Canon LX-D5500 Users Guide - Page 190

Error Message, Error Content, Handling, Bidirectional, communication error

Page 190 highlights

Chapter 6 Troubleshooting Error Message Bidirectional communication error Error Content An unknown error was returned. Handling Confirm that the printer's power is on (online or sleep state). Restart the computer and printer. If the printer is connected to the computer with LAN connection, check the [Extend Time-Out value] check box from the network utilityʢ. ˠ P.228ʣ If the printer is shared, start Windows Task Manager, and confirm that "Canon XXXX Status Monitor Service" (where XXXX is the model name) is registered in the [Service] tab. If it is not registered, follow the steps below to register the service. 1. Start CD-ROM. 2ʦ. Click [Install the printer driver]. 3. Select [Server Client Registration], and then click [OK]. Confirm the port settingsʢ. ˠP.169ʣ 186

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186
Chapter 6
Troubleshooting
Error Message
Error Content
Handling
Bidirectional
communication error
An unknown error was
returned.
Confirm that the printer's power
is on (online or sleep state).
Restart the computer and
printer.
If the printer is connected to the
computer with LAN connection,
check the [Extend Time-Out
value] check box from the
network utility.
(→
P.228
If the printer is shared, start
Windows Task Manager, and
confirm that "Canon XXXX Status
Monitor Service" (where XXXX is
the model name) is registered in
the [Service] tab.
If it is not registered, follow
the steps below to register the
service.
1. Start CD-ROM.
2.
Click [Install the printer
driver].
3.
Select [Server Client
Registration], and then click
[OK].
Confirm the port settings.
(→
P.169