Chamberlain NDIS NDIS Wireless Doorbell and Intercom - Page 4
Troubleshooting, Warranty, Accessories, FOR TECHNICAL SUPPORT DIAL OUR TOLL, FREE NUMBER - intercom
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Troubleshooting Intercom does not function. Check batteries in intercom. If using a DC Adapter ensure that it is plugged in. Ensure intercom is connected to a network. See Program. Ensure that intercoms are on the same channel. See Operation. Intercom is not getting expected transmission range. Keep antenna vertical. Keep intercom away from metal objects and electrical wiring. Cell phones, cordless phones, or other radio devices may also limit range. Intercom beeps every ten minutes. The battery is low in the intercom. Replace with AA Alkaline batteries or operate it with DC Adapter (not provided). A 12 volt, 300mA DC Adapter may be used (center positive polarity on the round plug). Need to clear intercom's memory. Press and hold Learn button, an initial beep will be heard. Continue to hold until a second beep is heard (about 6 seconds). Ensure other intercoms are not activated during this time. Once memory is clear the intercom can be programmed to a new network. Static and feedback is heard in intercom. The intercoms are too close to each other. A cordless phone, cell phone, or other radio devices can also cause static. Intercom is sending audio while no buttons are pressed. The sending intercom is set to Monitoring Mode or Voice Activation Mode and will activate when sound is heard. It can be taken out of Monitoring Mode by pressing the Talk button. It can be taken out of Voice Activation Mode (VOX) by setting Dipswitch #1 to DOWN position. See Operation. Doorbell does not function. Check batteries in doorbell. When you press the Call button you should hear a tone. Ensure doorbell is connected to a network. See Program Doorbell to Intercom. The doorbell will not function when an intercom is in Monitor Mode. Doorbell is not getting expected transmission range. Keep doorbell away from metal objects and electrical wiring. Do not mount doorbell on a tree, masonry, or metal surface. When used in buildings with stucco or cement walls, the range is greatly reduced. Doorbell beeps every ten minutes. The battery is low in the doorbell. Replace with AA Alkaline batteries. Need to clear doorbell's memory. Press and hold Learn button, an initial beep will be heard. Continue to hold until a second beep is heard (about 6 seconds). Once memory is clear the doorbell can be programmed to a new network. Intercom cannot be programmed to network. A network may contain up to 12 intercoms. It may be necessary to clear the network and reprogram all the intercoms to the network. See Program Intercom and Doorbell into Existing Network. The intercom does not connect to another intercom and a green light is on longer than 3-1/2 minutes. The intercom is out of range. Place the intercom closer to the other intercoms in the network, with the antenna pointing up. The other intercom in the network has no power. Replace the batteries. The intercom has not completed programming. Clear the intercom's memory and reprogram. The intercom VOX mode is not working. The intercom will take about 40 seconds to reactivate after responding to a doorbell call. NOTE: Manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Changes or modifications not expressly approved by the manufacturer could void the authority to operate the equipment. Warranty ONE YEAR LIMITED WARRANTY The Chamberlain Group, Inc. warrants to the first retail purchaser of this product that it is free from defect in materials and/or workmanship for a period of 1 year from the date of purchase. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Accessories 41B238 12 Vdc 300mA Adapter FOR TECHNICAL SUPPORT DIAL OUR TOLL FREE NUMBER: 1-800-528-9131 www.chamberlain.com NOTICE: To comply with FCC and or Industry Canada rules (IC), adjustment or modifications of this receiver and/or transmitter are prohibited, except for changing the code setting or replacing the battery. THERE ARE NO OTHER USER SERVICEABLE PARTS. Tested to Comply with FCC Standards FOR HOME OR OFFICE USE. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.