Canon imageCLASS MF5530 Basic Guide - Page 117
Copying Problems
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Troubleshooting Copying Problems The machine will not make a copy. Q Is the cartridge installed correctly? A Make sure the cartridge is installed correctly. (See "Install the cartridge," in the Set-Up Sheet.) Q Is the sealing tape removed from the cartridge? A Remove the sealing tape from the cartridge. (See "Install the cartridge," in the Set-Up Sheet.) Q Is the cassette inserted completely into the machine? A Insert the cassette as far as it will go. (See "Load paper," in the Set-Up Sheet.) Q Did you connect the power cord to the machine just now? A Wait for a while. After connecting the power cord, the machine cannot scan documents immediately. Q Is the document loaded correctly? A Remove the document, stack it if necessary, and load it in the ADF correctly. (See "Loading Documents in the ADF," on p. 3-4.) 9 A Make sure the ADF is closed. If the documents have black streaks or appear dirty after you feed them in the ADF. Q Is the read area of the platen glass clean? A Clean the read area of the platen glass. (See "Cleaning the ADF Area," on p. 8-3.) NOTE For additional troubleshooting, see "Print Quality Problems," on p. 9-16. Copying Problems 9-15