Canon LBP 660 Service Manual - Page 258

Problems During Microsoft Windows Printing System Installation Problems During Local Installation Problem Cannot select the My Computer button in the Add Printer Wizard. When file copying ends, an error message appears saying that Administrator privileges are required. An error message appears saying that a replacement installation is required. Cause The user installing the software does not have Administrator or Power User privileges. A user with Power User privileges attempted to install the software. Solution Administrator privileges are needed to install the Microsoft Windows Printing System. Have someone with Administrator privileges perform the installation. Have someone with Administrator privileges reinstall the software. You are performing a local installation on a computer on which the LBP-660 printer driver has already been network installed. Perform the local installation again and select the Replace existing driver option button in the Add Printer Wizard replacement selection dialog box. Problems During Network Installation Problem The name of the shared printer or print server to be connected is not shown in the Shared Printers list. Cause Ⴇ The print server is not started up. Ⴇ The printer is not set up for sharing. Ⴇ You do not have the privileges required for connecting to the printer or the print server. Solution Ⴇ Start up the print server. Ⴇ Set the printer up for sharing in the Printer Properties dialog box. Ⴇ Ask the network administrator to change your user privileges. 24 Troubleshooting Chapter 5