Cisco DS-C9216I-K9 Switch Guide - Page 416
Configuring Interoperability, Using the show tech-support Command
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Using the show tech-support Command Chapter 31 Advanced Features and Concepts Configuring Interoperability The interop mode in Cisco MDS 9000 Family switches can be enabled disruptively or nondisruptively. Brocade's msplmgmtdeactivate command must explicitly be run prior to connecting from a Brocade switch to either Cisco MDS 9000 Family switches or to McData switches. This command uses Brocade proprietary frames to exchange platform information, which Cisco MDS 9000 Family switches and McData switches do not understand. Rejecting these frames causes the common E ports to become isolated. Using the show tech-support Command The show tech-support command is useful when collecting a large amount of information about your switch for troubleshooting purposes. The output of this command can be provided to technical support representatives when reporting a problem. The show tech-support command displays the output of several show commands at once. The output from this command will vary depending on your configuration. Use the show tech-support command in EXEC mode to display general information about the switch when reporting a problem. You can choose to have detailed information for each command or even specify the output for a particular interface, module or VSAN. Each command output is separated by line and the command precedes the output. Note Explicitly set the terminal length command to 0 (zero) to disable auto-scrolling and enable manually scrolling. Use the show terminal command to view the configured the terminal size. After obtaining the output of this command, remember to reset you terminal length as required Tip You can save the output of this command to a file by appending > filename to the show tech-support command If you save this file, verify you have sufficient space to do so--each of these files may take about 1.8 MB. However, you can zip this file using the gzip filename command Copy the zipped file to the required location using the copy command and unzip the file using the gunzip command The default output of the show tech-support command includes the output of the following commands: • show version • show environment • show module • show hardware • show running-config • show interface • show accounting log • show process • show process log • show processes log details • show flash 31-8 Cisco MDS 9000 Fabric Manager Switch Configuration Guide OL-7753-01