Canon PowerShot A400 PowerShot A400 Camera User Guide - Page 120

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Troubleshooting Problem Cause Solution The subject comes The subject is too close to the flash. z When flash is used, the distance between lens and out overexposed subject should be no less than 30 cm (1.0 ft.). (too bright). The subject is brighter than the z Set exposure compensation to a negative surroundings. value or use the spot metering function. Light is shining or reflecting into the z Adjust the camera angle. camera. The flash mode is set so that the z Set the flash to any other mode except on. flash always fires. A vertical bar of light (red, purple) appears on the LCD monitor. The subject is too bright. z This is normal occurrence in devices containing CCDs and does not constitute a malfunction. (This red bar of light will not be recorded when shooting still photos, but it will be recorded when shooting movies.) White dots or white Light from the flash has reflected z This is a phenomenon that occurs with digital asterisks appear off dust particles or insects in the cameras and does not constitute a malfunction. on the image. air. This occurs more frequently in the following condition: - When shooting at the wide angle end. The flash doesn't The flash mode is set to off. fire. z Set the flash mode to On. 118

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118
Troubleshooting
The subject comes
out overexposed
(too bright).
The subject is too close to the flash.
When flash is used, the distance between lens and
subject should be no less than 30 cm (1.0 ft.).
The subject is brighter than the
surroundings.
Set exposure compensation to a negative
value or use the spot metering function.
Light is shining or reflecting into the
camera.
Adjust the camera angle.
The flash mode is set so that the
flash always fires.
Set the flash to any other mode except on.
A vertical bar of
light (red, purple)
appears on the
LCD monitor.
The subject is too bright.
This is normal occurrence in devices containing
CCDs and does not constitute a malfunction.
(This red bar of light will not be recorded when
shooting still photos, but it will be recorded
when shooting movies.)
White dots or white
asterisks appear
on the image.
Light from the flash has reflected
off dust particles or insects in the
air. This occurs more frequently in
the following condition:
- When shooting at the wide angle
end.
This is a phenomenon that occurs with digital
cameras and does not constitute a malfunction.
The flash doesn't
fire.
The flash mode is set to off.
Set the flash mode to On.
Problem
Cause
Solution