Canon PIXMA SELPHY CP710 SELPHY CP710/CP510 User Guide - Page 63

Error Messages

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Error Messages The power button of the printer lights or blinks red if any error occurs during printing. If a problem occurs while the printer is connected to the camera, the camera's LCD monitor may display an error message. On the CP710: A screen indicating the error type is displayed also on the printer's LCD monitor. See the corresponding solution. On the CP510: Check the camera's LCD monitor, and see the corresponding solution. CP710's LCD Monitor Camera's LCD Monitor No paper z Check that the paper cassette is correctly installed. z Make sure that the paper cassette contains paper. z If paper is not feeding correctly, remove the paper cassette, and manually remove any paper remaining in the printer. Incompatible paper size z Wrong paper size is loaded in the paper cassette. Use the designated paper size. Paper Jam z Turn the power off and turn it on again. If the printer fails to eject the paper, contact a Canon Customer Support help desk for assistance. No Display Paper has been changed z Paper was changed after the print menu was displayed. Change back to the original paper size or change the print settings. No Ink z Load an ink cassette if it is not in the printer. z If the ink cassette is out of ink, load a new ink cassette. Paper and ink do not match z Check the ink/paper sets, and use the right ink/paper set. Ink error or Ink cassette error z Remove the ink cassette from the printer, take up the slack in the ink sheet, and then reload the cassette. If this does not solve the problem, replace with a new ink cassette. If the ink cassette is stuck in the printer, contact a Canon Customer Support help desk for assistance. 61

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Error Messages
The power button of the printer lights or blinks red if any error occurs during printing. If a
problem occurs while the printer is connected to the camera, the camera’s LCD monitor
may display an error message.
On the CP710:
A screen indicating the error type is displayed also on the printer’s LCD monitor. See the
corresponding solution.
On the CP510:
Check the camera’s LCD monitor, and see the corresponding solution.
CP710’s
LCD Monitor
Camera’s LCD Monitor
No paper
Check that the paper cassette is correctly installed.
Make sure that the paper cassette contains paper.
If paper is not feeding correctly, remove the paper cassette, and manually
remove any paper remaining in the printer.
Incompatible paper size
Wrong paper size is loaded in the paper cassette. Use the designated
paper size.
Paper Jam
Turn the power off and turn it on again. If the printer fails to eject the paper,
contact a Canon Customer Support help desk for assistance.
No Display
Paper has been changed
Paper was changed after the print menu was displayed. Change back to
the original paper size or change the print settings.
No Ink
Load an ink cassette if it is not in the printer.
If the ink cassette is out of ink, load a new ink cassette.
Paper and ink do not match
Check the ink/paper sets, and use the right ink/paper set.
Ink error or Ink cassette error
Remove the ink cassette from the printer, take up the slack in the ink sheet,
and then reload the cassette. If this does not solve the problem, replace
with a new ink cassette. If the ink cassette is stuck in the printer, contact a
Canon Customer Support help desk for assistance.