75)/ Assignable button Camera 14 (A 121) 5 EF-S lens mount index (A 37) 6 EF lens mount index (A 37) 7 Lens release button (A 37) 8 EF lens lock pin 9 ONE - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 16
) 19 DC IN 12V terminal (A 27) 20 BATTERY RELEASE button (A 26) Removing and attaching the terminal covers You can remove the covers of the camera's terminals to access them more easily. To remove a terminal's cover, open the cover and gently pull it straight out. To attach back the terminal cover - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 17
mm (0.30 in.) deep, x3) IMPORTANT • Do not use tripods and other accessories with mounting screws exceeding the depth of the screw holes on the camera as this may damage the camera. • Mounting the camera on a tripod using only one of the 1/4"-20 screw holes for tripod reinforcement may damage the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 18
the displayed image) button (A 32) 6 CANCEL button (A 34) 8 9 10 7 DISP (display) button (A 53, 57)/ Assignable button LCD LM-V1/V2 2 (A 121) 8 LCD monitor's position alignment mark Í (A 29) 9 Screw holes for 1/4"-20 screws (11.2 mm (0.44 in.) deep, x2) 10 VIDEO terminal (A 29) - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 19
holder (A 42) 4 Cable clamp 5 Pivot A 6 Base 2 fixation bolt 4 12 8 7 Pivot B 8 Base 2 9 Locking knob 10 LCD monitor mount 11 LCD monitor's position alignment mark Í 12 Attachment mount Microphone Holder (A 42, 103) 12 3 1 Microphone lock screw 2 Microphone holder 3 Microphone cable clamp - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 20
the grip belt so that you can reach the REC button on the camera grip with your index finger but still have a comfortable but secure grip. 4 Joystick (A 34) 5 FOCUS GUIDE button (A 82)/ Assignable button Camera Grip 1 (A 121) 6 Rosette Compliant with ARRI rosettes. 7 Locking screw 8 Grip attachment - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 21
Handle Unit (A 29) 1 2 13 4 Names of Parts 5 21 6 7 8 1 Screw holes for 1/4"-20 screws (6 mm (0.24 in.) deep, x4) 2 Front accessory mount with socket for 1/4"-20 screws (8.8 mm (0.35 in.) deep) 3 Top accessory shoe 4 Through-holes (∅ 8.8 mm (0.35 in.), distance center-to-center 35.5 mm (1.4 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 22
4K recording with the camera. 5.9K recording is available only with the EOS C500 Mark II model. 22 SDI OUT / HDMI OUT terminal output Recording ᕢ 4K 5.9K/4K clips are linked and identical for the most part (A 59). ᕤ After recording, develop the 5.9K/4K RAW clips using the Cinema RAW Development - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 23
4K / HDMI OUT terminal output ACESproxy XF-AVC data Post-production Cinema RAW Development OpenEXR (ACES 1.0) Color grading Input Transform ASCCDL Transform ACESproxy: ACESproxy video data that is output from the camera's output terminals when performing on-set color grading. Select the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 24
4K and Higher Resolutions: Workflow Overview 24 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 25
in minutes) on the screen. For more accurate readings, when using a battery pack for the first time, charge it fully and then use the camera until the battery pack is completely depleted. Charging the Battery Pack Charge battery packs using the supplied CG-A20 Battery Charger and CA-CP200 B Compact - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 26
. • For handling precautions regarding the battery pack, refer to Safety Instructions (A 2), Battery Pack (A 217). • For approximate charging times and a more accurate reading. Attaching the Battery Pack ቢ 1 Turn off the camera. 2 Insert the battery pack all the way into the compartment as shown - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 27
and all the safety standards of the country/region where it is used. Closely follow the manufacturer's instructions regarding the use and maintenance of AC adapters. For information about the camera's power consumption, refer to Specifications (A 226). Power source AC adapter (DC IN 12V terminal - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 28
the Power Supply NOTES • If the power supplied to the camera is at or below the level set for the power level warning (A 194), the camera will not start recording. If the power supply's voltage falls below the level necessary to operate the 28 camera while recording, recording will stop and the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 29
using other optional and supplied accessories, refer to Preparing Other Accessories (A 40) and to the Cinema EOS System Expansion User 29 Guide (PDF file), available for download from your local Canon website. Attaching the Handle Unit 1 Slide the mounting base at the bottom of the handle unit - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 30
Preparing the Handle Unit and LCD Monitor 6 Connect the LCD monitor to the camera's VIDEO terminal using the supplied UN-5 Unit Cable. • Align the Í marks on the cable's plugs and terminals. 30 7 Put the cable through the LCD attachment unit's cable clamp. • If necessary, adjust the position of the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 31
Connect the LCD monitor to the camera's VIDEO terminal using the supplied UN-5 Unit Cable. • Align the Í marks on the cable's plugs and . The following are suggested positions, assuming the user is behind the camera and can see the LCD monitor and the subject. ባ ቢ ቤ LCD monitor mounted on - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 32
the cable from the terminal. 3 Loosen the locking knob and remove the LCD attachment unit and monitor. IMPORTANT • Be careful not to drop the camera when attaching or removing the LCD monitor. NOTES • If the LCD attachment unit's locking knob was fastened very tight, you may need to use the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 33
display the date/time with the > [¢ Monitoring Setup] > [Custom Display 2] (CAMERA mode) or [Custom Display] (MEDIA mode) > [Date/Time] setting. • Zone], [Date/Time] and [Date Format] • When you do not use the camera for about 3 months, the built-in backup battery may be depleted completely and - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 34
settings throughout the manual will be abbreviated as follows: > [B System Setup] > [Language H] > Desired option 1 Press the MENU button. • The menu opens with the orange selection frame indicating the menu item that was selected the previous time the menu was closed (unless the camera was turned - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 35
The currently selected option is indicated with a mark. • When many options are available, a scroll screens, the following icons may be displayed as a guide: , , . They refer, respectively, to pressing camera's joystick. Pressing the SET button is equivalent to pressing the joystick on the camera. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 36
Using the Menus Rearranging Menu Settings 1 Select > [¥ My Menu] > [Edit] > [Move]. 2 Select the menu setting you want to move. 36 • The ] icon will appear next to the setting you selected to move. 3 Move the menu setting to the desired position and press SET. Removing Menu Settings 1 Select - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 37
clean environment free of dust. Refer also to the instruction manual of the lens used. 37 IMPORTANT • When attaching/ mark on the camera. ባ • EF-S lenses: Align the white mark on the lens with the ቤ white EF-S lens mount index mark on the camera. Removing an EF Lens 1 Turn off the camera - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 38
) lens to the camera using the optional MO-4E or MO-4P B4 Mount Adapter. For details refer to the Cinema EOS System Expansion User Guide. - When using camera. For details about firmware updates for EF lenses, visit your local Canon website. 1 Download the lens firmware update file from the Canon - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 39
data for future lenses will be made available as part of the regular updates released for the camera's firmware. For more details, visit your local Canon website. • Peripheral illumination/chromatic aberration correction cannot be applied in the following cases: - When the appropriate correction - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 40
of optional accessories 40 that expand the functionality of the camera (A 221). For details about accessories compatible with this camera, please download the Cinema EOS System Expansion User Guide (PDF file), available from your local Canon website. How to attach and adjust the LCD monitor and - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 41
can attach the grip attachment ring to the connection cable so that you do not lose it. ብ 4 Screw the thumb rest onto the camera. Attaching the Camera Grip The camera grip can be attached in a number of positions from 90° toward the lens to 60° toward the back at 6° ባ intervals. 1 Turn off - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 42
Preparing Other Accessories Attaching the Microphone Holder 1 Attach the microphone holder to the LCD attachment unit. 2 Use a commercially available Phillips head ("crosshead") 42 screwdriver to secure it firmly with the supplied M4 bolts. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 43
on the camera mode and bit rate used. For details about CFexpress cards tested for use with this camera, visit your local Canon website. SD camera but these types of cards are initialized by the camera using the exFAT file system. - When using exFAT-formatted cards with other devices (digital - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 44
of the arrow. 44 • The card compartment cover will open to the left. 2 Insert the card straight, with the label facing the back of the camera (the side with the battery compartment) all the way into one of the CFexpress card slots. • You can use two cards, one in each card - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 45
3 Insert the card straight, with the label facing the back of the camera (the side with the battery compartment) all the way into the SD card indicator SD CARD indicator Red Green Off SD card status Accessing the card. CAMERA mode: Proxy clip recording is activated and the card is ready for - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 46
open the [Initialize Media] submenu. Switching Between CFexpress Card Slots The camera features two CFexpress card slots, CFexpress you can switch between them as green. On the screen, the CFexpress card selected is indicated with a mark next to the card icon. • You cannot use the SLOT SELECT button - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 47
different name for the file recorded to each media in > [Æ Recording/Media Setup] > [Double Slot Recording]. Checking the Remaining Recording Time on a Card In CAMERA mode, the display on the upper left of the screen shows the card icons and the remaining recording time* (in minutes) on each card - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 48
recover clips with corrupted data 48 using the following procedure. 1 Set the camera to MEDIA mode and open the index screen with the clip you wish open the clip menu and select [Recover Clip] > [OK]. • The camera will attempt to recover the corrupted data. 4 When the confirmation message appears, - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 49
appear on the screen. Repeat the procedure from the beginning. NOTES • Adjusting the black balance is necessary in the following cases: - When using the camera for the very first time or after a long period of not using it. - After sudden or extreme changes in ambient temperature. - After changing - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 50
Adjusting the Black Balance 50 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 51
to [ÜREC]. • The access indicator of cards used for recording will illuminate in red. • You can use the REC button on the camera or the one on the camera grip. • You can also perform this function remotely using Browser Remote on a connected network device (A 175, 179). • For details about recording - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 52
224). 52 1 Set an assignable button to [Photo] (A 121). 2 When the camera is in record standby mode, press the assignable button. • 8 appears at the after making important recordings. Canon shall not be liable for any loss or corruption of data. NOTES • You can use the review function (A 114) to - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 53
for an explanation of the various screen displays that appear in CAMERA mode. You can use the custom display function (A 189) to AF frame - always in white (A 85) AF-Boosted MF frame - in yellow: manual adjustment range; in white: automatic adjustment range (A 84) One-shot AF frame (A 84 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 54
Image stabilization (A 89). 1: [Digital Image Image stabilization disabled (the function is activated on the camera but turned off Stabilization] on in white - reading the card. • The CFexpress card selected for recording is indicated with a mark. , , 8 (in red) END Card is full. , , 9 (in red) - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 55
displayed (000/00.00P). Genlock (A 98). • Displayed only when an optional EU-V1 Expansion Unit 1 or EU-V2 Expansion Unit 2 is attached to the camera. 2: [Frame Rate] 2: [Genlock] 00:00:00.00 / 00:00:00:00 R, P, F, E Time code (A 94). Time code status (A 95). 2: [Time Code] Power supply level - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 56
Date/Time] Bottom and center of the screen Icon/Display A001C001 to Z999D999 00 00 00 00 AE ±0.00 C ÅA / ÅB Description Clip identification. Includes the camera index, reel number and clip number components of the clip file name (A 59). User bit (A 96). Exposure bar (A 76). AE shift (A 76). Key - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 57
Level You can press the DISP button to change the onscreen display level and control the amount of information shown over the image. In CAMERA mode, you can customize each display level individually. 57 Press the DISP button to select the desired display level. • Repeatedly pressing the DISP button - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 58
peripheral border display to all display levels in CAMERA mode. With the peripheral border display, the camera's image is reduced slightly so the onscreen displays as follows. Clips Photos Recordings Display level 1 Joystick guide and playback information about the clip Photo information Display - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 59
volume label of CFexpress and SDXC cards will be "CANON" regardless of the clip file name settings. [Canon + Metadata]: The volume label of CFexpress and SDXC cards will be "CANONX999" where "X" represents the camera index and "999" represents the reel number set in the clip file name's metadata - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 60
camera index 1 Select > [Æ Recording/Media Setup] > [Metadata] > [Camera Index]. 60 2 Select the desired camera ]. • To reset the user-defined field to [CANON], select [Reset] instead. 2 Enter the desired text fields. • Change the rest of the characters/digits in the same way. 2 Select [Set] - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 61
and speed. In MEDIA mode, the fan runs at all times but you can select its speed. 61 Setting the Fan's Operation in CAMERA Mode 1 Select > [B System Setup] > [Fan Mode] > Desired option. If you selected [Always On] 2 Select > [B System Setup] > [Fan Speed (Always)] > Desired fan speed. If - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 62
deliver high-quality video due to efficient compression. * Please note that the Cinema RAW Light data recorded by this camera is different from Cinema RAW data recorded by other Cinema EOS cameras. 1 Select > [Æ Recording/Media Setup] > [Main Rec Format]. 2 Select the desired option. Selecting - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 63
frame 5952x3140 10 bit 12 bit Super 35mm 10 bit 4096x2160 Super 35mm (cropped) Super 16mm (cropped) 2048x1080 12 bit 10 bit 12 bit * The camera uses a variable bit rate (VBR). Bit rate* 2.1 Gbps 1 Gbps 250 Mbps 59.94P Ü - System frequency/Frame rate 59.94 Hz 29.97P - Ü 23.98P - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 64
Video Configuration: Video Format, Sensor Mode, System Frequency, Resolution and Frame Rate Available video configuration settings (XF-AVC) Sensor mode Resolution/Color sampling Bit rate* 64 810 Mbps, Intra-frame 4096x2160 410 Mbps, Intra-frame 260 Mbps, Long GOP 160 Mbps, Long GOP Super - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 65
16mm (cropped) 2048x1080, 1920x1080 160 Mbps, Intra-frame - Ü** Ü Ü 50 Mbps, Long GOP Ü Ü** Ü Ü 1280x720 24 Mbps, Long GOP Ü - - - * The camera uses a variable bit rate (VBR). ** Only when > [Æ Recording/Media Setup] > [Resolution/Color Sampling] is set to [1920x1080 YCC422 10 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 66
the main recording format is set to XF-AVC and slow & fast motion recording is activated. • If there is no CFexpress card inserted in the camera, only the proxy clip will be recorded. • SDHC cards are formatted using the FAT32 file system so, when recording proxy clips, the video (stream) file - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 67
selected value/mode will be set and direct setting mode will end. • The onscreen display of the selected function will return to normal. NOTES • The camera will automatically end the direct setting mode in the following cases. - If no operation was performed for more than 6 seconds. - If the menu or - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 68
can set the shutter speed according to the shooting conditions. For example, you may want to set slower shutter speeds in darker environments. The camera offers the following modes. 68 You can also perform this function remotely using Browser Remote on a connected network device (A 175, 178). [Speed - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 69
a faster shutter speed or select a lower ISO speed or gain value (A 70). • When an optional RC-V100 Remote Controller is connected to the camera, you can change the shutter speed mode with the remote controller's SHUTTER SELECT button and the shutter speed value with the remote controller's SHUTTER - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 70
Log 2], [Canon Log 3], or [PQ]: ISO 800 / 12 dB gain [HLG] or [BT.709 Wide DR]: ISO 400 / 6 dB gain [BT.709 Normal]: ISO 160 / -2 dB gain 2 > [Æ Recording/Media Setup] > [Main Rec Format] setting. 3 > [v Camera Setup] > [ISO/Gain] setting. 4 > [v Camera Setup] > [ISO Increment] or [Gain - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 71
ISO speed or gain value using the control dial on the camera or the one on the camera grip. You will need to set in advance the function recording. • You can use the > [B System Setup] > [Camera Ctrl Dial Dir.] or [Camera Grip Ctrl Dial Dir.] setting to change the direction of the adjustment - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 72
ND FILTER - button cycles through the settings in reverse order.) • The selected ND filter setting will appear at the bottom of the screen. * Only when > [v Camera Setup] > [Extended ND Range] is set to [On]. NOTES • If you set an assignable button to [ND +] or [ND -] (A 121), you can press the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 73
IRIS (aperture control) switch to the A position. For details refer to the Cinema EOS System Expansion User Guide. Manual Aperture: Changing the Aperture Value 1 Select > [v Camera Setup] > [Iris Mode] > [Manual]. • This setting is available only when a lens compatible with automatic aperture is - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 74
's IRIS dial. At default settings, turn the dial right to open up the aperture and left to close the aperture. • When an EF Cinema lens is attached to the camera, the aperture value displayed on the screen will be a T value. The aperture value (T value) displayed on the screen may differ from the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 75
an optimal exposure. This function is not available when slow & fast motion recording is activated. 75 1 Select > [v Camera Setup] > [Iris Mode] > [Manual]. • When using a compatible EF Cinema/broadcast lens, enable automatic adjustment on the lens (A 73). 2 Press and hold the PUSH AUTO IRIS - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 76
bar indicates optimal exposure without any shift (AE±0); the scale markings indicate the deviation from optimal exposure in 1/2 EV increments. appropriate exposure level when adjusting the exposure manually or using an automatic aperture function. 1 Select > [v Camera Setup] > [Light Metering]. 2 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 77
the color compensation (CC) value. Auto white balance (AWB): The camera automatically adjusts the white balance to the optimal level. NOTES • The To set a new custom white balance, continue the procedure. 3 Point the camera at a gray card or white object so that it fills the whole screen. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 78
light source, Å may keep flashing (it will change to a slow flashing). The result will still be better than with auto white balance. • After the camera registers a custom white balance the color temperature or CC value may appear in gray. This indicates that the value registered exceeds the range of - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 79
direct setting mode (A 67) with the white balance mode icon highlighted. 2 Select the icon. • The color temperature and CC value set automatically by the camera will appear at the bottom of the screen next to the icon. NOTES • Custom white balance may provide better results in the following cases - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 80
when a manual focus lens is attached to the camera. Focusing methods and required settings Focusing method Manual focus One-shot AF 1 For the necessary settings on compatible EF Cinema lenses and broadcast lenses, see the following table. 2 > [v Camera Setup] > [AF Mode]. 3 Depending on - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 81
Focus Required settings on EF Cinema lenses and broadcast lenses To adjust the focus from the camera, you will need to change the focus mode using the controls on the lens. Required settings vary depending on the lens. Refer to the following table and the instruction manual of the lens used. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 82
- When the aperture value used is F13 or larger. - When a manual focus lens is attached to the camera, except for compatible EF Cinema lenses (A 230). • When the focus guide and face detection functions are used together, the focus guide may not focus the main subject's eyes correctly, depending on - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 83
Focus Peaking The camera offers two peaking levels. 1 Press the PEAKING button. • The peaking icon Mode], [Main Rec Format], [Resolution/Color Sampling], [Frame Rate] > [v Camera Setup] > [Digital Image Stabilization] • Peaking/magnification are not available while the color bars are displayed. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 84
(4K and higher) are in sharp focus. Additionally, with this mode, if the camera cannot Cinema/broadcast lens, enable automatic adjustment on the lens (A 81). • @ will appear on the left of the screen. 2 Select > [v Camera Setup] > [AF Mode] > [AF-Boosted MF]. • When the focus is in the manual - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 85
Cinema/broadcast lens, enable automatic adjustment on the lens (A 81). • @ will appear on the left of the screen. 2 Select > [v Camera Visit your local Canon website for the latest information. - > [v Camera Setup] > [ cases. In such case, focus manually. - Reflective surfaces - Through dirty - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 86
Focus AF Lock While using continuous AF or AF-Boosted MF, you can lock the focus on a certain subject and then move the camera to change the composition. To use AF lock, you must set an assignable button to [AF Lock] in advance. 86 1 Set an assignable button to [ - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 87
automatically (Face AF). You can also combine face detection with the focus guide (A 82) to help you focus on the main subject manually. 1 Select > [v Camera Setup] > [Face Detection] > [On]. 2 Select > [v Camera Setup] > [Face AF] > [Face Priority] or [Face Only]. • (face priority) or (face - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 88
then press SET. • If the tracking failed, the I mark will turn red momentarily. Select the subject again. 4 The I mark changes to a double frame £ (tracking frame) and the camera will start tracking the selected subject. • During continuous AF, the camera will keep focusing on the selected subject - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 89
is not available for RAW clips. 1 Select > [v Camera Setup] > [Digital Image Stabilization] > [On]. • When using lenses not compatible with camera-lens communication, perform step 2 to enter the lens's focal length manually. With compatible lenses, skip to step 3. • Image stabilization - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 90
Required settings on EF Cinema lenses and broadcast lenses To operate the zoom from the camera, you will need to enable automatic adjustment using the controls on the lens. Required settings vary depending on the lens. Refer to the following table and the instruction manual of the lens used. Lens - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 91
affect your recordings. Displaying Onscreen Markers The camera offers several onscreen markers. You can display Horizontal marker User marker Center marker Grid (100, 250) ([Cross 1] type) Aspect guide 4:3 1 To display the markers overlay on individual video outputs, select > [A Assistance - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 92
Onscreen Markers, Zebra Patterns and False Color Center Marker / Horizontal Marker / Grid Marker 1 Select > [A Assistance Functions] > [Center Marker], [Horizontal Marker] or [Grid Marker] > Desired marker color. 92 • Select [Off] to turn off the marker. 2 For [Center Marker] only: Select shape - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 93
Onscreen Markers, Zebra Patterns and False Color Displaying Zebra Patterns The camera has a zebra pattern function that shows black and white diagonal stripes over areas that are overexposed. There are two types of zebra patterns and you - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 94
the time code running mode and set the initial time code. The camera will read the selected card and the time code will continue from the running the moment you confirm the selection and keeps running regardless of the camera's operation. Setting the Time Code's Initial Value If you set the time - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 95
[Free Run]. The time code signal is coming from an external source. Time code during clip playback. NOTES • About the time code output: - In CAMERA mode, the embedded time code signal is output from the SDI OUT terminal and MON. terminal. With the > [Æ Recording/Media Setup] > [HDMI Time Code - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 96
Setting the User Bit Setting the User Bit In CAMERA mode, you can set a user bit composed of the date or the time of recording or an identification code consisting of 8 characters in the hexadecimal - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 97
with a reference video signal, connect the external device to the G-LOCK/SYNC OUT terminal on an optional EU-V1 or EU-V2 attached to the camera. Be sure to set either terminal to input or output in advance. Connection diagram TIME CODE terminal EU-V2 Expansion Unit 2 (optional) G-LOCK/SYNC OUT - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 98
the TIME CODE terminal. • If the external time code signal is incorrect or there is no input signal, the internal time code set in the camera will be recorded instead. • When an external time code signal is received, the DF/NDF selection will follow the external time code signal's settings. • If - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 99
of the optional EU-V1's or EU-V2's G-LOCK/SYNC OUT terminal, you can use the camera's video signal as a reference sync signal (tri-level HD signal) to synchronize an external device to this camera. The reference signal's configuration is determined by the video output configuration of the SDI OUT - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 100
100 The camera features 4-channel linear PCM audio recording and playback. The sampling frequency is 48 kHz and the audio sampling bit depth is 24 bit. You can record audio using the INPUT terminals (commercially available analog microphones, analog line-in audio sources, AES/EBU digital audio - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 101
mono) Built-in microphone (mono) Built-in microphone (mono) Built-in microphone (mono) Built-in microphone (mono) INPUT 2 terminal (digital audio) - INPUT 2 terminal INPUT 1 terminal INPUT 2 terminal MIC terminal MIC terminal (L) (R) Built-in microphone (mono) Built-in microphone (mono - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 102
[INPUT 2] [INPUT 1] - Audio source selection switches on the camera INPUT 1 INPUT 2 AES/EBU - LINE, MIC, MIC+48V AES/EBU LINE, MIC, MIC+48V - - Recorded audio channels/audio sources CH1 CH2 INPUT 1 terminal (digital audio) INPUT 1 terminal - INPUT 1 terminal INPUT 2 terminal INPUT - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 103
the [¡ Audio Setup] menu page. 103 Connecting an External Microphone or External Audio Input Source to the Camera To each of the INPUT terminals you can attach commercially available microphones, digital audio sources (AES/ EBU), or analog line in sources with an XLR connector. To the MIC terminal - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 104
audio input source. Set the INPUT 1 or INPUT 2 switch to AES/EBU (digital audio), LINE (analog audio device) or MIC (analog microphone). • When a damage the audio device. Selecting the Audio Input Source for Audio Channels In CAMERA mode, you can select the audio input source that will be recorded - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 105
, A 106). The audio recording level of digital audio inputs and the built-in monaural microphone let the camera automatically adjust that channel's audio level. CH1/CH2 audio level switches Manual Audio Level right of the -18 dB mark (one mark right of the -20 dB mark) only occasionally. • Closing - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 106
right of the -18 dB mark (one mark right of the -20 dB mark) only occasionally. Automatic Level set to the INPUT terminals, an analog audio source and manual audio level adjustment, you can activate the audio limiter to off. Advanced Audio Input Settings In CAMERA mode, you can adjust various - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 107
Recording Audio Microphone Attenuator (INPUT Terminals) You can activate the external microphone's attenuator (20 dB). The setting is applied when one of the audio channels in the [¡ Audio Setup] status screen is set to [INPUTx MIC] or [INPUTx MIC+48] (where "x" indicates the number of the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 108
set an assignable button to [Color Bars] (A 121), you can press the button to turn the color bars on/off. Audio Reference Signal The camera can output a 1 kHz audio reference signal with the color bars. Select > [¡ Audio Setup] > [1 kHz Tone] > Desired option. • You can select one of three audio - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 109
Video Scopes Video Scopes The camera can display a simplified waveform monitor or a vectorscope to check your recordings. The selected video scope is displayed on the screen and can be output to - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 110
Video Scopes 110 Options for [Type] [Line]: Sets the waveform monitor to line display mode. [Line+Spot]: The waveform of the area in the red frame is displayed in red on top of the [Line] mode waveform. [Select Line]: The selected horizontal line (in red) will be displayed along with its - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 111
important clips, as clips with an $ mark cannot be deleted with the camera. To add an $ mark or % mark in CAMERA mode, you must set an assignable button to [Add $ Mark] or [Add % Mark] in advance. 1 Set an assignable button to [Add $ Mark] or [Add % Mark] (A 121). 2 After recording a clip, press the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 112
to save a user memo to an SD card. • For details, refer to Managing User Memo Profiles in the Canon XF Utility Instruction Manual. 2 Insert the SD card into the camera's SD card slot. 3 Select > [Æ Recording/Media Setup] > [Metadata] > [Setting] > [SD Card]. 4 Select > [Æ Recording/Media Setup - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 113
Using Metadata Entering Slate Information About the Recording You can enter scene and take information to help identify the recording later on. Select > [Æ Recording/Media Setup] > [Metadata] > [Scene] or [Take] > [Change]. • Enter the desired text using the keyboard screen (A 36). • To clear - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 114
returns to record standby mode. Options [Entire Clip]: [Last 4 sec]: Allows you to review the entire clip. Allows you to review just the last 4 seconds of the clip. NOTES • If the camera switched cards during a recording, the camera will play back the clip on the card most recently recorded on. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 115
recording: This mode allows you to change the shooting frame rate to achieve a slow motion or fast motion effect during playback. Pre-recording: The camera will start recording a few seconds before you press the REC button. This is especially useful when it is difficult to predict when to start - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 116
Special Recording Modes 116 Available shooting frame rates (RAW) Sensor mode [Full Frame] [Super 35mm (Cropped)] [Super 16mm (Cropped)] Frame Rate 59.94P 29.97P 23.98P, 24.00P 50.00P 25.00P Resolution 5952x3140 4096x2160 2048x1080 Available range Ü - Ü - Ü Ü Shooting frame rate (fps) 15 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 117
Special Recording Modes 3 Press the REC button to begin recording. • The tally lamps illuminate in red (the rear tally lamp changes from green (power indicator) to red). • [S&F STBY] changes to [S&F Ü REC] while recording. 4 Press the REC button again to stop recording. • The clip is recorded at - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 118
Special Recording Modes 118 Pre-recording When pre-recording is activated, the camera starts recording continuously onto a temporary memory (3 or 5 seconds ( only)) so when you press the REC button, the clip will contain also a few seconds of video - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 119
NOTES • You can record the lens's squeeze factor in the clip's metadata with the Setup] > [Metadata] > [Lens Squeeze] setting. > [Æ Recording/Media • In CAMERA mode during normal recording mode, if [Anamorphic: MON./HDMI] is set to [On] when the HDMI OUT terminal's resolution is set to [4096x2160 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 120
instruction manual. EU-V1 Expansion Unit 1 (optional) Remote cable (supplied with the RC-V100) RR-10 or RR-100 8-pin Remote Cable (optional) 1 Turn off the camera . 2 Turn on the camera in CAMERA mode. 3 Select > RC-V100 connected to the camera with the RC-V100's camera on/off using the CAMERA - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 121
grip. The following optional accessories offer additional assignable buttons that can be used when the accessory is attached to the camera: LM-V1 LCD Monitor: 2 assignable buttons, EU-V2 Expansion Unit 2: 1 assignable button, EVF-V70 OLED Electronic Viewfinder: 4 assignable buttons, SG-1 Shoulder - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 122
function on/off. Ü - 88 [Focus Guide] Turns the focus guide on/off. Ü - 82 [Peaking: - 83 [Push Auto Iris] The camera automatically adjusts the aperture only while the -] Switches the aperture adjustment mode between automatic and manual. Opens up/closes the aperture, respectively. Ü - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 123
on/off. Ü - 108 [IP Streaming] [Photo]1 [Review Recording]1 Turns the IP streaming function on/off. Records a photo. Plays back the last clip recorded in CAMERA mode. Ü - 173 Ü - 52 Ü - 114 [Time Code] [Add Shot Mark]1 [Add $ Mark], [Add % Mark] Opens the [B System Setup] menu page - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 124
Ü 153 [Audio Level Indicator] Turns the audio level meter on/off. Ü Ü 105 [FUNC] Enters the direct setting mode, replicating the function of the camera's FUNC button. Ü - 67 [Slow & Fast Motion] Turns slow & fast motion recording on/off. [Slow & Fast Frame Rate] When slow & fast motion - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 125
camera model (between C300 Mark III cameras or between C500 Mark II cameras). Selecting Custom Picture Files In CAMERA USER20] [Gamma/Color Space]* [Color Matrix] Characteristics [BT.709 Wide DR / BT.709] [Canon Log 2 / C.Gamut] [Canon Log 3 / C.Gamut] [PQ / BT.2020] [HLG / BT.2020] [BT.709 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 126
126 NOTES • About the logarithmic gamma curves (Canon Log settings) These gamma curves require post-production processing. They were designed to make the most of the imaging sensor characteristics in order to obtain impressive levels of dynamic range. - In CAMERA mode, you can apply a LUT to the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 127
> [Save / File] > [Load from SD Card]. 3 Select the file with the settings that you want to replicate and then select [OK]. • The file in the camera will be overwritten by the one on the card. 4 When the confirmation message appears, press SET. Embedding the Custom Picture File in Clips When you - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 128
4K/8K). [BT.709]: Standard color space that is compatible with sRGB specifications. [Neutral], [Production Camera Reproduces the colors of an EOS C300/EOS C500 camera with no custom picture settings applied Space] setting is set to one of the [Canon Log 2] or [Canon Log 3] options. -50 to +50 (±0) - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 129
Custom Picture Settings Menu items [Black Gamma] [Level] [Range], [Point] [Point] [Level] Output [Range Input [Low Key Saturation] [Activate] [Level] [Knee] [Activate] [Slope] [Point] [Saturation] [Slope] -50 to +50 (±0) -20 to +50 (±0) Options / Additional information 129 These settings - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 130
will not be affected but an afterimage may appear for moving subjects. [Off], [Low], [Middle], [High] -16 to +16 (±0) 0 to 31 (16) The camera applies a softening filter to areas in the picture with skin tones to give a more pleasant appearance. By changing these settings, you can determine what - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 131
). 131 [Through], [Press], [Clip] Determines how the camera handles video signals exceeding 100%. This setting is not available when component of the [Gamma/Color Space] setting is set to one of the [Canon Log 2], [Canon Log 3], [PQ] or [HLG] options. [Through]: Leave the signal unchanged - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 132
is not saved. • When menu settings are loaded with this operation, even protected custom picture files in the camera will be replaced. • Camera settings files are exclusively compatible for use only with the same camera model (between C300 Mark III cameras or between C500 Mark II cameras). - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 133
External Monitor or Recorder (A 145). 133 Clip Index Screen When you set the camera to MEDIA mode, a clip index screen will appear. From the index screen clips recorded at a system frequency other than the one currently used by the camera, you will not be able to play back the clips. For XF-AVC - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 134
Playback 134 1 Key lock (A 12) 2 Shot mark1 (A 140) 3 $ mark/% mark1 (A 140) 4 Orange selection frame 5 Clip identification (camera index, reel number and clip number) (A 59) 6 Recording date and time 7 FTP transfer (A 172) 8 Recording media / CFexpress card (the one currently selected appears in - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 135
press SET to pause/resume playback. You can also use the onscreen joystick guide (A 137). Press the Ñ button to stop playback and return to following image files may not be displayed correctly. - Images not recorded with this camera. - Images edited on a computer. - Images whose file names have been - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 136
(A 149) 4 Shutter speed1 (A 68) 5 Joystick guide (A 137) 6 FTP transfer (A 172) 7 Recording (A 63) 10 Custom picture file embedded3 (A 127) 11 $ mark/% mark3 (A 140) 12 Time code (A 94) 13 Power when [¢ Monitoring Setup] > [Custom Display] > [Camera Data] is set to [On]. 2 For clips recorded - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 137
Playback Clip Playback Controls The following playback types are available using the joystick and onscreen joystick guide. You can press the DISP button to show/hide the joystick guide. Playback type Operation Fast playback1 During playback, push the joystick up or down. Repeat to increase the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 138
on the recording. 3 Select a menu item. Clip menu options Menu item [Display Clip Info] [Add $ Mark] or [Delete $ Mark]1 [Add % Mark] or [Delete % Mark]1 [Del. All Shot Marks] [Recover Clip]2 [Delete Clip] [Delete User Memo] [FTP Transfer] Description Displays the clip information screen (A 139 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 139
(A 172) 7 Recording media 11 Clip file name (A 59) 12 Compression, bit rate and resolution (A 62) 13 Frame rate1 (A 63) 14 Shot mark (A 140) and $ mark / % mark2 (A 140) 15 Custom picture file embedded2 (A 127) 16 Color sampling2 and color bit depth (A 62) / CFexpress card (the one currently - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 140
clips to help you identify particular clips. Since clips with an $ mark cannot be deleted with the camera, you can use this mark also to protect important clips. Adding an $ Mark or % Mark During Playback To add an $ mark or % mark to a clip during playback or playback pause, you must set an - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 141
from a Clip 1 Select the desired clip in the [XF-AVC] index screen. 2 Press SET (clip menu) and select [Del. All Shot Marks] > [OK]. • All shot marks in the selected clip are deleted. 141 Deleting Clips and Photos You can delete clips and photos you are not interested in keeping, except for - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 142
Clip/Photo Operations 142 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 143
from the SDI OUT terminal, MON. terminal and HDMITM OUT terminal, depends on the clip's video configuration and on various menu settings. The camera cannot output signals to the MON. terminal and HDMI OUT terminal simultaneously and will select the active output terminal automatically. 143 SDI OUT - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 144
Video Output Configuration MON. Terminal / HDMI OUT Terminal Video Output Configuration (Recording/Playback) 144 Main recording video configuration / Configuration of the clip played back Video format1 Frame rate2 Resolution 5952x3840 ( ), 59.94P 4096x2160 50.00P RAW 29.97P 25.00P 24. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 145
Powering the camera from a power outlet using an AC adapter is recommended. Using the SDI OUT Terminal The digital signal that the SDI OUT terminal to record 4K or 2K video. For details about configuring and using external recorders, refer to the instruction manual of the external device used. 1 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 146
& fast motion recording is activated. Using the HDMI OUT Terminal The digital signal that is output from the HDMITM OUT terminal includes the video a malfunction. • Correct operation cannot be guaranteed when connecting the camera to DVI monitors. • Video may not be output correctly depending - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 147
147 Selecting the Video Output's Scan Mode When using external devices that support only interlaced scanning, you can change the scan mode of the video SDI OUT] (A 121), you can press the button to turn the camera's onscreen displays on and off on external monitors connected to the respective - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 148
signals output from the various terminals to determine how the image levels are mapped to code values. Moreover, you can select the setting independently for Canon Log output and for HDR output. 1 Select > [¢ Monitoring Setup] > [Range: SDI OUT], [Range: MON.] or [Range: HDMI]. 2 Select [During - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 149
LUT options Available LUTs depend on the [Gamma/Color Space] setting in the custom picture file (A 128). [Gamma/Color Space] [Canon Log 2 / C.Gamut], [Canon Log 3 / C.Gamut] [Canon Log 3 / BT.2020] [Canon Log 3 / BT.709] [PQ / BT.2020], [HLG / BT.2020] [BT.709 Wide DR / BT.2020] [BT.709 Wide DR - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 150
-R BT.2020 standards, which define parameters for ultra-high-definition television (4K/8K). LUT for viewing on external monitors that support color spaces and gamma curves that follow the guidelines established by DCI (Digital Cinema Initiatives). LUT for viewing HDR (high dynamic range) images on - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 151
(Output)]). 6 Select [OK]. • The selected LUT file will be registered in the camera. 7 When the confirmation message appears, press SET. • After registering a user LUT, LUT Info]. • Use the joystick or SELECT dial to review all the information and press the CANCEL button to return to the menu. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 152
a LUT to Video Outputs 152 NOTES • The camera supports 3D LUT files (.cube format) created with Blackmagic Design's DaVinci Resolve in 33 grid format. Save LUT files in the root directory of the SD card. • The following LUT files are not supported. - Files 2 MB and larger. - Files with a file - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 153
Audio Output Audio Output The camera can output audio from the SDI OUT terminal, MON. terminal, HDMI OUT terminal, × (headphone) terminal or speaker*. When recording or playing back clips recorded with 4- - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 154
camera, develop RAW clips, and more. Saving XF-AVC Clips Use Canon XF Utility to save and organize XF-AVC clips on a computer. You can use the Canon using the software, refer to the instruction manual (PDF file) that is installed with the software. Cinema RAW Development (for Windows/macOS): - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 155
camera and use the (Ethernet) terminal on the EU-V1 or EU-V2 to connect to a wired (Ethernet) network. For details about the accessories and how to attach them, refer to the Cinema EOS System Expansion User Guide . Canon cannot provide support regarding network configurations. IMPORTANT • Canon shall - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 156
to the camera. To learn how to attach the accessory, refer to the Cinema EOS System Expansion User Guide. (attach instruction manual of your wireless router. Searching for Access Points: If your access point does not support the WPS function or you cannot activate it, you can have the camera - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 157
Using Networks Using a Wired (Ethernet) Network Connect a commercially available Ethernet cable to the (Ethernet) terminal on the EU-V1 or EU-V2 and to the Ethernet port on a network device. Use Category 5e, shielded twisted pair (STP) Ethernet cables compatible with Gigabit Ethernet (1000BASE-T) - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 158
a combination of one or two communication settings (networks, NW) and one or two network function settings (MODE). You can save in the camera up to 25 individual communication settings and function settings, and up to 20 combinations of connection settings (SET1 to SET20). To configure a connection - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 159
network using the WPS push button method as an example. Refer to the instruction manual of the access point for details about the location and operation of the ) Manual setup without connecting to the network (A 165) 6 Press and hold the WPS button on the wireless router and then, on the camera, - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 160
] file. 10 Select the connection setting (SET1 to SET20) where to save the settings. 11 When the confirmation message appears, press SET. • The camera will connect to the network and will be ready to use the FTP transfer function (A 172). Options for [Destination Folder] [Root Directory]: Files are - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 161
SET. • The camera will connect to the network and will be ready to start streaming. 11 Connect the decoder to the network and complete any necessary configurations on the receiving side so the decoder is ready to receive video over IP. • For details refer to the instruction manual of the decoder - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 162
MODE] file. 5 Select the connection setting (SET1 to SET20) where to save the settings. 6 When the confirmation message appears, press SET. • The camera will connect to the network and will be ready to accept commands from the Browser Remote application (A 175). Options for [User Setting] [One User - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 163
(A 36). 8 To configure the IP settings automatically, select [Automatic Setting]. • To configure IP settings manually, continue with that procedure instead (A 167). 9 Review the settings for the camera's Wi-Fi access point and select [OK]. • These settings are necessary to connect a network device - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 164
camera. WPS using a PIN Code 1 In the [Select a network] screen, select [Connect with WPS] > [WPS (PIN Code)]. • The camera will generate and display an 8-digit the camera. For details about the access point's network name (SSID) and password refer to the wireless router's instruction manual or - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 165
Setting] > [Disable]. • To configure IPv4 settings manually, continue with that procedure instead (A 167). • To mode, from step 2 (A 165). If you select [Camera Access Point Mode], continue from that procedure, from step dial to review all the settings and press the CANCEL button to return to - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 166
you want to change > [Select Existing Setting] > Desired NW or MODE file. • In the list of communication settings and function settings registered in the camera, only those that can be selected will be displayed in white and others will be grayed out. 3 Select [Set]. • If necessary, select [Check - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 167
Configuring Connection Settings Configuring the Camera's IP Address Manually You can configure the camera's IP address manually. If necessary, consult is displayed. • Push the joystick left/right or turn the SELECT dial to review all the settings and press the CANCEL button to return to the menu. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 168
the camera using a normal HTTP connection (A 175) and download the necessary certificate from the Browser Remote's settings tab (A 180). After you import the certificate you downloaded to your Web browser, you will be able to use a secure HTTPS connection. Individual settings available for manual - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 169
Select [TCP/IPv6 Settings] > [Enable]. 3 Select [Manual Setting] > [Enable]. • [DNS Server] changes to [Manual Setting] and you will be able to set the DNS the [FTPS] transfer mode, you will need to read onto the camera the same root certificate saved on the FTP server. NOTES • Only root certificates with - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 170
check the certificate's issuer and expiration date. 802.1X Authentication The camera is compatible with the following protocols. EAP-TLS: X.509 supported EAP-TTLS, PEAP: MS-CHAP v.2 supported Select > [ Network Settings] > [Advanced Settings] > [802.1X Authentication] > [Setup Wizard]. • Follow - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 171
), immediately after configuring a new connection setting, the camera will connect to the network automatically and the selected or disconnect from the network, the icons will disappear. 171 To connect to a network manually 1 Select > [ Network Settings] > [Network] > [Enable]. 2 Select > - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 172
files may remain at the transfer destination. - Do not open the card compartment cover. - Do not remove the power source or turn off the camera. • If incomplete files remain at the transfer destination, check the content and make sure they are safe to delete before deleting them. NOTES • Depending - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 173
a computer. For details about compatible decoders, please visit your local Canon website. 173 Configuration of video streamed over IP Bit rate Video For details refer to the instruction manual of the decoder device or software you will use. 2 Connect the camera to the desired network and - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 174
IP Streaming 174 • When using IP streaming together with the Browser Remote function, you may experience stuttering issues in the streamed video or audio. When the two functions are used simultaneously, it is not recommended to log out from and then reconnect to Browser Remote. • Opening the card - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 175
the same network. * A Web browser that supports JavaScript and is enabled to accept cookies is required. ** For details about compatible devices, operating systems, Web browsers, etc., please visit your local Canon website. Preparations on the Camera 1 Connect the camera to the desired network and - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 176
language. • Most buttons and controls emulate physical controls on the camera and are labeled in English only, regardless of the language selected . 6 Use the Browser Remote controls to operate the camera. • Descriptions of the controls are given in the following pages. 7 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 177
in. NOTES • Browser Remote does not support multi-touch gestures. 177 The Main Remote Operation Screen [v] ([Full]/[Camera] user only) 4 5 6* 7 lenses (A 230). 1 [Zoom] button** Touch to use the manual controls to zoom. 2 Manual controls for focus/zoom When [Focus] is active, touch [ ], - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 178
Shows the camera's live mode (automatic/manual). 11 Detailed camera settings (A inadvertently. Controls on the camera are not locked. Touch the button to display the camera's live view image on the Browser 24 Add a shot mark 25 IP streaming Available only mark connected to the camera, the dots will - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 179
Touch again to resume the previous focus mode. 30 Add an $ mark 31 Add a % mark 32 [REC] button Touch the button to start recording. While recording, recording command (A 186) (same as on the camera) 35 Main recording format (A 62) 36 Time code (same as on the camera) 37 [Tracking] button (A 88) 38 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 180
for controls in the [ ] (metadata input) screen and for error messages. Still, most of the application's controls emulate physical buttons on the camera and appear in English only, regardless of 1 the language selected. 2 2 Display style 3 Touch to select the background color of the Browser - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 181
any metadata embedded in the last clip recorded. 5 [Apply from Next] button Touch the button to send the metadata entered in this screen to the camera so it is embedded only with clips that are recorded after the transfer. This option does not overwrite the metadata of clips already recorded or - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 182
Browser Remote: Controlling the Camera from a Network Device 182 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 183
[AF Frame Size] [Apply AF Speed Limit] Setting options and additional information [Automatic], [Manual] (A 73) This setting is available only when a compatible lens (A 230) is attached to the camera. [1/2 stop], [1/3 stop] (A 73) [On], [Off] (A 73) [On], [Off] If you are using a compatible - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 184
] [Focus Control] [Mount Adapter] [Face Detection] [Face AF] [Camera Grip Zoom] [Camera Grip Zoom Speed] [ABB] [Color Bars] [Color Bar Type] [Periph. Illum. Corr.] [Chromatic Aberr. Corr.] [Diffraction Correction] [Digital Image Stabilization] [Lens Focal Length] [Anamorphic Corr.] Setting options - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 185
Menu Options [Æ Recording/Media Setup] menu Menu item [Initialize Media] [CFexpress A], [CFexpress B], [SD Card] [Sensor Mode] [Main Rec Format] [System Frequency] [Recording Mode] [Slow & Fast Frame Rate] [Sub Rec Format] [Sub Rec Color Conversion] [Resolution/Color Sampling] [Frame Rate] [Bit - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 186
(A 59) User defined string up to 5 characters ([CANON]) (A 60) Scene description up to 16 characters / Take -0107". The first 3 digits indicate the folder number and the last 4 digits are different for each file of the last photo recorded with the camera. This setting is the most convenient for - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 187
: [INPUT Terminals (Camera)], [INPUT Terminals (Exp. Unit)], [MIC Terminal], [Monaural Mic] [INPUT 2], [INPUT 1] [Linked], [Separated] (A 104) (A 105) (A 106) 187 [Automatic], [Manual] (A 106) 0 to 100 (50) (A 106) [+12 dB], [+6 dB], [0 dB], [-6 dB], [-12 dB] (A 106) [On], [Off] (A 107 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 188
, respectively, the brightness, contrast, color saturation, sharpness, luminance and eye sensor of an optional EVF-V50 OLED Electronic Viewfinder connected to the camera. [EVF-V50 Eye Sensor]: When this setting is set to [On], the viewfinder will be turned off automatically when the sensor does not - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 189
[Iris], [ISO/Gain], [Shutter], [Peaking], [Digital Image Stabilization], [Magnification], [LUT], [Lens], [Mount is reached. • The default setting for items marked with an asterisk (*) is [Off]. [Date/ and time when the clip/photo was recorded. [Camera Data]: The aperture value, shutter speed and ISO - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 190
Range: MON.] [During Canon Log Output] [During HDR Output] [Range: HDMI] [During Canon Log Output] [During Available only when user LUTs have been registered in the camera (A 151). [BT.2100], [Vivid] (A 150) -7.5 Functions] menu Menu item [Focus Guide] [Focus Guide 2nd Frame] [Peaking: Video Term - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 191
0 to 2158 in 2-line increments (1080), 0 to 3138 in 2-line increments (1570) Available options depend on the resolution and operating mode (CAMERA / MEDIA mode). [Right], [Left] [Normal], [Spot] [1x], [2x] [On], [Off] (A 109) (A 110) (A 91) [Yellow], [Blue], [Green], [Red], [Black], [Gray], [White - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 192
can be assigned, refer to the detailed table (A 122). Menu item [Camera] [Camera Grip] [LCD LM-V1/V2] [REMOTE A/B] [Exp. Unit EU-V2 [FUNC], 13: [Audio Status], 14: [Push Auto Iris], 15: [One-Shot AF] 1: [Focus Guide] 1: [FUNC], 2: [DISP] 1: [Magn.: VIDEO Term.], 3: [Zebra: All], 4: [WFM: All - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 193
1023 to +1023 (000) (A 98) The phase difference between the external Genlock signal and the camera is initially set to 0. This setting allows you to adjust it within the range of approx. ±0.4 H (-1023 to 1023). To set a 4-digit adjustment value, set the first field to 10 or -10. [P], [PsF] (A 99 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 194
REC)], [Fan Speed (Always)] [Fan Speed] [Touch Screen Response] [Review Recording] [GPS Auto Time]3 [Button Illumination] [DC IN Warning (V)] (13.0 V) [On], [Off] When one of the following lenses is attached to the camera and the focus mode switch on the lens is set to AF, if this setting is set - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 195
[¥ My Menu] menu (CAMERA mode only) Menu item [CAMERA-1: Edit] to [CAMERA-5: Edit] Setting options and additional information [Register], [Move], [Delete], [Reset All], [Rename] Menu Options (A 35) 195 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 196
(A 121). 2 Press the assignable button to open the status screens. • The status screen most recently displayed will appear unless you turned off the camera or changed the operating mode. 3 Scroll through the status screens to check the desired settings. • Navigate the status screens in the same way - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 197
[/] status screens (CAMERA mode only) 2 1 Custom picture file name (A 125) 2 Custom picture settings (A 128) Displaying the Status Screens 1 197 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 198
) AE shift (A 76), AE response (A 75) 10 6 White balance (A 77) Shockless white balance, auto white balance (AWB) response 7 In-camera lens correction (A 39) Peripheral illumination, chromatic aberration 8 Anamorphic correction (A 119) Video outputs, desqueeze ratio (for most clips/for slow & fast - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 199
Displaying the Status Screens [ Assignable Buttons] status screens 1 199 2 3 4 5 6 7 Current functions of the assignable buttons (A 121) 1 On the camera's body 2 On the camera grip 3 On the LM-V2 (supplied) or LM-V1 (optional) LCD Monitor 4 On the optional RC-V100 Remote Controller 5 On the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 200
, the status screens displayed are the same except that you can press the joystick to open the [¡ Audio Setup] menu. 200 CAMERA mode: 1 2 3 5 4 6 MEDIA mode: 5 2 3 1 Audio source input, audio level adjustment mode and audio level indicator for each audio channel (A 100) 2 Audio channels - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 201
9 10 11 1 HDMI OUT terminal status (A 146): Signal type Information about the Canon battery pack2 (A 25) (HDMI/DVI), video output, frame rate, audio 6 Remaining output from the HDMI OUT terminal2 (A 194) 11 GPS information2,3 (CAMERA mode only) (A 146) 5 User bit2 (A 96) Latitude, longitude - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 202
number of remaining photos 3 User memo (A 112) User memo file name, clip title, creator, location and description 4 Clip name information (A 59) Camera index, reel number, clip number, user-defined field 5 Scene and take information (A 113) 6 Unique material identifier (UMID) code (A 186): country - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 203
, encryption and key index 1 2 3 4 5 6 7 TCP/IP settings of the current network connection (A 167) 1 IP address assignment method 2 IP address 3 Subnet mask 4 Default gateway 5 DNS server 6 Camera's MAC address (wireless and Ethernet) 7 IPv6 settings (A 169) - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 204
802.1X authentication (A 170) Protocol, user name, root certificate details and client certificate details 1 2 4 5 3 IP streaming settings (CAMERA mode only, A 161) 1 IP streaming activated/deactivated (A 173) 2 Streaming protocol and receiver settings 3 Error correction settings 4 RTSP user - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 205
1 2 FTP server settings (MEDIA mode only, A 160) 1 FTP mode 2 FTP server User name and FTP server (or host) name Displaying the Status Screens 205 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 206
Troubleshooting Troubleshooting 206 If you have a problem with your camera, refer to this section. Consult your dealer or a Canon Service Center if the problem persists. Power source The camera will not turn on or it turns off by itself. - The battery pack is depleted. Replace or charge the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 207
hot after using it only for a short while, it may indicate a problem with the camera. Consult a Canon Service Center. 207 Playback Cannot delete clips/photos - XF-AVC clips with an $ mark cannot be deleted with the camera. Remove the $ mark (A 140). - The LOCK switch on the SD card is set to - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 208
Troubleshooting 208 9 appears in red on the screen. - Canon Service Center. i appears on the screen. - The camera and lens cannot communicate normally. Clean the lens's contacts and reattach the lens. The aperture value (F or T) appears in gray on the screen. - When using a compatible EF Cinema - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 209
Troubleshooting Abnormal characters appear on the screen and the camera does not operate properly. - Remove all the cards and disconnect the power source. After a moment, reconnect the power and reinsert the cards. If the problem positions and a digital audio source is level manually. 209 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 210
Troubleshooting 210 Recording to and playing back from a CFexpress or SD card is slow AC adapter and the power or antenna cables of the TV. Network Functions Check This First • Are the camera, computer or other network devices all turned on? • Is the network working and correctly configured? • Are - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 211
displayed correctly on the Web browser. - The device, operating system or Web browser used may not be supported. For the latest information about supported systems, visit your local Canon website. - Enable JavaScript and cookies in your Web browser's settings. For details, refer to the help modules - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 212
Troubleshooting 212 List of Messages Refer to this section if a message appears is corrupted or there was a decoder error. Turn the camera off and then on again. If this does not solve the problem, consult a Canon Service Center. * Corrupted file control information cannot be recovered. Cards - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 213
mark to a frame that has one already. • Trying to add an $ mark and a % mark to the same clip. • Pressing the REC button when no cards are inserted in the camera. Lens error Turn the camera file is set to an option other than [Canon Log 2] or [Canon Log 3]. Under such conditions, there may be - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 214
camera off and then on again. Then, remove the card being used and reinsert it. Alternatively, replace the card. If this does not solve the problem, consult a Canon Service with this list, refer also to the instruction manuals of the access point or other external devices you are using. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 215
Troubleshooting Error code returned from the FTP server for the data session. - automatic IP address assignment. If the selected network does not use a DHCP server, change the camera's IP address assignment to [Manual Setting] and configure the IP address (A 167). - Check the DNS server. • Check - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 216
WFT not connected. - Check that the optional WFT-E9 Wireless File Transmitter is correctly attached to the camera. To learn how to attach the accessory, refer to the Cinema EOS System Expansion User Guide. WFT temperature too high. Wi-Fi connection terminated. - Wi-Fi functions have been turned off - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 217
maximum performance. • Do not use or store the camera in dusty or sandy places. The camera is not waterproof - avoid also water, mud or salt. If any of the above should get into the camera it may damage the camera and/or the lens. Consult a Canon Service Center as soon as possible. • Be careful to - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 218
Handling Precautions 218 Long-term storage • Store battery packs in a dry place at temperatures no higher than 30 °C (86 °F). • To extend the battery life of the battery pack, deplete it completely before storing it. • Charge and deplete all your battery packs fully at least once a year. Always - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 219
Data may be corrupted or lost due to defects or exposure to static electricity. Canon shall not be liable for lost or corrupted data. • Do not touch or recovering the original recordings very difficult. Built-in Backup Battery The camera has a built-in rechargeable lithium battery to keep the date/ - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 220
removing it from the bag. Using the Camera Abroad Power Sources You can use the battery charger and compact power adapter to charge battery packs in any country/region with power supply between 100 and 240 V AC, 50/60 Hz. Consult a Canon Service Center for information on plug adapters for overseas - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 221
optional accessories are compatible with this camera. The availability differs from area to area. For details on using the optional accessories and on their specifications, refer also to the Cinema EOS System Expansion User Guide (PDF file), available from your local Canon website. 221 BP-A30, BP - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 222
-4E or MO-4P B4 Mount Adapter PM-V1 PL Mount Kit CM-V1 EF Cinema Lock Mount Kit UN-5 Unit Cable (50 cm, 1.6 ft.)/ UN-10 Unit Cable cameras and chargers compatible with Intelligent System. This mark identifies genuine Canon video accessories. When you use Canon video equipment, we recommend Canon - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 223
Specifications Specifications C300 Mark III / C500 Mark II System • Recording System Clips: RAW Video format: Cinema RAW Light Audio format: Linear PCM, 24 bit, 48 kHz, 4 channels File format: CRM (Canon RAW Movie; Canon proprietary file format) XF-AVC Video compression: MPEG-4 AVC/H. - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 224
correction is available for Canon EF lenses, EF Cinema lenses and broadcast lenses2 2 Some lenses are not compatible with in-camera correction. • Shutter Speed Speed (1/3-stop increments, 1/4-stop increments), angle, clear scan, slow, off • Iris Manual (1/2-stop increments, 1/3-stop increments - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 225
microphone attenuator: 20 dB LINE setting: 4 dBu (volume center, full scale -18 dB) / 10 kΩ Digital Inputs (AES/EBU) AES3 standard (48 kHz, 24 bit, 2ch) / 110 Ω • MIC Terminal ∅ mini jack • GRIP Terminal Proprietary connector for the camera grip unit connection plug • Expansion Unit Connector - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 226
ratio, approx. 2,760,000 dots, 100% coverage, capacitive touch screen operation • VIDEO Terminal Proprietary connector for connection to the camera; input only • Dimensions6 (W x H x D): 133 x 87 x 38 mm (5.2 x 3.4 x 1.5 in.) • Weight6: 204 g (7.2 oz.) LA-V2 LCD Attachment Unit Includes pivots that - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 227
Specifications GR-V1 Camera Grip Modular unit can be attached at any of 24 positions (6º intervals); includes limited recording controls. • Dimensions6 (W x H x D): 60 x 124 x 75 mm (2.4 x 4.9 x 3.0 in.) • Weight6: 260 g (9.2 oz.) 6 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 228
Reference Tables Reference Tables 228 Approximate Recording Time on a Card Approximate times, for reference only, based on a single recording that continues until the card is full. Recording times are determined by the bit rate used, which in turn is determined by various video configuration - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 229
Reference Tables Approximate Usage Times with a Fully Charged Battery Pack The recording times in the tables below are approximate and were measured recording on a CFexpress card (double slot recording turned off), using an EF 50mm f/1.8 lens, LM-V2 LCD Monitor and with output from the SDI OUT - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 230
website or consult a Canon Service Center. PL mount lenses and the optional MO-4P B4 Mount Adapter can only be used after replacing the camera's lens mount with a PL mount using the optional PM-V1 PL Mount Kit. Lens EF lenses EF lenses compatible with auto iris EF Cinema lenses CN7x17 KAS S/E1 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 231
IS STM EF Cinema lenses CN7x17 KAS S/E1 CN7x17 KAS S/P1 CN10x25 IAS S/E1 CN10x25 IAS S/P1 CN20x50 IAS H/E1 CN20x50 IAS H/P1 CN-E18-80mm T4.4 L IS KAS S, CN-E70-200mm T4.4 L IS KAS S Prime lenses compatible with focus guide Broadcast lenses Manual Ü Ü Focus control from the camera One-shot AF - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 232
IS STM EF70-200mm f/4L IS II USM EF70-300mm f/4-5.6 IS II USM EF85mm f/1.4L IS USM EF400mm f/2.8L IS III USM EF600mm f/4L IS III USM • Prime lenses compatible with focus guide: CN-E14mm T3.1 L F CN-E20mm T1.5 L F CN-E24mm T1.5 L F CN-E35mm T1.5 L F HJ14ex4.3B IASE S HJ17ex7.6B IASE S HJ18ex7.6B - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 233
Appendix: Camera Dimensions Appendix: Camera Dimensions Unless indicated with the " (inch) mark, all units are in mm. Top represents the depth of a hole or socket. 88.5 46 M4 8 1/4" 6.7 69.6 45.4 25.4 25.4 Front 1/4" 6 Left 12.7 25.4 44 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 234
Appendix: Camera Dimensions Camera with camera grip 234 189.1 Camera with camera grip and optional EU-V1 Expansion Unit 1 182.9 117.9 210.2 25 185.2 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 235
Appendix: Camera Dimensions Camera with camera grip, handle unit and optional EVF-V50 OLED Electronic Viewfinder (with eye cup) 1/4" 9 305.4 287.2 262.2 235 121.7 185.7 228.7 148 Camera with camera grip, handle unit and optional EVF-V50 OLED Electronic Viewfinder (at maximum top position) 187 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 236
Appendix: Camera Dimensions Camera with camera grip, handle unit, microphone holder, LCD monitor (closed), LCD attachment unit, battery pack BP-A60 and optional EVF-V50 OLED Electronic Viewfinder 236 253.1 Slide range 129.8 to 154.8 92.1 303.6 236.5 211.5 277.3 208.5 104 198.7 223.7 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 237
Appendix: Camera Dimensions Camera with camera grip, handle unit, microphone holder, LCD monitor (open), LCD attachment unit and optional EU-V2 Expansion Unit 2 237 65.5 183.4 342.9 59.8 283.1 Slide range - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 238
Appendix: Camera Dimensions Camera with PL lens mount 238 13 172.1 84 64 87.6 65 Lens attachment plane 4.2 159.5 Camera with EF Cinema Lock lens mount 6.2 164.1 84 64 87.6 65 3.8 Lens attachment plane 151.5 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 239
Handle unit 1/4" 9 29 29 28 81.6 66 Appendix: Camera Dimensions 46 2x 1/4" 6 1/4" 9 239 64 44 3 25.2 60.7 80.7 46.5 83.7 156.2 46 1/4" screw - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 240
41 Camera nickname 170 Canon Log 2, Canon Log 3 (gamma curves 128 Canon XF Utility (download 154 Card volume label 59 CFexpress card Compatible cards 43 Initializing 46 Inserting/Removing 44 Recording method 47 Switching CFexpress card slots . . .46, 134 Check marks 111, 140 Cinema EOS - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 241
E EF Cinema lenses 37, 230 EF lens mount 37 Encryption 163, 165 Expansion Unit (optional) 38, AF speed 85 Continuous AF 85 Face-only AF 87 Focus assistance functions 82 Manual focus 81 One-shot AF 84 Tracking 88 Focus guide 82 Frame rate 63 Free-run (time code 94 FTP transfer 172 Full - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 242
Manual network drop frame (time code 95 O OK marks 111, 140 Onscreen displays 53, 136 Power supply 25 AC adapter (DC IN 12V 27, 226 Canon battery packs 25, 222 Checking power levels/remaining battery charge 175 Resetting all camera settings 193 Resolution (frame size 62 Reviewing a clip 114 - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 243
mode 62 Setup menus 34, 183 Shooting frame rate 115 Shot marks 111, 140 Shutter speed 68 Slow & fast motion recording 115 Special code 94 Time code synchronization 97 TIME CODE terminal 97 Tracking 88 Troubleshooting 206 Turning the camera on/off 12 U USB terminal 14 User bit 96 User - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 244
WPA, WPA2, and the Wi-Fi Certified logo are trademarks of the Wi-Fi Alliance. • WPS as used on the camera's settings, onscreen displays and in this manual signifies Wi-Fi Protected Setup. • JavaScript is a trademark or registered trademark of Oracle Corporation, its affiliates or subsidiaries in the - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 245
CANON INFORMATION CENTER AT 855-CINE-EOS (855-246-3367) or on the internet at pro.usa.canon.com/support. You will be directed to the nearest service use of non-Canon accessories or failure to follow operating, maintenance or environmental instructions prescribed in Canon USA's user's manual; B. If - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 246
by Canon Canada Inc. ('Canon Canada') with respect to (a) the Canon Cinema EOS product, and (b) the accessories for the Canon Cinema EOS Product service calls or service problems; D. If defects or damages are caused by service other than Canon Canada's factory service centers or authorized service - Canon EOS C500 Mark II | EOS C300 Mark III EOS C500 Mark II Instruction Manual - Page 247
3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Europa N.V. Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands http://www.canon-europe.com The information in this document is verified as of June 2020. Subject to change without notice. Visit your local Canon website to download the latest version
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