Canon imageCLASS D680 imageCLASS D680 Printer Guide - Page 94

CAPT Problems, Problem, Cause, Solution, Autorun CD-ROM Menu, Auto insert, notification - drivers for windows 7

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Page 94 highlights

CAPT Problems Problem Cause Solution CAPT is not working properly The CAPT (Canon PC1200/iC D600/ iR1200G) is not selected as the default printer driver for imageCLASS D600 series. Specify the CAPT (Canon PC1200/iC D600/iR1200G) as the default driver for the imageCLASS D600 series. The software might not Refer to "Using the Trouble Shooter" on be installed properly. page 5-8. Troubleshooting To check if the CAPT is installed correctly, try printing a page from an application. If the print fails, the CAPT is 5 not installed correctly. Remove the CAPT and install it again. For more information, see "Uninstalling the CAPT" on page 5- 10. Cannot use Adobe Type Manager (ATM) fonts Adobe Type Manager (ATM) is not supported. Cannot print with a printer driver other than the Canon PC1200/iC D600/iR1200G The printer driver is connected to the same port as the Canon PC1200/iC D600/ iR1200G printer driver. Connect the printer driver to a port different from the Canon PC1200/iC D600/iR1200G printer driver. CD-ROM Menu doesn't appear automatically Autorun CD-ROM Menu checkbox is unchecked in the CDROM menu. Start the CD-ROM menu manually, and check the "Autorun CD-ROM Menu" checkbox. The "Auto insert notification" checkbox is unchecked. From the Device Manager make sure that the "Auto insert notification" checkbox is checked in the CD-ROM drive Properties dialog box. For more information, see Windows Help. 5-4

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5-4
5
Troubleshooting
CAPT Problems
CAPT Problems
CAPT Problems
CAPT Problems
Problem
Cause
Solution
CAPT is not working
properly
The CAPT (Canon
PC1200/iC D600/
iR1200G) is not
selected as the default
printer driver for
imageCLASS D600
series.
Specify the CAPT (Canon PC1200/iC
D600/iR1200G) as the default driver for
the imageCLASS D600 series.
The software might not
be installed properly.
Refer to “Using the Trouble Shooter” on
page 5-8.
To check if the CAPT is installed
correctly, try printing a page from an
application. If the print fails, the CAPT is
not installed correctly. Remove the CAPT
and install it again. For more information,
see “Uninstalling the CAPT” on page 5-
10.
Cannot use Adobe Type
Manager (ATM) fonts
Adobe Type Manager (ATM) is not
supported.
Cannot print with a
printer driver other than
the Canon PC1200/iC
D600/iR1200G
The printer driver is
connected to the same
port as the Canon
PC1200/iC D600/
iR1200G printer driver.
Connect the printer driver to a port
different from the Canon PC1200/iC
D600/iR1200G printer driver.
CD-ROM Menu doesn’t
appear automatically
Autorun CD-ROM
Menu checkbox is
unchecked in the CD-
ROM menu.
Start the CD-ROM menu manually, and
check the “
Autorun CD-ROM Menu
”
checkbox.
The “
Auto insert
notification
” checkbox
is unchecked.
From the Device Manager make sure that
the “
Auto insert notification
” checkbox
is checked in the CD-ROM drive
Properties dialog box. For more
information, see Windows Help.