Canon VB-C500VD Network Video Recorder VK-64/VK-16 Administrator's Manual - Page 247

Reinstall VK-64/VK-16

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Page 247 highlights

Reinstall VK-64/VK-16 You cannot reinstall the software if you use the upgrade program. When You Have the Released Version 8 1 Uninstall v2.0. System Maintenance 2 Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3 and v1.4. Configuration file path for OS other than Windows Vista : \Documents and Settings\All Users\Application Data\ Canon\Webview\NVR :\WebView-NVR Configuration file path for Windows Vista :\ProgramData\Canon\WebView\NVR\ :\WebView-NVR" 3 Install the new version by following the upgrade procedure described at our WebView Product web page. If a failure occurs, restore the previous version by following "Procedure for Restoring Previous Version" (➝ P.248). When You Do Not Have the Released Version 2.0 1 Uninstall v2.0. 2 Install the previous version. 3 Obtain the v2.0 upgrade program (free program). Available from Canon Web site. 4 Execute the v2.0 upgrade program. When You Want to Perform the Full New Installation If you have removed the application from Programs and Features Tip in the Control Panel, the application folder, including its setting files and recorded data, remains undeleted. To delete all these files, delete all the following folders. :\Program Files\Canon\Webview\NVR :\Webview-NVR (storage folder for recorded and event data) :\Documents and Settings\All Users\ Application Data\Canon\WebView\NVR (storage folder for setting files) 247

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247
8
System Maintenance
Reinstall VK-64/VK-16
You cannot reinstall the software if you use the upgrade program.
When You Have the Released Version
Uninstall v2.0.
Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3 and
v1.4.
Configuration file path for OS other than Windows Vista
<Startup drive for OS>:\Documents and Settings\All Users\Application Data\
Canon\Webview\NVR
<All drives> :\WebView-NVR
Configuration file path for Windows Vista
<Startup drive for OS>:\ProgramData\Canon\WebView\NVR\
<All drives>:\WebView-NVR"
Install the new version by following the upgrade procedure described at our
WebView Product web page.
If a failure occurs, restore the previous version by following “Procedure for Restoring
Previous Version” (
➝
P.248).
When You Do Not Have the Released Version 2.0
Uninstall v2.0.
Install the previous version.
Obtain the v2.0 upgrade program (free program).
Available from Canon Web site.
Execute the v2.0 upgrade program.
4
3
2
1
3
2
1
When You Want to Perform the Full New Installation
If you have removed the application from Programs and Features
in the Control Panel, the application folder, including its setting
files and recorded data, remains undeleted. To delete all these
files, delete all the following folders.
±
<System drive> :\Program Files\Canon\Webview\NVR
±
<System drive> :\Webview-NVR (storage folder for recorded
and event data)
±
<System drive> :\Documents and Settings\All Users\
Application Data\Canon\WebView\NVR (storage folder for
setting files)
Tip