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Canon REALiS WUX5000 Multimedia Projector WUX5000 / WUX4000 User's Manual - Page 169

Symptoms and Solutions, You Cannot Turn on the Projector

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Troubleshooting LED indicator status WARNING flashes 6 times. WARNING flashes 3 times. Meaning Faulty lens connector Filter error Countermeasure Disconnect the lens connector which joins the lens unit and projector. Contact the Canon Customer Support Center. The air filter is not installed. Check whether or not the air filter is installed correctly. Contact the Canon Customer Support Center if the same warning occurs again. Symptoms and Solutions ■You Cannot Turn on the Projector Cause The power cord is not connected correctly. The power cord has just been connected. The lamp cover is open. The safety device is activated because the air intake or the exhaust vent is blocked and the internal temperature of the projector has increased. The lens connector is not connected correctly. The air filter is not installed correctly. Countermeasure Check whether the power cord is connected correctly. (P45) Check that [Key lock] is not enabled. (P99) You cannot turn on the projector until the [STAND BY] indicator turns red after connecting the power plug. (P45) Unplug the projector from the power outlet, then install the lamp cover correctly and turn on the projector again. When the safety device is active, the [STAND BY] indicator does not turn on when you connect the power cord. You cannot disable this safety device. Remove any obstacle that is blocking the air intake or exhaust vent and contact the Canon Customer Support Center. The lens connector that connects the lens unit with the main unit of the projector is disconnected. Contact the Canon Customer Services Center. Check whether the air filter is installed correctly. (P159) ■You Cannot Project an Image from the Projector Cause A connection cable is not connected correctly. 20 seconds have not passed since the projector was turned on. No image is sent from the AV equipment. The wrong video terminal or signal type is selected. Countermeasure Check whether the projector is connected to the computer or AV equipment correctly. (P42, P48) When the projector is turned on, the opening window is displayed for approximately 20 seconds.To project an image immediately, press the OK button on the remote control or side control. (P45) Check whether an image is played on the connected video camcorder, DVD, etc. Check whether the connection to the image terminals has been completed correctly. Also check that the image signal type has been correctly selected. (P39, P48) Appendix Other Information 169

Section	Page
To Start Menu	2
Quick Reference Guide	3
Table of Contents	4
Safety Instructions	10
Safety Precautions	11
CAUTION ON HANGING FROM THE CEILING	11
READ AND KEEP THIS OWNER’S MANUAL FOR LATER USE.	12
AC Power Cord Requirement	14
Federal Communication Commission Notice	15
Canadian Radio Interference Regulations	15
Precautions for Use	16
Precautions for Installation	17
Precautions on the lamp	19
Precautions for the batteries of the remote control	20
Before Use	23
Supplied Accessories	24
Installing Remote Control Batteries	24
Preparing the Remote Control	26
Remote Control Operating Range	26
Part Names	27
Main Unit	27
Front Side	27
Rear Side	28
Bottom Side	28
Remote Control	30
Side Control	32
LED Indicator Displays	33
Input Terminal	34
User’s Manual (Operation)	35
Projecting an Image	37
Steps for Connecting the Projector and Projecting an Image	38
Connecting the Projector	39
Connecting the Projector to a Computer	39
Connecting to RGB Monitor Output Terminal (Analog Connection)	39
Connecting to DVI Monitor Output Terminal (Digital Connection)	40
HDMI cable (Input signal type: [HDMI] - P48)	41
Outputting Audio to Speakers	41
Connecting to AV Equipment	42
Connecting to Digital Video Output Terminal (Digital Connection)	42
Connecting to Analog Video Output Terminal (Analog Connection)	43
Outputting Audio to Speakers	44
Starting Projection	45
When the Language Selection Screen Appears	46
When the Password Input Screen Appears	46
When “No signal” Appears	46
When Notebook Computer Screen Does Not Appear	47
Adjusting Image	47
Changing Notebook Computer Screen Output	47
Turning on External Monitor Output	47
Selecting an Input Signal (INPUT)	48
Types of Input Signals	48
Selecting an Input Signal	49
Adjusting the Image	50
Setting the Display Resolution of the Computer	50
Windows 7	50
Windows Vista	50
Windows XP	50
Mac OS X	51
AUTO PC	51
Performing the Auto PC Function	51
Selecting Screen Aspect and Aspect	52
Selecting Screen Aspect	52
Moving Image with 16:9 D. Image Shift	54
Moving Image with 4:3 D. Image Shift	55
Resetting the Image Shift	55
Selecting Aspect Ratio	56
Types of Aspect Ratios	56
How to Select an Aspect Ratio	57
Adjusting the Image Size	58
Adjusting the Focus	59
Adjusting the Image Position	60
Resetting the Position	61
Adjusting Keystone Distortion	62
Resetting the Keystone Adjustment	63
Selecting an Image Mode	64
Image Modes	64
How to Select an Image Mode	65
Turning Off the Projector	66
Useful Functions Available During a Presentation	67
Useful Functions Available During a Presentation	68
Temporarily Blacking Out an Image	68
Freezing the Picture	68
Adjusting the Volume	69
Muting the Sound	69
Zooming an Image	70
Showing the Elapsed Time	71
Setting Functions from Menus	73
How to Use Menus	74
Menu Configuration	74
Basic Operation of Menu	75
Setting Display Status	77
Selecting an Image Projection Mode	77
Selecting an Input Signal Type (Analog PC)	78
Selecting an Input Signal Type (Component)	78
Adjust Input Signal (Analog PC) Total dots	79
Adjust Input Signal (Analog PC) Tracking	79
Adjust Input Signal (Analog PC) Horizontal position	80
Adjust Input Signal (Analog PC) Vertical position	80
Adjust Input Signal (Analog PC) Horizontal pixels	81
Adjust Input Signal (Analog PC) Vertical pixels	81
Selecting HDMI Input Level	82
HDMI color format	82
Select HDMI Over Scan	83
Performing Progressive Processing	83
Selecting a Menu Position	84
Correcting the Screen Color	84
Reversing Projection	85
No Signal Screen	86
Screen When Blank	86
Selecting a Logo at Startup	87
Selecting Aspect Ratio of Screen	87
Selecting an Image Quality	88
Image adjustment	88
Saving the Desired Image Quality	89
Adjusting the Brightness	90
Adjusting the Contrast	90
Adjusting the Sharpness	91
Making a Gamma Correction	91
Adjusting Color	92
Correcting the Image According to the Ambient Light	93
Noise reduction	94
Dynamic gamma	94
Memory Color Correction	95
6-axis color adjust	95
Detailed Gamma Correction	96
Reducing the Lamp Brightness	97
Resetting the Image Settings	97
Setting Various Functions	98
Selecting the Power Management Mode	98
Skip the POWER Button Operation	98
Enabling / Disabling the Beep	99
Prohibiting Operations	99
Main Unit and Remote Control Channel Settings	100
Selecting a Display Language	101
Showing / Hiding the Guide Screen	101
Showing / Hiding the Input Status	102
Selecting the HDMI Input	102
Setting a Password	103
Registering a Password	104
Prohibiting Operation of the Lens	104
Lens Shift Reset	105
Extending the Menu Display Time	105
Showing / Hiding the High Temperature Warning Icon	106
Reducing Flickering	106
Resetting the Lamp Counter	107
About the Display of the Lamp Counter	108
Resetting to the Default Setting	109
Checking Projector Information	110
Installation Manual (Installation and Maintenance)	111
Installation	113
Installation Precautions	114
Precautions When Carrying the Projector	114
Installation Precautions	114
Precautions When Carrying and Transporting the Projector	114
When using mounted on the ceiling	116
Install facing in the correct direction	116
Installation Procedure	117
Selecting the Projection Method and Installation Location	118
Ceiling Mounting or Rear Projection	118
Adjusting the projection position when installed on the floor	118
Installing / Removing the Lens Unit	119
Installing the Lens Unit	119
Removing the Lens Unit	123
Setting Up the Projector	124
Positioning the Projector in Front of the Screen	124
Relationship Between Image Size and Projecting Distance	124
Lens Shift Function	126
Connecting to AV Equipment	128
Connectable Equipment and Input Terminals	128
Connection Terminal and Connection Cable	129
Connecting to a Network	131
Preparing the Remote Control	132
Connection Methods	132
Setting an IP Address	133
Windows 7	133
Windows Vista	134
Windows XP	135
Mac OS X	136
Resetting the IP Address Setting of the Computer	136
Network Settings on the Projector	137
Locking the Network Settings	137
Turning On / Off the Network Function	138
Setting a Network Password	138
Registering a Network Password	139
Turning On / Off the PJLink Function	139
Turning On / Off DHCP Function	140
TCP / IP Setting	141
Initializing Network Settings	141
Configuring the Network From the Computer	142
Displaying and Configuring the Network Configuration Screen	142
Resetting to Factory Defaults	145
Setting Errors	145
Setting Up the Network	147
Setting Basic Information [Network]	147
Setting Up Email [Mail]	148
Mail Authentication Settings [Mail auth]	149
Sending a Test Mail [Send test mail]	150
SNMP Settings [SNMP]	150
Setting Projector Information [Projector info.]	151
Setting PJLink [PJLink]	152
Controlling the Projector from a Computer	153
Error Mail	155
Maintenance	157
Cleaning the Projector	158
Cleaning and Replacing the Air Filter	159
Replacing the Air Filter	159
Cleaning the Air Filter	160
Replacing the Lamp	161
Replacement Lamp	162
Replacing the Lamp	162
Appendix	165
Appendix	167
Troubleshooting	168
LED Indicator Meanings	168
Symptoms and Solutions	169
You Cannot Turn on the Projector	169
You Cannot Project an Image from the Projector	169
You Cannot Hear Sound	170
The Projected Image Is Blurred	171
You Cannot Project an Image Appropriately	171
The Projector Power Turns Off	171
You Cannot Operate the Remote Control	172
Relationship between Aspect and Screen Aspect	173
Supported Signal Types	175
Product Specifications	176
Projector	176
Remote control	177
Specification of Each Lens Unit (Option)	177
External View	178
ANALOG PC / COMPONENT IN Terminal	178
Service Port (CONTROL)	179
Index	182
Numerics	182
A	182
B	182
C	182
D	182
F	182
G	182
H	182
I	182
K	182
L	182
M	183
N	183
O	183
P	183
R	183
S	183
T	183
V	183
W	183
Z	183

Match case Limit results 1 per page

169

Troubleshooting

Appendix

Other Information

Symptoms and Solutions

■

You Cannot Turn on the Projector

■

You Cannot Project an Image from the Projector

WARNING

flashes 6

times.

Faulty lens

connector

Disconnect the lens connector which joins the lens unit and

projector. Contact the Canon Customer Support Center.

WARNING

flashes 3

times.

Filter error

The air filter is not installed. Check whether or not the air filter

is installed correctly. Contact the Canon Customer Support

Center if the same warning occurs again.

Cause

Countermeasure

The power cord is not connected

correctly.

Check whether the power cord is connected correctly.

(

P45

) Check that [Key lock] is not enabled. (

P99

)

The power cord has just been

connected.

You cannot turn on the projector until the [STAND BY] indi-

cator turns red after connecting the power plug. (

P45

)

The lamp cover is open.

Unplug the projector from the power outlet, then install the

lamp cover correctly and turn on the projector again.

The safety device is activated

because the air intake or the

exhaust vent is blocked and the

internal temperature of the projec-

tor has increased.

When the safety device is active, the [STAND BY] indicator

does not turn on when you connect the power cord. You

cannot disable this safety device. Remove any obstacle

that is blocking the air intake or exhaust vent and contact

the Canon Customer Support Center.

The lens connector is not con-

nected correctly.

The lens connector that connects the lens unit with the main

unit of the projector is disconnected. Contact the Canon

Customer Services Center.

The air filter is not installed cor-

rectly.

Check whether the air filter is installed correctly. (

P159

)

Cause

Countermeasure

A connection cable is not con-

nected correctly.

Check whether the projector is connected to the computer

or AV equipment correctly. (

P42

P48

)

20 seconds have not passed

since the projector was turned on.

When the projector is turned on, the opening window is dis-

played for approximately 20 seconds.To project an image

immediately, press the

button on the remote control or

side control. (

P45

)

No image is sent from the AV

equipment.

Check whether an image is played on the connected video

camcorder, DVD, etc.

The wrong video terminal or sig-

nal type is selected.

Check whether the connection to the image terminals has

been completed correctly. Also check that the image signal

type has been correctly selected. (

P39

P48

)

LED indicator

status

Meaning

Countermeasure