Canon PIXMA MG2924 User Guide - Page 705
After confirming the conditions above, turn on the machine again.
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5100 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the FINE cartridge holder from moving. If any, remove the materials. • Confirm that the FINE cartridges are installed properly. Push up the FINE cartridge until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, be careful not to touch the clear film (A). If the paper or your hands touch the clear film and blot or scratch it, the machine can be damaged. 705