Chamberlain B4655T Installation Manual - English - Page 44

Troubleshooting Additional Troubleshooting My garage door opener stops, reverses, beeps and flashes its lights: l Garage door opener has been activated through a device or feature such as Timer-to-Close or garage door monitor. l Check for binding or obstructions anywhere along the track to garage floor. My remote control will not activate the garage door: l Verify the lock feature is not activated on the door control. l Reprogram the remote control. l If the remote control will still not activate the door check the diagnostic codes to ensure the garage door opener is working properly. My door will not close: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. l Check for binding or obstructions anywhere along the track to garage floor. l The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. o Verify the safety reversing sensors are properly installed, aligned and free of any obstructions. o  If the receiving sensor (green LED) faces direct sunlight, switch the receiving sensor with the sending sensor so the receiving sensor is not in direct sunlight. Wi-Fi® troubleshooting The garage door opener will NOT enter Wi-Fi® learn mode: l After the initial installation of the garage door opener, the garage door opener must complete a full cycle (open and closed) before the Wi-Fi® learn mode can be activated. l If there has been a recent power outage, the garage door opener must complete a full cycle before the Wi-Fi® learn mode can be activated. See page 36 to activate Wi-Fi LEARN mode. If your black adjustment button is not solid green go to support.chamberlaingroup.com. My vehicle's Home link® is not programming to my garage door opener: Compatibility Bridge (not included) may be necessary for certain vehicles. Visit bridge.chamberlain.com to find out if a Bridge is needed. My neighbor's remote control opens my garage door: Erase the memory from your garage door opener and reprogram the remote control(s). Garage door opener LED lights not working: Unplug the garage door opener. Remove the cover and make sure the LED wiring is connected. Safety sensor LED lights are not lit: If the sensor LEDs do not glow steadily, see SAFETY SENSOR TROUBLESHOOTING page 29. Green battery status LED: All systems are normal. l A solid green LED light indicates the battery is fully charged. l A flashing green LED indicates the battery is being charged. Orange battery status LED: The garage door opener has lost power and is in battery backup mode. l Solid orange LED while the motor is on, indicates the garage door opener is operating on battery power. l A flashing orange LED while the motor is on, indicates the battery is low. Red battery status LED: The garage door opener's 12V battery needs to be replaced. l A solid red LED indicates the 12V battery will no longer hold a charge. Go to chamberlain.com to purchase a replacement battery to allow your system to operate during a power outage. Battery Status LED 44