Cisco 7971G-GE Phone Guide - Page 31

Ending a Call, Using Hold and Resume, Using Mute

Page 31 highlights

Ending a Call To end a call, hang up. See the table below for details. If you want to... Then... Hang up while using the handset Return the handset to its cradle. Or press EndCall. Hang up while using the headset Press . If you want to keep headset mode activated (keep the button lit after hanging up), press EndCall. Hang up while using the speakerphone Press or EndCall. Hang up one call but preserve another Press EndCall. If necessary, remove the call from hold first. call on the same line Using Hold and Resume Only one call can be active at any given time; all other calls will be placed on hold. If you want to... Then... Put a call on hold Make sure the call you want to put on hold is highlighted and press Hold. Remove a call from Make sure that the appropriate call is highlighted and press Resume. hold on the current line Remove a call from hold on a different line Press (a blinking line button). If there is a single call holding on this line, the call will resume automatically. If there are multiple calls holding, make sure that the appropriate call is highlighted and press Resume. Note that a held call is indicated by the call-on-hold icon: Tips • Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid putting a conference call on hold. Using Mute Mute disables the audio input for your phone. With Mute enabled, you can hear other parties on a call but they cannot hear you. If you want to... Toggle Mute on Toggle Mute off Then... Press . Press . Cisco IP Phone 7970 Series 23

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Cisco IP Phone 7970 Series
23
Ending a Call
To end a call, hang up. See the table below for details.
Using Hold and Resume
Only one call can be active at any given time; all other calls will be placed on hold.
Tips
Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid
putting a conference call on hold.
Using Mute
Mute disables the audio input for your phone. With Mute enabled, you can hear other parties on a call
but they cannot hear you.
If you want to...
Then...
Hang up while using the handset
Return the handset to its cradle. Or press
EndCall
.
Hang up while using the headset
Press
. If you want to keep headset mode activated (keep
the button lit after hanging up), press
EndCall
.
Hang up while using the speakerphone
Press
or
EndCall
.
Hang up one call but preserve another
call on the same line
Press
EndCall
. If necessary, remove the call from hold first.
If you want to...
Then...
Put a call on hold
Make sure the call you want to put on hold is highlighted and press
Hold
.
Remove a call from
hold on the current line
Make sure that the appropriate call is highlighted and press
Resume
.
Remove a call from
hold on a different line
Press
(a blinking line button). If there is a single call holding on this
line, the call will resume automatically. If there are multiple calls holding,
make sure that the appropriate call is highlighted and press Resume. Note
that a held call is indicated by the call-on-hold icon:
If you want to...
Then...
Toggle Mute on
Press
.
Toggle Mute off
Press
.