Canon imagePROGRAF iPF825 iPF815/iPF825 Basic Guide No.2 - Page 7

VacuumStrngth, Standard, Strong, Strongest, Head Height, Highest, CutDustReduct., Ejection Guide,

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Troubleshooting Phenomenon The edges of the paper are dirty Cause Corrective Action The Platen has become dirty after Open the Top Cover and clean the Platen. borderless printing or printing on (→ , If Paper is Soiled) small paper. The type of paper as specified on Make sure the same type of paper is specified on the the printer does not match the type printer as in the printer driver. specified in the printer driver. (→"Selecting the Paper Type (Roll)," User Manual) (→"Selecting the Paper Type (Sheet)," User Manual) Make sure the same paper type is specified in the printer driver as on the printer. 1. Hold down the Stop button for a second or more to cancel printing. 2. Change the type of paper in the printer driver and try printing again. The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed on previously. (→ , Loading Rolls in the Printer) (→ , Loading Sheets in the Printer) A cut line is printed because the If this function is not needed, deactivate function to reduce cutting dust has CutDustReduct. through the printer menu. been activated. (→"Main Menu Settings," User Manual) The Printhead is set too low. In Head Height, choose Automatic. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. When printing on Heavyweight Coated Paper or other paper-based media, choose a VacuumStrngth setting of Strong or Strongest. If paper still rubs against the printhead, try raising the Printhead by setting Head Height to Highest. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User Manual) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) When printing on CAD Tracing Paper or filmbased media, choose a VacuumStrngth setting of Standard, Strong, or Strongest. If paper still rubs against the printhead, try raising the Printhead by setting Head Height to Highest. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User Manual) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) The Ejection Guide is soiled. Clean the Ejection Guide. (→"Cleaning the Printer Exterior," User Manual) 7

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7
Troubleshooting
Phenomenon
Cause
Corrective Action
1.
2.
When printing on
CAD Tracing Paper
or film-
based media, choose a
VacuumStrngth
setting of
Standard
,
Strong
, or
Strongest
. If paper still rubs
against the printhead, try raising the
Printhead
by
setting
Head Height
to
Highest
.
Straighten out the wrinkles or curls and reload the
paper. Do not use paper that has been printed on
previously.
Make sure the same type of paper is specified on the
printer as in the printer driver.
Make sure the same paper type is specified in the
printer driver as on the printer.
Hold down the
Stop
button for a second or more to
cancel printing.
Change the type of paper in the printer driver and
try printing again.
If this function is not needed, deactivate
CutDustReduct.
through the printer menu.
Clean the
Ejection Guide
.
In
Head Height
, choose
Automatic
.
When printing on
Heavyweight Coated Paper
or
other paper-based media, choose a
VacuumStrngth
setting of
Strong
or
Strongest
. If paper still rubs
against the printhead, try raising the
Printhead
by
setting
Head Height
to
Highest
.
The edges of the paper are dirty
Open the
Top Cover
and clean the
Platen
.
The
Platen
has become dirty after
borderless printing or printing on
small paper.
The paper is wrinkled or warped.
The type of paper as specified on
the printer does not match the type
specified in the printer driver.
A cut line is printed because the
function to reduce cutting dust has
been activated.
The
Ejection Guide
is soiled.
The
Printhead
is set too low.
You are printing on heavyweight
paper or paper that curls or
wrinkles easily after absorbing ink.
(
→
, If Paper is Soiled)
(
→
"Selecting the Paper Type (Roll)," User Manual)
(
→
"Selecting the Paper Type (Sheet)," User Manual)
(
→
, Loading Rolls in the Printer)
(
→
, Loading Sheets in the Printer)
(
→
"Main Menu Settings," User Manual)
(
→
"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
(
→
"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(
→
"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
(
→
"Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
(
→
"Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
(
→
"Cleaning the Printer Exterior," User Manual)