Canon i350 i350 Quick Start Guide - Page 43

Troubleshooting Troubleshooting This section provides troubleshooting tips for the most common printing problems. Troubleshooting usually falls into one of the following categories. • "Cannot Install the Printer Driver" on page 42 • "Print Quality is Poor or Contains Errors" on page 43 • "Troubleshooting Printer Hardware" on page 44 • "Paper Does Not Feed Properly" on page 45 • "Handling Error Messages" on page 46 • "An Error Message Appears on the Screen" on page 47 Refer to the User's Guide for additional information on topics not covered in this section. Note If you encounter any problem during installation or operation of your printer, quickly scan all topics to find a solution. If the problem persists, contact the Customer Care Center at (757) 413-2848. See "Canon offers a full range of customer technical support options" on page 59. A TDD service (telephone device for the deaf) is also available at (866) 2513752. When an Error Occurs The BJ Status Monitor opens and displays a message. Take the appropriate action described in the message. The message may vary depending on your operating system. z When using Windows Me or Windows 98, click the Guide tab and follow the on-screen instructions. 41