Canon imageCLASS MF5730 imageCLASS MF5770 Network Guide - Page 38

Normally LPR or the Microsoft TCP/IP Printer, if you are using Windows 2000 - troubleshooting

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Cause 3 The computer that is printing is not properly set up. Remedy Check the following: • Confirm that the proper printer driver is installed. Check if you are printing from Windows 98/Me, each computer must have a printer driver installed. For instructions on installing printer drivers, see the Software Guide. • Confirm that the correct printer is set as the output destination for the computer that is printing. Check the output destination for the Printer in the Control Panel or Print Manager. Cause 4 The name of the file being printed is too long. 3 Remedy Normally LPR (or the Microsoft TCP/IP Printer, if you are using Windows 2000/ XP/Server 2003) sends jobs either under the name of the application software used for printing, or the file name. However, a job name longer than 255 characters cannot be sent to the printer. To correct this problem, rename the file with a shorter name. Appendix 3-2 Troubleshooting

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Troubleshooting
3-2
Appendix
3
Cause 3
The computer that is printing is not properly set up.
Remedy
Check the following
:
•
Confirm that the proper printer driver is installed. Check if you are printing
from Windows 98/Me, each computer must have a printer driver installed. For
instructions on installing printer drivers, see the
Software Guide
.
•
Confirm that the correct printer is set as the output destination for the
computer that is printing. Check the output destination for the Printer in the
Control Panel or Print Manager.
Cause 4
The name of the file being printed is too long.
Remedy
Normally LPR (or the Microsoft TCP/IP Printer, if you are using Windows 2000/
XP/Server 2003) sends jobs either under the name of the application software
used for printing, or the file name. However, a job name longer than 255
characters cannot be sent to the printer. To correct this problem, rename the file
with a shorter name.