Canon imagePROGRAF PRO-300 PRO-300 series User Manual
Canon imagePROGRAF PRO-300 Manual
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Canon imagePROGRAF PRO-300 manual content summary:
- Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 1
PRO-300 series Online Manual English - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 2
Manual 12 Trademarks and Licenses 13 Information about Paper 28 Supported Media Types 29 Paper Load Limit 32 Unsupported Media Types 34 Handling Paper 35 Before Printing 68 Reset settings 70 Web service setup 71 Printer information 72 Changing Printer Settings from Your Computer (macOS 73 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 3
Power Is On 109 Turning the Printer On and Off 110 Checking the Power Plug/Power Cord 112 Unplugging the Printer 113 Handling Paper, Multi-purpose Loading Paper in the Manual Feed Tray 123 Register Paper Information 127 Placing Multi-purpose Tray 131 Cautions When Printing with Multi-purpose - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 4
of Models Which Does Not Support Diagnosis and Repair Function 175 Printer on a Network (macOS 188 Settings on Print Server 189 Settings on Client PC 190 Restrictions on Printer Sharing 191 Adjustments for Better Print Quality 192 Aligning the Print Head 193 Aligning the Print Head Manually - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 5
from Your Computer (macOS 217 Opening Remote UI for Maintenance 218 Cleaning the Print Heads 219 Checking the Ink Status from Your Computer 221 Printing a Nozzle Check Pattern 222 Cleaning the Printer 223 Cleaning Exterior Surfaces 224 Cleaning Paper Feed Rollers 225 Cleaning Inside the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 6
in This Manual 265 Basic Printing Workflow 266 Printing Photos from a Computer (Windows 267 Printing Photos from a Computer (macOS 271 Enhanced Printing Options 276 Printing from Your Computer 279 Printing from Application Software (macOS Printer Driver 280 Basic Printing Setup 281 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 7
Contrast 328 Printing Using a Web Service 330 Printing with Google Cloud Print 331 Getting Google Account 333 Registering Printer with Google Cloud Print 334 Printing from Computer or Smartphone with Google Cloud Print 337 Deleting Printer from Google Cloud Print 342 Printing Using AirPrint - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 8
Canon IJ Printer from the Printer List 401 Before Installing the Printer Driver 402 Printing Using Canon Application Software 403 Frequently Asked Questions 404 Network Settings and Common Problems 406 Network Communication Problems 409 Cannot Find Printer on Network 410 Cannot Find Printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 9
Network Problems 452 Checking Network Information 453 Restoring to Factory Defaults 456 Message Appears on Computer During Setup 457 Connecting Printer and Wireless Router Using Easy wireless connect 458 Cannot Connect Smartphone/Tablet to Wireless Router 459 Downloading Canon PRINT Inkjet - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 10
or Missing (Windows 499 Ink Blots / Paper Curl 500 Back of Paper Is Smudged 501 Uneven or Streaked Colors 502 Printing Stops 504 Cannot Print Using AirPrint 505 Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows 506 Mechanical Problems 507 Printer Does Not Turn On - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 11
Error Message Appears on PictBridge (Wi-Fi) Compliant Device 530 If You Cannot Solve a Problem 532 List of Support Code for Error 533 List of Support Code for Error (Paper Jams 535 1300 536 Paper Is Jammed inside Printer 539 1000 542 1013 544 1200 545 1250 546 1401 547 1600 548 1660 549 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 12
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 13
and is used under license. • Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; 13 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 14
Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 15
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 16
granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 17
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 18
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 19
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 20
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 21
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 22
MIT License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 23
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 24
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 25
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 26
Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o [email protected] Discusses bugs, as well as engine - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 27
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 28
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Before Printing on Art Paper 28 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 29
paper is not sold by model number. Instead, purchase paper by name. Paper for printing documents: • Canon Red Label Superior • Canon Océ Office Colour Paper Paper for printing photos: • Photo Paper Pro Platinum • Photo Paper Plus Glossy II • Photo - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 30
using art paper, see Before Printing on Art Paper. Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. Standard sizes: • top feed ◦ Letter ◦ Legal ◦ 11"x17"(28x43cm) ◦ A5 ◦ A4 ◦ A3 ◦ A3+ ◦ B5 ◦ B4 ◦ KG/4"x6 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 31
.00 in. (329.0 x 990.6 mm) • manual feed tray ◦ Minimum size: 8.00 x 10.00 in. (203.2 x 254.0 mm) ◦ Maximum size: 13.00 x 39.00 in. (330.2 x 990.6 printer. • top feed Plain paper: From 17 to 28 lb (64 to 105 g /m2) Specialty paper: Up to 80 lb (300 g /m2) / from 4 to 11.8 mil (0.1 to 0.3 mm) • manual - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 32
Paper Load Limits of Top Feed and Manual Feed Tray Genuine Canon Paper Paper for printing documents: Media Name Canon Red Label Superior Canon Océ Office Colour Paper Paper for printing photos: Media Name Photo Paper Pro Platinum *1 Photo Paper Plus - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 33
specialty paper, load one sheet at a time in the top feed or manual feed tray. Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents: Media Name Canon Red Label Superior Canon Océ Office Colour Paper Paper Output Tray Approx. 50 sheets - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 34
also the printer to jam 80 lb (300 g /m2) or more than 11.8 mil (0.3 mm) ◦ manual feed tray Specialty paper: More than 93 lb (350 g /m2) or more than 23.6 mil (0.6 mm) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 35
that comes from your hands. • Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on the printed surface may be removed when being rubbed or - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 36
Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment). The wider the brush, the more effective it will be - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 37
3. To complete the removal of paper dust, brush the paper in the other direction from top to bottom. 37 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 38
Administrator Password on Operation Panel Reset settings Web service setup Printer information Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Updating Media Information in Printer Driver Managing the Printer Power 38 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 39
Mode Reducing the Printer Noise Changing Printer Settings from Your Computer (macOS) Registering a Changed Printing Profile Managing the Printer Power Changing the Printer Operation Mode Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 40
Operation Panel A: LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. B: HOME button Used to display the HOME screen. LCD and Operation Panel C: Back button Returns the LCD to the previous screen. D: OK button Finalizes the selection of a menu or setting item. - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 41
(Signal strength: 81 % or more): You can use the printer over Wi-Fi without any problems. (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommend placing the printer near the wireless router. (Signal strength: 50 % or less - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 42
when printing. I: Printer information Displays printer information and error histories. J: Quick guide Displays how to operate the printer and QR code accessing to the Online Manual. Note • When printing is in progress, you cannot select grayed out items. Notification Messages When the ink is - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 43
Press the button to display the Notice list screen to check messages. Use the button to select a message and press the OK button to view the message details screen to check the details and take action. 43 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 44
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel 44 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 45
Select Various settings on HOME screen and press the OK button. LCD and Operation Panel 3. Use the buttons to select Printer settings and press the OK button. The Printer settings screen is displayed. 4. Use the buttons to select a setting item and press the OK button. The setting screen for - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 46
For more on setting items on the operation panel: Setting Items on Operation Panel 46 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 47
Administrator password settings Items for Printer Other printer settings Language selection Web service setup Energy saving settings Quiet setting Items for Paper/Printing Print settings PictBridge print settings AirPrint print settings Smartphone photo print settings Paper-related settings Items - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 48
• Settings will become ineffective in the following situations: • Printing from a PictBridge (Wi-Fi) supporting device. • Printing from a standard form. Note • When performing settings from application software or the printer driver, these settings will be prioritized. • If printouts contain - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 49
connection is displayed. (Some items are not displayed depending on printer settings.) Items Connection Network name (SSID) Communication mode Frequency link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 50
the on-screen instructions of the connecting device for the setup procedure. ◾ Manual connect Select when you perform settings for Wi-Fi manually using the operation panel of the printer. ◾ WPS (Push button method) Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 51
a wireless router supporting a Wi-Fi Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup. ◦ length MAC address (Wi-Fi) IPsec settings Printer name Bonjour service name Setting Enable / Disable DIRECT-XXXX-PRO-300series XXXXXXXXXX (10 characters) Wireless Direct - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 52
screen when Wi-Fi Direct compatible devices are connected to the printer. ◦ Advanced For details on each setting item: Advanced • Wired IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 53
default gateway 3 IPv6 default gateway 4 MAC address (Wired LAN) IPsec settings Printer name Bonjour service name XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX ( on each setting item: Advanced • Print details Prints out the LAN setting information of the printer with Wi-Fi connection, wired LAN - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 54
• You cannot use a hyphen for the initial or last character of the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD settings Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.1, and Windows 7). ◾ Enable/disable WSD Selects whether WSD - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 55
ON/OFF of LLMNR (Link-Local Multicast Name Resolution). Selecting ON allows the printer to detect printer's IP address from the printer name without a DNS server. ◦ IPP settings Selecting Enable allows you to print via the network with the IPP protocol. ◦ PictBridge communication Setting items for - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 56
device. When you perform PictBridge (Wi-Fi) settings from the printer, set Paper type to Default on the PictBridge (Wi-Fi) compliant device. C. Print qlty (Print quality) Select the print quality when printing directly from a PictBridge (Wi-Fi) compliant device. D. Border (Bordered/Borderless - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 57
shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 58
the paper information, printing will fail and the paper will be ejected as the blank paper if the Profile is not supported with the printer. ◦ Clear coating ink consumption of the chroma optimizer (CO) or to accelerate the print speed. If you select Overall, the printer clear-coats the entire print - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 59
You can set the correction for image quality when printing photos from the smartphone or tablet. • Auto photo fix Selecting ON will automatically correct to the optimum image quality. Note • Depending on the print function of the smartphone or tablet used, image correction may not be possible - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 60
settings Select this setting item from Printer settings on Various settings. Important • The /time settings will be reset. • Date display format Changes the display format of dates when printed. • Key repeat Enables/Disables continuous input by pressing and holding down the a menu or - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 61
Language selection Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. Changes the language for messages and menus on the LCD. 61 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 62
printer. If you select Yes, the firmware update starts. Follow the onscreen instructions to perform update. Important • When you use this function, make sure the printer settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the LCD to perform - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 63
the media type of paper loaded in the manual feed tray. • Check paper replacement If you select Yes, the printer detects that the paper is loaded or removed the printout results such as uneven colors, select ON on Unidirectional printing. Selecting Reset paper settings for all paper, Yes and pressing - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 64
the administrator password is enabled. • Auto power off Specifies the length of time to turn off the printer automatically when no operation is made or no printing data is sent to the printer. • Auto power on Selecting ON enables the printer to turn on automatically when printing data is sent to the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 65
• Operating speed is reduced compared to when OFF is selected. • This function may not be so effective depending on the printer's setting. Furthermore, certain noise, such as when the printer is preparing for printing, is not reduced. Note • You can set Quiet setting from the operation panel of the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 66
Auto maintenance settings Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. • Auto nozzle check Enables/Disables automatic nozzle checking. 66 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 67
Administrator password settings Select this setting item from Printer settings on Various settings. Important • The administrator password to change the setting items using the operation panel of the printer, the Remote UI, or IJ Network Device Setup Utility. Setting Administrator Password on Operation Panel - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 68
password requires you to enter the password to use the items or change the settings below. • Web service setup • LAN settings • Other printer settings • Language selection • Firmware update • Energy saving settings • Quiet setting • Auto maintenance settings • Administrator password settings • Reset - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 69
the Administrator Password: After operating in the following order on the printer's operation panel, follow the on-screen instructions to remove the administrator password. Various settings > Printer settings > Administrator password settings > Enter the administrator password > Remove administrator - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 70
Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 71
Google Cloud Print or Canon Inkjet Cloud Printing Center. • Issue registration code In order to link the web service and printer, obtain the registration code from the service origin. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 72
Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Error history Displays the error history. Up to 5 error codes appears. For more on the error code, refer to List of Support Code for Error. 72 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 73
Printer Settings from Your Computer (macOS) Registering a Changed Printing Profile Managing the Printer Power Changing the Printer Operation Mode Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Reducing the Printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 74
can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. In the Print dialog, set the necessary items 2. Select Save Current Settings as Preset... from the Presets - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 75
profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. The selected printing profiles will be deleted from Presets - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 76
settings Energy saving settings allow you to set Auto power off and Auto power on. The Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period. The Auto power on function automatically turns on the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 77
the pop-up menu on the Canon IJ Printer Utility2 Note • If the computer is unable to communicate with the printer, a message may be displayed • If you load compatible media that has already been printed onto the multi-purpose tray, the printer may detect that no compatible media is loaded on the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 78
Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer Update. The printer driver media information on the printer while you are - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 79
, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print. Note • If the printer is being shared, Correct Media Information will display on the client machine. 79 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 80
printer driver. The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer be corrected. Important • Restart the application or software you are printing from after correcting media information. Note • Media Information will only - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 81
The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. 1. Select Printer settings from Remote UI 2. Click Quiet setting 3. Set the quiet mode If - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 82
Changes Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate (Self-signed - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 83
10/Windows 8.1/Windows 7 SP1 or later Web browser: Internet Explorer 11 or later, Google Chrome, or Mozilla Firefox 1. Check that printer is turned on. Power Supply 2. Check printer's IP address. 1. Display the HOME screen. If the HOME screen is not displayed, select the HOME button. 2. Use the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 84
are displayed on the web browser. Important • The password is set at the time of purchase. The password is the printer serial number. The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). 84 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 85
details on setting password, see Setting Password. 7. Check printer status and change printer settings. For changeable setting items, see below. Changeable Setting Items Using Web Browser 8. When you finish checking printer status and changing printer settings, select Log out. 9. Close web browser - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 86
for administrator) This function allows you to change the language on the display. Items for Printer Printer settings This function allows you to change the printer settings such as the energy saving settings, and the print settings. Note • Some of the menu is available only when you are logged in - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 87
Print or IJ Cloud Printing Center, or delete a registration. Other Items Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Manual - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 88
following the steps below. Important • The password is set at the time of purchase. The password is the printer serial number. The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). 1. Display - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 89
OK. Setting Standard User Password Enable the standard user mode and set a standard user password by following the steps below. 1. Display printer status on web browser. 2. Select Security. The menus are displayed. 3. Select Standard user mode settings. 4. When the confirming message is displayed - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 90
IP address correctly by checking the URL field of the web browser before registering the root certificate. • If the printer is connected via IPv6 using Windows, you need to generate a server certificate using Remote UI. For details, see Generating Server Certificate (Self-signed Certificate). For - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 91
Import Wizard appears, select Finish. Security Warning screen is displayed. 10. Make sure that thumbprint on Security Warning screen matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when operated in - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 92
registered. To make sure that the correct root certificate has been registered, make sure that thumbprint of certificate information matches printer's thumbprint. Follow the steps below. Note • Some Android devices cannot be checked the thumbprint of a registered route certificate. 1. From Settings - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 93
The root certificate registration is completed. If the message to warn you that the secure connection is not guaranteed appears when you select Log in on Remote UI after registering the root certificate, restart the web browser. The message will not appear on the web browser. Note • Depending on the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 94
Root Certificate to Local Computer for SSL Communication To print from your computer or use Device Management Console and so on, when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer. Procedure to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 95
The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 96
For Windows 7 The procedure below describes how to import a root certificate in Windows 7. Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 97
Start up Remote UI. 2. Select For secure communication. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the Printing Preferences, and select Enable Status Monitor on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 98
3. Select OK on the displayed screen. Checking Imported Certificate Make sure the imported certificate has been registered to your computer. 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 99
Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when operated in the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 100
server certificate, operate in the following order from the Remote UI. Security > SSL/TLS settings > Delete key and certificate > OK Checking Printer's IP Address 1. Check that printer is turned on. Power Supply 2. Display the HOME screen. If the HOME screen is not displayed, select the HOME button - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 101
browser on your smartphone, tablet, or computer and enter the printer IP address. Enter as following in the URL field of the Link Local Address". Note • When you enter the common name, add [ ] to each end of the printer's IP address. • Do not use a comma or make a space for the common name. 7. Select - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 102
the server certificate has been generated, Generated a self-signed certificate. appears. 9. Select Restart LAN. LAN will be restarted. When LAN has been restarted, Printer status on Remote UI appears. Note • If you cannot access to Remote UI after you restart LAN, reload your web browser. Checking - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 103
Printer Parts Front View Rear View Inside View Power Supply 103 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 104
sides of the paper stack. D: Paper Support Open to load paper in the top feed. E: Feed Slot Cover Prevents anything from falling into the feed slot. Open it to slide the paper guides, and close it before printing. F: Operation Panel Use to change the settings of the printer or to operate it. 104 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 105
Open it before printing. H: Output Tray Extension Open to support ejected paper. I: Paper Output Support Pull out to support ejected paper. J: Multi-purpose Tray Guide Place the multi-purpose tray here. K: Multi-purpose Tray Storage Compartment The multi-purpose tray supplied with the printer can be - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 106
Feed Tray C: Paper Jam Clearing button Press this button when removing paper jammed in the manual feed tray. D: Paper Guides Align with both sides of the paper stack. E: USB Port Plug in the USB cable to connect the printer with a computer. F: Wired LAN Connector Plug in the LAN cable to connect the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 107
Inside View A: Print Head Lock Lever Locks the print head into place. B: Print Head Holder Install the print head here. Important • Do not raise the print head lock lever after installing the print head. Note • For details on replacing an ink tank, see Replacing Ink Tanks. 107 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 108
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer 108 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 109
. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. • The LCD will turn off if the printer is not operated for about 3 minutes. To restore the display, press any button - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 110
lit. Checking that Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • When the power is turned on, the printer may start mixing the ink to maintain optimal ink quality (about 1 to 2 minutes). • If an error message is displayed on the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 111
Important • When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 112
cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and contact your nearest Canon service center. Using the printer with one of the unusual conditions above may cause a fire or an electric shock. 112 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 113
. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the printer off. 2. Confirm that the ON lamp is off. 3. Unplug the power cord. The specification of the power cord - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 114
Handling Paper, Multi-purpose Tray, etc. Loading Paper Placing Multi-purpose Tray 114 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 115
Loading Paper Paper Sources Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray Register Paper Information 115 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 116
A3+ size. Load a sheet of paper at a time. Load thick paper such as art paper in the manual feed tray. Supported Media Types Paper Load Limit Note • When printing, select the correct page size, media type, and paper source. If you select the wrong page size or media type, the printer may not print - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 117
Loading Paper in the Manual Feed Tray 117 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 118
you can use for this printer, see Supported Media Types. • Print in an environment (temperature and humidity) suitable to the paper in use. For the temperature and humidity conditions of Canon genuine papers, refer to the paper's packaging or the supplied instructions. 1. Prepare paper. Align the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 119
tray guide (C) is open, be sure to close it. 4. Open the output tray extension (D), then pull out the paper output support (E). 5. Open the feed slot cover (F). 6. Slide right paper guide (G) to open both paper guides and load the paper in the center of the top feed WITH THE PRINT SIDE FACING - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 120
with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait orientation (H). Loading paper in the landscape - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 121
has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again. • To prevent incorrect printing, this printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 122
the length is up to 39.00 in. (990.6 mm)), hold ejected paper with your hand or use the printer at the location that paper does not fall. If paper falls, the printed surface may get dirty or be damaged. If you hold paper with your hand, do not pull it forcibly - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 123
details on the Canon genuine paper, see Supported Media Types. • Print in an environment (temperature and humidity) suitable to the paper in use. For the temperature and humidity conditions of Canon genuine papers, refer to the paper's packaging or the supplied instructions. • The manual feed tray - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 124
them, and load ONLY ONE SHEET OF PAPER in the center of the manual feed tray WITH THE PRINT SIDE FACING YOU. 6. Slide the paper guides (G) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 125
and against the paper guides by slightly jiggling the paper up and down. 8. Select the size and type of paper loaded in the manual feed tray at Page size and Type, select Register, then press the OK button. Note • To continue printing from the manual feed tray, wait until printing is complete, then - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 126
or uneven colors, increase the print quality setting and try printing again. • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the manual feed tray matches the paper settings. Before printing, make print settings in accordance with - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 127
Paper Information By registering the paper size and the media type loaded in the top feed or the manual feed tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the paper settings - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 128
Ex: • Paper settings specified on the printer driver when printing: A5 • Paper information for the top feed registered in the printer: A4 When you start printing, a message is displayed. When you press the printer's OK button, the paper settings specified when printing are displayed on the LCD. 128 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 129
) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (macOS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) Cancel print Cancels printing. Select this option when you want - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 130
misprinting is enabled by default. To change whether to display a misprint prevention message when printing without using the printer driver: Paper-related settings • When you print using the printer driver: The message which prevents misprinting is disabled by default. To change whether to display - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 131
Placing Multi-purpose Tray Cautions When Printing with Multi-purpose Tray Placing a Printable Disc Placing Printable Nail Stickers 131 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 132
The printer may not be able to recognize that a media is loaded, or printing print onto printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems Printing on Printable Nail Stickers • For precautions on Printable Nail Stickers, refer to the instructions - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 133
Placing a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc 133 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 134
disc (BD/DVD/CD, etc.) in that its label surface has been specially processed or printing by an inkjet printer. The following items are needed to print onto the printable disc. • Multi-purpose tray (supplied with the printer) * Use the multi-purpose tray with "A" on the surface. • 4.72 in. (12 cm - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 135
prompting you to load the printable disc appears. Doing so can damage the printer. • Remove any paper in the manual feed tray. Note • If test printing is executed onto test printing paper, depending on the paper type, the printer may not be able to read its size correctly, preventing the border - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 136
tray before placing a printable disc on it. • When placing a printable disc on the multi-purpose tray, do not touch the printing surface of the disc or the reflectors (C) on the multi-purpose tray. 1. WITH PRINT SIDE FACING UP, place printable disc, and press it against lock (D) at bottom. 136 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 137
top of printable disc into slits (E). 5. Place multi-purpose tray on multi-purpose tray guide. 6. Insert multi-purpose tray straight in in horizontal direction until arrow ( ) on multi-purpose tray guide is approximately aligned with arrow ( ) on multi-purpose tray. Important • Do not insert the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 138
Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the on-screen instructions to place the multi-purpose tray again. 138 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 139
Disc 1. Pull out multi-purpose tray. 2. Close the multi-purpose tray guide. Important • If the multi-purpose tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the multi-purpose tray guide is closed. 3. While pressing down lock (A), take out printable disc - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 140
on the multi-purpose tray or on the transparent parts of the inner or outer diameters of the printable disc, wipe them clean after the printing surface has dried. 4. Insert multi-purpose tray straight into multi-purpose tray storage compartment. When not using the multi-purpose tray, store it in the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 141
Placing Printable Nail Stickers Before Placing Printable Nail Stickers Placing Printable Nail Stickers Removing Printable Nail Stickers 141 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 142
Before Placing Printable Nail Stickers The following items are needed to print onto Printable Nail Stickers. • Multi-purpose tray (supplied with the printer) * Use the multi-purpose tray with "A" on the surface. • Printable Nail Stickers (NL-101) Note • For the latest information on Printable Nail - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 143
print onto Printable Nail Stickers, place them on the multi-purpose tray supplied with the printer, and then insert them into the printer prompting you to load Printable Nail Stickers appears. Doing so can damage the printer. 1. Take out multi-purpose tray from multi-purpose tray storage compartment. - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 144
it. • To prevent getting dirt or fingerprints on Printable Nail Stickers, hold the stickers by their edges. If the print side gets any dirt or is damaged, it may cause poor print quality. • When placing Printable Nail Stickers on the multi-purpose tray, do not touch the reflectors (C) on the multi - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 145
top into slits (F) on multi-purpose tray. 5. Place multi-purpose tray on multi-purpose tray guide. 6. Insert multi-purpose tray straight in in horizontal direction until arrow ( ) on multi-purpose tray guide is approximately aligned with arrow ( ) on multi-purpose tray. Important • Do not insert the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 146
Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the on-screen instructions to place the multi-purpose tray again. 146 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 147
1. Pull out multi-purpose tray. 2. Close the multi-purpose tray guide. Important • If the multi-purpose tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the multi-purpose tray guide is closed. 3. Remove Printable Nail Stickers. While pressing down lock - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 148
on the multi-purpose tray or outside the Printable Nail Stickers, wipe them clean after the printing surface has dried. 4. Peel a sheet of Printable Nail Stickers from adapter. Important • Allow the printing surface to dry before tearing off Printable Nail Stickers from its edges. 5. Insert multi - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 149
(e.g. computer/smartphone/tablet) without using a wireless router. ◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes unavailable. In that case, web services for the printer cannot be used. ◦ If you connect a device connected to the Internet via - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 150
Connection Tips See below for tips on using the printer via network connection. Network Connection Tips Changing Printer's Setting Using Web Browser Countermeasures against Unauthorized Access Troubleshooting See Network Settings and Common Problems for troubleshooting on network connection. 150 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 151
Notice/Restriction See below for details. • Restrictions on network settings: Restrictions • Notices when printing using web service: Notice for Web Service Printing 151 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 152
manual for your wireless router or contact its manufacturer. • This printer does not support IEEE802.11ac. IEEE802.11a and IEEE802.11n (5 GHz) may not be supported the setting is changed. Do not proceed to the next screen of this guide until setup is complete. • When connecting to Wi-Fi outdoors, do - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 153
of your device, see the manual supplied with the device or contact its manufacturer. • If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used. • In Wireless - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 154
Network Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Connecting with Wireless Direct 154 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 155
(IPv4) IP address (IPv6) Disable Auto setup Auto setup Set printer name* Enable/disable IPv6 Enable/disable WSD XXXXXXXXXXXX Enable Enable Timeout setting Enable/disable Bonjour Service name 15 minutes Enable Canon PRO-300 series LPR protocol settings RAW protocol LLMNR Enable Enable Enable - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 156
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time. 156 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 157
as the MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear. Note • Serial number may not appear on result screen. To check the printer's MAC address and the serial number, print out the network settings information - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 158
Connects to Another Computer via LAN/Changes from USB to LAN Connection To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click here and perform setup. 158 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 159
printer starts printing the network setting information. The following information on the printer's network setting is printed out. (Some setting values are not displayed depending on the printer Result Code Details Result code details http://canon.com/ijnwt 3 Wireless LAN Wireless LAN Enable - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 160
3-2-5 3-2-6 3-2-7 3-2-8 3-2-9 3-2-10 3-2-11 3-2-12 3-2-13 3-2-14 3-2-15 3-2-16 3-2-17 3-2-18 3-2-19 3-2-20 address XX:XX:XX:XX:XX:XX Connection status Active/Inactive SSID Wireless LAN network name (SSID) Channel XXX (1 to 13, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 161
Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Manual Setting Manual Setting Enable/Disable IP Address IP Address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length Subnet Prefix Length XXX - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 162
3-3-14 3-3-15 3-3-16 3-3-17 4 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 4-9 4-10 4-11 4-12 4-13 4-14 TCP/IPv6 Link Local Address Link Local Prefix Length IPsec Security Protocol Wireless LAN DRX Wired LAN MAC Address Connection TCP/IPv4 IP Address - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 163
XXXX:XXXX Manual Setting Manual Setting settings - Printer Name Printer name Printer name ( Printing LPD printing setting Enable/Disable RAW Printing RAW printing setting Enable/Disable Bonjour Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 164
Disable 5-13 PictBridge Commun. PictBridge Communica- Enable/Disable tion 5-14 DNS Server Obtain DNS server ad- Auto/Manual dress xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx 7 Web Services Web Services - 7-1 Unsent Usage Logs Number of unsent us- 0 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 165
screen on IJ Network Device Setup Utility. Important • Before you perform settings using IJ Network Device Setup Utility, change the printer settings following the procedure below. 1. Check that printer is turned on. 2. Select LAN settings on HOME screen and press the OK button. If you specify the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 166
6. Select Easy wireless connect and press the OK button. 7. Check message and press the OK button. Follow instructions on your computer, smartphone or tablet. 8. If message saying setup is completed appears, press the OK button. • For macOS: Refer to Changing the Connection Mode. 166 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 167
Direct) This section describes Wireless Direct, which allows you to print by connecting the devices to the printer directly. Follow the procedure below to set up and use Wireless Direct. 1. Preparing the printer. Changing Printer Setting to Use Wireless Direct 2. Preparing a device to connect to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 168
, see your device's instruction manual. 2. Select "DIRECT-XXXX-PRO-300 series" ("X" represents alphanumeric characters) from list displayed on your device. Note • If "DIRECT-XXXX-PRO-300 series" does not appear on the list, Wireless Direct is not enabled. See Changing Printer Setting to Use Wireless - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 169
-Fi Direct compatible device. Follow the procedure below to change the identifier (SSID). ◦ To set manually 1. Press the OK button to enter the input screen. 2. Enter the identifier or printer name. 3. Confirm the inputted content and select OK. ◦ To set automatically 1. Select Auto update. 2. Check - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 170
Important • To prevent an unauthorized access, we recommend you should select the setting to display the confirmation screen. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device. 170 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 171
IJ Network Device Setup Utility (macOS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 171 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 172
and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer. Important • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable. • When - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 173
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 174
computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and instructions on the screen. Note • This function checks the following items: • whether the computer is connected to the router • whether the printer can - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 175
not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series • MB5100 series • MB5400 series • iB4000 series • PRO-520 • PRO-540 • PRO-560 • PRO-540S • PRO-560S • PRO-2000 • PRO-4000 • PRO-6000 • PRO - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 176
Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wi-Fi Communication 176 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 177
terms used in the manual are explained. A B C D E F H I K L M O P R S T U W A • Ad-hoc Client computer and printer setting where wireless communication with each other. No wireless router is required. This printer does not support ad-hoc communication. • Admin Password Administrator password in IJ - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 178
set to the wireless router. This printer supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region of server that converts device names into IP addresses. When specifying IP addresses manually, specify the addresses of both a primary and a secondary server. E - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 179
of a broadband router, the security software installed in the computer, or operation system for computer. H • Host name A name for a computer or printer on network so that it can be recognized easily. Single-byte alphanumeric characters are used generally. I • IEEE802.11b International standard for - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 180
key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It does not support - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 181
is often represented such as a network name or a wireless router name. network name (SSID) distinguishes one Wi-Fi from another to prevent interference. The printer and all clients on a Wi-Fi must use the same network name (SSID) in order to communicate with each other. The network name (SSID) can - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 182
• WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4. • Wi-Fi International association - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 183
authentication methods: PSK that can be used without an authentication server, plus WPA-802.1x that do require an authentication server. This printer supports WPA-PSK. ◦ Passphrase This encrypted key is used to perform WPA-PSK authentication. The password should be a string of 8 to 63 alphanumeric - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 184
Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software. 184 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 185
Restrictions If you use a printer over the Wi-Fi, we highly recommend you perform security cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed. If you use a printer with Wireless Direct, you cannot perform the following settings: • - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 186
so, choose to enable communications. • If you cannot set up the printer, temporarily disable the firewall function of the security software or operation system. the security software firewall settings, refer to the instruction manual of the computer or software, or contact its manufacturer. 186 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 187
or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause sending print jobs or printing speed to slow down. • Microwave oven • Baby monitor • Wireless mouse • Wireless keyboard • Wireless earphone - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 188
the network settings have been set. This section describes the procedure for sharing a printer among Mac. • Settings on Print Server This section describes how to set up a computer that connects with this printer. • Settings on Client PC This section describes the procedure for setting a computer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 189
The procedure for setting up the print server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has been added Open System Preferences, and select Printers & Scanners. The printer list displays the printers that are connected to the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 190
Open System Preferences, and select Printers & Scanners. Click + to display the printer list. 3. Add a printer to be shared Select a shared printer displayed in the printer list, and then click Add. The setup on the client systems is now completed. Note • The print procedures are the same as when - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 191
restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. • Use printer sharing with users who have the administrator - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 192
Adjustments for Better Print Quality Aligning the Print Head Aligning the Print Head Manually 192 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 193
type of paper for print head alignment as for printing. • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: two sheets of A4 or Letter-sized paper 1. Check that printer is turned on. 2. Select - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 194
a time. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 8. Select OK. The print head alignment sheet is printed, and the print head is aligned automatically. This takes about 4 to 5 minutes. Note • If automatic print head alignment fails, an error message appears on the LCD. When - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 195
A4 or Letter-sized paper 1. Check that printer is turned on. 2. Select Maintenance on HOME screen. LCD and Operation Panel The Maintenance screen will appear. 3. Select Print Head Alignment. The Print Head Alignment screen will appear. 4. Select Manual. The confirmation screen will appear. 5. Select - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 196
in the message. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 8. Select OK. The print head alignment pattern will be printed. 9. When Did the patterns print correctly? appears, make sure pattern was printed correctly, and if so, select Yes. 10. Check message and select Next - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 197
vertical straight lines. A: Vertical straight lines B: Warped vertical straight lines 12. Repeat this procedure until you finish inputting a pattern number in all columns, select OK. 13. When the completion message appears, select OK. 197 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 198
Maintenance and Consumables Maintenance Procedure Ink Tanks Print Head Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (macOS) Cleaning the Printer Other Maintenance 198 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 199
or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. Note • Check the ink status. Checking Ink Status on the LCD • For Windows, increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 200
not been resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon service center to request a repair. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 201
Ink Tanks Ink Replacing Ink Tanks Checking Ink Status on the LCD 201 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 202
ink tanks. The printing costs described in the brochures or websites are based on the consumption data from not the first ink tank /ink cartridge but the succeeding ink tank /ink cartridge. Ink is sometimes used to maintain the optimal printing quality. To keep printer's performance, Canon printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 203
before you start replacing one. • Replace the ink tank quickly so as not to leave the printer without an ink tank. The printer may be damaged if it is left without an ink tank, causing a problem such as clogging due to dried ink. Note • If print results become faint or white streaks appear despite - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 204
parts or other parts inside the printer. • If the top cover is left open for more than 10 minutes, the print head holder moves to the right. In this case, close and reopen the top cover. 5. Take a new ink tank out of its package. Important • Handle an ink tank carefully. Do not drop or - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 205
Important • Do not push the sides of the ink tank. If you push the sides of the ink tank, ink may splash. • Do not touch the inside of the protective cap (B) or the open ink port (C). The ink may stain your hands if you touch them. • Do not reattach the protective cap (B) once you have removed - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 206
tank snaps firmly into place. Important • You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder. • You cannot print unless all the ink tanks are installed. Be sure to install all - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 207
action. When Error Occurred • When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head. • If the print head is out of alignment, as indicated by - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 208
a new ink tank. Ink has run out. Replace the ink tank with a new ink tank. This appears when remaining ink level is not known. Note • The above screen shows estimated ink levels. • To access the ink purchasing site, select Order ink now on this screen and display the QR code. Cost of connecting - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 209
Print Head Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning 209 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 210
is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the top feed. Loading Paper in the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 211
the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present 2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen. For A (no missing lines or no horizontal streaks) in both the pattern C and pattern D: The - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 212
Also B, then select Yes on the cleaning confirmation screen. Select an ink group containing missing lines or horizontal streaks to perform cleaning. Cleaning the Print Head Note • Because CO ink is colorless, its pattern is printed over the black pattern. Check for horizontal streaks (E) in the dark - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 213
check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 214
other operations until the printer completes the cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 8. Select Yes. The nozzle check pattern will be printed. 9. Examine the nozzle check pattern. Note • If the problem is not resolved after - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 215
cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 216
color is not printed properly, replace the ink tank of that color. If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon service center to request - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 217
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Checking the Ink Status from Your Computer Printing a Nozzle Check Pattern 217 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 218
. In such a case, enter the password and click OK. In case you do not know the password, click Passwords and cookies. Related Topics Cleaning the Print Heads Checking the Ink Status from Your Computer Printing a Nozzle Check Pattern Managing the Printer Power Reducing the Printer Noise 218 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 219
, click No. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only when necessary. Deep Cleaning Deep Cleaning - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 220
, click Yes. To cancel the check process, click No. Important • Deep Cleaning consumes a larger amount of ink than Cleaning. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only when necessary. Note • If there is no sign of improvement after Deep - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 221
and levels of ink. When ink levels are running low or an error occurs because there is no ink, a notification icon will appear. Ink model number You can look up the correct ink tank for your printer. Note • To check the ink status, you can also display the pop-up menu of the Print dialog and select - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 222
completely? Any remaining tape will hinder ink output. • Did you install the ink tanks in their correct positions? 3. Load paper in the printer Load one sheet of A4 size plain paper into the top feed. 4. Print a Nozzle Check pattern Click Yes. Printing of the Nozzle Check pattern begins. 5. Check - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 223
Cleaning the Printer Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) 223 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 224
for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the printer and cause problems such as print head blockage and poor printing results. • Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 225
need to prepare: For the top feed: three sheets of A4 or Letter size plain paper For the manual feed tray: a single sheet of A4 or Letter size plain paper 1. Check that printer is turned on. 2. Select Maintenance on HOME screen. LCD and Operation Panel The Maintenance screen will appear. 3. Select - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 226
Paper in the Top Feed Loading Paper in the Manual Feed Tray 9. Select OK. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 10. When the completion message appears, select OK. Note • If the problem is not resolved after performing the paper feed roller cleaning - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 227
turn it on again. 6. After wiping with damp cloth, press ON button. 7. Perform paper feed roller cleaning (No wiping) again. Note • If printing data is sent to the printer when performing the paper feed roller cleaning with Wipe with cloth, the auto power on setting is disabled even if it is set - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 228
Energy saving settings From the computer Managing the Printer Power (Windows) Managing the Printer Power (macOS) If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair. 228 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 229
Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 230
When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important • Be sure to turn off - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 231
Other Maintenance Transporting Your Printer 231 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 232
down, using sufficient protective material to ensure safe transport. • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying. • After packing, do not tilt - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 233
Specifications Specifications Print Area 233 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 234
RH (no condensation) * The performance of the printer may be reduced under certain temperature and humidity conditions paper, refer to the paper's packaging or the supplied instructions. Storage environment Temperature: 32 to 104 °F (0 . 14.4 kg) * With the Print Head and ink tanks installed. 234 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 235
Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a Frequency bandwidth: 2.4 GHz / 5 GHz Channel: 2.4 GHz: 1-11 or 1-13 5 GHz: installed Windows 7 or later. Printer driver, IJ Printer Assistant Tool, and IJ Network Device Setup Utility support the following OS: Windows - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 236
OS iOS, Android Some functions may not be available with the supported OS. Refer to the Canon web site for details. Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link Mopria Print Service • Internet connection or CD-ROM drive is required to install the software for - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 237
Print Area Print Area Standard Sizes Sizes for 0.98 in. (25 mm) Margin Paper Printable Discs 237 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 238
page. • When performing Borderless Printing, select Magnification level for borderless in Print settings of Printer settings to specify the amount of images that extends off the paper. Print settings • For Borderless Printing, use the following paper: • Photo Paper Pro Platinum • Photo - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 239
• Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged. 239 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 240
Legal 11" x 17" (28 x 43 cm) A5 A4 A3 A3+ B5 B4 4" x 6" (10 x 15 cm) 5" x 7" (13 x 18 cm) 7" x 10" (18 x 25 cm) 8" x 10" (20 x 25 cm) 10" x 12" (25 x 30 cm) 8.27 x 23.39 in. (210 x 594 mm) Square 5" x 5" 13 x 13 cm 12" x 12" (30 x 30 cm) Print Area (width x height) 8.00 x 10.69 in. (203 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 241
Square 5" x 5" 13 x 13 cm A: 0.24 in. (6.0 mm) B: 0.24 in. (6.0 mm) C: 0.24 in. (6.0 mm) D: 0.24 in. (6.0 mm) Other than Letter, Legal or Square 5" x 5" 13 x 13 cm A: 0.12 in. (3.0 mm) B: 0.20 in. (5.0 mm) C: 0.13 in. (3.4 mm) D: 0.13 in. (3.4 mm) 241 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 242
using the following paper, the printer prints to paper sizes with 0.98 in. (25 mm) margins depending on print settings. To print to other page sizes, remove > • Photo Paper Pro Premium Matte • Premium Fine Art Smooth • Premium Fine Art Rough Print Options dialog box - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 243
C: 0.25 in. (6.4 mm) D: 0.25 in. (6.3 mm) Other than Letter A: 0.98 in. (25.0 mm) B: 0.98 in. (25.0 mm) C: 0.13 in. (3.4 mm) D: 0.13 in. (3.4 mm) 243 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 244
Printable Discs The printing area of the printable disc is from 0.67 in. (17 mm) of the internal diameter to 0.04 in. (1 mm) from the external diameter of the printing surface. Printable area A: 0.67 in. (17.0 mm) B: 0.04 in. (1.0 mm) 244 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 245
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer Legal Restrictions on Printing 245 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 246
, split, or otherwise damaged. Caution • Do not put your hands inside the printer while printing. • Do not touch the print head or other metal parts immediately after printing. • Ink • Keep ink out of reach of children. • If ink is accidentally licked or swallowed, rinse out your mouth and drink one - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 247
manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer disassemble or modify the ink tanks. Ink may leak and damage your printer. • Do not throw print heads or ink tanks in the fire. 247 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 248
with the instructions, may cause unless otherwise specified in the manual. If such changes or modifications Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 249
Users in Australia 5150 - 5350MHz band is indoor use only. In Australia, use on channels 120-128 are prohibited in 5GHz Wireless LAN band. Users in New Zealand 5150 - 5250MHz band is indoor use only. 249 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 250
and/or national legislation implementing those Directives. If a chemical symbol is printed beneath the symbol shown above, in accordance with the Battery Directive, this scheme or your household waste disposal service or visit www.canoneurope.com/weee, or www.canon-europe.com/battery. Nur für Europ - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 251
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canoneurope.com/battery. Union produit, contactez vos services municipaux, votre écoorganisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery. - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 252
acumuladores o baterías usados sin coste alguno. El precio de venta de pilas, acumuladores y baterías incluye el coste de la gestión medioambiental de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery. Només per a la Unió Europea i a l'Espai Econò - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 253
es necessari mostrar l'import d'aquest cost en aquest fullet o en la factura que es lliuri a l'usuari final. Per a més informació sobre el reciclatge stiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 254
de recolha aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery. Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Disse symboler betyder, at produktet ikke - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 255
, det vil si på en autorisert en-til-en-basis når en kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall eller husholdningens renovasjonsselskap, eller gå til www.canon-europe.com/weee, eller www.canon-europe.com/battery. Vain Euroopan unionin sekä - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 256
, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canoneurope.com/battery. Pouze Evropská nově prodaný podobný výrobek, nebo do autorizovaného sběrného místa pro recyklaci odpadních elektrických a elektronických zařízení (OEEZ), baterií a - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 257
ó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canoneurope.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Te symbole oznaczają, że produktu nie - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 258
OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) Antud sümbolid viitavad sellele, et vastavalt elektri- ja - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 259
ākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canoneurope.com/battery. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šie simboliai reiškia, kad - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 260
, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canoneurope.com/battery. 2012/19/ЕC 2006/66 Hg Cd Pb www - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 261
ţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canoneurope.com/battery. Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn) Oznaka pokazuje da se ovaj - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 262
ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery. 262 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 263
entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 264
printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) • Identification badges or insignia • Selective service - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 265
Screenshots in This Manual For Windows: The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used. For macOS: The screenshots used in this manual are the screens that appear when the operating system macOS Mojave 10.14 is used. 265 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 266
Basic Printing Workflow Printing Photos from a Computer (Windows) Printing Photos from a Computer (macOS) 266 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 267
(Windows) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the top feed. 2. Open the paper output tray (B) gently. 3. Open the output tray extension (C), then pull out the paper output support (D). 4. Open the feed slot cover - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 268
load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU. 6. Slide right paper guide (F) to align both paper guides with both sides of the paper stack. 7. Close feed slot cover gently. The paper information registration screen for the top feed is displayed on the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 269
to the user's manual of your software application. 11. Select a frequently used profile. In Commonly Used Settings on the Quick Setup tab, select a printing profile suited for the purpose. When you select a printing profile, the Additional Features, Media Type, and Printer Paper Size settings are - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 270
, then execute print. Note • The printer driver setup window enables you to specify various settings for printing. Printing from Application Software (Windows Printer Driver) • For printing on long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), make sure enough ink remains. 270 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 271
(macOS) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the top feed. 2. Open the paper output tray (B) gently. 3. Open the output tray extension (C), then pull out the paper output support (D). 4. Open the feed slot cover - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 272
load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU. 6. Slide right paper guide (F) to align both paper guides with both sides of the paper stack. 7. Close feed slot cover gently. The paper information registration screen for the top feed is displayed on the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 273
application's menu. In general, select Print... from the File menu to open the Print dialog. Note • For details on the operations of software application you use, refer to the user's manual of your software application. 10. Select your model from the Printer list. Click Show Details to switch - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 274
12. Select Quality & Media from the pop-up menu. 13. Select the media type. For Media Type, select the same paper type loaded in the printer. 14. Select the paper source. Select Top Feed at Paper Source. 274 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 275
, then execute print. Note • The Print dialog of the printer driver enables you to specify various settings for printing. Printing from Application Software (macOS Printer Driver) • For printing on long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), make sure enough ink remains - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 276
on the Printer Driver and the Printer (Paper Size) Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Duplex Printing Printing on Postcards Changing - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 277
Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Various Printing Methods Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Printing on Postcards Changing - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 278
touch (iOS) Printing from iOS Device (AirPrint) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link Printing from Smartphone/Tablet (Android) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link Printing with Mopria Print Service Printing with Canon Print Service Connecting with - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 279
Printing from Your Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS Printer Driver) Printing Using a Web Service 279 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 280
Printing from Application Software (macOS Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data 280 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 281
Setup This section describes the simple setup procedure so that the printer prints properly. 1. Check that printer is turned on 2. Load paper in printer 3. Select printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details to switch the Setup window to the detailed - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 282
5. From the pop-up menu, select Quality & Media 6. Select media type Select the Media Type that is loaded in the printer. 282 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 283
the paper source Select an item in Manual Feed or Top Feed that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 8. Select print quality For Print Quality, select Highest, Standard, or Fast according - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 284
performing large-format printing, make sure that the ink tank has plenty of remaining ink. • In the Presets section, click Save Current Settings as Preset... to register the specified settings. • To print by using the manual feed tray, perform the operation according to the instructions displayed on - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 285
paper settings in the print dialog differ from the paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Register Paper Information." For details about the paper information to be registered on the printer, see the following: • Paper - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 286
Fine Art Rough Photo Paper Pro Premium Matte Photo Paper Pro Premium Matte A ProPremiumMatteA Commercially available papers When you use non-genuine Canon paper, you can print easily by using the existing settings that have been prepared on the printer's operation panel and in the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 287
the print quality and paper feeding when using paper other than Canon genuine paper, create a custom paper by using Media Configuration Tool and add it to the printer. These media types can be used as custom paper standards. *3 If you are using baryta photo paper for inkjet printers, configure - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 288
registered on the printer 4 x 6 KG/4"x6"(10x15) 5 x 7 2L/5"x7"(13x18) 7 x 10 7"x10"(18x25cm) 8 x 10 8"x10"(20x25cm) 10"x12" 25x30cm 10"x12"(25x30cm) 210x594mm 210x594mm 210x594mm Margin 25 210x594mm A3 A3 A3 Margin 25 A3 A3+ 13"x19" 33x48cm A3+ A3+ Margin 25 A3+ A4 A4 A4 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 289
US Legal US Letter US Letter Margin 25 Custom Size Legal Letter Letter Others 289 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 290
Methods Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Printing on Postcards Changing the Clear Coating Settings Setting Paper Dimensions (Custom Size) Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Switching - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 291
pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3. Check the Collate - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 292
Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 293
borderless on the operation panel of the printer, but the settings on the printer driver will be prioritized. Setting Borderless Printing 1. Select the size of the paper for borderless printing Select "XXX borderless" from the Paper Size in the Print Dialog. 2. Select Page Processing from the pop - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 294
set to the rightmost position, the back side of the paper may become smudged. 4. Click Print When you perform print, the data is printed without any margins on the paper. Important • Borderless printing only supports specific paper sizes. Make sure to select a paper size with the wording "Borderless - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 295
amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range will not be printed and for this reason, the subjects around the perimeter of a photo may not be printed. When you are not satisfied with the result - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 296
a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note • Depending on the Scale value that you set, an error - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 297
image on a single sheet of paper. 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages per Sheet, specify the number of page you print on one page. 3. If necessary, set the following items Layout Direction To change the page placement - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 298
4. Click Print When you perform print, the specified number of pages will be arranged on each sheet of paper in the specified order. 298 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 299
Type) • Paper Settings on the Printer Driver and the Printer (Paper Size) 5. Click Print When you perform printing, the data will be printed onto the postcard. Important • If you check the Do not show again check box when a guide message is displayed before printing starts, this will stop any more - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 300
clear coating is to be performed. It may be possible to reduce the ink consumption of the chroma optimizer (CO) or to accelerate the print speed. Overall The printer clear-coats the entire print area. If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 301
Pro Crystal Grade, Lightweight Photo Paper, Heavyweight Photo Paper, or Baryta Photo Paper is selected, you cannot select Overall. • If Overall is selected and the media type is changed to one that cannot use Overall, the clear coating area setting is changed to Auto. 3. Click Print When printing - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 302
application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values. Note • To duplicate the registered paper size, select the paper size that you want to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 303
paper settings in the print dialog differ from the paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Register Paper Information." For details about the paper information to be registered on the printer, see the following: • Paper - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 304
width, and select a stapling position from the Stapling Side list. Note • The printer automatically reduces the print area depending on the staple position margin. 3. Click Print When you perform print, the data is printed with the specified margin width and staple side. Important • When borderless - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 305
as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software . 2. Select Paper Handling from the pop-up menu 3. Set the print paper size Check the Scale to fit paper size check box. Then from - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 306
to the paper size when the document size is larger than the page size. The document will be printed in the original size when the document size is smaller than the page size. 5. Click Print When you perform print, the document will be enlarged or reduced to fit to the page size. 306 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 307
In this printer, there are two paper sources, a manual feed tray and a top feed. You can facilitate printing by selecting (A), Ink Jet Hagaki, or Hagaki is selected from the Media Type menu of the Quality & Media on the pop-up menu in the Print dialog, paper cannot be supplied from the manual feed - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 308
be supplied from the top feed. 4. Click Print When you perform print, the printer uses the specified paper source to print the data. Note • If the paper settings in the print dialog differ from the paper information registered on the printer, an error may occur. For instructions on what to do if an - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 309
Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 310
pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the print quality level Move the Quality slider to select the print quality level. 4. Click Print When you perform print, the image data is printed with the selected print quality level. Important - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 311
Check the Black and White Photo Print check box. 3. Click Print When you perform print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • During Black and White Photo Print, inks other than black ink may be used as well. Related Topic - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 312
the color space of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync. When you want to print by having the printer driver correct the colors, select Canon Color Matching. The procedure for specifying color correction is as follows - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 313
is necessary even when ColorSync or Canon Color Matching is selected. Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 314
an ICC Profile from the Application Software) Describes the procedure for printing by using the color space of the image data effectively. You can print with a common color space by setting up the application software and the printer driver so that the color management matches the input ICC profile - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 315
on the printer driver's color correction function. Driver matching accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that are close to those displayed on the monitor. Important • When printing using driver matching, Canon - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 316
(Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings. 5. Click Print When you perform print, the printer driver adjusts the colors when printing the data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 317
print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software. For instructions, refer to the manual Automatic or "Printing Paper ICC Profile", the printer will not be able to print with the correct - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 318
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 318 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 319
to Automatic. Important • If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer will not be able to print with the correct colors. 3. Click Print When you perform print, the printer uses the color space of the image data. Important • You cannot specify an - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 320
the ICC Profile When you need to specify an ICC profile for this printer, specify the ICC profile of the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Media type Baryta Photo Paper -P: Baryta Photo Paper Canvas -P: Canvas Extra - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 321
Quality & Media from the pop-up menu of the Print Dialog 2. Select the media type For Media Type, select either Photo Paper Plus Glossy II A, Photo Paper Pro Platinum, Photo Paper Pro Luster, Photo Paper Plus Semi-gloss, Photo Paper Pro Crystal Grade, Lightweight Photo Paper, Heavyweight Photo Paper - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 322
select Custom again, the values that were preset in Custom are restored. Important • Tone and X, Y (Monochromatic adjustment value) are displayed when Black and White Photo Print check box is selected for Quality & Media. 6. If necessary, adjust monochromatic colors - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 323
the color tones by clicking or dragging the adjustment area with the mouse. 7. Click Print When you perform print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome. Important • If you select ColorSync for Color Matching - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 324
the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 325
with the adjusted color balance. Important • When the Black and White Photo Print check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. • If you select ColorSync for Color Matching, then the color - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 326
is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2. Adjust brightness Moving the Brightness slider to the right brightens the colors on the left side of the printer driver. 3. Click Print When you perform print, the data is printed at the adjusted brightness. 326 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 327
Important • If you select ColorSync for Color Matching, then the Brightness appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast 327 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 328
is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2. Adjust the contrast Moving the Contrast slider to the right increases the preview on the left side of the printer driver. 3. Click Print When you perform print, the image is printed with the adjusted contrast. 328 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 329
Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness 329 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 330
Printing Using a Web Service Printing with Google Cloud Print 330 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 331
Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 332
or Smartphone with Google Cloud Print Important • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 333
in advance. Note • If you already have Google account, register the printer to Google Cloud Print. Registering Printer with Google Cloud Print 1. Obtain Google account. Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information. * The - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 334
you are using, a message urging you to register the printer to Google Cloud Print may appear while the printer and your device are connected to the same network. In this case, register the printer following the instructions that appears. Registration Using Google Chrome 1. Start Google Chrome - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 335
press the OK button. 4. Select Web service connection setup > Google Cloud Print setup > Register with Google Cloud Print. Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed. 5. When confirmation message to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 336
out quickly. • If you exceed time limit of the authentication process, an error message is displayed on the printer's LCD. Select OK. When the confirmation message to print the authentication URL is displayed, try again from step 8. Note • Perform the authentication process with your Google account - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 337
This section describes the operation to send print data from Google Chrome browser on the computer. The operation differs depending on the device, applications, or services. Important • Internet connection with the printer is required to send print data via internet. Internet connection fees apply - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 338
Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Start Google Chrome browser on your Google account. (user icon) in top right of 5. Select Print... from (Customize and control Google Chrome menu). 6. Select Change... next Destination. 7. - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 339
job on the Google Cloud Print and start printing manually. Follow the steps below. 1. Check that printer is turned on. Power Supply 2. Select Various settings on HOME screen and press the OK button. LCD and Operation Panel 3. Use the buttons to select Web service inquiry and press the OK button - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 340
Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Start Google Chrome browser in to your Google account. (user icon) in top right of 5. Select Print... from (Customize and control Google Chrome menu). 6. Select Change... next Destination. - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 341
When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically. 341 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 342
with the following two methods. Deletion Using Google Chrome Deletion Using Printer Important • Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply. Deletion Using Google Chrome 1. Start Google Chrome browser on your computer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 343
LCD and Operation Panel 3. Use the buttons to select Web service setup and press the OK button. 4. Select Web service connection setup > Google Cloud Print setup > Delete from Google Cloud Print. 5. When confirmation message to delete printer is displayed, select Yes and press the OK button. 6. - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 344
or the application is not downloaded. Important • There are restrictions for printing using AirPrint. Please be aware in advance. If you want to use all the functions of the printer, use the Canon IJ printer driver. Checking Your Environment First, check your environment. • AirPrint Operation - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 345
paper size and paper type on the printer operation panel. For instructions, see "Register Paper Information." 4. Start printing from your application software The Print dialog opens. 5. Select printer Select your model from the Printer list in the Print dialog. Note • Click Show Details to switch - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 346
is connected to the network. • You cannot use AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint. • The display of the settings screen may differ depending - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 347
Restrictions on the AirPrint • Some paper sizes that are compatible with the Canon IJ printer driver are not compatible with AirPrint. If using these sizes, set a "custom size." 347 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 348
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) Connecting with Wireless Direct 348 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 349
Printing from iPhone/iPad/iPod touch (iOS) Printing from iOS Device (AirPrint) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link 349 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 350
is turned on Note • If Auto power on is enabled, printer automatically turns itself on when receiving a print job. 2. Load paper in printer 3. Tap operation icon using your iOS device's application The following screen appears when printing from iOS 12's Safari. The screen differs depending on the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 351
Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application. 351 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 352
is connected to the network. • You cannot use AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint. Paper Size With AirPrint, the paper size is selected - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 353
Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Tap Print Center that is displayed in multitasking mode. In the screen that appears, tap on the print job to be deleted, and then tap Cancel - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 354
Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 355
or Smartphone with Google Cloud Print Important • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 356
Printing from Smartphone/Tablet (Android) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link Printing with Mopria Print Service Printing with Canon Print Service 356 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 357
Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 358
or Smartphone with Google Cloud Print Important • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 359
Direct) This section describes Wireless Direct, which allows you to print by connecting the devices to the printer directly. Follow the procedure below to set up and use Wireless Direct. 1. Preparing the printer. Changing Printer Setting to Use Wireless Direct 2. Preparing a device to connect to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 360
, see your device's instruction manual. 2. Select "DIRECT-XXXX-PRO-300 series" ("X" represents alphanumeric characters) from list displayed on your device. Note • If "DIRECT-XXXX-PRO-300 series" does not appear on the list, Wireless Direct is not enabled. See Changing Printer Setting to Use Wireless - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 361
-Fi Direct compatible device. Follow the procedure below to change the identifier (SSID). ◦ To set manually 1. Press the OK button to enter the input screen. 2. Enter the identifier or printer name. 3. Confirm the inputted content and select OK. ◦ To set automatically 1. Select Auto update. 2. Check - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 362
Important • To prevent an unauthorized access, we recommend you should select the setting to display the confirmation screen. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device. 362 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 363
Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper 363 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 364
a template form such as lined paper, graph paper, or checklist, etc. on A3, A4, B5, or Lettersized plain paper. You can also print pattern paper for many usages, such as photo album pages and Place mats, onto A3, A4 or Letter-sized plain paper, matte photo paper, card stock paper, and other types - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 365
• Weekly schedule You can print a weekly schedule form. Setting on the printer's LCD: Weekly schedule (vertical) • Monthly schedule You can print a monthly schedule form. Setting on the printer's LCD: Monthly schedule(calendar) Printing template forms Print template form following the procedure - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 366
, select left on the printer's LCD to check the message and change the setting. on the upper • Type Use the buttons to select the media type and press the OK button. Note • The paper type is set to Plain paper, except pattern paper. • Paper src When printing using Template print, Top feed is - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 367
6. Load paper. Loading Paper When printing pattern paper, load configurable plain paper, matte photo paper, or card stock paper. 7. Select Start print. The printer starts printing. 367 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 368
Printing from Digital Camera Printing Photographs Directly from PictBridge (Wi-Fi) Compliant Device PictBridge (Wi-Fi) Print Settings 368 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 369
mobile phone to the printer via Wi-Fi, and print recorded images directly without printer according to instructions given in the device's instruction manual. 1. Check that printer is turned on. Power Supply 2. Load paper. 3. Connect PictBridge (Wi-Fi) compliant device to printer. Detect the printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 370
, refer to your PictBridge (Wi-Fi) compliant device's instruction manual. 4. Specify print settings such as paper type and layout. Use your PictBridge (Wi-Fi) compliant device to select the same size and type of paper as is loaded in the printer. Settings on PictBridge (Wi-Fi) Compliant Device If - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 371
Compliant Device This section describes the PictBridge (Wi-Fi) function of the printer. For the print settings on a PictBridge (Wi-Fi) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 372
> ◾ Photo Paper Pro Luster ◦ Plain: ◾ Plain Paper When Paper type is set to Plain, borderless printing will be disabled even when Layout is set to Borderless. • Layout Default (Selections based on the printer setting), Borderless, Bordered, 1-up*1, 20-up*2, 35-up*3 *1, *2 With a Canon brand - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 373
and Operation Panel 3. Use the buttons to select Printer settings, and press the OK button. 4. Use the buttons to select PictBridge print settings, and press the OK button. 5. Check message that is displayed and press the OK button. The PictBridge print settings screen is displayed. For more on - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 374
Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 375
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide PosterArtist Guide 375 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 376
macOS Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 377
Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 377 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 378
of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Dialog Page Setup Dialog Print Dialog Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Displaying the Printing Status Screen Instructions for Use (Printer Driver) Deleting the Undesired Print Job 378 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 379
can understand, and sends the converted data to the printer. Because different printers support different data formats, you need a printer driver that supports your printer. Using Help of the Printer Driver You can display Help function from the Print Dialog. Select a setup item from the pop-up - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 380
Driver Setup Dialog You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 381
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Format For - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 382
type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens. Presets You can - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 383
printer. Page Processing Adjusts how much of the document extends outside the paper when full-page borderless printing is used, and specifies the stapling side and stapling margin when multiple sheets of paper are being stapled together. Supply Levels A rough indication of the remaining ink level - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 384
of the following items from the pop-up menu. Custom Settings Change the settings of this printer. Online Printing Resources Go to a Canon website with printing resources such as ICC profiles and printing tips. Important • To use this function, you must have an Internet connection. Note that you are - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 385
Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 386
an error occurs, an error message will appear on the printing progress confirmation screen. • The content of the error message may differ depending on the OS version. • The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 387
the left side of the Print dialog. • If you connect this printer and AirPort with a USB cable and print, you must install the latest AirPort firmware. Notes on Adding a Printer • If you will be installing the Canon printer driver on a macOS and using the printer through a network connection, select - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 388
Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print Queue... The print - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 389
Description of Print Dialog Quality & Media Color Options Advanced Paper Settings Page Processing 389 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 390
the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Paper Source Select the source from which paper is supplied. Manual Feed Paper is supplied from the manual feed tray in the back. Top Feed Paper - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 391
. • If you print on paper other than hagaki, load the paper according to usage instructions, and then click OK. Related Topics Switching the Paper Source to Match the Purpose Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Colors with the Printer Driver 391 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 392
color pattern, check this check box. Note • When the Black and White Photo Print check box is checked in the Quality & Media, the graphic is displayed in monochrome volumes of the individual color inks and hence in the hues of the document as a whole. Use the printer driver only when adjusting the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 393
(Monochromatic adjustment value) If necessary, you can adjust monochromatic colors manually. To adjust the color tones, either enter values directly or click Print check box is selected for Quality & Media. • When selecting Plain Paper, Matte Photo Paper, Hagaki A, Ink Jet Hagaki, Hagaki, Inkjet - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 394
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow), Tone, X, Y, Brightness, and Contrast appear grayed out and are unavailable. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Tone Adjusting Brightness Adjusting Contrast 394 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 395
clear coating is to be performed. It may be possible to reduce the ink consumption of the chroma optimizer (CO) or to accelerate the print speed. Overall The printer clear-coats the entire print area. If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 396
When the safety margin regulation is canceled, the paper may become smudged or the print quality may drop depending on the paper size used and the environment. If that happens, we recommend that you print on a paper size that has large margins. Related Topic Changing the Clear Coating Settings 396 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 397
Page Processing Use this dialog to adjust how much of the document extends outside the paper when full-page borderless printing is used and to specify the stapling side and stapling margin when multiple sheets of paper are being stapled together. Borderless Extension Adjusts how much - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 398
Updating the Printer Driver Installing the Printer Driver Downloading Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver 398 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 399
, select Quit Installer. After the Installer ends, repeat the installation procedure. • The printer driver is available free of charge. Internet connection fees apply. Related Topics Downloading Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 400
driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility. Related - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 401
. For information about an administrative user, refer to the user's manual for the macOS. 1. Open System Preferences, and select Printers & Scanners 2. Delete the Canon IJ Printer from the printer list From the printer list, select the Canon IJ Printer to be deleted, and then click -. Click Delete - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 402
This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 403
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide 403 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 404
Language Appears in LCD LCD Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Printing Stops Cannot Print Using AirPrint Printer Prints Slowly Ink Does Not Come Out List of Support Code for Error (Paper Jams) Printer Does Not Pick up or Feed the Paper/"No - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 405
Printer Driver in Network Environment (Windows) Error or Message Appears When Error Occurred Message (Support Code) Appears List of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device Operation Problems Network Communication Problems Printing Problems Problems - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 406
Name Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Cannot Access to Internet on Wi-Fi from Communication - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 407
from Smartphone/Tablet Cannot Print from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Wired LAN Cannot Find Printer Printer is Not Found by - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 408
USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Checking Status Code Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 409
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 409 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 410
Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen Printer is Not Found by Printer Find Screen of Setup Searching Printer by IP Address or Host Name During Setup While using printer: Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Note • You - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 411
, check network settings. • When using Wi-Fi: Checking Power Status Checking PC Network Connection Checking Printer's Wi-Fi Settings Checking Wi-Fi Environment Checking Printer's IP Address Checking Security Software Settings Checking Wireless Router Settings • When using wired LAN: Checking LAN - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 412
screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If printer and network device are on: If the network devices are on, turn them off and on again. If above does not solve the problem: Checking PC Network - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 413
on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the web pages, or if above does not solve the problem: Checking Printer's Wi-Fi Settings 413 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 414
Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's Wi-Fi Settings Is printer set to allow wireless communication? Make sure the or icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wireless communication. Turn on wireless communication on - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 415
is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 416
to, display it using the operation panel of the printer or print out the network setting information of the printer. ◦ Display on the LCD. LAN settings ◦ Print the network settings. Printing Network Settings For details, see the instruction manual supplied with the wireless router or contact the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 417
is not used for another device. To check the printer's IP address, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings If the IP address is not - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 418
appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 419
, encryption key, and DHCP function. Make sure the same radio channel is assigned to the printer and the wireless router. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer. In addition, make sure the wireless router - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 420
for use once they are turned on. Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up the network communication. If LAN - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 421
you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 422
wired communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wired communication. Turn on wired communication on the printer. Once you have turned on wired communication, redo the network communication setup from the beginning. If icon - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 423
is not used for another device. To check the printer's IP address, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings If the IP address is not - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 424
appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 425
of the router, refer to the instruction manual supplied with the router or contact its manufacturer. After checking the router settings, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 426
. Important • Check the direction of the "Type-B" connector and connect it to the printer. For details, refer to the instruction manual supplied with the USB cable. Check2 Follow procedure below to connect printer and computer again. Important • For macOS, make sure the lock icon is on the lower - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 427
5. Click here and perform setup. 427 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 428
check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz or 5 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz or 5 GHz frequency band of the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 429
To check the network name (SSID) set for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings Note • IJ Network Device Setup Utility - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 430
, see your computer instruction manual or contact its manufacturer Printer properties dialog box. (Windows) If not, select it to enable bidirectional support. Check9 Make sure security software's firewall is off. If your security software's firewall is on, a message may appear warning you that Canon - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 431
is Not Found by Printer Find Screen of Setup The printer could not be detected with the current setup method. Click Printer Not Found and perform setup following the instructions on the screen. Note • You can search for printers by an IP address or host name. Searching Printer by IP Address or - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 432
host name, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings Note • If you use the printer in an office, ask the network administrator. 2. Specify - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 433
by host name. A host name is referred to as LLMNR host name or Bonjour service name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen. If the IP address you entered is already used for - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 434
Select IPv4. 2. Select Yes on the displayed screen. 3. Select IP address. 4. Select Manual setup. Selecting Auto setup specifies the IP address automatically. 5. Enter IP address. 6. Select firewall is enabled on the computer, printers on a different subnet may not be detected. Disable firewall. 434 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 435
: Temporarily disable the firewall and specify the IP address or host name to search for printers again. After the setup is complete, re-enable the firewall. Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer. 435 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 436
select LAN settings > Wired LAN > Settings > Enable/ disable Wired LAN and then select Enable. Check3 Make sure LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 437
Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Forgot Administrator Password of Printer Printer Prints Slowly Cannot Access to Internet on Wi-Fi from - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 438
Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer see the instruction manual supplied with the computer or contact the manufacturer. Check3 Is the printer connected to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 439
check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz or 5 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz or 5 GHz frequency band of the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 440
Fi channels do not match. See the instruction manual provided with your computer and check the Wi message may appear warning you that Canon software is attempting to access the problem is not resolved, click here and redo setup. • Positioning: Make sure there are no obstacles between the printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 441
on your device. For details, refer to your device's instruction manual or visit the manufacturer's website. To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation panel of the printer or print out the network setting information of the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 442
the Setup CD-ROM. Cannot Print through Network Check1 Make sure the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Check2 If Printer Driver is not installed, install - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 443
Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 444
details, see If WPA/WPA2 Details Screen Appears. Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal). -screen instructions to set the password length, format, and the password to use. For details, see If WEP Details Screen Appears. Note • If the printer is - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 445
this does not solve the problem, see below. Cannot Communicate with Printer After Enabling MAC/IP Address Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router Check1 Check wireless router setting. To check the wireless router setting, see the instruction manual - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 446
computer. For details, see Setting an Encryption Key. With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 447
Forgot Administrator Password of Printer Initialize the printer settings. On the HOME screen, select Various settings > Printer settings > Reset settings > Reset all and then select Yes, restore to default administrator password. Reset settings After initializing the printer settings, redo setup. - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 448
Printer Prints Slowly Check1 Printer may be printing a large job from another computer. Check2 Make sure the printer is not placed too far away from the wireless router. Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 449
using Wireless Direct? If your device is connected to the printer using Wireless Direct, you cannot access to the Internet. Turn off Wireless Direct and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router. Check2 Is - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 450
No Ink Level Appears in Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the Printer properties dialog box. How to Open the Printer Driver Setup Window 450 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 451
Cannot Print or Connect Redo printer setup if one of conditions below is applied. • if you have replaced a computer or wireless router • if you have changed wireless router settings • if you have changed the printer connection method (Wi-Fi/wired LAN/USB) • if you have forgotten the administrator - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 452
Other Network Problems Checking Network Information Restoring to Factory Defaults Message Appears on Computer During Setup Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone/Tablet to Wireless Router Downloading Canon PRINT Inkjet/SELPHY Checking Wireless - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 453
out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon IJ Network Device Setup Utility Screen Checking Computer IP Address - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 454
Library > CoreServices > Applications > Network Utility. 2. Click Ping. 3. Make sure Send only XX pings (XX are numbers) is selected. 4. Enter IP address of target printer or target wireless router in Enter the network address to ping. 5. Click Ping. "XXX.XXX.XXX.XXX" is the IP address of the target - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 455
, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Setting Information To check the printer's network settings information, print out the network settings information or use the operation panel to display it. • Display on the LCD. LAN - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 456
Restoring to Factory Defaults Important • Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, click here and redo setup. Initialize the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 457
been set, a screen asking you to enter the password appears. Enter the same password as that specified for the printer. Note • An administrator password is already set for the printer at the time of purchase. For details: Administrator Password For improved security, we recommend that you change the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 458
and Wireless Router Using Easy wireless connect Using "Easy wireless connect" allows you to register wireless router information to the printer directly via a device (e.g. smartphone or tablet). Turn the printer and the device on and perform connection setup. For details: Easy wireless connect 458 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 459
wireless function is disabled. Enable Wi-Fi on your device and connect it to a wireless router. For more on the procedure, refer to your device's instruction manual or visit the manufacturer's website. Note • The setup on your smartphone/tablet will be easier when you complete setting up a wireless - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 460
PRINT Inkjet/SELPHY Download Canon PRINT Inkjet/SELPHY from App Store and Google Play. For iOS For Android You can use AirPrint if you use an iOS device. Printing from iOS Device (AirPrint) You can also use Canon Print Service (printing plug-in) if you use an Android device. Canon Print Service - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 461
the SSID/Key of a wireless router is written differs depending on the manufacturer. For details, refer to your wireless router's instruction manual or visit the manufacturer's website. Note • Some wireless routers distinguish network names (SSIDs) by the last alphanumeric character according to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 462
/tablet. • Example (iOS): • Example (Android): For details on how to display the setting screen, refer to your device's instruction manual or visit the manufacturer's website. Important • Perform setup for your printer and smartphone/tablet so that they can connect to the same wireless router. 462 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 463
function is enabled on the wireless router, you cannot perform setup. Before performing setup, disable these functions. For the procedure, refer to your wireless router's instruction manual or visit the manufacturer's website. 463 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 464
Setting Up Using Smartphone/Tablet Refer to Getting Started or visit here to perform setup. Note • If you have a computer, you can set up the printer on the computer more easily. 464 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 465
to, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings For details, see the instruction manual supplied with the wireless router or contact the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 466
WPS Connection • For manual setup: WPS (PIN Code) Connection If the measures above do not resolve the problem, make sure the DHCP of the wireless router is enabled. 466 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 467
" represents the network status. Follow the procedure below to check the status code. 1. Print out network settings. Printing Network Settings 2. Check "2-2 Result Codes" on printout. 3. Visit http://canon.com/ijnwt to check details on displayed status code (c-xx: "xx" represents numeric characters - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 468
Problems while Printing from Smartphone/Tablet Cannot Print from Smartphone/Tablet 468 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 469
printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer over Wireless LAN Cannot Communicate with Printer while It Is in Wireless Direct Note • For problems on printing to your device's instruction manual. Check3 Is the printer connected to the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 470
the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 471
of your device (smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the network name (SSID) for Wireless Direct specified for the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 472
name (SSID) for Wireless Direct specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings Check5 Have you entered the proper - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 473
Printing Problems Printer Does Not Print Ink Does Not Come Out Printer Does Not Pick up or Feed the Paper/"No Paper" Error Cannot Print on the Disc Label Printout Results Are Unsatisfactory Printing Stops Cannot Print Using AirPrint Paper Does Not Feed from Paper Source Specified in Printer Driver ( - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 474
in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 475
or the manual feed tray, an error message appears on the LCD. Follow the instructions on the LCD to solve the problem. Register Paper Information Note • You can select whether the message which prevents misprinting is displayed. • To change the message view setting when printing using the printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 476
the Canon IJ Printer Utility2. * Clear the Disable paper width detection when printing from computer check box again once printing is complete, and then click Apply. Check9 Are media type and paper size specified properly in the printer driver? When the media type is specified to Photo Paper Pro - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 477
a large data file? (Windows) If you are trying to print a large data file, it takes a long time to start printing. If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box. For details, refer to Page Setup Tab - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 478
• After printing is completed, select Off for Prevention of Print Data Loss. Check13 If printing from your computer, restart the computer. Restart the computer and try printing again. 478 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 479
more than 24 hours, and go to the next step. When you turn the printer off, do not unplug it from the power supply. Step4 Clean the print head deeply again. After cleaning the print head deeply again, print the nozzle check pattern and check the result. If it still does not improve, go - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 480
Step5 Request a repair. The print head may be damaged. Contact your nearest Canon service center to request a repair. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see Print Head. 480 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 481
half of the paper load limit. • Always load the paper in portrait orientation, regardless of the printing orientation. In the manual feed tray: When you load the paper, load one sheet at a time. When you Source to Match the Purpose Check6 Make sure paper weight is suitable for use with printer. 481 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 482
. If the paper tears in the top feed or manual feed tray, see List of Support Code for Error (Paper Jams) to remove it. If there are any foreign objects in the top feed or manual feed tray, be sure to turn off the printer, unplug it from the power supply, then remove the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 483
Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 483 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 484
may be ejected. Follow the instructions on the LCD and try the printer. For more on placing the multi-purpose tray, see Placing a Printable Disc. Check2 Unrecognizable printable disc may be placed. Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 485
. The multi-purpose tray will automatically be ejected. When the multi-purpose tray is pulled out, place the multi-purpose tray (marked A) again and retry printing. For more on placing the multi-purpose tray, see Placing a Printable Disc. If the multi-purpose tray is still jammed, check if there is - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 486
(Wi-Fi) compliant device or using the operation panel. PictBridge (Wi-Fi) Print Settings PictBridge print settings • Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY Check the settings on Canon PRINT Inkjet/SELPHY. Print Photos from Your Smartphone Check2 Make sure appropriate - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 487
poor, it may be possible that print results are not satisfactory or the printing speed is slow. Retry printing after the radio status improves. If the problem is not resolved even after the radio status improves, use the printer via USB or a wired LAN. Check4 If problem is not resolved, check also - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 488
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/ Streaks or Lines Printing Is Blurry Colors Are Wrong 488 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 489
Check2 Check status of ink tanks. Replace ink tank if ink has run out. Replacing Ink Tanks Check3 Are the print head nozzles clogged? Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the print head nozzles. Step1 Print the nozzle check - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 490
paper with one printable surface, make sure paper is loaded with printable side facing up. Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. Refer to the instruction manual supplied with the paper for detailed information on the printable side. 490 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 491
Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually. Aligning the Print Head Manually Check3 Increase print quality and try printing again. Increasing the print quality using the printer driver may improve the print result. 491 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 492
• Make sure you are using the right paper for what you are printing. Supported Media Types • For borderless printing, use a paper suitable for borderless printing. If the paper you are using is not suitable for borderless printing, the print quality may be reduced at the top and bottom edges of the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 493
instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing. This may improve the print result. (B) Print side We recommend feeding paper that has been curled outward one sheet at a time. Check4 Set printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 494
. Resize the document using application software. Print Area Check7 Is paper feed roller dirty? Clean paper feed roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. Check8 Is inside of printer dirty? Ink may stain the inside of the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 495
time. This allows the printed surface to dry, preventing smudges and scratches. • For Windows: 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 4. Drag Ink Drying Wait Time slide - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 496
lines (A) may vary depending on the image data or the print setting. • This printer performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is ejected for cleaning. Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 497
a large data file? (Windows) If you are trying to print a large data file, it takes a long time to start printing. If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box. For details, refer to Page Setup Tab - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 498
a large data file? (Windows) If you are trying to print a large data file, it takes a long time to start printing. If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box. For details, refer to Page Setup Tab - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 499
a large data file? (Windows) If you are trying to print a large data file, it takes a long time to start printing. If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box. For details, refer to Page Setup Tab - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 500
much ink and become wavy, causing paper abrasion. Adjusting Brightness Check3 Use Photo Paper to print photos. To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Supported Media - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 501
of Paper Is Smudged Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During too much printing, ink may stain the inside of the printer. 501 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 502
Results Are Unsatisfactory Check2 Are the print head nozzles clogged? Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the print head nozzles. Step1 Print the nozzle check pattern. After printing the nozzle check pattern, examine the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 503
may be damaged. Contact your nearest Canon service center to request a repair. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see Print Head. Check3 Perform print head alignment. Aligning the Print Head Note • If the problem is not resolved after - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 504
. Note • If you are printing a document with a large printing area or printing several copies, printing may pause to allow the ink to dry. Check3 Has printer been printing continuously for a long period? If the printer has been printing continuously for a long time, the print head or other parts - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 505
whether the issue is resolved. Check2 Make sure printer is registered to your computer. Check3 Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN. Check4 Make sure printer has enough paper and ink. Check5 Make sure no error message is - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 506
Windows) Check Is paper source setting inconsistent between application program and printer driver? Change the application software setting corresponding to the printer driver setting, or click Print Options on Page Setup sheet of the printer driver and select Disable the paper source setting of the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 507
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD LCD Is Off Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows) - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 508
Supply Check2 Make sure power plug is securely connected to printer, and then turn on again. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 508 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 509
Tool to disable the setting. Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool. 1. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 2. Select Auto Power Settings. 3. Select Disable for Auto Power Off. 4. Select - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 510
Problems Make sure of the checking item below when you find one of the followings. • Printing is slow. • Hi-Speed USB connection does not work. • A message such as "This device can perform faster" appears. (Windows) Note • If your system environment does not support Hi-Speed USB, the printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 511
the direction of the "Type-B" connector and connect it to the printer. For details, refer to the instruction manual supplied with the USB cable. Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the Printer properties dialog box. (Windows) If not, select it to enable - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 512
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Press the HOME button and wait a little. 2. Select on the HOME screen and press the OK button. 3. Select top setting - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 513
LCD Is Off • If ON lamp is off: The printer is not on. Check that the power cord is connected and press the ON button. • If ON lamp is lit: The LCD may be in screen-saver mode. Press any button on the operation panel. 513 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 514
For details on resolving the error, see List of Support Code for Error. Check3 Has top cover been printer been printing continuously for a long period? Close the top cover, reopen it after a while, then press the Stop button. If the printer has been printing continuously for a long time, the print - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 515
Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on Option menu if it is not selected - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 516
is not displayed, press the HOME button. 2. Select Various settings on HOME screen and press the OK button. The setup menu screen appears. 3. Select Printer settings and press the OK button. 4. Select Firmware update and press the OK button. 5. Select Install update and press the OK button. 6. Check - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 517
3. Select Install update. 4. Check displayed message and select Update. Update starts and returns to the menu screen when update is completed. 517 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 518
Installation and Download Problems Failed to Printer Driver Installation (Windows) Updating Printer Driver in Network Environment (Windows) Disable Function to Send Usage Information of Printer Taking Time to Setup Process (Windows) 518 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 519
Connection Screen Other cases: If the printer driver was not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the printer driver. Deleting the Unnecessary Printer Driver Click here and install the printer driver. Note • If the installer was stopped due - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 520
Environment (Windows) Download the latest printer driver. Download the latest printer driver for your model on the download page of the Canon website. Uninstall the existing printer driver and follow the installation instructions to install the latest printer driver that you downloaded. In the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 521
services, which requires information on your printer, such as PIXMA/MAXIFY Cloud Link. • In some case, it may take time for your choice to be reflected in your printer. For Windows: For macOS: For Canon PRINT Inkjet to instructions on screen. 7. If For using services related to Canon product license - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 522
to instructions on screen. 6. If For using services related to Canon product license Canon PRINT Inkjet/SELPHY: Use Canon PRINT Inkjet/SELPHY to change the setting for sending information of the printer and smartphone/tablet. 1. Check that printer is turned on. 2. Start up Canon PRINT Inkjet - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 523
to send usage information from the printer. 8. View Top screen of Canon PRINT Inkjet/SELPHY. Make sure the printer to change the setting is selected. 9. Tap printer icon. 10. Tap Web Service Usage Confirmation. The For using services related to Canon product agreement screen appears. 11. Check - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 524
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction. 524 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 525
Errors and Messages When Error Occurred Message (Support Code) Appears Error Message Appears on PictBridge (Wi-Fi) Compliant Device 525 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 526
error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message is displayed on the computer or on the printer. For some errors, a support code (error number - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 527
When a Support Code and a Message are displayed on the Printer's LCD: For details on how to resolve errors with Support Codes, see List of Support Code for Error. For details on how to resolve errors without Support Codes, see Message (Support Code) Appears. 527 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 528
code (error number) is displayed for some errors. For details on errors that have support code, see List of Support Code for Error. If a message appears on the printer's LCD, see below. Message Appears on the Printer's LCD If a message appears on the computer, see below. Error Regarding Power Cord - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 529
Bus controllers and USB Printing Support. Note • If USB Printing Support Properties screen does not appear, make sure the printer is correctly connected to the computer. Check2 Make sure printer is properly connected to computer. 3. Click General tab and check for a device problem. If a device error - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 530
device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer. Error Message on PictBridge (Wi-Fi) Compliant Device What to Do Printer in use If the printer is printing from the computer or warming up, wait until - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 531
to resolve the error. List of Support Code for Error Printer error An error requiring servicing may have occurred. Turn off the printer and unplug it. Plug in the printer and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 531 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 532
a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the printer - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 533
code" is an error number, and appears along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Code Appears on Printer's LCD and Computer Screen • 1000 to 1ZZZ 1000 1001 1002 1006 1013 1062 1200 1250 1261 1300 1308 1351 1401 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 534
6945 6946 6A80 6A81 6D01 • 7000 to 7ZZZ 7600 7700 7800 7802 • 8000 to 8ZZZ 8200 8300 • A000 to ZZZZ B400 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams). 534 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 535
paper at the paper output slot / top feed / manual feed tray: 1300 • If the paper tears and you cannot remove it from the paper output slot / top feed / manual feed tray or if the paper is jammed inside the printer: Paper Is Jammed inside Printer • If the small size paper is jammed: Small Size - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 536
jammed in the paper output slot / top feed / manual feed tray. What to Do Remove the jammed paper inside the printer. Paper Is Jammed inside Printer 2. Reload paper and press the printer's OK button. The printer resumes printing. Reprint the page you were printing if it was not printed properly due - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 537
paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. If the paper loaded in the manual feed tray is jammed: 1. Press - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 538
is not resting against a wall or any other obstacle. If the paper is touching a wall, this may prevent the paper from being fed into the printer correctly. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 538 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 539
the paper output slot / top feed / manual feed tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the printer's Stop button to stop the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 540
holder, hold the top of the print head holder and slide it slowly to the far right or left. 4. Hold jammed paper firmly in both hands. If the paper is rolled up, - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 541
computer screen when you resume printing after removing all the jammed paper, there may be some paper still inside the printer. Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 541 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 542
feed, refer to Loading Paper in the Top Feed. • Load one sheet of A4 / Letter size plain paper in the top feed before aligning the print head during the first printer setup. • Align the paper guides of the top feed with both edges of the paper. • Close the feed slot cover. 542 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 543
After carrying out the above measures, press the printer's OK button. Note • To cancel printing, press the printer's Stop button. 543 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 544
multi-purpose tray compatible media properly, and then attach the multi-purpose tray to the printer. Placing Multi-purpose Tray Then press the printer's OK button to cancel the error. Important • When you print on multi-purpose tray compatible media, use the supplied multi-purpose tray (the one with - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 545
1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Do not forget to close it, such as after replacing ink tanks. 545 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 546
1250 Cause Paper output tray is closed. What to Do Open the paper output tray. 546 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 547
actions below. • Install the print head. • If the print head is already installed, remove and reinstall it. Then close the top cover. • Turn off the printer and turn it back on. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 548
, replace the ink tank, and then print again. If printing is in progress and you want to continue printing, press the printer's OK button with the ink tank installed. Then printing can continue under the ink out condition. Replace the empty ink tank immediately after the printing. The printer may be - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 549
1660 Cause The ink tank is not installed. What to Do Install the ink tank. 549 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 550
1700 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print. 550 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 551
Protective materials for shipping may still be attached. What to Do Open the top cover and make sure that the protective materials for securing the print head holder have been removed. If the protective materials are still there, remove them and close the top cover. In the case of the first - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 552
differ from the paper information for the top feed registered in the printer, the following message is displayed on the printer's LCD. • Paper settings specified on the printer driver when printing: Paper size: A5 Paper type: Plain paper • Paper information for the top feed registered in the - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 553
the screen below. Select the appropriate action using the buttons and press the printer's OK button. Note • Depending on settings, some of the options below may not appear. Print with the loaded paper. Select this option to print on the loaded paper with the paper settings specified when - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 554
. Note • To suppress the misprint prevention message, change the setting as described below. When you suppress the message, the printer uses the paper settings specified at printing, regardless of whether the paper loaded in the top feed matches the paper settings. • To change whether to display - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 555
, the following message is displayed on the printer's LCD. • Paper settings specified on the printer driver when printing: Paper size: A4 Paper type: Photo Paper Plus Glossy II A • Paper information for the manual feed tray registered in the printer: Paper size: A3 Paper type: Plus Glossy II A When - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 556
for the manual feed tray is registered as A3, select this option to print after replacing the paper in the manual feed tray with A4 paper. After changing the paper, the paper information registration screen for the manual feed tray appears. Register the paper information in the printer according to - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 557
prevention message, change the setting as described below. When you suppress the message, the printer uses the paper settings specified at printing, regardless of whether the paper loaded in the manual feed tray matches the paper settings. • To change whether to display a misprint prevention message - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 558
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing. 558 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 559
part by touching it with paper or your hand, it could damage the printer. • Make sure the ink tanks are properly installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 559 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 560
5200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 560 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 561
5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print. 561 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 562
6000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 562 - Canon imagePROGRAF PRO-300 | PRO-300 series User Manual - Page 563
C000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 563
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PRO-300 series
Online Manual
English