Cisco CSS-11151-AC Hardware Installation Guide - Page 85

Troubleshooting the CSS 11800 Modules

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Chapter 2 Cabling the CSS Troubleshooting CSS Hardware Components Note Installing a second CSS 11800 power supply provides power load balancing between the two power supplies. When you install a second power supply, it powers on and begins to share the power load automatically. Troubleshooting the CSS 11800 Modules Each CSS 11800 module is equipped with a temperature sensor that detects an over- or under-temperature condition. If the module detects that its temperature is out of range, it generates a log message. Module status is indicated by the Status LED on the module front panel. For information about the module LEDs, see the module information earlier in this chapter. Table 2-15 provides suggestions for correcting problems that may occur with the modules. Table 2-15 Troubleshooting the CSS 11800 Modules Symptom Recommended Action System cannot identify module type. Remove the module and re-install it to reseat the module in the backplane connector. Reload the ADI file. System cannot find an image Reload the ADI file. for the module. Module failed diagnostic (according to the information in the Boot.log file). Replace the module. 78-15146-02 Cisco 11000 Series Content Services Switch Hardware Installation Guide 2-37

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2-37
Cisco 11000 Series Content Services Switch Hardware Installation Guide
78-15146-02
Chapter 2
Cabling the CSS
Troubleshooting CSS Hardware Components
Note
Installing a second CSS 11800 power supply provides power load balancing
between the two power supplies. When you install a second power supply, it
powers on and begins to share the power load automatically.
Troubleshooting the CSS 11800 Modules
Each CSS 11800 module is equipped with a temperature sensor that detects an
over- or under-temperature condition. If the module detects that its temperature is
out of range, it generates a log message.
Module status is indicated by the Status LED on the module front panel. For
information about the module LEDs, see the module information earlier in this
chapter.
Table 2-15 provides suggestions for correcting problems that may occur with the
modules.
Table 2-15
Troubleshooting the CSS 11800 Modules
Symptom
Recommended Action
System cannot identify
module type.
Remove the module and re-install it to reseat the
module in the backplane connector.
Reload the ADI file.
System cannot find an image
for the module.
Reload the ADI file.
Module failed diagnostic
(according to the
information in the Boot.log
file).
Replace the module.