Cisco CP-7975G Administration Guide - Page 135
Device, Phone, Enbloc Dialing, Client Matter Codes and, Forced Authorization Codes
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Chapter 5 Configuring Features, Templates, Services, and Users Telephony Features Available for the Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Description Configuration Reference Forced authorization codes (FAC) (SCCP phones only) Controls the types of calls that certain users can place. Note If you are using this feature, you must disable Enbloc dialing. See Enbloc Dialing, page 5-10 for details. For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, Client Matter Codes and Forced Authorization Codes. Group call pickup Allows a user to answer a call that is ringing on a For more information, refer to the Cisco directory number in another group. Unified Communications Manager Features and Services Guide, Call Pickup. Headset Sidetone Level Enables administrators to configure a higher sidetone level for user headsets on the Cisco Unified IP Phone 7970G, 7971G, and 7971G-GE: • "High"-Increases the voice level played back in the headset, which encourages a lower speaking voice and is desirable in environments such as call centers. To configure the parameter in the Cisco Unified CM Administration application, choose Device > Phone, select the appropriate IP phones, and scroll to the Product Specific Configuration Layout pane. • "Use Phone Default"-Maintains the existing voice level played back in the headset. While some users prefer the higher voice level in the headset, other users may find the level to be uncomfortable or they may hear an "echo." In this case, administrators should return the setting to the "Use Phone Default" setting. Typically, only call centers should use the "High" setting with the higher voice level played back in the headset. Help system Provides a comprehensive set of topics that appear Requires no configuration. on the phone screen. Hold/Resume Allows the user to move a connected call between an active state and a held state. For more information, refer to: • Requires no configuration, unless you want to use music on hold. See Music on hold in this table for information. • See also: Hold Reversion in this table. OL-23092-01 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5 5-11