Canon imagePROGRAF PRO-300 PRO-300 series User Manual - Page 530
Error Message Appears on PictBridge Wi-Fi Compliant Device
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Error Message Appears on PictBridge (Wi-Fi) Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge (Wi-Fi) compliant device and the countermeasures to clear them. Note • This section describes errors that are indicated on Canon-brand PictBridge (Wi-Fi) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wi-Fi) compliant devices, check the support code (error number) displayed on the printer's LCD and take the appropriate action to clear the error. List of Support Code for Error • For the errors indicated on the PictBridge (Wi-Fi) compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer. Error Message on PictBridge (Wi-Fi) Compliant Device What to Do Printer in use If the printer is printing from the computer or warming up, wait until it finishes. If you are registering paper information, complete it. When it is ready, the printer starts printing automatically. In cases other than the above, check the support code on the printer's LCD and take the appropriate action to resolve the error. List of Support Code for Error No paper Load paper and select Continue in the display on your PictBridge (Wi-Fi) compliant device, or press the printer's OK button. Paper error / Incorrect paper type Check the support code on the printer's LCD and take the appropriate action to resolve the error. List of Support Code for Error Paper jam Select Stop in the display of your PictBridge (Wi-Fi) compliant device to stop printing. Check the support code on the printer's LCD and the condition of the jammed paper, and remove the paper properly. List of Support Code for Error (Paper Jams) Then load new paper and retry printing. Printer cover open Close the top cover on the printer. No print head Check the support code on the printer's LCD and take the appropriate action to resolve the error. 530