Cisco 2651XM Software Configuration Guide - Page 19
P2-Your production network is severely degraded, affecting significant aspects of your business
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Preface Obtaining Technical Assistance P1 and P2 level problems are defined as follows: • P1-Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available. • P2-Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available. OL-1957-04 Software Configuration Guide for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers xix
xix
Software Configuration Guide for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers
OL-1957-04
Preface
Obtaining Technical Assistance
P1 and P2 level problems are defined as follows:
•
P1—Your production network is down, causing a critical impact to business operations if service is
not restored quickly. No workaround is available.
•
P2—Your production network is severely degraded, affecting significant aspects of your business
operations. No workaround is available.