Canon imagePROGRAF iPF825 iPF815/iPF825 Basic Guide No.2 - Page 48

Error Messages Error Message Cause Corrective Action Roll x jam (x is 1 (Upper) or 2 A paper jam occurred when (Lower)) Manually rewind the roll advancing the paper. all the way and press OK. 1. Rewind paper on the Roll Holder manually, all the way, and then press the OK button. 2. If Not finished printing. Finish printing remaining jobs? is shown on the Display Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. Roll printing is selected. You have attempted to print a job sent from a computer or a test print sheet or other printer status information on a roll, but no roll is loaded. Load a roll and try printing again. To print on a sheet instead, hold down the Stop button for more than a second to cancel printing, load a sheet, and then print. (→"Loading and Printing on Sheets," User Manual) Roll printing is selected, but sheets are loaded. A print job for rolls was received when a sheet is loaded. Follow these steps to load and print on a roll. 1. Press the OK button and remove the sheet. (→ , Removing Sheets) 2. Load a new roll. (→ , Loading Rolls in the Printer) The printer now starts printing the print job. Hold down the Stop button for a second or more to cancel printing. Roll x is selected. (x is 1 (Upper) or 2 (Lower)) The indicated roll is specified for a print job sent from a computer, but that roll is not loaded. Load the indicated roll and try printing again. To print on a sheet instead, hold down the Stop button for more than a second to cancel printing, load a sheet, and then print. (→"Loading and Printing on Sheets," User Manual) Roll x is empty. (x is 1 (Upper) or 2 (Lower)) Lift the release lever and replace the roll. The roll is empty. There is remaining roll paper, but because it could not be advanced, it could not be detected. Follow these steps to replace the used roll with a new roll of the same type and size. 1. Lift the Release Lever and remove the roll. (→ , Removing the Roll from the Printer) (→"Removing the Roll Holder from Rolls," User Manual) 2. Load the new roll. (→ , Attaching the Roll Holder to Rolls) (→ , Loading Rolls in the Printer) 3. If no barcode was printed on the roll, specify the type of paper. (→"Selecting the Paper Type (Roll)," User Manual) 4. If no barcode was printed on the roll, specify the paper length. (→"Specifying the Paper Length (Roll)," User Manual) 5. If Not finished printing. Finish printing remaining jobs? is shown on the Display Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. Choose a higher level of Print Quality in the Advanced Settings of the printer driver and try printing again. (→"Giving Priority to Particular Graphic Elements and Colors for Printing," User Manual) 48