Canon MX300 MX300 series Quick Start Guide - Page 93
Error Message Appears on the Computer Screen, Writing Error/Output Error/Communication Error - driver windows xp
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Error Message Appears on the Computer Screen Writing Error/Output Error/Communication Error Cause Action The machine is not ready. Confirm that the Power lamp is lit green. If the Power lamp is off, turn the machine on. While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green. If the Alarm lamp is lit orange, an error may have occurred on the machine. For details on how to resolve the error, see "An Error Message Is Displayed on the LCD" on page 76. Printer port setting does not match the computer's interface connecting the machine. Check the printer port settings. * In the following instruction, "XXX" signifies your machine's name. (1)Log into a user account with the administrator privilege. (2)Click Control Panel, then Printer under Hardware and Sound. In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX Printer icon, and select Properties. (4)Click the Ports tab to confirm the port settings. Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer appearing in the Printer column is selected for Print to the following port(s). If the port setting is not correct, reinstall the MP Drivers or change the port setting according to the interface you are using. The machine is not connected properly. Make sure that the USB cable is securely plugged in to the machine and the computer. z If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details. z There could also be a problem with the USB cable. Replace the USB cable and try printing again. MP Drivers are not installed properly. The MP Drivers may not be installed properly. Uninstall them following the procedure described in the PC Printing Guide on-screen manual and reinstall them following the procedure described in your setup sheet. Troubleshooting 89